숙박 시설 정면 - 저녁/밤

크림우드 플래츠 윈우드 여행 후기

3 out of 5
크림우드 플래츠 윈우드
153 NW 29th Street, Wynwood Art District, Miami, FL

이용 후기

6.6
평점 10 - 훌륭해요. 222개 이용 후기 중 64개" "
평점 8 - 좋아요. 222개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 222개 이용 후기 중 36개" "
평점 4 - 별로예요. 222개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 222개 이용 후기 중 50개" "

6.8/10

청결 상태

6.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Alison

별로예요: 청결 상태, 편의 시설/서비스
When I booked, I got an email saying I needed to give additional information before I could check in so I clicked the link and was asked to answer 4 questions. I believe 1 was about noise. Can't remember 2 of them, but I think the 3rd should be considered gender discrimination. It asked you to acknowledge that, if your towels have make-up on them, you'll be required to pay for them. There's no way to continue without ticking the box either. On check in day there was communication, but it was pretty meaningless. They said to park "behind the 2 story building". What they don't tell you is that you have to drive down the most narrow "driveway?!" I've ever seen. I drove around the place 3 times before I walked down there because it doesn't look like a place you should be driving. Camaro:75 inches wide. Driveway:79. Building on one side, metal fence on the other. It's a TINY dirt lot with no lines or assigned spaces and no room to turn the car around. They asked that we all "be considerate" of each other when parking. Yep. Plaster was falling off the wall in a big way, sticky, yellowish splatters all over the walls & ceiling, vinyl floors were separating & coming up, bathroom sink didn't drain, lights flickered constantly, A/C was dirty, loud, & inefficient, 2 outlets in the whole room - none in bathroom, glasses were sticky & had a film on them, door to the fridge & bathroom opened in the wrong direction, I ran out of hot water while showering. And that's just what I can fit.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Hongxing

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No loud music in the evening and no cigarette smells in the room, which is what I had expected. Thank you.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Natalie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay in a cute & popular part of town. Walking distance to dining and nightlife, and a short drive to awesome touristy spots. Would definitely stay here again!
2024년 3월에 4박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태
Honestly for the price a pretty great property looks a little rough from the outside but very nice area really good if you like food and overall the place is great for a 1-2 person place I would definitely go back again.
2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Mariana

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lost reservation because my card declined, and I didn’t know anything until I got there around 10pm and traveling from 5 hours away. Not one contacted me to tell me this and latter I was very difficult to contact anyone to find out what happened. I had to go through Expedia. By the time I found a place to sleep I was 1 am. Not acceptable
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

sevak

출장 여행
This is in heart of wynwood and the music goes on all night starting Wednesday till Sunday and also close to airport so you hear all the plane noises. The property is very old but decent for the price.
2024년 2월에 12박 숙박함

10/10 - 훌륭해요

Anonymous

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved my stay here! Traveling solo as a female can be daunting in a new city but I felt very safe in the area and my room was the perfect size for me! Will definitely book in the future again. Thank you!!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Gracious

This is my second time staying at Wynwood. I loved the customer service experience. Whenever I had a problem, needed extra towels or had any questions I would receive a prompt response via email. I would also receive check-ins via phone to make sure that I had everything I needed. I love the murals and surrounding scenery. I felt safe waling to local cafes and grocery stores. I plan on booking with them again in the future.
2024년 1월에 5박 숙박함

8/10 - 좋아요

Cam

출장 여행
좋아요: 숙박 시설 상태 및 시설
I enjoy my staying parking was very convenience beside that need to be little more cleaning thanks you!
2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Ishmael

출장 여행
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 8박 숙박함

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 객실의 편안함
Beautiful room, right next to every thing. Will definitely be booking every time I visit Miami
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Ana

Buena ubicación
La ubicación es buena para caminar 10 Min hacia el centro de Wynwood Si pudiera sugerir mejoras: Huele a cigarro y encerrado, hay humedad. El aire acondicionado es demasiado ruidoso.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Gracious

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the beautiful artwork on the building. When I entered my room everything was clean. There were a couple of small issues with the shower handle coming off. But the matter was quickly addressed by the handyman. It was fixed within the hour. That was fast! The customer service was stellar! Any questions or concerns I had were promptly addressed. I will definitely book with this location again!

2/10 - 너무 별로예요

Stefano

I had a bad experience due to the fact that they ask to send pictures of my credit card wich I already give numbers to Expedia to make the reservation. But they insisted wanted the pictures of the sides wich as everyworld knows can be possible to be used as scam by whoever get it!!!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
charming studio, clean & convenient to all things wynwood. Staff is just a phone call away, this was ideal for a week stay.

10/10 - 훌륭해요

Caitlyn

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was super cute! They were super communicative a helpful with recommendations
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 객실의 편안함
Small but good place to stay.
I was a little confused when I arrived as there was no office for me to check in, but then I realized I had an email from the property stating that there is no office, there is a code for the room and that's all you need. The room was small but it was perfect for me and my wife as we were only planning on sleeping there and exploring Miami. The bathroom curtain was a little short so water splashed out of the shower and I wish there was a window or some kind of ventilation in the bathroom. Parking was very tight as it is a small lot that can fit maybe 5 cars.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Margot

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and amenities were just as described before booking, staff were super reactive whenever I needed them, I'll come again for sure

6/10 - 괜찮아요

Tashiika

Property fits the descriptions. Host were VERY responsive and provided helpful food recommendations. The parking was difficult to find. I recommend they add a sign to let guest know where to find the parking. Convenient location. Restaurants and bars in walking distance. Overall, the stay was comfortable. The one only thing that was unpleasant was the roaches in the property. I recommend a frequent exterminator
2023년 5월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

Mold stay away.
Stay someplace else. Worn out ikea furniture and bedding. Mold mold mold!!!
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Quoc Pete

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was central to Wynwood and Midtown which were all the places I needed to be. Normally I would stay at the AC Marriot but decided to explore a new neighborhood. Don’t be turned off by the empty lots because they’re really starting to build up the area. Also don’t be turned off by the construction because it’s not loud at all. 5-10 min walk to get into the middle of the Wynwood neighborhood which is awesome within itself. The property was clean and email communication was instant. Nothing else I could ask for. It was perfect for me.
2023년 4월에 4박 숙박함
답변 제공: Jason 님, 2023년 5월 8일
Thank you so much for the detailed and amazing feedback, Quoc Pete! We really appreciate it. We are pleased to know that you had a perfect stay. Looking forward to hosting you again!

2/10 - 너무 별로예요

Henry

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like anything about the property. As I finished inspecting the room I immediately found better accommodations. I tried contacting the owners but it took a while for them to respond. And they refused to refund me. I could not wait for them to fix it as I needed to have a place to stay and Expedia also seems to be at fault as they do not want to help me get my refund. It seems as if they rather get paid than fulfill the wish of the paying customer. I rate this establishment 1/10 and I rate Expedia 0/10 for this transaction
2023년 4월에 5박 숙박함
답변 제공: Jason 님, 2023년 4월 23일
Hi Henry, we are so sorry if the place did not meet your expectation. You confirmed in your feedback that you immediately found a better accommodation upon inspecting the room. We hope you gave us the chance to rectify the issue first before leaving. Thank you for sharing this so we can improve our product and service better. We wish you all the best!

10/10 - 훌륭해요

Deshara

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the privacy. The room was very clean and all of the staff was respectful and helpful as well..
2023년 4월에 5박 숙박함
답변 제공: Jason 님, 2023년 4월 17일
Hi Deshara, delighted to know that your stay was perfect! Thank you so much for your amazing feedback, and we hope to host you again soon!

10/10 - 훌륭해요

Krystal

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that the property was located rught where i could walk, sight see, and awesome nightlife. Very secluded and private. Host are very welcoming.
2023년 3월에 4박 숙박함
답변 제공: Jason 님, 2023년 4월 15일
Wow! Thank you, Krystal for the amazing feedback. Pleased to know that you had a blast! Looking forward to hosting you again!

10/10 - 훌륭해요

Jean

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was great quiet area Spacious, clean definitely coming back
2023년 3월에 2박 숙박함
답변 제공: Jason 님, 2023년 4월 15일
Can't wait to host you again, Jean! We are happy that you had a peaceful stay. Hope to host you again sooner!

10/10 - 훌륭해요

Alexey

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the place is unbeatable, nestled in the heart of Wynwood, with its eclectic mix of street art, galleries, and trendy boutiques. I was within walking distance to some of the most famous murals and art installations, as well as a wide array of dining options, ranging from cozy cafes to world-class restaurants.
답변 제공: Jason 님, 2023년 4월 1일
Hi Alexey, we are so pleased to host a guest like you who loves and appreciates street art. Thank you so much for choosing to stay with us, and we look forward to hosting you again shortly!

10/10 - 훌륭해요

Yuchen

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner is dedicated for our smooth check in and luggage drop off. The property location is prime. Super unique stay expérience full of local culture
2023년 3월에 1박 숙박함
답변 제공: Jason 님, 2023년 4월 1일
Hi Yuchen, we are so glad that you enjoyed your stay and experienced the local culture even for a short time. Thank you so much for appreciating everything. Hope to host you again for another great vacation experience!

6/10 - 괜찮아요

Mengyin

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Jason 님, 2023년 3월 22일
Thank you for taking the time to share your experience concerning your recent stay with us, Mengyin. We hope to have a chance to host you again in the future and allow us to make it up to you and provide the high quality of service we are known for.

10/10 - 훌륭해요

Brenda

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Jason 님, 2023년 3월 22일
We are so delighted by your amazing feedback, Brenda. Glad to know that you had a perfect stay. Hope to host you again!

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to Wynwood was fantastic and close to where we needed to be for our events in the Art District. Communications with the host was top-notch. Clean and comfy space to sleep. I'd be happy to stay here again.
2023년 2월에 3박 숙박함
답변 제공: Jason 님, 2023년 3월 11일
Top-notch is a great word, Sarah. Thank you so much and we are thrilled that you had a fantastic, clean and comfy stay. Looking forward in hosting you again!

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I loved Krym flats! Will be staying again ASAP! Will recommend to friends.
2023년 3월에 2박 숙박함
답변 제공: Jason 님, 2023년 3월 9일
Hi Lisa, that's great news to us! Thank you so much for loving our place and for recommending us to your friends. Hope to host you again soon!

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Jason 님, 2023년 2월 23일
Hi Neil, thank you so much for your amazing feedback. Pleased to know that you had a great stay! Hope to host you again soon!

10/10 - 훌륭해요

Théo

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience !
답변 제공: Jason 님, 2023년 2월 16일
Hi Theo, thank you so much for your amazing review. Lovely to hear that your experience was great. Hope to see you soon!

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 객실의 편안함
Inexpensive boutique for a quick Miami stay
Jason, David and Vien were super accommodating and attentive to ensure my stay here was clean, comfortable, and provided numerous recommendations for dining and visiting in the Wynwood area. It seems like a lot of the negative reviews are older, and maybe there was a problem in the past but my studio was clean with fresh linens, fast internet and everything I needed for my stay. For the location the price can't be beat with restaurants and the Wynwood Walls are all within a few minutes' walk. For anyone seeking an inexpensive boutique stay while visiting Miami, or need a quick short term rental between leases/travels, Krymwood should be just what you're looking for.
2023년 2월에 3박 숙박함
답변 제공: Jason 님, 2023년 2월 9일
Hi Patrick, thank you so much for your awesome review and for emphasizing our hard work to make every guest's stay clean and comfortable. My team would be very happy about this specially Vien. Thank you so much and we really hope to host you again!

8/10 - 좋아요

Ami

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location for Oasis
Only there for a short period. Bathroom was out of date but worked for us. Parking was tight.
2022년 12월에 1박 숙박함
답변 제공: Jason 님, 2023년 1월 1일
Hi Ami, thank you very much for feedback concerning your stay here with us. Glad that you find the location as great:) Yes, the bathroom is a little bit outdated but we make sure that it is super clean and working perfectly fine. Happy that it worked for you same as the parking which we offer to our guests free of charge! It's always a pleasure for us to host you!

6/10 - 괜찮아요

Michael 님, Noord

좋아요: 편의 시설/서비스
별로예요: 청결 상태

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 객실의 편안함
Take realy pictures to tell the truth.
It wasn't nothing like the photos online and i mean nothing. It had a mold smell in the room that set off my wifes asthma bad. We were there to to to to university of Miami medical center for a serious life surgery for my wife which i explained to someone on a chat line because i couldn't get a hold of a human being. Not happy overall.
2022년 12월에 2박 숙박함
답변 제공: Jason 님, 2022년 12월 16일
We sincerely regret that your experience is less than what you have expected. Hope you could just have called Expedia so we could have offered to rectify the situation by sending Housekeeping or Maintenance or by offering a new unit to fix the issue. Apologize though for the inconvenience. Rest assured that our Housekeeping is doing their job accordingly and we have taken note of the reported issue. We do apologize that your overall experience is less than ideal and we hope that you give us a chance to share a more positive experience in the future.

10/10 - 훌륭해요

Tony

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great location, enjoyed our stay
Great location, literally a short walk to wyndwood walls. Easy to get in and out of the studio with the coded lock. Nice cozy and clean. It was great for two people. There is an iron and hair dryer within the unit - a plus. There is also a fridge and a small electric stove that you plug in where we were able to boil some pasta. Hosts were great and was in constant communication asking how we’re doing and giving recommendations as well. Overall nice stay
2022년 12월에 3박 숙박함
답변 제공: Jason 님, 2022년 12월 16일
We are so grateful for your wonderful feedback, Tony! Thanks for sharing it with us together with the awesome pictures! Hope to have you back soon!

4/10 - 별로예요

Paul

좋아요: 청결 상태

6/10 - 괜찮아요

Francisco

가족 여행
El lugar esta centrico, pero le falta mucho mantenimiento. Tiene colchones muy vencidos, plaga de cucarachas y en verdad le falta mantenimiento al lugar en general, no importa que el lugar sea viejo, lo que importa es que tenga buen mantenimiento. Lo que resalto positivo es que hay excelente comunicación con los dueños y te atienden muy rapido y tratan de ayudar en lo que pueden
2022년 9월에 5박 숙박함
답변 제공: Jason 님, 2022년 9월 13일
Thank you for leaving a review. Cleanliness is an important aspect in hospitality and missing this mark is very frustrating to me as well. We have already met with our cleaning team to avoid this issue from happening again. All of our units are sprayed by a professional and licensed extermination company on a monthly basis. But because of the climate bugs and roaches cannot be totally eradicated. I am glad that you are satisfied with our communication. Excellent communication is very important to us. This way we are assured that we are giving the proper service that you deserve. We appreciate your feedback.

10/10 - 훌륭해요

Pancho

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias, la respuesta de los anfitriones siempre fue rápida y amable, se mantuvieron en contacto y al tanto por si necesitaba algo. Hice la reservación el 08/15 por la tarde para hospedarme del 08/15 al 08/18. Muchas gracias nuevamente. Francisco "Pancho" Ibáñez
2022년 8월에 3박 숙박함
답변 제공: Jason 님, 2022년 8월 21일
We are delighted to hear that you value the efforts we have put toward creating the best guest experience here. Looking forward to hosting you again soon.

