All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 596 out of 1004 reviews" "
10 - Excellent
596
Rating 8 - Good. 240 out of 1004 reviews" "
8 - Good
240
Rating 6 - Okay. 84 out of 1004 reviews" "
6 - Okay
84
Rating 4 - Poor. 38 out of 1004 reviews" "
4 - Poor
38
Rating 2 - Terrible. 46 out of 1004 reviews" "
2 - Terrible
46
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
MARIA ILCA
Mar 15, 2024
MARIA ILCA
Stayed 2 nights in Jan 2024
Response from Front Desk on Mar 17, 2024
Dear Maria,We regret to see your stay was not wonderfull at our hotel.Unfortunately we did not receive any complaints from you during your stay. this is a missed opportunity for us as well as for you, we never had to chance to make your stay amazing
This is not a 4-star hotel but rather 2-star apartments, located far from everything—a typical Miami scam.
Rostyslav
Stayed 1 night in Mar 2024
Response from Kristian Quintero Posso on Mar 15, 2024
Dear Rostyslav, Thank you for taking your valuable time to review your recent experience at our hotel. We regret the shortcomings you experienced as we did not exceed your expectations. We understand that you were not happy with not having a chance for an early check in or late check out, but as you know, these requests are always subject to availability and this time, the hotel were full so we could not provide you this extra benefits.Also, we know that you did not like the parking fee, but this is information that we provide in our different platforms and website, so this information was previously posted for you to know and be aware of it.We always try to make guests happy and we make a big effort, but sometimes we can't accomplish all the request because as mentioned, they are based on availability and we are very sorry that this caused a bad feelings from your side.Thank you again for your feedback.Best Regards.Abae Hotel Team.
10/10 Excellent
Giovanni
Traveled with family
Mar 8, 2024
Liked: Property conditions & facilities
Staff
Giovanni
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 8, 2024
Thank you for the 5/5 Giovanni, we are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
6/10 Okay
Genevieve
Traveled with family and small children
Feb 27, 2024
Disliked: Cleanliness, amenities
It’s a cute boutique hotel. But My room
Wasn’t very clean. Sheets were dirty , walls had liquids splashed all
Over. Shower had lots of mold. Some of the staff was great and one wasn’t so friendly, not sure what his name was. Also on the last day found
A cockroach in my room. I know
They are a normal
Insect in Florida. Just didn’t like
Finding it on my room.
Genevieve
Stayed 2 nights in Feb 2024
Response from Kristian Quintero Posso on Feb 28, 2024
Dear Genevieve, Thank you for taking your valuable time to share your feedback from your recent visit. We regret to hear that you did not find your accommodations to your standard, and we fell short of your expectations in any way. Also, as Your ideas, feedback, good news, and bad news are all extremely valuable in helping us improve and continue to grow, thanks for your feedback regarding the cleaning service, we will pass this information to our housekeeping department to ensure that this is correctly handled. If you are willing to reconsider a stay with us, we will make sure to update your preferences and will do our best to fulfill your wishes for all your future visits. We look forward to another opportunity to welcoming you back in the future.Abae Hotel Team
Great place to stay. Clean, comfortable, and the tone of the building was amazing. Staff was excellent and helpful allowing me to check in early. They even offer to keep your bags amongst check out if you still have a time to wait to go to the airport. Will stay here again
la shonda
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 27, 2024
Thank you for the 5/5 La Shonda, we are happy to see you have enjoyed your stay at our hotel.We are delighted to see you liked our excellent staff, they truly are biggest asset.You were a pleasure to receive as one of our guests, and we look forward to your next stay.
Thank you for the 5/5 Andrew, great to see you have enjoyed your stay at the hotel.You were a pleasure to receive as one of our guests and we hope wemay welcome you back for a future stay
Thank you for the 5/5 Oscar, we are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
We loved this propery as it is so close to our daughters apt bldg. Akso it is close to Olivers restaurant which we love. Our restroom was way too small. We have stayed here previously & need to ask for a larger one next time.
