이그제큐티브 아파트, 침실 2개 | 책상, 방음 설비, 다리미/다리미판, 유아용 침대
예약 가능 여부 확인

퀘스트 온 윌리엄 여행 후기

4.5 out of 5
퀘스트 온 윌리엄
172 William Street, Melbourne, VIC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1022개 이용 후기 중 444개" "
평점 8 - 좋아요. 1022개 이용 후기 중 389개" "
평점 6 - 괜찮아요. 1022개 이용 후기 중 122개" "
평점 4 - 별로예요. 1022개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1022개 이용 후기 중 26개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jihoon

좋아요: 직원 및 서비스
2019년 5월에 1박 숙박함

8/10 - 좋아요

HYUNGSEOB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저녁 8시 조금 넘어 도착하였고 체크인에 시간이 걸렸다. 호텔을 찾는데 어려움이 있었으며, 2층이었으나 엘리베이터가 없어 짐을 옯기는데 힘들었다. 시설내 기구는 청결하고 이용에 편리하였다.
2019년 1월에 3박 숙박함

6/10 - 괜찮아요

Kyu Won

좋아요: 직원 및 서비스
2019년 1월에 5박 숙박함

10/10 - 훌륭해요

KOOK 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
어른 4명이 2베드룸에서 묵었는데 매우 넓고 좋았어요. 호텔스닷컴에서 보이는 룸 사이즈가 잘못 적혀있습니다. (호텔 홈페이지에는 더 크게 적힘) 거실도 넓고 의자도 4개있어서 탁자에서 먹기도 편했고 전체적으로 매우 깔끔하게 잘 관리된 곳입니다. 다만 화장실이 1개이고 조금 좁습니다. 그래도 전체적으로 다 만족했어요.
2017년 10월에 2박 숙박함
답변 제공: Josh 님, 2017년 11월 18일
Thank you for your review, we are glad to hear how much you enjoyed staying in our 2 Bedroom Apartment and we hope to see you back again soon. Kind Regard, Casey Front Office

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 1월 8일
Thank-you for your feedback

8/10 - 좋아요

주석재 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
시내 중심지와 아주 가까워 좋았따. 또 Southern Cross 역과도 가까워 공항가는 SkyBus를 타기도 좋다. 그러나, 침실이 2개이지만 화장실이 1개이어서 약간 불편하다.
답변 제공: General Manager 님, 2016년 11월 15일
Thank-you for your feedback

10/10 - 훌륭해요

Dean 님, Waverley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: William 님, 2024년 1월 29일
Dear KateThank you very much for your 5/5 review. I am pleased to read you enjoyed your stay with us. I am looking forward to welcoming you again.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely and spacious two bed apartment. Very well priced for location. Impeccably clean and very comfortable for our family. Able to park car on site for a reasonable fee and come and go as we needed. Excellent access to transport options even though we walked everywhere as it was central.
2024년 1월에 1박 숙박함
답변 제공: William Chen 님, 2024년 1월 17일
Dear NatashaThank you for your 5/5 review. I am thrilled to read you enjoyed the stay with us. I can't wait to welcome you again.Kind RegardsWilliam ChenBusiness Owner

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine, except for our internet access. It was very slow and sometimes nonexistent. Luckily the staff at Reception gave us another password, which worked
2023년 12월에 9박 숙박함
답변 제공: William Chen 님, 2024년 1월 17일
Dear DanielThank you for your 5/5 review. I am thrilled to read you enjoyed the stay with us and our team looked after you. I can't wait to welcome you again.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Helen

2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 1월 29일
Dear HelenThank you very much for your 5/5 review. I am pleased to read you enjoyed your stay with us. I am looking forward to welcoming you again.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

John

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: William Chen 님, 2023년 12월 29일
Thank you very much for your 5/5 review. I am pleased to read you enjoyed your stay with us. I can't wait to accommodate you again.Kind RegardsWilliam ChenBusiness Owner

4/10 - 별로예요

Dylan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pretty unhappy with my stay. Minor issues - some of the lights in the room were not functioning. Room was not as clean as it could have been. Outdated. Air conditioning was from the 1980's. Major issues - I have a medical condition that requires me to utilise certain gym equipment daily. I selected this hotel as I was of the opinion that it would be acceptable. The gym was a 3m x 4m room in the middle of a fire escape, no ventilation, no covid compliance (no wipes or sanitiser), 1 tread mill, some dumbbells and a bike that was not plugged in or serviced sine 2020. Access to the gym was a nightmare and I had to visit reception 4 times just to get access. Water issues - Some major issues within this building from what I heard. Noises in the walls that were very loud and shaking the room. I was also mid shower and all the water for the room was lost. Staff were pleasant enough and offered to upgrade me but honestly, for the price I paid (over 2k), this was one of the worst places I have stayed in. Not returning. Would struggle to give 2 stars
2023년 11월에 9박 숙박함
답변 제공: William Chen 님, 2023년 12월 10일
Dear DylanThank you for your review. I am disappointed to read you didn't have great guest experience during your stay. Our goal is making our guests stay effortless. We have acted on your comments, we can offer you a better room if you stay with us again in the future. I am looking forward to welcoming you again in the future.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Muhammad Kai Ibrahim Ergo

좋아요: 청결 상태, 객실의 편안함
Excellent stay.
Was an excellent stay. Upgraded to a two bed room which was nice. Property was very clean and the receptionist were friendly and helpful.
2023년 12월에 1박 숙박함
답변 제공: William Chen 님, 2023년 12월 6일
Dear MuhammadThank you for your 10/10 review. I am pleased to read you enjoyed your stay. I can't wait to accommodate you again.Kind RegardsWilliam CHENBusiness Owner

10/10 - 훌륭해요

Genevieve

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very comfortable apartment with everything you need. Quiet at night. Facilities in excellent condition.
2023년 11월에 1박 숙박함
답변 제공: William Chen 님, 2023년 12월 6일
Dear GenevieveThank you very much for your 5/5 review. I am really pleased to read your feedback and I will pass to the team and I am sure they love to read it. I am looking forward to welcoming you again in the future.Kind RegardsWilliam ChenBusiness Owner

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a 2 Bed Apartment and it was very good, plenty of space, lots of room in the 2 bedrooms and lounge/dining area (3 sofas!). The kitchen was large and overall the apartment was very clean and in good condition. The hotel reception and corridors were tidy too. The hotel is walkable to many central places and has a tram stop right outside so it was convenient for us not having a car. The negative is the noise - from other guests. Constant doors banging (they do not have soft closers) upto and past midnight. And it is a VERY loud bang. This continued every night. I asked the guests to stop but was laughed at. There is no night porter so we had to put up with it. The hotel needs to do something about the guests or the doors. Overall a nice place, but given the noise and lack of sleep, we won't go there again.
답변 제공: William Chen 님, 2023년 11월 14일
Dear RussThank you for your review. I am pleased to read you overall are satisfied with your stay. I am sorry to hear your sleep wasn't great because of noise. Our goal is making our guests stay comfortable and effortless. If you stay again with us, I would like to offer you another room and see how it is going.I am looking forward to accommodating you again.Kind RegardsWilliam CHENBusiness Owner

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Building looked old and somewhat run down. Minimal interaction with staff. Location was good. Not all heating units worked.
2023년 10월에 4박 숙박함
답변 제공: William Chen 님, 2023년 11월 14일
Dear guestThank you for taking time reviewing us. I am glad to see you overall satisfied with your stay. I am looking forward to accommodating you again in the future.Kind RegardsWilliam ChenBusiness Owner

8/10 - 좋아요

Charles

연인과의 여행
Well situated and spacious. Tram outside the front door was very handy
2023년 10월에 7박 숙박함
답변 제공: William Chen 님, 2023년 11월 14일
Dear CharlesThank you very much for your review. Our hotel is central location of Melbourne CBD within free tram zone and walking distance to all famous places. I am looking forward to welcoming you again.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Great service and central location
2023년 10월에 1박 숙박함
답변 제공: William 님, 2023년 10월 26일
Dear guestThank you very much for your 10/10 review. I am pleased to read you enjoyed your stay with us. I can't wait to accommodate you again in the future.Kind RegardsWilliam ChenBusiness Owner

6/10 - 괜찮아요

Chris

2023년 10월에 1박 숙박함
답변 제공: William Chen 님, 2023년 10월 25일
Dear ChrisThank you for your review. I am glad to see you are satisfied your stay. I am looking forward to welcoming you again.

10/10 - 훌륭해요

MIchelle

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay as always!
2023년 9월에 1박 숙박함
답변 제공: William Chen 님, 2023년 10월 5일
Dear MichelleThank you for taking time review us. I am pleased to see you enjoyed your stay with us. Certainly I am looking forward to welcoming you again in the future.Kind Regards

6/10 - 괜찮아요

Matthew 님, Tempe

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It's OK.
2023년 9월에 2박 숙박함
답변 제공: William Chen 님, 2023년 10월 5일
Dear MatthewThank you for your review. I am pleased to read you overall satisfied your stay. I am looking forward to welcoming you agian.Kind Regards

10/10 - 훌륭해요

Irene Christa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suited our needs perfectly
2023년 8월에 4박 숙박함
답변 제공: William Chen 님, 2023년 9월 4일
Dear IreneThank you very much for your 5/5 review. I am pleased to see you overall enjoyed your stay with us. I can't wait to accommodate you again and spend more time in Melbourne.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Hans

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were welcoming and helpful the room was great and very comfortable
2023년 8월에 2박 숙박함
답변 제공: William 님, 2023년 8월 28일
Dear HansThank you very much for your 5/5 review. I am trilled to see our team looked after you like home.I can't wait to accommodate you again in the future.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Richard

2023년 8월에 1박 숙박함
답변 제공: William Chen 님, 2023년 9월 4일
Dear RichardThank you very much for your 5/5 review. I am pleased to see you enjoyed your stay with us. I am looking forward to welcoming you again in the future.Kind RegardsWilliam ChenBusiness owner

2/10 - 너무 별로예요

Jessica

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our two bedroom apartment was in a terrible condition. The fridge had a fowl odour (think rotten fish) that despite giving it a thorough clean we could not get ride of. The cooking utensils and stover were covered in a think film of grease, the clothes dryer was not operational and the general apparent was dirty. Within 5 minutes of walking inside our socks were black. The sofa bed where our son needed to sleep was covered in crusty grime and stains. We paid a premium to stay in the city centre and the apartment provided a very disappointing experience.
2023년 7월에 2박 숙박함
답변 제공: William 님, 2023년 7월 9일
Dear JessicaI do apologise for what you experienced, certainly it's not our standard. I will certainly address the issue immediately and investigate your comment. If you would like to further discuss the issue, please feel free to contact me.Please feel free to contact us, I would like to offer you a better room next time.Kind RegardsWilliam ChenBusiness Owner

6/10 - 괜찮아요

Cheryl

좋아요: 청결 상태
Unhappy with the security
The room was rundown but clean. It was a pleasant stay for the first night but a stranger rang my doorbell late at night on my second night there. I was grateful that there is a security camera in the room to identify the person without opening the door (there was no peep hole on the door). I’ve ignored it and the person left. I left the room at 5am due to an early flight but found four strangers sleeping on sofa on groundfloor. I was surprised as I am sure they did not have swapped cards to enter the property. I checked out by sliding my keys under the glass door leading to reception as per the receptionist when I asked about early check outs. The door is always locked after hours, which I assumed it is safe to do so. Things took a turn when I received a call at 11am asking if I’m still in the room.They told me that they didn’t receive the keys. I’ve informed them of the situation and they said they’ll check the security cameras. They didn’t ring me back as requested when I asked for an update on the situation. However, I’m glad they didn’t take the pending deposit, which was requested on check in. Overall, I’m disappointed with the security of the place. I will not stay there again and would rather pay more for safety.
2023년 6월에 2박 숙박함
답변 제공: William Chen 님, 2023년 7월 3일
Dear CherylThanks for your survey. I do apologise what you experience was. Our receptionist found the keys in the room. Obviously they should check the room before they contacted you.I am disappointed to read the unsafe building. Indeed, to access the building, we must use the swap the cards. Quest on William gives the highest priority to ensure our guests stay safe and comfort. We will certainly work with the owner corporation to improve the security.Please give us a call if you come back to Melbourne. We will organise the better room and service for you. I am looking forward to welcoming you again.Kind Regards William ChenBusiness owner

10/10 - 훌륭해요

Lorraine

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, comfy bed, centrally located.
2023년 6월에 1박 숙박함
답변 제공: William Chen 님, 2023년 7월 4일
Dear LorraineThank you very much for your 5/5 review. I am glad you enjoyed your time with us. We are looking forward to welcoming you again in the future.Kind RegardsWilliam ChenBusiness Owner

10/10 - 훌륭해요

Cheryl 님, Edmonton

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with a tram stop out the front & central to most places. Rooms were very comfortable & cooking facilities were good.
2023년 6월에 2박 숙박함
답변 제공: William 님, 2023년 6월 26일
Dear CherylThank you very much for your 5/5 review. It's glad to see you enjoyed your time, our location, and our facilities. We can't wait to welcome you again in the future. Kind RegardsWilliam ChenBusiness Owner

8/10 - 좋아요

John

아이를 동반한 가족 여행
좋아요: 청결 상태
Was a good easy spot but very noisy at night.
2023년 6월에 3박 숙박함
답변 제공: William 님, 2023년 6월 22일
Dear JohnThank you for your review 4/5. I am looking forward to accommodate you again with quiet room next time.

6/10 - 괜찮아요

Mark

2023년 5월에 1박 숙박함
답변 제공: William Chen 님, 2023년 6월 22일
Dera Mark Thanks for your review. I am looking forward to welcome you again in the future.

10/10 - 훌륭해요

Annette

2023년 5월에 2박 숙박함
답변 제공: William Chen 님, 2023년 6월 22일
Dear AnnetteThank you very much for your 5/5 review. We are looking forward to welcoming you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Quest on William 님, 2023년 5월 2일
Thank you for your review.

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was amazing! We couldn’t close the windows in our room so we got moved straight away. It was so lovely & the staff where just wonderful
2023년 4월에 1박 숙박함
답변 제공: Quest on William 님, 2023년 5월 2일
Dear KateThank you very much for your 5/5 review.We are looking forward to welcoming you again in the future.QUEST on William

10/10 - 훌륭해요

Mary-Anne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly & helpful staff
2023년 3월에 2박 숙박함
답변 제공: QUEST ON WILLIAM 님, 2023년 3월 7일
Dear Mary-AnneThank you very much for your 5/5 review. We pride our staff delivered the great service. We are looking forward to welcoming you again.Kind RegardsQUEST on William

8/10 - 좋아요

Boon Jun 님, Singapore

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk is friendly and helpful. Room service comes by every day. Within "free tram zone" hence very accessible to a lot of areas within CBD. The thermostat was a little wonky, not a huge issue with Melbourne's weather. All in all great for business travel
2023년 2월에 4박 숙박함
답변 제공: Quest on William 님, 2023년 2월 28일
Dear Boon,Thank you for staying with us and rating 4 out of 5.We are pleased that our staffs have been attentive to your need. We are looking forward to see you soon in the future.Warm regards,Quest on William

6/10 - 괜찮아요

Sook Cheng

가족 여행
Quest on William is a fantastic location close to tram services. The apartment is old and requires a fresh look and some renovation will be good. The internet is poor - almost non existent.
답변 제공: Quest on William 님, 2022년 12월 23일
Hi Mr Cheng,Thank you for choosing to stay with us. We thank you for your feedback.We sorry for your Wifi issue. The weather has been bad recently. we indeed have separated private internet for guests. Next time when you come back to visit us, We will make sure your internet is strong for your use. We are looking forward to see you in 2023.Warm regards,

2/10 - 너무 별로예요

Glenn

단체 여행
별로예요: 청결 상태, 객실의 편안함
Terrible service
We arrived at 3.30pm on a Friday afternoon to be told they had plumbing problems and we had to be moved to another hotel.It was much further from the CBD and took us nearly an hour to get there in peak traffic. Nobody rung us, they could not give us directions and the lady behind the counter kept sniffing and had her mask on her chin. Why weren't we notified earlier? They had our phone number. It would have been much easier if they simply rung us and gave us the new address. After the concert it cost us an extra $20 for an Uber to get back to where we were staying.
2022년 12월에 1박 숙박함
답변 제공: QUEST ON WILLIAM 님, 2022년 12월 13일
Dear GlennI do apologise your experience. Unfortunately we have plumbing issue in the morning in the apartment, so that we have to relocate to other hotel which is similar standard from us.We hope we can accommodate you again in the future.

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: QUEST ON WILLIAM 님, 2022년 12월 13일
Thank you Laura for your 10/10 review.We are looking forward to welcoming you again in the future.

6/10 - 괜찮아요

Mark

가족 여행
별로예요: 객실의 편안함
Sufficient. But not as nice as the photos
We stayed for 5 nights as we vacationed in the Melbourne area. We found the furniture and appliances to be much older and worn down than the photos on hotels.com. The Washer / Dryer was in the bathroom and the Dryer did not vent outside, so the bathroom was very humid when we washed clothing. We found access to electrical plugs to be awkward and out of the way. Had to pull the bed out to get a plug to charge our phones at night. Had to unplug the heater to have a plug by the table in order to charge our computer. The free internet required that we plug a dongle into our PC USB port. Not sure how we would have gotten internet if we didn't have our PC>
2022년 11월에 6박 숙박함
답변 제공: Quest on William 님, 2022년 11월 21일
Dear Mark\Thank you for your feedback. Normally the air vent can ventilating the hot humid air out of the bathroom, however sometimes if the dryer is running more than 1 hour, can be very humid, if so, the bathroom doors must be kept open, and get fresh air changed.With power plugs, there are a few of spots can charge your phone, such as kitchen, bathroom, underneath of TV, wall near the bedroom entry door. We don't encourage the guest to move the bed and charge the phone, because security reason.Thank you for your feedback.QUEST on William

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 객실의 편안함
Very central without being on a major road.
2022년 11월에 9박 숙박함
답변 제공: Nichapa 님, 2022년 11월 20일
Dear AlanThank you very much for your review.We will keep improving our Quest standard and we are looking forward to welcome you again.Kind RegardsQUEST on William

4/10 - 별로예요

?

별로예요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Darrell

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Good location but room is dated and exhaust fan in bathroom did not work, soap holder in shower needs attention. This writer feels this property is not worth the money you have to pay
2022년 11월에 1박 숙박함
답변 제공: Nichapa 님, 2022년 11월 20일
Dear Ms. DarrellThank you very much for your survey.We do apologise your experience. We have addressed the issues you mentioned. We have briefed with our housekeeping team to improve our cleaning standard.We are looking forward to welcome you in the future.Kind RegardsQUEST on William

8/10 - 좋아요

Paul 님, CAMPERDOWN

좋아요: 편의 시설/서비스
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Kate

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Easy walk to dining and shopping. Clean and quiet.
2022년 9월에 1박 숙박함
답변 제공: Quest on William 님, 2022년 10월 9일
Dear KateThank you for your review.We are looking forward to welcoming you again.

6/10 - 괜찮아요

Jennifer

2022년 9월에 1박 숙박함
답변 제공: Quest on William 님, 2022년 10월 9일
Thank you Jennifer for you reivew.

4/10 - 별로예요

Lisa

연인과의 여행
별로예요: 청결 상태
The apartment was filthy dirty. - Carpets not vacuum - Food stuck to the carpet - Food stuck to the front of the fridge - Food & spill marks on the couches - Food stuck to the privacy blinds - Finger marks all over the glass table, coffe table & all taps - Food & hand marks all over the bedroom mirror. - Toothpaste still on the taps in the bathroom - The toilet was dirty & hair beside the toilet. - Dirty water runs beside & under the vanity. This is just to mention a few of the issues we encountered. On complaining to the front desk we were advised that housekeeping could clean on Monday, which was 2 days later & our check day... I had to spend time cleaning the apartment just to feel slightly comfortable as we had no option but to stay. I have since contacted management who apologised that they were having housekeeping issues due to the housekeeping manager being off that weekend but the filth had been there for more than 1 weekend plus, the apartment had been vacant the night prior to our check in so that is no excuse as there would have been no rush to clean. We paid good money & no compensation or any form of reimbursement was offered & further correspondence was ignored by Management. I DO NOT RECOMMEND THIS HOTEL, spend your hard earned money elsewhere.
2022년 8월에 2박 숙박함
답변 제공: Quest on William 님, 2022년 10월 24일
Dear LisaI do apologise your bad experience. We have address to housekeeping team about the issue.

8/10 - 좋아요

Mandy

2022년 7월에 1박 숙박함

8/10 - 좋아요

Yoke Keong

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room is big
2022년 7월에 4박 숙박함
답변 제공: Quest on William 님, 2022년 7월 24일
Dear Yoke Thank you for your review. I am looking forward to welcoming you again.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Clran room with all you need. Helpful reception.
2022년 6월에 2박 숙박함
답변 제공: Quest on William 님, 2022년 7월 24일
Dear Neil Thank you for your review. We are looking forward to welcoming you again.