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클라리온 인 & 스위트 마이애미 인터내셔널 에어포트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1625개 이용 후기 중 435개" "
평점 8 - 좋아요. 1625개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1625개 이용 후기 중 319개" "
평점 4 - 별로예요. 1625개 이용 후기 중 202개" "
평점 2 - 너무 별로예요. 1625개 이용 후기 중 300개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is very old and in need of some significant upgrades and TLC. The carpet in our room was tattered and had holes; the faucet on the bathroom sink and the shower were both not connected to the vanity/wall. The ceiling was chipping and a part of the ceiling fell into our bathtub during our stay. Maintenance was quick to clean it up. The staff was very pleasant, helpful and do project the image that they truly care about their guests. It would be nice if Choice Hotels gave these really great employees some better conditions to work in.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Danar

Goo
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Danar,We are sorry to hear that your recent stay did not meet your expectations. If you would like to provide more details about your experience, please feel free to contact our management team directly so we can address your concerns appropriately. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Dallan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Conveniently located by the airport and they had baggage check in and an airport shuttle. The hotel itself was a bit run down. Check in was slow but the staff was helpful.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Dallan,We appreciate your feedback on our convenient location and helpful staff. We take all comments seriously to enhance our services. Feel free to reach out to our management team to further discuss your experience with us.

6/10 - 괜찮아요

Emmie

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Emmie,We appreciate you choosing to stay with us. Should you wish to share more about your experience, we kindly encourage you to contact us directly, so we can ensure your future stays are even more enjoyable.

2/10 - 너무 별로예요

Joan

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had bed bugs
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Joan, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 - 별로예요

Issis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
La pase terrible al llegar al hotel buscando parqueo mas de 1 hora , no hay nadie que te ayude o te indique donde estacionarte , muy mal servicio, las habitaciones apestaban a cigarro y solicite un area de no funar , el edificio se ve sucio y viejo y a sus alrededores no se siente seguridad Pesima experiencia.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Issis, We regret to hear about the inconveniences you encountered during your stay. Guest feedback is valuable to us as we strive to improve our services. For further assistance or to address any concerns, please contact our management team directly. Your comments will help us enhance the guest experience and ensure a higher level of satisfaction in the future.

6/10 - 괜찮아요

hassan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello hassan, We appreciate you choosing our hotel for your stay. Please do not hesitate to contact us directly if you would like to share any feedback from your recent visit. We strive to improve our services based on our guests' experiences.

6/10 - 괜찮아요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Lisa, We are sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to share any specific feedback you may have, so that we can address any concerns accordingly.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I thought the restaurant facilities and dining strange set up
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Kenneth,We appreciate your feedback on the restaurant facilities and dining setup. Your comments will be shared with our team for future improvements. Thank you for taking the time to share your experience with us.

6/10 - 괜찮아요

Patricia

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room certainly doesn’t look like the picture. It’s a bit dingy. However, it’s clean, reasonably priced and close to the airport. There is a free shuttle to and from the airport as well as transport to the port for $12
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Patricia,We appreciate your feedback and are glad you found the room clean and convenient for your travels. We strive to ensure our guests' comfort. If you have any other comments or need further assistance, please don't hesitate to contact us.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Place is tired. Otherwise fine.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello David,We appreciate your feedback and will share it with our team for future improvements. Thank you for staying with us.

6/10 - 괜찮아요

ShaQuala

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was typical for the price
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello ShaQuala,We appreciate your feedback regarding our pricing and will take it into consideration for future improvements. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.

4/10 - 별로예요

Ariz

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Old and dirty
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ariz,We apologize that your expectations were not met during your stay. Guest feedback is valuable for our continual improvement in service and cleanliness standards. We appreciate you bringing this to our attention for further review and action.

6/10 - 괜찮아요

Victoria

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is in need of maintence. We booked this room last minute around 1 am and left for the cruise port around 8 am. Book an uber to the cruise port, the shuttle from the hotel is not free. It cost us $12 per person to ride a bus from this hotel.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Victoria, Thank you for sharing your recent experience at our hotel. We appreciate your feedback and will pass your comments along to our maintenance team. For transportation options to the cruise port, we do offer a shuttle service for a nominal fee. We hope you enjoyed your cruise and consider staying with us again in the future.

6/10 - 괜찮아요

Nadia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to food places. Very convenient to the airport.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Nadia, We're delighted to hear you found our location convenient for exploring local dining options and accessing the airport easily. Your feedback is truly appreciated.

10/10 - 훌륭해요

Maria Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Maria Cristina,We're delighted you enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience.

4/10 - 별로예요

Servio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
MARIHUANA SMELL EVERY WHERE SOMEONE WAS KNOCKING MY DOOR BY 12 AM AND OPEN MY DOOR BY 7 AM
2024년 3월에 1박 숙박함
답변 제공: AA Front Desk 님, 2024년 3월 18일
We sincerely apologize for the inconvenience you experienced during your stay with us. Your feedback is invaluable, and we are committed to addressing the issues you encountered to ensure it doesn't happen again.

10/10 - 훌륭해요

Blu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute vibes
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Blu,We're glad the cute vibes stood out to you during your stay. Your feedback is valued and we hope to welcome you back soon for another delightful experience.

8/10 - 좋아요

Amanda 님, Caguas

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good for the money we paid.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Amanda,We appreciate you sharing your feedback with us. We strive to ensure our guests have a satisfactory stay. