냉장고, 전자레인지, 오븐, 쿡탑

멜버른 사우스 야라 센트럴 아파트먼트 호텔 여행 후기

멜버른 사우스 야라 센트럴 아파트먼트 호텔
651 CHAPEL STREET, 651, South Yarra, VIC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 412개 이용 후기 중 193개" "
평점 8 - 좋아요. 412개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 412개 이용 후기 중 36개" "
평점 4 - 별로예요. 412개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 412개 이용 후기 중 11개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Lauren

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Peter B 님, 2024년 3월 5일
Dear Lauren,Thank you for choosing to stay with us and for sharing your feedback. We're very sorry to hear that you had a disappointing visit. We apologise for any issues or inconveniences you encountered during your stay. We value your opinion and we would like to know what we can do to improve our service and facilities. Please feel free to contact us directly and let us know what aspects of your stay did not meet your expectations. We appreciate your honesty and we hope to have another opportunity to welcome you back and provide you with a better experience.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

6/10 - 괜찮아요

Huey Na

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms need renovation and kitchen needs cleaning.
2024년 1월에 2박 숙박함
답변 제공: Peter B 님, 2024년 3월 5일
Dear Huey Na,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights regarding the need for room renovations and improvements in kitchen cleanliness.Your comments have been duly noted, and we will take proactive measures to address these areas for enhancement. Our aim is always to provide a comfortable and enjoyable experience for all our guests, and your input helps us in achieving this goal.We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Robyn Margaret

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We visited for Aust.Open tennis for 3 days.Great location, easy walk to the train station which is only 1 stop to Richmond and an easy access to the tennis, MCG and AAMI Park. Trams are also at the doorstep. The unit was spotless and very comfortable. Chapel St is a foodie paradise ! Supermarket across the road making it easy to buy supplies. The little kitchen has everything you need. The units are spacious and far better than a pokey hotel room. Who needs room service!
2024년 1월에 3박 숙박함
답변 제공: PeterB 님, 2024년 1월 22일
Dear Robyn Margaret,It's fantastic to hear about your enjoyable experience during the AO! Your appreciation for the convenient location, easy transport access, and proximity to Chapel St's food paradise truly delights us. We're also thrilled that you found the unit spotless, comfortable, and well-equipped for your needs. It sounds like you really made the most of what Melbourne South Yarra Central Apartment Hotel has to offer!Travel safely to your next destination and we hope to welcome you back soon for another delightful stay.Kind regards, Guest Services, Melbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Kazuhiro

2024년 1월에 1박 숙박함
답변 제공: PeterB 님, 2024년 1월 22일
Dear Kazuhiro,Thank you for choosing to stay with us and for your rating. We are glad that your experience was largely positive.Travel safely to your next destination and we hope to welcome you back.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Cheng-Yun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Peter B 님, 2024년 1월 1일
Dear Cheng-Yun,We hope that you had a wonderful Christmas and we wish you a Happy New Year! Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased that you had a positive experience overall. If there are any specific aspects you'd like to highlight or if you have any suggestions for us, please don't hesitate to share. Your feedback helps us continue to provide a great experience for our guests.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: PeterB 님, 2023년 12월 18일
Dear Anthony,Thank you for choosing to stay with us. We're delighted that you enjoyed your time at our Melbourne South Yarra Central Apartment Hotel. Your perfect rating means a lot to us. We hope to welcome you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

2/10 - 너무 별로예요

Clarissa

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we were given had blood splatters on the wall and a large amount of black mould on the ceiling as well as dirt, hair and dust build up on the floors and furniture. I complained to the receptionist and asked for a refund to stay elsewhere as it was unsafe, I was declined and offered another room. The second room had a ceiling man hole being held up with cello tape and blu tack (that the receptionist tried to deny despite it clearly being visible) as well as being dirty, I once again requested a refund due to the conditions and was denied as they were “fully booked”. Would definitely not stay here again after this experience!
2023년 12월에 3박 숙박함
답변 제공: PeterB 님, 2023년 12월 18일
Dear ClarissaThank you for choosing to stay with us. We are very sorry to hear about the unacceptable conditions of the rooms you were given. This is not the standard of quality we aim to provide to our guests. We apologise for the inconvenience you experienced. We take your feedback very seriously and we will investigate the issues you raised and take appropriate actions to prevent them from happening again. We hope you will give us another chance to serve you better in the future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Wendy

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
These apartments are well situated for access to the city. You can walk along the river or get a tram or train. The apartments themselves are basic but have everything you need. There are plenty of shops and restaurants in the area and a supermarket right opposite so very convenient.
2023년 11월에 4박 숙박함
답변 제공: PeterB 님, 2023년 12월 7일
Dear Wendy,Thank you for choosing to stay with us. We're pleased to hear that you found our location convenient and well-situated for city access. Your comments about the apartments having everything needed and the surrounding amenities are appreciated. We hope you enjoyed your time exploring Melbourne.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean light airy room in a convenient area and best of all, a comfy bed
2023년 11월에 1박 숙박함
답변 제공: PeterB 님, 2023년 12월 5일
Dear Annette,Thank you for choosing to stay with us in Melbourne. We are delighted that you gave us a rating of 5 out of 5 and are happy that you found our room clean, light, and airy. We are also glad that you had a comfy bed and that you slept well. We appreciate your feedback and your kind words, and we look forward to seeing you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: PeterB 님, 2023년 11월 30일
Dear ElizaThank you for choosing to stay with us. We appreciate your excellent feedback. If there are specific details you can provide about your experience, it would assist us in improving our services for future guests. We hope to have the opportunity to welcome you back.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
convenient
2023년 11월에 2박 숙박함
답변 제공: PeterB 님, 2023년 11월 30일
Dear Mark,Thank you for choosing to stay with us. We're thrilled to receive your 5-star rating! It's fantastic that you had a wonderful experience at our hotel and we look forward to hosting you again.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

john

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
omg it is such a lovely place to stay so clean and the people are so friendly i was worried a little about the trams going pass but you could not hear them that much at all it gives you a great home away from home vibe i would recommend too all my friends
2023년 11월에 3박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear John,Thank you for choosing to stay with us. We are delighted that you enjoyed your stay and found our place to be clean and friendly, that the trams did not bother you too much and that you felt at home in our apartment. We appreciate your kind words and your recommendation to your friends. We hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location very friendly staff who were very helpful
2023년 11월에 2박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear Andrew,Thank you for choosing to stay with us. We're delighted to receive your positive rating and that you found our location great and our staff very friendly and helpful. Travel safely to your next destination, and we hope to have the pleasure of welcoming you back.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Daniel

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
After the manager was aware of problems with cleanliness and lack of amenities in the apartment a very pleasant stay in an excellent location.
2023년 10월에 3박 숙박함
답변 제공: PeterB 님, 2023년 10월 30일
Dear Daniel,Thank you for sharing your feedback regarding your stay. We're glad to hear that after addressing the issues with cleanliness and amenities, you had a very pleasant stay in an excellent location. Your feedback is important to us, and we will continue to work on improving our services. We hope to have the opportunity to provide an even better experience for your future visits.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

4/10 - 별로예요

Justin

별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: PeterB 님, 2023년 10월 16일
Dear Justin,Thank you for your feedback. We're sorry to see that your experience didn't meet your expectations. We're always striving to improve our services and if you can supply some specific feedback it would be valuable.We hope you'll give us another chance to serve you better in the future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very happy.Would recommend to anyone.clean,tidy,well located and too expensive.
2023년 9월에 1박 숙박함
답변 제공: PeterB 님, 2023년 10월 3일
Dear Sharon,Thank you for taking the time to leave a 5-star review for your recent stay. We appreciate your feedback and are thrilled to read your positive experience.We're delighted that you were very happy with your stay and that you found our hotel clean, tidy, well-located, and reasonably priced. I think you meant to say not too expensive I hope :)Your recommendation means a lot to us, and we're grateful for your support.Thank you for choosing us, and we look forward to the opportunity to welcome you back in the future.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Roberto

