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스테이브리지 스위트 멤피스 이스트 코도바, IHG 호텔 여행 후기

3 out of 5
스테이브리지 스위트 멤피스 이스트 코도바, IHG 호텔
8166 Varnavas Dr, Cordova, TN

이용 후기

5.0
평점 10 - 훌륭해요. 248개 이용 후기 중 31개" "
평점 8 - 좋아요. 248개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 248개 이용 후기 중 37개" "
평점 4 - 별로예요. 248개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 248개 이용 후기 중 92개" "

5.2/10

청결 상태

5.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

4/10 - 별로예요

Daniel 님, Little Rock

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Renovation in progress and nothing informed us of that when making reservation.

2/10 - 너무 별로예요

Lillian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE
The photos online are not reflective of the property. This hotel is 4 years old and it has never been updated. There was old furniture sracked in the lobby that you had to walk around just to get to the desk. The attendant was extremely rude. We had to spray the room with lysol and air freshener because of the smell.
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

4/10 - 별로예요

April

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pass
First room had mold all over the ceiling. Second room still smelled, but not as bad. Dead roach in the bath tub. Woke up at 5 am to screaming, door alarm, and a parking lot fight right outside our window.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Ariana M

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is great, but it just needs a little work.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Husnah

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy
2022년 5월에 1박 숙박함

4/10 - 별로예요

Rhonda

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When turning on water for shower, it was brown! Mold in the bathroom, it was as clean as you can get it being an old hotel! Staff didn’t really care if you were comfortable or not. The TV remote was missing and they had no way of getting another one, baggage cart wouldn’t roll properly and last but most frustrating part was that they had no way of printing a receipt for me.
2022년 9월에 1박 숙박함

8/10 - 좋아요

Arnather 님, Bowling Green

좋아요: 직원 및 서비스
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Alicia 님, Denver

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Natasha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
0 stars do not recommend
It was so bad we didnt stay. The room was hot, smelled funny, with a sketchy group of gentlemen drinking from a paper bag at the side entrance. There was no breakfast and the pool was closed according to the sign at the front desk.
2022년 8월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry for this thing we will work on it

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stay Somewhere Else
It was a crappy old Quality Inn. There wasn't even a sign for the hotel. They prominently display pictures of a very nice pool in the website, but when you get there there's a sign saying "Pool closed, no breakfast" When I asked for a late checkout, they wanted me to come down and give them $20 before checkout to get an extra hour. I said no thanks, and someone knocked on the door at exactly 11am to make sure we didn't stay an extra minute or two to pack up.
2022년 7월에 2박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry for this thing

2/10 - 너무 별로예요

Shericka

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A COMPLETE RIPOFF
This hotel is a COMPLETE ripoff! On their website it says they have hot breakfast AND a pool. When I got there they did not have either. The room was extremely hot and smelled bad. This hotel is more like a motel. If you’re looking for something cheap looking then this is the place. If you’re looking for a decent hotel at the least. Then this is NOT the place.
2022년 7월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry for this thing

6/10 - 괜찮아요

Linda

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no pool or hot tub open nor breakfast as advertised on their outside sign. The tub has rust and hair still in the shower.
2022년 7월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry we are working on it

2/10 - 너무 별로예요

Russell

2022년 7월에 4박 숙박함

4/10 - 별로예요

Lisa

2022년 6월에 2박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry

6/10 - 괜찮아요

Amy

SMELLS HORRIBLE, CLOSE THIS LOCATION
No signage, no one in the lobby upon entering. Sign on front desk reads pool closed , no breakfast. Had to wait 10 min for an employee to show up. Desk guy said no smoking property but the hotel reaked of cigarette and marijuana smoke. Wanted a cash deposit of $50 but no receipt was given. Hotel was hottt. Took 2-3 hours just to cool rooms off. 1st room checkin smell horrible, very hot, room & hallways smelled of smoke. Bed was full of hair and sheets had stains and cigarette burn marks. Went to front desk to change rooms, 3rd floor room given - hallways dirty, smelled of fresh smoke. new room was completely hot and took 3 hours with window open and air on lowest setting to cool off to bearable temperature. shower drain was clogged as tub filled up from a 10 min shower. Check out was a breeze when desk guy showed up- handed me back the deposit with same cash given. Will not stay here again.
2022년 7월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry we will work on it

2/10 - 너무 별로예요

Teresa

2022년 7월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry

2/10 - 너무 별로예요

Lenwood

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable in Cordova
Air Conditioning did not work properly. Remote to television did not work. Pool was closed, No Breakfast.
2022년 7월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry for it

4/10 - 별로예요

Melissa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The parking lot and lobby were dark. The room had cigarette ashes and a mildew smell in the bathroom
2022년 3월에 1박 숙박함
답변 제공: juli 님, 2022년 8월 29일
sorry

2/10 - 너무 별로예요

Augustine

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location good.. No breakfast, pool closed, says no pets, but I did see a dog in the hallway. ants in the room, coffee pot with molded coffee. underwear folded in the couch. spilled water on floor, wiped with towel and towel turned black.
2022년 6월에 5박 숙박함

2/10 - 너무 별로예요

Jessieka

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Tremaine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Wendy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Brittany

2022년 6월에 1박 숙박함

4/10 - 별로예요

Debbie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

KEVIN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property surrounding did not appear to be safe. A lot of people appeared to loitering.
2022년 6월에 3박 숙박함

6/10 - 괜찮아요

Julia

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
The amenities were not open- pool. There was no breakfast. The location was fine for my trip. The front desk lady was a little rude when I checked in.
2022년 5월에 4박 숙박함

4/10 - 별로예요

Lydgia

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast and the pool was closed.
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Brigitte

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totally Nasty
This hotel should be put out of business the rooms are very disgusting. I found old urine in the toilet, uneven floors through out the room, smoke detector pulled out of ceiling, no plate in microwave, smoked room, broken toilet seats in both rooms, food on walls. I was to scared to sleep in the bed. The owner got very nasty with me he told me to leave call the police if it wanted to just get out until I told him I will exspose the pictures if we didn't get our money back so my advise don't use this hotel they are not clean at all. Enter at your own risk.
This is in my brothers room look at the wall there's also food on it and broken toilet seat the tub rusted as well
My room no smoke alarm and room stinked of smoke for a non smoking hotel they said.
My room throwed together dresser. I really don't know what that is.
My room urine in toilet looked like it was there two months and broken seat nasty floors.
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Tatiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was cool and nice
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
When you arrived to hotel normally the AC is already on. The AC wasn’t on we didn’t realize it at first because we walked in dropped bags off and left straight out and hit the city Memphis in May month. Came back at late and turned AC on and my bf went to sleep and he was woke up choking and shortly after I had asthma attack and he threw up in toilet then it wouldn’t flush, then went to get water out the fridge and it was hot and all my food spoiled. Fridge didn’t work
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed this property very much!!! The only thing that would have made it better was if the hot tub was open and if they had free breakfast. The room was very nice and I love the layout with the living space separate from the sleeping area.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was really upset when check in due to no breakfast and pool closed. Sign stated heated pool and free breakfast and not true. Leaks in room, no covers on sockets and refrigerator leaning, fingernail on carpet. Strong smell as you walk down hallway.
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kathryn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t use hotels.com
I honestly wouldn’t know how the actual facilities were cause I couldn’t stay. Hotels.com allowed me to book this hotel even though the hotel had been booked up through Memorial Day weekend since the previous week. The receptionist was not very nice either
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won’t stay again
Room was not very clean. Smelled of mold and mildew. They require a $50 deposit that has to be cash. When I went to get my deposit back the next morning they never even checked my room before giving it back to me.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Ashley

2022년 5월에 3박 숙박함

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nasty sheets to match nasty attitudes
The pull out couch had hair blood stains and pony tail holders in it. When I went downstairs to have something done about it, they didn’t even change the sheets. Claiming they didn’t have any but when I asked if they had empty rooms to switch Us to, I was denied that request as well. Checkout was at 11 and I had a wedding to attend at 1. Before I could get my full sentence out to ask for a late check out because we were from out of town, the lady at the front desk was already shaking her head no. Mind you, the hotel was not full and I’m sure my request could have been granted. They were rude at check in…I should have known to expect a horrible stay
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Janay

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Hailey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredibly unclean, woman at front desk was so rude, this place stinks the second you leave the lobby, air conditioner does not get the room even close to cool.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The availability to the different food places and Store's.
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Jason

단체 여행
별로예요: 청결 상태, 직원 및 서비스
You falsely represented this hotel. Pool and hot tub closed. No breakfast
2022년 5월에 1박 숙박함

8/10 - 좋아요

Juanita

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tyler

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not stay didn’t have what it was advertising
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Dale

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BAD
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Beatrice

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a dump!!
This is the worse hotel I’ve stayed in ever. We received no Wi-Fi code the place was full of dust, the toilet would hardly flush, the carpet was dusty and not clean. The blinds were dusty and not clean. It was the worst time ever for me and my team.
2022년 5월에 2박 숙박함

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was close to the area that I visited
2022년 4월에 2박 숙박함

4/10 - 별로예요

Terrance

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place does not provide or understand what customer service is. When I checked in the person was unfriendly, uninviting and didn't ask any questions to make my stay any easier. The person that checked me in didn't explain how to get to my room, didn't volunteer the fact that there were renovations that affected the lack of breakfast and that pool was closed. The topics only came up as I asked more and more questions when she disclosed I have to give them at "Cash" deposit of $50 which wasn't explained on why it had to be cash. Upon arrival to the room, I felt like I had to spell out phrases for my key card to work. Turned it over, waved it back and forth up and down, and turned it back over. I thought ok maybe it's me but it literally required this for the entire weekend and even after receiving a replacement card. The room was dated and displayed wall damages chipped paint, dirty carpet, and motel quality appliances. To make matters worse, I wanted to shower so I ran my water to what I would have thought would be lukewarm but I was so wrong. First and foremost the water pooled up to over ankle level and when I stepped in to test the water it was scalding hot so I had to let the water drain and then take an above cool bath so the water I had to stand in wouldn't burn my feet. I let staff know about the standing water and nothing was done. When I check out: No well wishes or thanks provided.
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Okay not the best, overpriced. No open pool or breakfast, tv was bad
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

Vernoncia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pictures don’t match the rooms that they have
2022년 4월에 2박 숙박함