Kay
Stayed 3 nights in Feb 2024
Response from Front Desk on Feb 17, 2024
Thank you for the 4/5 Kay, we are happy to see you have enjoyed your stay at our hotel. We do want to point out that all bathrooms in the hotel are the same size.You were a pleasure to receive as one of our guests, and we hope we may welcome you back for a future stay
Thank you for the 5/5 Oscar, we are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests, and we hope we may welcome you back for a future stay
Response from Kristian Quintero Posso on Feb 15, 2024
Dear Blair, Thank you for your highly rated review of Abae Hotel by Eskape Collection.We are so pleased to know how much you loved your stay with us.Thank you for choosing to stay with us, and we hope to see you again on your next visit to Miami. Abae Hotel team
8/10 Good
Hamid
Traveled with partner
Feb 12, 2024
Liked: Cleanliness, staff & service, amenities
The property is lovely but needs a bit of TLC. Some really poor finishing on the decor, floor, bathroom etc. Accept not all guests are diligent. However, overall good and would stay again. Staff were wonderful
Hamid
Stayed 5 nights in Feb 2024
Response from Front Desk on Feb 13, 2024
Thank you for the 4/5 Hamid, we are happy to see you liked your overall stay at our hotel and loved our wonderful staff, they are truly our greatest assetNice to see you would like to use our hotel for your next visit to Miami Beach. We look forward to your next stay
Response from Kristian Quintero Posso on Feb 6, 2024
Dear Gandy, Thank you for your excellent review of Abae Hotel By Eskape Collection.We are so pleased to know how much you loved your stay with us.Thank you for choosing to stay with us, and we hope to see you again on your next visit to Miami. Abae Hotel Team.
Floor in rooms was coming apart and in terrible condition. Room had weird smell. Nice that room had a washer/dryer for travel say clothes.
Verified traveler
Stayed 1 night in Feb 2024
Response from Kristian Quintero Posso on Feb 6, 2024
Dear Steven, Thank you for taking your valuable time to share your feedback from your recent visit.The genuine care and comfort of our guests is our highest mission, and we sincerely apologize for the issues you experienced with the layout or conditions you mentioned of your room, we are actually working on this to improved and make everything better as soon as possible.Thank you for your positive comments about the facilities inside the room, we really appreciate that from you.We hope that you had a great return to your homeBest regards!Abae Hotel team
Response from Kristian Quintero Posso on Feb 6, 2024
Dear Maria, Thank you for your excellent review of Abae Hotel By Eskape Collection.We are so pleased to know how much you loved your stay with us.Thank you for choosing to stay with us, and we hope to see you again on your next visit to Miami. Abae Hotel Team.
The entire experience was wonderful. I hosted a group of 15 ladies and we had no issues. The manager surprised us with a bottle of champagne. We will definitely return.
Stepheny
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 21, 2024
Thank you for the 5/5 Stepheny,We are happy to see you had a wonderful stay at our hotel.You and the ladies were a pleasure to receive as our guests and we hope we may welcome you back for a future stay.
4/10 Poor
eungjin
Business traveler, Traveled with family
Jan 16, 2024
NOT WORTH THE PRICE
eungjin
Stayed 5 nights in Jan 2024
Response from Front Desk on Jan 21, 2024
Dear Eungjin,We regret to see you did not like your stay at our hotel,unfortunately we did not receive any complaints from you during your stay. this is a missed opportunity for us as well as for you, we never had to chance to make your stay amazing
The room was a nice size. Liked that it had washing machine, toaster oven and microwave. Didn't mind the walk to Ocean Drive and Lincoln, and felt safe to walk.. a few nice local restaurants in neighborhood. Would definitely recommend for anyone not wanting to be in the noisy/expensive Ocean Drive/Collins Ave area.
Rachel
Stayed 7 nights in Jan 2024
Response from Front Desk on Jan 16, 2024
Thank you for the 5/5 Rachel,We are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
Great hotel, perfect for a short stay. My only complaint is the lighting not working on the roof top.
Veronica
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 2, 2024
Thank you for the 10/10 Veronica, we are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
Thank you for the 10/10 Patrick, we are happy to see you have enjoyed your stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
Thank you for the 8/10 Aline, we are happy to see you have enjoyed your stay at our hotel
4/10 Poor
Gustavo
Traveled with partner
Dec 16, 2023
Disliked: Amenities
Not a good location
Gustavo
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 16, 2023
Thank you for taking the time to write a review Gustavo, We regret you did not like the location of the hotel in Miami Beach most desirable West of West neighborhood.Unfortunately there is nothing we can do about the hotels location. Due diligence is very important when booking a hotel especially when it comes to location, amenities, etc.We wish you safe travels.
The ABAE Hotel was one of the best hotels I've ever stayed in. The staff was friendly and courteous. The location was quiet and calm, and the rooms were clean and all the amenities were outstanding. Would love to stay here again!
Michael
Stayed 4 nights in Dec 2023
Response from Front Desk on Dec 16, 2023
Thank you for the 5/5 Michael, we are happy to see you have enjoyed your stay at our hotel in the quiet West of West neighborhood in Miami Beach. We apricate your remarks regarding our staff, they are truly our most valuable asset. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
8/10 Good
P
Dec 3, 2023
P
Stayed 4 nights in Nov 2023
Response from Front Desk on Dec 5, 2023
Thank you for the 8/10 P, we are happy to see you have enjoyed your stay at our hotel.
8/10 Good
Nazli
Dec 2, 2023
Nazli
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 5, 2023
Thank you for the 4/5 Nazli, we are happy to see you have enjoyed your stay at our hotel
hank you for the 5/5 Mireya, we are happy to see you have enjoyed your stay at Abae Hotel
8/10 Good
Rick
Nov 18, 2023
Rick
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 16, 2023
Thank you for the 4/5 Rick, we are happy to see you have enjoyed your stay at our hotel.
10/10 Excellent
Delvon
Nov 12, 2023
Delvon
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 14, 2023
Thank you for the 10/10 Delvon, we are happy to see you have enjoyed your stay at Abae Hotel
10/10 Excellent
Cesar
Nov 11, 2023
Cesar
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 4, 2023
Thank you for the 5/5 Cesar, we are happy to see you had a great experience at our hotel, you are always a pleasure to receive as one of our guests and we look forward to your next stay..
Nice place, just tricky to find and parking is horrible
scott
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 6, 2023
Thank you for the 4/5 Scott, we are happy to see you had a great experience at our hotel, you are always a pleasure to receive as one of our guests and we look forward to your next stay. There is valet parking 24/7 in the lobby area, that is under constant surveillance with in and out privileges.
Our stay was excellent! About 15 min walk to the beach and in a more residential area so it's quiet and cozy.
Amy
Stayed 4 nights in Oct 2023
Response from Front Desk on Nov 1, 2023
Thank you for the 5/5 Amy, we are happy to see you had a great experience at our hotel, you are always a pleasure to receive as one of our guests and we look forward to your next stay.
2/10 Terrible
Vee
Oct 30, 2023
Liked: Staff & service
Vee
Stayed 3 nights in Oct 2023
Response from Front Desk on Nov 1, 2023
Hello Vee, We regret you did apparently did no like your stay at our hotel. Unfortunately we did not receive any complaints from you during your stay or at check out, this is a missed opportunity for us as well as for you.
Thank you for the 8/10 David, we are happy to see you had a great experience at our hotel, you are always a pleasure to receive as one of our guests and we look forward to your next stay.
10/10 Excellent
Jocelin
Traveled with partner, Traveled with pets
Oct 20, 2023
It’s always a great experience! This was my third time . Always clean , safe , and the staff is super friendly ! I’ll definitely book again :)
Jocelin
Stayed 4 nights in Oct 2023
Response from Front Desk on Oct 21, 2023
Thank you for the 5/5 Jocelin, we are happy to see you had a great experience at our hotel, you are always a pleasure to receive as one of our guests and we look forward to your next stay.
One of the best hotels I’ve ever been to in Miami.
Douglas
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for the 5/5 Douglas, great to see you had a wonderful stay at our hotel.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
10/10 Excellent
Simon
Oct 14, 2023
Simon
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 16, 2023
Thank you for the 10/10 Simon, great to see you had a wonderful stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
The staff was very friendly and courteous Especially George he helped check us in provided information about the surrounding neighborhood and even assisted with Valet overall I had a great experience and would not mind staying there again. Also every single amenities and restaurants are within walking distance depending on your taste and stride lol❤️
Jenelle
Stayed 6 nights in Oct 2023
Response from Front Desk on Oct 12, 2023
Thank you for the 5/5 Jenelle, great to see you have enjoyed your stay at our fabulous hotel and appreciated our customer service and amazing rooms. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
Response from Kristian Quintero Posso on Oct 12, 2023
Dear Jennifer, Thank you for taking your valuable time to share your feedback from your recent visit.Please rest assured that we are taking the appropriate measures to address the feedback that you gave us after your check out, and we are always looking into the resolutions that will prevent any future issue.Best regards!
Thank you for the 10/10 Hermale, great to see you have enjoyed the art and your stay at our fabulous hotel and appreciated our customer service and amazing rooms. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
Absolutely fabulous place to stay. The customer service is top notch. The rooms are amazing.
Steven
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 9, 2023
Thank you for the 10/10 Steven, great to see you have enjoyed your stay at our fabulous hotel and appreciated our customer service and amazing rooms.You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay.
Thank you for the 5/5 Hebah, we are very happy to see you have enjoyed your stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
8/10 Good
Haim
Traveled with family
Oct 8, 2023
Liked: Cleanliness, amenities
Only issue was with shower which was not at a good maintenance.
All in all good value for money.
Haim
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 9, 2023
Thank you for the 4/5 Haim, we are very happy to see you have enjoyed your stay at our hotel. The shower head is adjustable there was a lever on the head of the shower on your next visit please let us know your coming and we will make your next stay on to remember, You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
10/10 Excellent
Verified traveler
Business traveler
Oct 7, 2023
Liked: Cleanliness, staff & service
Rob was fantastic with check-in and the vibe and of the hotel is great! Bed is super hard, not cozy bedding (a sheet and a thin blanket) and there was a hole in the bathroom wall and a few places on the floor where the flooring plank was needing repair.
Verified traveler
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 9, 2023
Thank you for the 10/10 Anonymous, we are very happy to see you have enjoyed your stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay, We have extra bedding if needed and sleeper toppers if needed please let us know so in the future we can adjust to your desires, Good and bad news are all extremely valuable in helping us improve and continue to grow. Thank you for choosing to stay with us, and we hope to see you again on your next visit to Miami.
Very comfortable, clean and spacious. Felt very safe. Attentive staff.
M
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you for the 4/5 M, we are happy to see you liked our clean spacious rooms and attentive staff, they are our biggest asset.We hope to welcome you back for a future stay
Dear Jessica,We regret to se you did not like you stay at our hotel.Regarding the issues you mentioned, the tv, we went to check the room but unfortunately you did not open the door during more than 5 minutes that we tried to reach out to youWe have two elevators and one of them is under preventive maintenance because for us as a hotel the most important is the safety of our guests.To confirm, the other elevator is working for everyone.It is important to mention about the main entrance door, that this door at 11 pm automatically activates the lock so only guests with the hotel guest key, can access to the property, and once inside the hotel, each guest needs to use the key card inside the elevator to activate the room floor. Finally, we want to confirm that we have front desk staff 24/7 that is available to assist with any guest request.Unfortunately we were not able to approve a refund after you had checked in
10/10 Excellent
James
Sep 24, 2023
James
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 16, 2023
Thank you for the 5/5 James, great to see you had a wonderful stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
6/10 Okay
Lucerito
Sep 19, 2023
Liked: Staff & service
Disliked: Cleanliness
Lucerito
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 20, 2023
Thank you for the 6/10 Loserito, we are very happy to see you have enjoyed your stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay
8/10 Good
Karen
Traveled with group
Sep 18, 2023
Liked: Cleanliness, staff & service, amenities
The location was very good, and the space was nice. We did have and issue with the toilet, but they came right up and fix it. The TV in the bedroom was not working. I told them when I checked out as I was there for one day. Staff was nice and it was good to have the sandwich shop where you can pick up something to eat without going out if you did not want to.
Karen
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for the 4/5 Karen, we are very happy to see you have enjoyed your stay at our hotel. You were a pleasure to receive as one of our guests and we hope we may welcome you back for a future stay