실내 수영장, 야외 수영장, 일광욕 의자
예약 가능 여부 확인

힐튼 롱 아일랜드/헌팅턴 여행 후기

3.5 out of 5
힐튼 롱 아일랜드/헌팅턴
598 Broad Hollow Rd, Melville, NY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 386개" "
평점 8 - 좋아요. 1001개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 161개" "
평점 4 - 별로예요. 1001개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 133개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

SEUNG YEOB

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Kris 님, 2023년 3월 28일
Thank you for taking the time to review the hotel.

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Thank you for your amazing review, Carla! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

2/10 - 너무 별로예요

Carmen

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was wonderful. The rooms are outdated and dirty. I was moved from a dirty room to a dirties one.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Carmen. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive and Housekeeping teams. We hope you give us another opportunity to show you a different experience in the near future.

4/10 - 별로예요

Angela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs update and upgrade Dirty old showers horrible
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Angela. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive and Housekeeping teams. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 1일
Thank you for your wonderful review, Jose! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

6/10 - 괜찮아요

Chris

The hotel was nice but really loud. Upon check-in we learned that Parking was $16 a night which was not mentioned at all upon making the reservation. The person at the desk said this was just added about a week ago which I’m not sure was true or not. This is not downtown Manhattan so there’s no reason to pay for parking. The water didn’t get very hot and the windows had so much moisture and condensation. No coffee after 8am seemed ridiculous.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 28일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Chris. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive and Engineering teams. We hope you give us another opportunity to show you a different experience in the near future.

4/10 - 별로예요

yves

연인과의 여행
I had to pay full price for the breakfast
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 28일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Yves. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive team. We hope you give us another opportunity to show you a different experience in the near future.

2/10 - 너무 별로예요

luis

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never stay here again
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 28일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Luis. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive team. We hope you give us another opportunity to show you a different experience in the near future.

8/10 - 좋아요

Koreen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was a bit too soft
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention. We regret that your experience did not fully meet your expectations and have shared your feedback with our Housekeeping team. We hope you give us another opportunity to show you a different experience in the near future.

2/10 - 너무 별로예요

Yashika 님, WYANDANCH

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A stay from hell! I came here to relax after having major surgery over a month ago and to grieve the loss of my Mom and this place was soo disappointing. Room 250 was disgusting when I arrived so I had to call the front desk to complain (used bloody tissue on the floor when I entered, hair in the bed when I pulled back the bedding, nasty bathroom etc) They changed my room. A few hours pass and I finally start to relax a bit and the fire alarm goes off. (I can't make this up) Now I'm rushing to get out of the room despite just having surgery a little over a month ago. I now have to rush down 4 flights of stairs as I fear for my life, only to get downstairs and the staff are acting like nothing happened. The couple near me asked what was happening and they said "false alarm" as if it was nothing and we didn't all just have to run down the stairs. That's not all the fun I experienced! The room was warm but the air wouldn't turn on so I called the front desk. After waiting over an hour and no one coming, I called again. They sent someone who told me they only have heat no AC this time of year. As an asthmatic this was not okay and they offered no solution. At this point nothing has gone right since I arrived. This hotel is too expensive for all these headaches I experienced today. This Hilton has completely gone downhill from what I'm used to over the last 15 years. I'll never stay here again!
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention. We regret that your experience did not fully meet your expectations and have shared your feedback with our Executive and Housekeeping teams. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Lisa

2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Thank you for your wonderful review, Lisa! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 13일
Thank you for your wonderful review, Robert! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

6/10 - 괜찮아요

Tyshja

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I stay here often and don't have too many issues. I booked 2 rooms, But this time the first room they gave me the bed was completely broken. So they gave me another room. The second room i booked the bed was also broken and it looked as if something spilled on the cover that covers the boxspring. Also the desk was broken and there was hair in the tub. I was surprised cause this hotel is usually my first choice always.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention. We regret that your experience did not fully meet your expectations and have shared your feedback with our Housekeeping team. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Fredy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Thank you for your wonderful review, Fredy! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel and fun local experience.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 9일
Thank you for your outstanding review, Lauren! We are thrilled to see that our fantastic accommodations and fantastic staff all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

