리셉션

컨트리야드 바이 메리어트 다운타운 멤피스 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 884개 이용 후기 중 446개" "
평점 8 - 좋아요. 884개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 884개 이용 후기 중 85개" "
평점 4 - 별로예요. 884개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 884개 이용 후기 중 31개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the room and balcony. Bed was a little hard but ok.
2024년 3월에 2박 숙박함
답변 제공: LD 님, 2024년 3월 21일
Hi Dennis, I'm glad you enjoyed our balcony room. Those are a nice touch when needing a breath of fresh air. Thank you for choosing our hotel, safe travels!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LD 님, 2024년 3월 21일
Hello Angela We appreciate your stay. We look forward to seeing you again, safe travels!

8/10 - 좋아요

Victoria

가족 여행
좋아요: 숙박 시설 상태 및 시설
Good location, easy to walk everywhere
2024년 3월에 2박 숙박함
답변 제공: LD 님, 2024년 3월 21일
Hello Victoria - I am glad you found our location perfect for your stay. We hope you will visit again, safe travels!

10/10 - 훌륭해요

Mickey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy
2024년 3월에 1박 숙박함
답변 제공: LD 님, 2024년 3월 16일
Hello MIckey, thank you for staying with us! Please visit again, safe travels.

8/10 - 좋아요

Krissy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LD 님, 2024년 2월 19일
Thank you Krissy for choosing our hotel. We are happy you enjoyed your stay, please come again and we wish you safe travels!

10/10 - 훌륭해요

Christy 님, Spring

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, their Hot Tub is clean and just the right temperature! The staff are friendly and the Bistro Breakfast GF Loaded Tots, Delicious 😋
2024년 2월에 1박 숙박함
답변 제공: LD 님, 2024년 2월 15일
Hello Christy! Thanks for the great feedback, I am happy you had a perfect stay. I must admit the loaded tots are one of my favorites as well, so glad you enjoyed them. Please visit again, safe travels!

10/10 - 훌륭해요

Moesha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LD 님, 2024년 1월 15일
Good afternoon Moesha, thank you for staying with us. I am happy you had a perfect stay, we hope to have the opportunity to serve you again soon, safe travels!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 1월에 1박 숙박함
답변 제공: LD 님, 2024년 1월 8일
Hello ThomasThank you for choosing our hotel. I am glad you found our location convenient; I hope you were able to take in some of the sights in downtown Memphis such as historic Beale Street and the National Civil Rights museum etc. We appreciate your feedback and hope to see you again soon..

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: LD 님, 2024년 2월 9일
Thank you Sandra for staying with us. We hope to have the opportunity to serve you again. Safe travels!

8/10 - 좋아요

Jose

2023년 12월에 1박 숙박함
답변 제공: LD 님, 2024년 1월 7일
Hello Jose,Thank you for choosing our hotel, we appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Luigi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. The only negative aspect is no laundry service
2023년 11월에 2박 숙박함
답변 제공: LD 님, 2024년 1월 7일
Greetings LuigiThank you for staying with us. I am sorry we do not offer outside dry cleaning/laundry services, however we do have a complimentary guest laundry on site where guests are able to wash/dry clothing. We hope you choose to visit our location again. Safe travels!

10/10 - 훌륭해요

Luigi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel to visit menphis. Perfect for position,shops,activities. I suggest for small periods because not have laundry service inside
2023년 11월에 2박 숙박함
답변 제공: ld 님, 2023년 11월 30일
Hello Luigi! Thank you for staying at our property, and I am thrilled you had a great stay. Unfortunately we do not offer dry cleaning/laundry services. However, we do have guest laundry available which allows our guests to do their own laundry. We appreciate your feedback, wishing you a Happy Holiday season!

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: LD 님, 2023년 11월 25일
Greeting Joe, we appreciate your feedback. Thank you for sharing your perfect experience at our hotel. We hope to see you again, Happy Holidays!

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: LD 님, 2023년 11월 19일
Greetings Robert! Thank you for staying with us, we appreciate your feedback. I am happy you enjoyed your stay and hope you had an opportunity to visit our downtown attractions. We hope to see you again soon!

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: LD 님, 2023년 11월 16일
Hello Kelsey, I really appreciate you taking time to rate your experience. Until next time, I wish you and yours Happy Holidays and safe travels!

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: ld 님, 2023년 11월 13일
Greeting Valerie!!! Thank you for staying with us, we are so very happy you enjoyed everything about your stay. We appreciate you and wish you safe travels!

8/10 - 좋아요

Christine

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
A sad experience
It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.
Pictures of the Elvis statue on Beale Street that I took on my way out of Memphis.
2023년 10월에 3박 숙박함
답변 제공: ld 님, 2023년 11월 9일
Hello Christine Thank you for staying with us, I'm sorry to hear you didn't see any of the many sights our city has to offer. I sincerely apologize your room wasn't cleaned to your satisfaction, we would have welcomed the opportunity to address your concern in house. However, I've shared your comments with our housekeeping leadership team. We appreciate your feedback, safe travels!

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the food server ,and th food
2023년 11월에 1박 숙박함
답변 제공: ld 님, 2023년 11월 9일
Thank you Helen, we appreciate your feedback and I am glad you enjoyed our BISTRO, safe travels!

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
2023년 11월에 5박 숙박함
답변 제공: ld 님, 2023년 11월 6일
Thank you for choosing our hotel. We hope you visit again, safe travels Eugene!

6/10 - 괜찮아요

Carolyn

2023년 11월에 2박 숙박함
답변 제공: ld 님, 2023년 11월 30일
Hello Carolyn - Thanks for staying with us, we appreciate all guest feedback as we continue to seek ways to improve our guest experience. We hope you will visit again. Happy Holidays!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Great place to stay. Nice accomodations right on the trolley line to Beale or the Pinch.
2023년 11월에 2박 숙박함
답변 제공: LD 님, 2023년 11월 5일
Hello there! I received your excellent review of your stay at our property, I appreciate you taking the time to share; I am glad you found our location convenient , we are in Downtown Memphis, on the trolley line 6 blocks from historic Beale Street. I hope you visit us again soon, safe travels!

10/10 - 훌륭해요

Ronald

가족 여행
2023년 10월에 1박 숙박함
답변 제공: ld 님, 2023년 11월 3일
Greetings RonaldThank you for choosing our hotel; we are happy you enjoyed your stay. We look forward to your next visit, safe travels!

4/10 - 별로예요

Alicia

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: LD 님, 2023년 10월 30일
Hello Alicia- Thank you for your review, I'm sorry to see your stay wasn't what you expected. Our management staff welcomes the opportunity to address any concerns you may have as we continue efforts to improve our guest experience. Thank you for choosing our hotel, safe travels!

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints, whatsoever! Room was clean, spacious, and staff was extremely courteous.
2023년 10월에 1박 숙박함
답변 제공: LD 님, 2023년 10월 29일
Hello ChristopherThank you for taking the time to share your experience. We welcome our guest comments and I am happy your stay was excellent. Please visit again soon!

10/10 - 훌륭해요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Absolutely awesome hotel customer service was impeccable. Will definitely stay again. Highly recommended. About a 15 minute walk to FedEx form.
2023년 10월에 2박 숙박함
답변 제공: ld 님, 2023년 10월 29일
Wow! Thank you Dale, we appreciate the positive feedback ! look forward to sharing it with our team. I am thrilled you enjoyed your experience. We look forward to the next visit. Safe travels!

10/10 - 훌륭해요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.
2023년 10월에 1박 숙박함
답변 제공: LD 님, 2023년 10월 19일
Hello ErikaWe certainly appreciate you staying at our hotel and sharing your excellent experience. We look forward to you next visit, safe travels!

10/10 - 훌륭해요

Dawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: ld 님, 2023년 10월 15일
Hello DawnThanks for choosing our hotel, I'm glad you had an excellent stay. We wish you safe travels!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great staff,felt very welcome. Comfortable and in a quiet area
2023년 10월에 2박 숙박함
답변 제공: LD 님, 2023년 10월 12일
Good morning JohnI am happy you enjoyed your stay and I look forward to sharing your comments with our staff, thank you for choosing our hotel. Please visit again, safe travels!

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, helpful and genuinely nice. Customer service was excellent.
2023년 10월에 1박 숙박함
답변 제공: LD 님, 2023년 10월 9일
Amanda, we greatly appreciate your review. Thank you for taking time to rate your excellent stay! I am looking forward to sharing your comments with our staff. We hope you will visit again, safe travels!

6/10 - 괜찮아요

Elizabeth

단체 여행
Elevator broken actually got stuck inside for 10 minutes. Room service awful. Did a half service job cleaning. Disnt leave clean towels or cups or wipe down anything. Staff was nice area very unsecured door unlocked non guests coming in and using facility. Actual lady of the night in elevator looking for her client.
2023년 9월에 3박 숙박함
답변 제공: LD 님, 2023년 10월 1일
Hi Elizabeth, we appreciate your feedback. I am sorry your stay wasn't perfect, we will take this opportunity to revisit existing guidelines and continue to work on our guest experience. Safe travels!

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marriott Fan
Staff were exceptionally friendly. Only complaint I had was with one of the elevators which lurched and displayed an "Out Of Service" message between floors 5 & 6 the door eventually opening on 5 (I was going to 6). I spent the rest of my stay using the stairs. I am a long time fan of Marriott properties.
2023년 9월에 2박 숙박함
답변 제공: LD 님, 2023년 10월 1일
Hello Raymond, thank you for sharing your experience. I really appreciate your patience and understanding. Thank you for your loyalty to the Marriott brand, safe travels and please visit again!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view and walking distance from the convention center
2023년 9월에 3박 숙박함
답변 제공: LD 님, 2023년 9월 23일
Good afternoon Michael, our hotel is walking distance to the Convention Center, approximately 4 blocks. I am glad you found our location worked well for you. Thank you for staying with us.

8/10 - 좋아요

Ronnie

2023년 9월에 2박 숙박함
답변 제공: LD 님, 2023년 9월 24일
Good morning RonnieThank you for choosing our hotel for your stay. I am happy your experience was a good one. Please visit again soon, safe travels!

10/10 - 훌륭해요

J Major

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay....
Always a great stay and great staff!
2023년 9월에 1박 숙박함
답변 제공: LD 님, 2023년 9월 21일
Thank you J Major for staying with us . I am glad you enjoyed your stay, please visit again soon!

8/10 - 좋아요

Shawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was perfectly located near Beale Street and the walk to and from was safe, well lit, and had a lot of great shops. we even walked the riverwalk on the way to Beale street. It was beautiful. The room was spacious and clean. The staff was friendly and very helpful. The breakfast was delicious. The valet parking was convenient and my car we not damaged. The only thing keeping this from being a 5 star review would be that the tiles around the hot tub (on the 2nd floor) were very unstable and wabled when you walked on them making you feel very unsure of walking on them to get into and out of the hot tub. (which was amazing otherwise) Also, the entrance to the parking was blocked when we arrived and no signs telling us how to navigate the 1 way streets and get to an alternative entrance were posted anywhere. I understand building maintenance is needed and would not have affected my review otherwise. All in all I would highly recommend this property!
2023년 9월에 1박 숙박함
답변 제공: LD 님, 2023년 9월 21일
Hello Shawn, thank you for staying with us. We appreciate your feedback. I will share your comments with our maintenance team regarding the patio tiles. I am glad to learn you enjoyed your experience and our staff. We hope to see you again very soon, safe travels!

10/10 - 훌륭해요

Troy 님, Raiford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was clean, quiet, and safe. The staff was very nice and responsive. The breakfast was excellent. Would definitely stay again and recommend this hotel.
2023년 9월에 3박 숙박함
답변 제공: LD 님, 2023년 9월 18일
Hello Troy We appreciate the excellent feedback and look forward to you next stay, safe travels!

