테라스/파티오
예약 가능 여부 확인

햄프턴 인 멤피스-사우스윈드 여행 후기

2.5 out of 5
햄프턴 인 멤피스-사우스윈드
3579 Hacks Cross Rd, Memphis, TN

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 648개 이용 후기 중 232개" "
평점 8 - 좋아요. 648개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 648개 이용 후기 중 92개" "
평점 4 - 별로예요. 648개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 648개 이용 후기 중 70개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was as expected. Average in that my standards were met but nothing stands out.
2024년 4월에 1박 숙박함
답변 제공: Cisco Beard 님, 2024년 4월 17일
Sorry that you didn't experience above average. Thanks for the feedback and we will use this feedback as a guide as we prepare for our renovation.

2/10 - 너무 별로예요

Panyia

2024년 4월에 1박 숙박함
답변 제공: Cisco Beard 님, 2024년 4월 17일
Thanks for the rating

8/10 - 좋아요

Juanita

2024년 2월에 3박 숙박함
답변 제공: Cisco Beard 님, 2024년 3월 25일
Thank you for your rating

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cisco Beard and his team made us very comfortable. We had a wonderful stay!
2024년 2월에 1박 숙박함
답변 제공: Cisco Beard 님, 2024년 2월 28일
Thank you for your feedback and It was a pleasure having you here at the Hampton Inn Memphis Southwind

8/10 - 좋아요

Donald 님, Waxahachie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Cisco Beard 님, 2024년 2월 26일
Thank you for your rating.

6/10 - 괜찮아요

Katherine 님, Manhattan

This property needs to be upgraded
2024년 2월에 2박 숙박함
답변 제공: Cisco Beard 님, 2024년 2월 11일
Thank you for your feedback. We are in the process of starting of renovation period very soon.

8/10 - 좋아요

Terri

2024년 1월에 2박 숙박함
답변 제공: Cisco Beard 님, 2024년 1월 24일
Thank you for your rating

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Location in Memphis !
The room was comfortable and clean; it could have used additional lighting in the main room; only one light near the head of the bed. The location was PERFECT for our trip !
2024년 1월에 3박 숙박함
답변 제공: Cisco Beard 님, 2024년 1월 24일
Thank you for your feedback and we are glad to make you feel at home away from home.

10/10 - 훌륭해요

Jaehyeok

2024년 1월에 3박 숙박함
답변 제공: Cisco Beard 님, 2024년 2월 5일
Thank you for the rating

8/10 - 좋아요

Nicole

2023년 12월에 2박 숙박함
답변 제공: Cisco Beard 님, 2024년 1월 6일
Thank you for the rating

10/10 - 훌륭해요

Maury

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 26일
Thank you for your rating andwe hope you had a wonderful Holiday Season at the Hampton Inn Memphis Southwind

10/10 - 훌륭해요

greisaliz 님, nashville

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 26일
Thank you for staying at the Hampton Inn Memphis Southwind. We hope you enjoyed your stay.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service was rude, hotel old and unkept.
2023년 11월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 - 너무 별로예요

Teodora

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ise una reservación y cuando llegue al hotel resulta que no avía cuartó disponible
2023년 12월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

THILAKKUMAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 - 좋아요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Ok stay for the price
The hotel was nice enough and the room pretty standard, but the bed was pretty uncomfortable...firm and could feel the springs. The shower was very narrow with the shampoo, conditioner, and shower gel mounted on the side wall taking up more space in an already narrow tub. The shower curtain rod was mounted too high so the curtain didn't come down in the tub far enough, and water got all over the floor. The bathroom sink was coming out of the wall and was strangely mounted so you had to turn the handles an odd way to make them work. The sink shower pressure was also very low.
2023년 11월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Joseph

2023년 11월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 - 너무 별로예요

Jamaica

2023년 11월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스
The staff checking in wasn’t very helpful, but the overnight staff —when we checked out was very nice. The tv channels wouldn’t come in for the most part and the valve in the bathroom seemed loose.
2023년 11월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Nancy

2023년 11월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Rosezitta

연인과의 여행
Good stay
2023년 11월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 11월 5일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 - 괜찮아요

manuela

가족 여행
별로예요: 편의 시설/서비스
The room had a weird smell, it kind of fade it once the AC was on. There was only a couple channels available on the tv, no access to Netflix. No microwave in the rooms.
2023년 10월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 23일
Thank you for your feedback. We will take this Feeback to help improve our room renovation. Again thank you for staying with us.