2023년 9월에 2박 숙박함
답변 제공: PeterB 님, 2023년 9월 25일
Dear Roberto,Thank you for choosing Melbourne South Yarra Central Apartment Hotel and for giving us a 10 out of 10 rating. We are overjoyed that you had a perfect stay with us and that you loved our service and accommodation.We hope that you had a wonderful time in Melbourne and that you explored its attractions and culture.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

CRISTIANO

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to complain about. Perfect for me that I was working at 500 mt of distance
2023년 9월에 2박 숙박함
답변 제공: PeterB 님, 2023년 9월 25일
Dear Cristano,Thank you for choosing to stay at Melbourne South Yarra and for sharing your feedback. We appreciate your comments.We're delighted to hear that you had a perfect experience during your stay, especially considering its convenient proximity to your work location.Your positive feedback is much appreciated, and we hope to have the pleasure of welcoming you back on your future visits to Melbourne. Safe travels until we see you again!Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Also stayed here last year as good location for our needs. Apartment was clean and quiet. Quick easy check in. Was expecting a king bed and ended with a double! The bed was comfortable though and it wasn't the end of the world! However would not knowingly book a room with a double. It was a bit challenging to get the shower temperature correct. The apartment was probably not as well maintained as the one we stayed in last year but was still fine and we'll probably stay there again next year.
2023년 8월에 5박 숙박함
답변 제공: PeterB 님, 2023년 8월 14일
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are glad that you found our apartment clean and quiet. We apologise for any inconvenience caused by the bed size and the shower temperature. We will take note of your feedback and ensure that we improve our services and facilities.We appreciate your patronage and we hope to have the pleasure of welcoming you back soon. Travel safely to your next destination.Kind regards,Guest Services,Melbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

shelley

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: PeterB 님, 2023년 7월 27일
Dear Shelley,Thank you for your positive feedback. We are glad that you had a pleasant stay at our apartment hotel and found it comfortable and convenient. We appreciate your kind words and hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: PeterB 님, 2023년 7월 12일
Dear Judy,Thank you for your five-star rating. We are delighted that you had a great stay and can't wait to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Allicia

2023년 6월에 2박 숙박함
답변 제공: PeterB 님, 2023년 7월 27일
Dear Allicia,Thank you for your lovely review. We are happy that you enjoyed your stay.We hope you had a wonderful time in Melbourne and we look forward to welcoming you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Cynjenha

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good spot. Lots of places to park nearby! Good for money by far
2023년 7월에 3박 숙박함
답변 제공: PeterB 님, 2023년 9월 4일
Dear Cynjenha,Thank you for your lovely review and your five-star rating. We are delighted that you enjoyed your stay and found our location, parking, and our value for money excellent.We appreciate your feedback and your business. We hope you had a wonderful time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Gail

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was absolutely brilliant. The apartment was sparsely furnished but still very comfortable. A lot of the cutlery was missing but the very charming manager now has that in hand. Overall, I can’t imagine a better place to stay in that area. So many restaurants and bars, and a great Woolworths Supermarket right across the road!
2023년 6월에 3박 숙박함
답변 제공: PeterB 님, 2023년 7월 4일
Dear Gail,Thank you for your wonderful review of our hotel. We are pleased that you had a brilliant stay with us and that you loved our location, apartment and manager. We apologise for the missing cutlery and we will have it replenished it as soon as possible. We appreciate your feedback and hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Celia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little place for my family to stay at location was perfect. Communication was great. Cleanliness of the place was perfect. Overall a great little place to stay and would recommend staying there for anyone travelling to South Yarra
2023년 6월에 6박 숙박함
답변 제공: PeterB 님, 2023년 7월 4일
Dear Celia,Thank you for your lovely review of our hotel. We are thrilled that you and your family had a great stay and that you loved our location. We are glad that you would recommend us to other travellers and we hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Tiziano