8/10 - 좋아요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 3일
Dear Luke, Thank you for your positive review. However, we apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Thank you for your awesome review, Edward! We are thrilled to see that our fantastic accommodations and fantastic staff all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

8/10 - 좋아요

Bridget

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My children enjoyed the pool. Breakfast on-site was convenient although the buffet was overpriced for the selection. The staff were friendly and helpful. Our room was dated. There were cracked tiles and the sofa was worn and dirty. The sofa bed was not comfortable. They do not offer roll away beds at all. The lobby is pretty with lots of open space. The pool area and common bathrooms were clean and well-kept.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 24일
Dear Bridget, Thank you for your positive review. However, we apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Judith

Food was very good, disappointed in the Indian/Chinese restaurant. Didn’t really see any Chinese food on the menu. Friendly employees, clean rooms.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 18일
Thank you for your wonderful review, Judith! We are thrilled to see that our fantastic accommodations and fantastic staff all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

4/10 - 별로예요

Yujae

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel looks great from the outside, but the room is not renovated. Shower drainage is slow and the toilet seat needs replaced as the cover is peeling off. The half Starbucks coffee is pathetic and it will charge you 0.25x more. It's sad to see a falling 3-star hotel.
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 8일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Yujae. We regret that your experience did not fully meet your expectations and have shared your feedback with our Engineering team. We look forward to welcoming you back to our hotel in the near future.

10/10 - 훌륭해요

Thomasine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was vigilent and friendly. Hotel was clean and pool was warm and beautiful.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 25일
Thank you for your wonderful review, Thomasine! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

8/10 - 좋아요

Termaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 25일
Dear Termaine, Thank you for your positive review. However, we apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

6/10 - 괜찮아요

Matthew

2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 21일
Thank you for your review, Matthew. We apologize that we did not meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

4/10 - 별로예요

Joseph

아이를 동반한 가족 여행
Bathroom tile was moldy and grout was falling out, moldy caulk around sink, broken toilet lid, entrance door was falling off hinge and doors and walls had gunk all over.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 21일
Thank you for taking a moment to share your experiences and for bringing these concerns to our attention, Joseph. We regret that your experience did not fully meet your expectations and have shared your feedback with our Engineering team. We look forward to welcoming you back to our hotel in the near future.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 15일
We are happy you chose the Hilton-Long Island for your recent visit, Lisa. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.

10/10 - 훌륭해요

Regine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff is so courteous and nice. They really made me feel welcome and like we've met before. I will for sure visit again !
2024년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Dear Regine, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

6/10 - 괜찮아요

Alyssa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not terrible but not happy
While the room seemed clean, the bedding was most definitely not changed. And since I arrived later in the evening, house keeping was not around to help the issue. So I had to get extra sheets and blankets to change the bedding myself. Of course I’m capable of changing sheets, but with the money I’m paying, I expect everything to be clean and ready for me. It made me question what else in the room was not cleaned. There were also no towels in the room other than one face towel. So I had to get those as well.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you for your review, Alyssa. We apologize that we did not meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Fabienne

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 8일
Dear Fabienne, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

2/10 - 너무 별로예요

Harper

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 1일
Thank you for your review, Harper. We apologize that we did not meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Whoever the young lady was who checkdd us in was fantastic! Nice. Friendly professional and knowledgeable. Shes a rockstar.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 8일
Dear Joseph, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom faucet was broken but you could still use it.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 31일
Dear Linda, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 12월 31일
Dear Juan, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: JJ 님, 2023년 12월 29일
Thank you for making The Hilton Long Island/ Huntington. Happy Holidays to you and yours and we hope you seen you again soon.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 18일
Thank you for your wonderful review, John! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