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: LD 님, 2023년 9월 21일
Thank you Lillian for choosing our hotel, I am happy your stay was perfect; we appreciate the great scoring. I hope to see you again soon, safe travels!

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend!
Very nice and professional staff. The service was impeccable. The rooms were clean, the front desk were extremely nice and efficient. The restaurant breakfast was awesome and the Starbucks coffee was right in time. Thank you for a wonderful stay. We will be back!
2023년 9월에 2박 숙박함
답변 제공: LD 님, 2023년 9월 14일
Great to hear from you Vanessa! Thank you for your feedback, our staff was excited to learn your stay was perfect, we look forward to your next visit, safe travels!

10/10 - 훌륭해요

Marlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2023년 9월에 1박 숙박함
답변 제공: LD 님, 2023년 9월 9일
Thanks Marlene! We appreciate the feedback, please visit again soon.

8/10 - 좋아요

Deana

2023년 8월에 2박 숙박함
답변 제공: LD 님, 2023년 9월 1일
Hello Deana, We enjoyed having you stay with us. We look forward to your next visit. Thank you!

10/10 - 훌륭해요

Mariela

2023년 8월에 1박 숙박함
답변 제공: LD 님, 2023년 9월 18일
Greetings Mariela! Thank you for staying with us, we are happy you enjoyed everything. Please visit again!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was really nice, desk staff was very friendly and helpful. Hotel looked clean and well-maintained. Parking around the area was not very convenient and area in general did not feel especially safe, but that isn’t the hotel’s fault. Would still recommend this hotel overall!
2023년 8월에 2박 숙박함
답변 제공: LD 님, 2023년 8월 28일
Thank you Stephanie for staying with us. Our staff members work hard to maintain our property and provide great service; I appreciate your acknowledgement. I am happy you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Deana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: LD 님, 2023년 8월 31일
Hello DeanaWe appreciate your feedback and hope to see you again soon. Safe travels!

10/10 - 훌륭해요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: LD 님, 2023년 8월 11일
Greeting Darryl on ExpediaI appreciate you choosing our hotel and I'm happy your stay was perfect. We hope to see you again soon. Safe travels!

8/10 - 좋아요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The staff were excellent and courteous and kind. The place us clean and centrally located...if I had to fault it I would say I'd enjoy a free breakfast option instead of paying an excessive amount, but other than that we really enjoye our staym looking forward to returning.
2023년 7월에 1박 숙박함
답변 제공: LD 님, 2023년 7월 12일
Good morning MichaelI appreciate your comments and I'm glad you enjoyed your stay. We look forward to your next visit, safe travels!

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: LD 님, 2023년 7월 11일
Good afternoon MelissaThank you for choosing our hotel and we are thrilled you had a great stay. We hope you will visit again, safe travels!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The temperature control in the room wasn't super-responsive. The staff was very polite, helpful and responsive. This hotel is in a great location.
2023년 7월에 2박 숙박함
답변 제공: LD 님, 2023년 7월 9일
Dear Mark on Hotels.comThank you for staying with us. I appreciate you for taking the time to rate our staff and your stay at our hotel. We hope to see you again, safe travels!

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love everything
2023년 7월에 1박 숙박함
답변 제공: LD 님, 2023년 7월 9일
Greetings Amber on Expedia! I am so happy to hear you loved everything during your stay. Our staff works hard to deliver exceptional service to our guests, and I appreciate you acknowledging their efforts. Thank you for choosing our hotel and I wish you safe travels!

10/10 - 훌륭해요

Tammy

2023년 7월에 1박 숙박함
답변 제공: LD 님, 2023년 7월 10일
Hello TammyI received your perfect scoring of our hotel; I am excited your stay was perfect! Thank you for choosing the Marriott brand and particularly our hotel. We look forward to your next visit. Safe travels!

10/10 - 훌륭해요

johnny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: LD 님, 2023년 7월 9일
Dear Johnny on Hotels.comI reviewed your perfect score of our hotel and shared this with our staff. I appreciate you staying with us and taking the time to rate your stay. I hope you remember us should your travels bring you back to the downtown Memphis area. Safe travels!