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price, better than a hotel
2023년 6월에 12박 숙박함
답변 제공: PeterB 님, 2023년 7월 4일
Dear Tiziano,We are delighted that you had a wonderful stay with us and that you found our apartment hotel to be a great value,.We appreciate your kind words and we look forward to welcoming you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Daniele

출장 여행
좋아요: 청결 상태, 객실의 편안함
Very conveniently situated in the heart of South Yarra near shops/venues & PT. As expected can get noisy on Saturday night. Osmond from reception has been very courteous & accomodating. This was my third visit & I would choose to stay there again.
2023년 6월에 2박 숙박함
답변 제공: PeterB 님, 2023년 6월 8일
Dear Daniele,Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased that you found our hotel convenient. We apologise for any noise you may have experienced on Saturday night, but we are glad it did not detract from your overall satisfaction. We will pass on your compliments to Usman for his courteous and accommodating service. It was a pleasure hosting you for the third time, and we look forward to welcoming you back for many more visits.Thank you for choosing to stay with us.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Sally

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 3 nights as had training in Richmond. As from the country, it was great as caught the tram so didn't need to drive anywhere. The shower was fantastic, the bed very comfy, Surprisingly it was very quiet even with trams going past every 15 minutes. It didn't wake me at all. Would definitely stay again.
2023년 5월에 3박 숙박함
답변 제공: PeterB 님, 2023년 6월 6일
Hi Sally,Thank you for sharing your feedback on your recent stay with us. We appreciate your positive review and are thrilled that our hotel's location was convenient. We're also glad you found the shower to be fantastic and the bed very comfortable. We truly appreciate your recommendation, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Guest servicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Latoya

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: PeterB 님, 2023년 6월 5일
Dear LatoyaWe wanted to extend our thanks for choosing to stay with us.We sincerely thrilled that you had a wonderful time at our hotel and we hope that your room was comfortable.We look forward your return in the near future.'Sincerely,Guest servicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Cheryl

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
This was a great little find in South Yarra
2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 5일
CherylWe wanted to say thank you for your stay with us.We genuinely pleased that you had a great time at our hotel and that your room met your expectations. We can't wait to welcome you back soon.Kind regards,Guest servicesMackay Oceanside Central Hotel

4/10 - 별로예요

Carla

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel room was grubby and rundown. The shower was filled with black mould between all of the white tiles, the toilet dribbled water when flushed and dripped constantly. The bedroom light switch did not even turn on, and was grubby with a layer of dust along the top. Lamp light only in the bedroom. Bedside powerpoint didnt work. Chipped furniture. Brand new white socks put on for bed and walked in the room only to switch off lights and visit the toilet visibly dirty on the bottom despite barely any walking around on the carpet. Dust along power points and light switches. One lift only servicing 7 floors. No lighting in the corridors - the sensor light on level 2 stayed on for 15 seconds at a time only, which means standing in the dark for your long wait for the lift. Noisy during the day from the school, SO noisy until midnight out the front being right on the street, with Trams going directly past regularly. Positives were the location and huge kitchen including oven and cooktop.
2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 5월 24일
Dear CarlaThank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologise for the issues you encountered during your stay. This does not reflect our usual standards, and we will address them immediately to ensure they are resolved. On a positive note, we are glad to hear that you appreciated the location of our hotel and the spacious kitchen with its amenities.We appreciate your feedback as it helps us to identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Kind regards,Guest Services

10/10 - 훌륭해요

Ron

2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 20일
Dear Ron,We are delighted by your wonderful review and your high rating. We value your patronage and we look forward to seeing you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

??