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property.. close to a lot of bars and clubs nice environment
2022년 7월에 3박 숙박함
답변 제공: Jason 님, 2022년 7월 23일
We appreciate you taking time to leave a review. We’re so glad to know that you had a nice stay! Looking forward to having you back soon!

10/10 - 훌륭해요

kenji

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and I'll be back again! only criticism is parking can be tight at times... an additional lot would be nice.
2022년 7월에 3박 숙박함
답변 제공: Jason 님, 2022년 7월 15일
We are so grateful for your kind words. Thanks for sharing your review with us and the community. I appreciate your feedback.

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very contemporay decorated, very clean , it was my best stay out of 5 different places in Miami. I will be booking again!!
2022년 6월에 3박 숙박함
답변 제공: Jason 님, 2022년 6월 28일
Thank you so much for taking the time to leave us this amazing review. It will be our great pleasure to have you back soon!

8/10 - 좋아요

Tarik

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 3박 숙박함
답변 제공: Jason 님, 2022년 6월 17일
We appreciate you choosing to stay at our hotel. I hope to know how you felt during your stay. Your feedback is important to us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Room was dirty, no toilet paper, one towel, no bathroom soap. People hanging out in the streets in front and on the side. very loud. I was so disgusted by the room, I didn't even stay the night. I went and spent money to get another room. When I complained to the establishment, they told me toiletries were not provided. Not even toilet paper? They did not refund me and just blew it off like they were used to it.
2022년 1월에 2박 숙박함
답변 제공: Jason 님, 2022년 6월 4일
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We'll strive to do better.

10/10 - 훌륭해요

Ivette

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I could give ten stars for the amazing hospitality I received from krym hotels I would no questions asked! The room was extremely clean, comfortable and relaxing. Also the location is perfect for the area you can literally walk to all the fun in minutes. Would definitely recommend this place to all my friends and family. Thanks again to all the staff out there, you guys are great!!
2022년 5월에 4박 숙박함
답변 제공: Jason 님, 2022년 6월 4일
This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community.

2/10 - 너무 별로예요

Ana

출장 여행
좋아요: 청결 상태
First tbe AC was not working and it was very hot and they took a long time to fix it. Also, after they told me that they would extend my stay at my request, they told me last minute that the room was not available for extension. The staff contradicted each other about whether my reservation could be extended and they gave me conflicting information which resulted in me having to leave the hotel prematurely to find another place to stay. The rooms are old looking and need remodeling and updating of the floors, windows and painting of the inside of the rooms
2022년 5월에 2박 숙박함
답변 제공: Jason 님, 2022년 6월 13일
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We would love to make things right if you give us another chance.

10/10 - 훌륭해요

Sergio

출장 여행
좋아요: 청결 상태
perfect place to stay, good attention and everything clean
2022년 4월에 2박 숙박함
답변 제공: Jason 님, 2022년 5월 7일
I am glad that you had a great time during your stay. Thank you for providing your review! Till next time.

2/10 - 너무 별로예요

Sofia

별로예요: 청결 상태, 객실의 편안함
This is the worst experience I ever had in a hotel in USA. 1. not even the uber driver could find the address 2. The entrance to the ‘flats’ was dark and sketchy. 3. No manager onsite 4. I opened the door and a used cigarette was under the bed, after the policy of the hotel was ‘ covid clean’ (almost a joke) 5. The bed was dirty. 6. I took a shower an the shower head fell into my head and hurt my head. I called the number and nobody picked up, hotels.com had to handle the situation. 7. Despite the fact that the shower head fell into mu head this ‘hotel’ charge me 100 dollars on my credit card. 8. I left the hotel immediately and i’m still waiting for hotels.com that have been great at assisting with these issues.
2022년 3월에 2박 숙박함