아파트, 침실 2개 | 거실 공간 | 위성 채널 시청이 가능한 42인치 평면 TV, TV

사우스뱅크 아파트먼츠 - 유레카 타워 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 48개 이용 후기 중 24개" "
평점 8 - 좋아요. 48개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 4개" "
평점 4 - 별로예요. 48개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 0개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely apartment, so much space. Could do with some pictures on the wall and mirrors.
2023년 3월에 3박 숙박함
답변 제공: GST 님, 2023년 3월 25일
Dear SteveThank you for reviewing your recent stay at The Eureka Towers, Southbank.We truly value your loyalty and would love to welcome you back in the near future.Warm regards.Guest Services Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great room on the 31st floor, was clean, beautiful views. Close to everything.
2021년 3월에 2박 숙박함
답변 제공: Reservations 님, 2021년 3월 16일
Thank you for your lovely comments. We do hope we see you again soon at the property.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태
We loved the apartment...amazing view lovely and clean ... great service from Lea
2021년 1월에 2박 숙박함
답변 제공: Reservations 님, 2021년 3월 16일
Thank you for your review. I will make sure that Leah and management are advised of your commets

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 객실의 편안함
Brilliant accommodation, great communication between parties.
2021년 1월에 3박 숙박함
답변 제공: Leah 님, 2021년 3월 16일
Hi Annette, Thank you so very much for the review. We loved having you stay with us and hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
The apartment was excellently located and very comfortable. Would definitely stay there again
2020년 3월에 3박 숙박함
답변 제공: The Southbank Apartments Team 님, 2020년 3월 16일
Dear Valued Guest, Thank you for your feedback. We are glad to see that you had an enjoyable stay. We hope you extend our hospitality to you again in the near future. Best regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
View was great. Friendly staff. Convenient city location.
2019년 10월에 2박 숙박함
답변 제공: Robin 님, 2019년 11월 18일
Hello, Thank you very much for your amazing feedback. Please come to stay with us again :) Kind Regards, The Southbank Apartments Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked the position of the venue and the security. We will be back!
2019년 8월에 2박 숙박함
답변 제공: RR 님, 2019년 9월 26일
Thank you so much for taking the time to post this message. We really appreciate these kind words and look forward to see you again.

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot excellent condition
It was so lovely and great location
2019년 8월에 2박 숙박함
답변 제공: Robin 님, 2019년 9월 26일
Hello Ron, Thank you very much for your message. Do contact us again next time you are in Southbank.

10/10 - 훌륭해요

Alanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

8/10 - 좋아요

Sheree

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location and apartment features! Eugenia greeted us on arrival and was friendly, welcoming and informative. Apartment was clean, spacious and comfortable. Location was central to experience Melbourne. Highly recommended 👍
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the location, the view, the security and great parking. Also the fact that staff met us to show us parking and up to the apartment
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lack of access to the gym/pool facilities was the only downside to the stay
2019년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I phoned as stated 3/4 hour before arriving at the property so that i would be met in the foyer as they did not have a reception desk. No one replied to the phone call but a recorded message to send a text.
2019년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

PABLO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Stay!
It was a perfect stay!! The location of the apartment is perfect! I will highly recommended and i will return in a futur
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The apartments where very nice, happy with them, but the customer service was disgusting, the girl wasn't very helpful, just kepted saying, if you don't do this we will cancel your rooms, she told me this 4 times plus and even sent me a email saying this. In stead of trying to sort the problem, she was rude and aragumentive. Needs more training or the sack. The man was very helpful.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 50th floor apartment with amazing views of the Yarra and the city. The apartment was well maintained, clean and very comfortable. It is in the perfect location for enjoying everything Melbourne has to offer.
2019년 1월에 2박 숙박함
답변 제공: Reservations 님, 2019년 2월 5일
Thank you for you fantastic review. We do hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was exactly what we hoped it would be, modern, stylish and well appointed without being over the top. Great location and very secure.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location. Easy walking distance to restaurants, shops, NVG art gallery, etc. Very clean and comfortable. Easy to communicate with staff, who were very friendly.
2019년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the view, the location and the lay out of the apartment. I did not like the water in the shower. It is hard to adjust to the temperature of the water in the shower and the water flow is not strong enough.
2019년 1월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The apartment location was amazing. However, the apartment we stayed in did not look like the pictures as it was a different apartment. Also we discovered upon check in that we could not use any of the hotel facilities as we were not long stay residents. This was not indicated anywhere at all when booking and we were very disappointed as we were looking forward to utilising these.
2018년 12월에 3박 숙박함

8/10 - 좋아요

bjorn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mitt i smørøyet
Fantastisk beliggenhet og fenomenal utsikt! Bra leilighet
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to CBD and dining venues..Public transport an easy walk
2018년 12월에 4박 숙박함

4/10 - 별로예요

Suzanne

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Good apartment but poor customer service
Arriving at night, the process was weird with no dedicated reception and I was turned away by the building concierge and after an hour of wandering around the area trying to find the place I was looking for, I came back and insisted on entry so not what you want being tired at 11pm after a flight. Then I was told that the company couldn’t respond to my queries til business hours two days later as their office was unattended on weekends. So my mistake for not realising it was not a hotel setup. Even during my stay, some of the building concierges were unfriendly asking me brusquely if I was in the wrong building. The apartment itself was well located and well furnished although the shower recess was unclean.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Michelle

Great view and a lovely lady to great me. Very enjoyable place to stay, nice and close to the boardwalk.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Patrick 님, Brisbane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Size of property was good, it was well laid out with excellent finishes and fittings. The quality of the apartment overall was higher than most four star hotels. The lack of amenities however made it feel a little less special.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

DonnaJ 님, East Gippsland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views were breath taking and it was so quiet, right in the heart of the City. No need for car or public transport for me. I walked everywhere as it is so central to everything that is great about Melbourne. Will be back again, and again and again.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING views, Spacious suite, Excellent Service!
To get the 2 bedroom with floor to ceiling corner windows you need to request it...level 50 suite 8. The views were breath taking! Perfect for a relaxing getaway. Blockout blinds in the bedroom, spa SEPERATE bath, full kitchen & laundry were terrific. Even a balcony & a study! Staff were amazing to deal with from beginning to end, and meeting conceige easy. Terrific value for money in a prime location. Walking distance to DFO (along boardwalk 20min), City via footbridge & pedistrian access 10-15 min, and multiple places to eat, Village cinema @ Crown & Melb Convention & Exhibition Centre 15-20min walk. All flat...or get an Eco-Cab! Suite was clean, and laid out nicely. Towels & toiletries provided. Only thing was the bed a little too firm, and could hear traffic & helicopters up to midnight and after 5am...even from way up there! But that is being fussy. Walls from other suites were soundproof. Be lucky to find anything this amazing for the same price anywhere! Thank you :)
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

Brie 님, Warragul, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious Appartment in the CBD
My family and I (husband and 2 kids under 5) had a nice stay at Eureka Tower. The appartment had plenty of space and lovely views. I probably wouldn’t recommend it for young families though as it had quite a cold (un-family esk type vibe), as it’s a residential appartment building. That said, it would be ideal for older groups, visiting the city and wanting shared accommodation given the size of the appartment. The check-in process was a little strange, again due to the fact it’s a residential appartment building. 30 mins prior and again upon arrival, we had to phone a lady, who met us at a car park enterence, she then walked us to the underground parking spot before escorting us up stairs to our room to go through the check-in process. The other little thing, which was disappointing for our kids was the swimming pool (as shown in the photos on Wotif) was not available for us to use as only people staying longer than 28 nights have access.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room and customer service, nothing to fault. Hotel location so close to everything, no need for a car
2018년 7월에 3박 숙박함

8/10 - 좋아요

Edward

좋아요: 직원 및 서비스, 객실의 편안함
Stay and services was very good, room could have been cleaned a lot better and maintenance could do with a bit of a lift
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Erica 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location, very spacious (bigger than the photos show!). Great shower! Washer/Dryer so handy - full kitchen with full-size fridge just brilliant if you're staying longer than a few days and want to cook for yourself. Highly recommended.
2018년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay handy to everything in CBD. Quiet
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
‘Can’t wait til the next visit’
This is our second stay here. We love Eureka Apartments. Fantastic views, position and spacious rooms. Such great value for money. I wouldn’t want to stay anywhere else on Southbank.

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular views and luxurious accommodation
We loved our stay at the eureka apartments on Southbank. The position was perfect, as was the apartment and the spectacular views of the city. We couldn’t have asked for anything more wonderful. The only negative for our whole weekend was the check in system. It has no reception which we were fully aware of, but we had to sit out side for half an hour waiting for someone to meet us and after that had issues with our car parking They had forgot to book us a spot which led us to park on a different level to our apartment. Inconvenient for the designated apartment we took the spot from but meant we had to exit the building every time we needed our car. While it wasn’t a smooth check in, the quality of our stay far outweighed any inconvenience.
2018년 2월에 2박 숙박함
답변 제공: Reservations 님, 2018년 2월 18일
Hi Debbie, Thank you for your feedback and for taking the time to provide it. We are pleased to hear that you enjoyed you stay and found the location and view to be great. We are sorry that there was an issue with car parking during your stay and this has been addressed with the reservations team. We hope to welcome you back again in the future.

4/10 - 별로예요

Nakul 님, Syd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Service, took credit card picture, Big scam!!
This place is a complete scam, called a service apartment where there is no service, no basic amenities - NO toothbrush, Milk, cleaning. Basically you are on your own once you have entered the apartment. Firstly you can only enter the apartment if you let them take your credit card picture with CVV no. From the back. Which made me really uncomfortable. Called the apartment manager multiple times with no help. Even Wotif guys could not arrange a call back from them. Overall just pay for the location and get your card scammed!!
2017년 12월에 4박 숙박함
답변 제공: Reservations 님, 2017년 12월 26일
Hi Nakul, Thank you for taking the time to review Southbank Apartments. We are serviced apartments, however we are not a hotel, therefore do not provide amenities such as toothbrushes. Milk, tea, coffee, sugar, kitchen dishwashing tablets, laundry tablets, shampoo, conditioner and soap are all provided. You have the right to decline a photo being taken from our mobile concierge of your credit card, however a credit card number must be provided for any incidentals that may occur. Your credit card has not being scammed by our company. You have only being charged the amount of the accommodation and any additional extras that you may have purchased such as car parking or wi-fi.

10/10 - 훌륭해요

Kitty 님, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome location and views
Awesome location and well-organised concierge (as there's no reception). This was a gem and well priced on a really busy weekend. Will defintiely be staying again.
2017년 10월에 2박 숙박함
답변 제공: Reservations 님, 2017년 12월 26일
Hi Kitty, Thank you for taking the time to review Southbank Apartments. We are pleased to hear that you enjoyed the view and location of the property. Unfortunately the outside window cleaning is organised by the building managers and is out of our control. We do advise our Housekeepers to clean the windows that they can access. We are pleased to hear you enjoyed the location and the ease of working with our mobile concierge team. We hope to welcome you back again soon.

8/10 - 좋아요

실제 이용하신 고객

The apartment was close to everything we wanted, it was clean and tidy with a gym and pool to use.
2017년 10월에 2박 숙박함

4/10 - 별로예요

Benjie 님, Sydney

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
False Advertising
Booked this hotel specifically because it has a photo of a decent gym. It is not mentioned anywhere on the website that you need to stay 28 days or more to have access to the gym. Falsely advertised. You are also not informed upfront of the cost of parking which is $30.00 a night. I believe this is excessive for this area. Also upon checking out, you need to drive your car out of the parking area, park in the streets and then return upstairs to your room and leave the keys, very inconvenient. Location is close to restaurants and the Casino. Room is average for the price. Not the best in it's price range.
2017년 10월에 3박 숙박함

8/10 - 좋아요

lauren 님, East Gippsland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
Great assistance from staff member Adam. Room was spacious and clean. Check in and out was straight forward. Car parking was convenient.
2017년 9월에 2박 숙박함
답변 제공: reservations 님, 2017년 10월 2일
Hi Lauren, Thank you for taking the time to review Southbank Apartments. We are pleased to hear that Adam was of great assistance to you during the check in process. We are also pleased to hear you enjoyed your stay with us and we hope to welcome you back again soon.

8/10 - 좋아요

Kat 님, Gippsland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EUREKA TOWERS
Beautiful place to stay, close to so many restuarants and other entertainment.
2017년 9월에 2박 숙박함
답변 제공: Reservations 님, 2017년 9월 25일
Hi Kat, Thank you for taking the time to review Southbank Apartments. We are pleased to hear you enjoyed your stay in our apartments and that you were able to enjoy the many restaurants and entertainment options within Southbank. We hope to welcome you back again in the future.