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was welcomed by friendly and nice staff at reception and room making. The size of room and facility is enough for me. And I enjoyed my entire visit to Melbourne. Pillow was a little bit too soft for me. I wish there is option to change to mid-hard pillow for next visit.
2023년 5월에 10박 숙박함
답변 제공: PeterB 님, 2023년 5월 22일
Dear Valued Guest,Thank you for taking the time to leave us a positive review. We're delighted that you had a wonderful experience during your stay.We appreciate your feedback regarding the pillow, and we apologise if it wasn't to your preference. We will look at including other options for our guests.We look forward to welcoming you back on your next trip to Melbourne.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Tracey

출장 여행
좋아요: 청결 상태, 객실의 편안함
Comfortable convenience.
Well priced, roomy accommodation in a very convenient location. Supermarkets and dining options all close by and just a short walk from the nearest tram stop.
External view
Cute windows giving fresh air.
Woolworths, La Mana and various other shopping options viewed from my window
Where I chose to eat, just down the road. Attempted to go to Beverly rooftop but seems you need to book in advance, even on a Tuesday.
2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 5월 15일
Dear Tracey,Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay.We take pride in offering spacious and comfortable accommodation at competitive prices and hope to welcome you back to our hotel on your next visit to Melbourne.Kind regards,Guest ServicesSouth Yarra Central Apartment Hotel

6/10 - 괜찮아요

Victor

2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 5일
Dear VictorThank you for staying at our hotel.We truly hope that you had a pleasant experience with us and that your room was clean and comfortable.We would love to have you as our guest again soon.Best regards,Guest servicesMackay Oceanside Central Hotel

8/10 - 좋아요

graeme 님, Blackburn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good, transport, clean, convenoent.
2023년 4월에 4박 숙박함
답변 제공: PeterB 님, 2023년 5월 2일
Hi GraemeWe're glad to hear that you had a great stay with usWe look forward to welcoming you back soon. In the meantime, we wish you safe travels. Kind Regards, Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For us living in Tassies Nth. Coast it was delightfully different. Noisy but not inside the Apartment. The City of Mebourne is Alive and Active.
2023년 4월에 3박 숙박함
답변 제공: PeterB 님, 2023년 5월 2일
Hi PeterThank you for your 5-Star review! We're glad to hear that you had a great stay with us and that you found our facilities and location to be excellent. We hope to have the pleasure of welcoming you back in the future.Kind Regards Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location
Fantastic Location, very helpful and friendly staff, room furniture is average
2023년 4월에 4박 숙박함
답변 제공: PeterB 님, 2023년 5월 2일
Hi AnnaWe're glad to hear that you had a great stay with us. We will take your comments about the furniture into consideration for our next renovation.We look forward to welcoming you back soon, and in the meantime, wish you safe travels Kind Regards, Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Di Venuto

출장 여행
좋아요: 객실의 편안함
Staff were great, apartment was great. Some lack of attention to detail brought down the experience, things like damaged furniture, dirty cutlery draw, no extra blanket.
2023년 4월에 3박 숙박함
답변 제공: PeterB 님, 2023년 4월 26일
Dear Di Venuto,Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that you found your apartment and our staff great.However, we apologise for any inconvenience caused by the lack of attention to detail during your stay. We take your feedback seriously and will work with our team to ensure that all our apartments are properly maintained and presented to the highest standards.Thank you once again for your review and we hope to have the pleasure of welcoming you back in the near future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

4/10 - 별로예요

Michael

2023년 4월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 19일
Dear Michael,Thank you for taking the time to provide your feedback about your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. If you would like to provide any further details or specific concerns, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kind regards,Guest Services

8/10 - 좋아요

graeme 님, Blackburn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, staff very courteous, very clean, central location, close to supermarket.
2023년 4월에 3박 숙박함
답변 제공: PeterB 님, 2023년 4월 19일
Dear Graeme,Thank you for your wonderful review of your recent stay with us at our hotel. We are delighted to hear that you found our staff to be courteous, the location to be central and the hotel to be very clean. We hope to have the pleasure of welcoming you back for another great stay soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Shinji