2/10 - 너무 별로예요

Joshua

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No soap, or shampoo in the rooms, when the front desk personnel were asked if they had any, they frowned as though it was burden to assist. Only a handful of channels picked up on the TV and numerous pieces of broken furniture in the room which we left staff know after checking in so as not to be charged for the damages later. The smell of marijuana throughout the hotel was ridiculous. Breakfast was the only bright spot of this stay.
2023년 10월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 23일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 - 별로예요

Craig

2023년 10월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 12월 18일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 - 좋아요

Greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to area in town for work.
답변 제공: Cisco Beard 님, 2023년 10월 23일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service was good..
2023년 10월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 17일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 - 좋아요

Gwendolen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, breakfast and location was great...i have no complaints.
2023년 10월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 17일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 - 별로예요

Rhonda

2023년 10월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 10일
I would love to have heard about your stay.. Please enlighten me.

10/10 - 훌륭해요

LONNIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing and accommodating
2023년 9월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 - 괜찮아요

Shaun

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Ehh...
Tile floors in my room were sticky. Fire alarm went off multiple times during one of the three nights I was there. Went off between 10 and 11:30pm waking me and other people staying there. We were told someone was smoking in the building, but next morning looks like the elevator was being worked on and the first floor hallway smelled like something had caught fire. The shower curtain was too short, causing a lot of water on the bathroom floor. On a good note the bed was comfortable.
2023년 9월에 3박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태
Check in was wonderful.the room was clean. There was problems in the room. Phone didn’t work, lamp didn’t work. We told the service desk. She said she would get maintenance up there. No one came up. Couldn’t get channels on t.v. But it was clean.
2023년 9월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. The phone issue has been fixed. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Doyle

2023년 9월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Cisco Beard 님, 2023년 11월 5일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was run down and dirty. It needs to be completely remodeled, including painting and carpeting. The area was not safe either. I can't believe I paid so much to stay in a Hampton Inn and this was the result.
2023년 9월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Jeff

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to TPC Southwind. Lots of food within a mile or so. Grocery store a block away. Plenty of other shopping as well nearby such as Walmart, Marshall's..... Easy access getting in and out
2023년 8월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Lavonda

가족 여행
좋아요: 편의 시설/서비스
Nice clean and safe. The staff was very friendly
2023년 8월에 1박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location for the golf tournament. Great breakfast! CISCO and his shuttle were phenomenal for the golf tournament and Cisco was great! If not for VANESSA at the front desk on Sunday, 8/13, we wouldn't have even made it to the tournament because she helped us access our online tickets. She was amazing! All the staff members we met were friendly and helpful.
2023년 8월에 3박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 - 괜찮아요

Mynette

2023년 8월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 10일
Thank you for your rating. Please provide me with more feedback.

8/10 - 좋아요

Shelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to TPC Southwind. They offered shuttle service to and from the course.
2023년 8월에 2박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 6일
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 - 괜찮아요

John 님, Hot Springs Village

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
NOTHING
2023년 8월에 3박 숙박함
답변 제공: Cisco Beard 님, 2023년 10월 10일
Thanks for the feedback but please give the hotel a call to discuss why the rating was low.

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Harold

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

STEPHANIE

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I reserved two rooms. The floors were dirty in both. We did have to change one room because the a/c wasn't working properly and the sofa bed was dirty. A hat and change fell out of it when we opened it which let us know it had not been cleaned. The staff was very friendly and the breakfast was decent.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Didn’t seem that breakfast items were replaced after the big rush at 07:00. Plenty of waffle mix and eggs and meat! Danishes and bagels not replaced but over all was a good breakfast
2023년 6월에 1박 숙박함

8/10 - 좋아요

Peggy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was nice and clean. The only problem I had was the lock on door was not very sturdy. The staff was nice.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Nakira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함