6/10 - 괜찮아요

Amy

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 21일
Dear Amy, Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
beautiful hotel, however!
the room was great! however there was a couple downfalls. when i set the thermostat to 67° i left the room came back and the room temp was 88°!!!!! was not aware that the air was shut off for the season so instead of cool air blowing it was 100% heat. and i couldnt even open the window because it was bolted shot. thankfully i was able to call guest services to open the window for outside air. and the toilet was broken and flooded the bathroom since the mechanism wasnt working properly. other than that i had a good experience. but maybe there should be a warning of “no air just heat” so someone else won’t have to come back to a hot room. and the toilet was an absolute joke constantly running and flooding the bathroom. room was beautiful but was disappointed for those 2 issues.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 15일
Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

8/10 - 좋아요

Bernard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 12월 15일
Dear Bernard, Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

4/10 - 별로예요

JUDITH

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Won’t stay here again.
I don’t know how they can charge $ 270.00 dollars for the room I had. It was filthy, bathroom door didn’t shut all the way.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 15일
Dear Judith, Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

2/10 - 너무 별로예요

Edil

2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 15일
Dear Edil, Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

2/10 - 너무 별로예요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The stay was going well until some guy walked into my room saying hello then ran out. I even had the do not disturb sign on the door. I called management but I never got an answer from security. My kids got frightened so we left a day early. After that experience it was a terrible stay and management could careless
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 7일
Dear Robert, Thank you for your review. We apologize that we did not fully meet your expectations during your stay. We hope you give us another opportunity to show you a different experience in the near future.

10/10 - 훌륭해요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, room was clean, quiet environment.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 7일
Dear Marie, Thank you for your wonderful review! We are thrilled to see that our fantastic accommodations, fantastic staff, and fantastic amenities all added to your stay. It was an honor to host you and we look forward to welcoming you back in the very near future. Thank you so much for making us the #1 hotel on Long Island!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 7일
Thank you for taking the time to review the hotel. We look forward to you staying with us again in the near future. All the best!

10/10 - 훌륭해요

MICHELE 님, Babylon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
WORTH STAYING AT !!!
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 7일
Thank you for taking the time to review the hotel. We look forward to you staying with us again in the near future. All the best!

8/10 - 좋아요

Martha

2023년 10월에 2박 숙박함
답변 제공: J 님, 2023년 11월 30일
Thank you for staying with us. We hope to see you again soon.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: J 님, 2023년 11월 30일
Thank you for staying with us. We hope to see you again soon.

10/10 - 훌륭해요

MICHELE 님, ronkonkoma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has an instant feeling of relaxation!!
2023년 11월에 1박 숙박함
답변 제공: J 님, 2023년 11월 30일
We are happy you felt relax while at our property. We hope your next stay is even better.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom looked like it was under repair. There was rusty water in the tub.
2023년 11월에 1박 숙박함
답변 제공: J 님, 2023년 11월 30일
First we want to Thank you for choosing our property for you stay. We hope to see you again soon and that all your concerns or issue will be rectified for your next stay.

6/10 - 괜찮아요

Lauren

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No lamps on desk and coffee area side of room, no bath railings, skimpy towels, no room service or one to answer room svc calls, vending machine took my money only, tv quide control did not work properly, no microwave, no luggage stand.
2023년 11월에 1박 숙박함
답변 제공: J 님, 2023년 11월 30일
First we want to Thank you for choosing our property for you stay. We hope to see you again soon and that all your concerns or issue will be rectified for your next stay.

2/10 - 너무 별로예요

Michele 님, reading

2023년 11월에 2박 숙박함
답변 제공: J 님, 2023년 11월 30일
Thank you for choosing our property for you stay. We hope to see you again soon and that all your concerns or issue will be rectified for your next stay.

8/10 - 좋아요

Ralph

가족 여행
Rooms need updating I have stayed there before and it needs it there is paint peeelimg from ceiling in pool area and some outdated furniture in the rooms. Pool was great and bar and breakfast was nice it is the staff at the bar and resturant which are great,
2023년 11월에 2박 숙박함
답변 제공: Mark 님, 2023년 11월 19일
Dear Ralph, Thank you for taking a moment to share your experiences and for bringing these concerns to our attention. We regret that your experience did not fully meet your expectations and have shared your feedback with our Engineering team. We look forward to welcoming you back to our hotel in the near future.