좋아요: 청결 상태, 객실의 편안함
2023년 4월에 6박 숙박함
답변 제공: General Manager 님, 2023년 4월 10일
Thank you very much for your 10/10

6/10 - 괜찮아요

Allan 님, Newport

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Excellent location for a broad range of activities in particular dining,fashion and transport
2023년 3월에 4박 숙박함
답변 제공: General Manager 님, 2023년 4월 10일
The location is fantastic and there is a lot to do around the area. We appreciate your feedback

6/10 - 괜찮아요

Fabio

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was a generous size, it has recently been refurbished, it was in a good location, and it was value for money. The only negative was the heating that kicked in by itself during the night and rose from 22 to 30 degrees, and seemed impossible to adjust. The only option was to turn it off completely. But once that was figured out, I would recommend the apartment as good value.
2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 3일
Dear Fabio,Thank you for choosing to stay with us. We are glad to hear that you enjoyed the location, size, and value of your apartment, and we apologise for any inconvenience caused by the heating system. We will address this with our maintenance team to ensure it is properly adjusted for future guests. We appreciate your recommendation and hope to welcome you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

david

2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 19일
Dear David,Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us and that everything was to your satisfaction. We hope to have the pleasure of welcoming you back in the near future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Natalie

2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 3일
Dear Natalie,Thank you for choosing to stay at our hotel and taking the time to leave a review. We are glad to hear that you enjoyed your stay overall. Thank you again and we hope to welcome you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 - 좋아요

Rosslyn

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to shops. Quiet
2023년 3월에 3박 숙박함
답변 제공: PeterB 님, 2023년 3월 13일
Dear Rosslyn,Thank you for choosing to stay with us. We're pleased to hear that you found our hotel's location convenient, with easy access to shops. We're also glad that you enjoyed our peaceful and quiet atmosphere.We appreciate your feedback, and we will continue to work hard to provide our guests with a comfortable and enjoyable stay.We hope to have the pleasure of welcoming you back in the future. Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Eamon

좋아요: 청결 상태, 객실의 편안함
excellent
2023년 2월에 6박 숙박함
답변 제공: PeterB 님, 2023년 3월 9일
Dear Eamon,We are thrilled to hear that you had an excellent experience with us and we appreciate your 10 out of 10 rating!! We look forward to welcoming you back on your next visit to Melbourne.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 - 훌륭해요

Peter 님, Prahran

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Initially I was a bit concerned because of some of the more negative reviews. But my experience was fabulous. So I’ve put the negative reviews down to the fact that some people are just complainers - and should probably stay at home where they’re safe. Yes, there was a dog barking - and yes, the strata management should probably do something about it, but it was such a minor inconvenience. I’d definitely stay here again.
2023년 3월에 3박 숙박함
답변 제공: PeterB 님, 2023년 3월 9일
Dear Peter,Thank you for choosing our hotel and for taking the time to share your positive experience with us. We appreciate your understanding and are thrilled to hear that you enjoyed your stay with us. We do our best to provide all our guests with a comfortable and pleasant stay. We wish you safe travels and hope to welcome you back again soon.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

2/10 - 너무 별로예요

Aaron

별로예요: 편의 시설/서비스
Check in was a fiasco. After speaking with a staff member earlier in the day, there was no text message received with lock box codes, parking was not organised even though i requested it when speaking to the staff member, and when i walked into the room the windows were open while it was windy and raining. The emergency call number was somewhat useful, but the conversation went round in circles not easily letting me to get off the phone to check the details i had been given.
2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 3월 9일
Dear Aaron,Thank you for taking the time to share your recent experience at our hotel. We apologise for the difficulties you encountered during your check-in process.Your feedback regarding the issues with communication, parking, and room preparation has been noted and will be addressed with our team for immediate action.We appreciate your patience and understanding during your stay and hope that we can have the opportunity to offer you an improved service in the future.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel