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유매스 로웰 인 & 컨퍼런스 센터 여행 후기

2.5 out of 5
유매스 로웰 인 & 컨퍼런스 센터
50 Warren Street, Lowell, MA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 494개 이용 후기 중 157개" "
평점 8 - 좋아요. 494개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 494개 이용 후기 중 84개" "
평점 4 - 별로예요. 494개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 494개 이용 후기 중 26개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

DAESIK

좋아요: 객실의 편안함
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

DAESIK

아침식사 무료?
컨티넨탈 식으로 제공되는 아침식사가 식사라고 하기엔 너무 부실했음
2018년 1월에 3박 숙박함
답변 제공: Carol 님, 2018년 2월 15일
Thank you for your feedback. The continental breakfast is a service we provide complimentary as part of your overnight stay. We are happy to offer bagels, coffee, juice, yogurt and muffins free of charge to our guests.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean. Beds were comfortable. Front desk staff were very nice. Bar staff seemed annoyed that we asked for a drink. He was dismissive when I asked him a few questions about the area. So we left after our one drink. Continental breakfast had no coffee brewed or muffins ready. Waited about 20 minutes before someone came out with coffee. Only stayed one night. Price was right and it was very quiet which we liked. You get what you pay for here.
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay in room 213. It is next to a hallway door that you hear shutting over and over.
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay. The rooms were outdated. The heat could not be adjusted in my room so it was hard to sleep.
2019년 11월에 1박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
There is nothing paricularly good or bad about this place. it's a good value for Lowell. The rooms were a bit old, things seemed a bit dated in places. The location is great, right near downtown/ the canals.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. I will recommend for the future Thank you
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 10월 23일
Hi there, I understand that you were unhappy with your stay.. Please let us know what went wrong.

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
convenience, cleanliness & comfort
Loved staying here! The location was perfect to anything in downtown. We were able to walk to all of our destinations. The front desk staff was so friendly, organized and helpful. I would definitely recommend this hotel if you are staying in lowell
2019년 9월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 10월 18일
Thanks Melissa for the great review! We hope you stay with us again soon!

8/10 - 좋아요

실제 이용하신 고객

I liked the fact that the hotrl was central anf the food at the bar was tasty. The room was clean, but the breakfast was a little disappointing. It was very basic.
2019년 9월에 2박 숙박함
답변 제공: Carol Scalesse 님, 2019년 10월 18일
Thank you for your review. We offer a continental breakfast free with your room. This is something that we are happy to do. Any suggestion that you have to enhance your experience is appreciated!

8/10 - 좋아요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: ICC Management 님, 2019년 10월 23일
Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There are mice and the management know about the problem Also Aunts are everywhere in the room
2019년 8월에 4박 숙박함
답변 제공: Carol Scalesse - Director of Sales and Marketing 님, 2019년 8월 23일
Thank you for your feedback. Being located on the river, sometimes we end up with an unexpected visitor. We have a plan in place to eradicate the pests and continue to strive to make this a reality. Sadly, sometimes they get in despite these efforts. So sorry you were unhappy with your stay. Should your plans bring you to the Lowell area in the future, please reach out to me.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d stay there again!
2019년 8월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Thanks Janice! So glad you enjoyed your stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2019년 7월에 2박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Thank you. Let us know what we need to do to bring your next stay to a 10!

8/10 - 좋아요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Tired but reasonable
This was a tired hotel!
2019년 7월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Our hotel rooms are student residences during the school year, then become available during the summer months to house our external customers. Extensive efforts are made to clean, update and repair these rooms so that our customers are able to have a comfortable stay at a reasonable price. We also offer Inn-style rooms year round. They are open to the public and are not used as student residences at any time. They are at a higher price point, but you will enjoy mini refrigerators, coffee makers, and some even with patios. Next time you are in town, give these a try!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds and pillows. Very nice lobby area. Housekeeping knocked on door to clean room even though do not disturb was on the doorknob. Sink faucet was broken. Manager was very nice and seemed concerned. I would be happy to stay here again. I wish they had rooms available for the public for the Lowell International Folk Festival.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice, clean and good staff . The location was awesome close to a lot of things
2019년 7월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Thank you for the great review! We are fortunate to be located on the Lowell National Park Grounds within walking distance to everything. Hope you stay with us again and futher enjoy all that Lowell has to offer.

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Mylene

Not my fav
It was so-so. We asked to change room because there was a few bugs splattered on the walls but not yet cleaned up. Plus a few live spiders were on the walls. They did accomodate us with another room. That room was bug free but the toilet seat so yellowed of urine we did not wanna seat on it nor take a bath. Plus....we missed the breakfast since they did not mention to is that they stop serving it at 9h30am. Carpet do not seem to be steamed clean very often and the beds are so-so comfortable. The rental rate was very good so I guess I should not expect too much for that price.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Dawn

좋아요: 직원 및 서비스, 객실의 편안함
2019년 7월에 1박 숙박함

8/10 - 좋아요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel I’ve every stayed at. Our room was dirty and had a mouse in it. When I called the front desk I didn’t get an apology I got asked if I wanted maintenance to come or if I wanted a different room. No shock no worry at all. They gave me a new room that had mouse droppings under the bed. Thank goodness for Expedia who refunded my money and I found a better hotel elsewhere.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
We stayed in the section that is student housing during the school year. Then they switch out the furniture and turn it into a hotel room. Beds were comfortable and clean. Clean towels were supplied every day. Shampoo, conditioner, lotion and soap were provided. No hairdryer. Breakfast was only a cold one however it included orange juice, fresh fruit, yogurt, bagels, netragrain bars and small pastries. There is coffee, tea and cold lemon water 24 hours a day
2019년 7월에 3박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함

8/10 - 좋아요

Pernille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 into 2
We enjoyed our stay so much that we stayed an extra day. The only improvement would be to increase the wi fi strength.
2019년 7월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Thanks for the tip! We have reached out to the University to check the strength of the wifi which is usually strong. Hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean but the sensor light in the room went on twice and lit up the room in the middle of the night which was a little off putting
2019년 7월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Sorry that happened. Did you happen to mention this to the front desk so we could repair it? I hope you have the opportunity of staying with us again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was clear tap over a plug and the room needed to be updated. The more frustrating part was that I had requested a walk in shower handicap accessible room for my grandmother. When I got there they had had her in a standard room . The girl at the desk was rude and was unwilling to switch the room for servers minutes before I told her we would file a complaint. She then put her in a handicap accessible room but it didn’t have the walk-in shower so we had to switch to A third room. This was s problem because she can’t lift her feet which I told her at the desk. This was really hard for her as it meant lots of steps and multiple returns to the front desk. When she got to the room finally it was very nice and had a good view. The manager at the bar was amazing, helping my kids find food they could eat and made a dessert for them even though it was served that day.
2019년 7월에 2박 숙박함

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our one night stay. We ate in bar. Food was good. Room was fine for a one night stay. Really need to think about putting a hair dryer. Mini refrigerator and small microwave in every room, regardless of length of stay. If cant accommodate those items in each room, then don't advertise as such. Say right out you don't have them. Would stay again.
2019년 7월에 1박 숙박함
답변 제공: Carol Scalesse 님, 2019년 8월 23일
Hi Pamela, We offer hair dryers, mini refrigerators and microwaves in our inn-style rooms which are available year round.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Umass Lowell Inn
I was happy with the comfort and cleanliness of our room. It was just an overnight stay. The continental breakfast was good, and was not missing any expected items. Also I did notice that items were replenished as needed.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Stayed here 3years ago + it was much better. This time the bathrooms had black mold under the sink rim + in the shower. No answer at front desk. Adjoining room people were very loud fighting + slamming doors till 2am. Did not feel safe! Had to change room for night 2. Ice machine very loud + leaking water;slippery floor! No water for coffee pot in room? Breakfast was granola bars, rotten fruit, very strong undrinkable coffee. Smoking 10 feet from entrance Nasty! Very disapointed! Would never have stayed here if I knew it was so bad! Waste of my money!
2019년 7월에 2박 숙박함

8/10 - 좋아요

jan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Prisvärt
Hotellet används normalt för universitetet men under sommaren öppnas det också för fler vanliga gäster. Fungerar bra och är mycket prisvärt allra helst under sommarmånaderna. Har du stora krav på service ska du välja något annat, vill du ha en bra säng i en säker miljö för ett bra pris - då är detta ett bra val.
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for the price.
It was a great stay.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a beautiful hotel. Amenities & food were very good. Loved the local. The hotel was much more luxurious than reviews suggested.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in, we had to hunt for the desk clerk. He was very courteous, once found, and did a good job as the bartender. The room was in poor condition, with sticking closet doors, missing hair dryer, mildew on the shower curtain and dents in the wall. Continental breakfast was disappointing, without many choices. A few hard cooked eggs would be easy and not very costly.
2019년 7월에 1박 숙박함

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
just kinda gross
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 6월에 1박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs were very attentitive. They really went out of their way to make our stay comfortable.
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

Sandra

Esta bien para una noche.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
EH
Not a bad Place for cheap, bed was not very comfortable and the room definitely needs an update. also the alarm clock in my room went off at 12:00am and woke me up...kind of annoying. But the staff was friendly
2019년 7월에 1박 숙박함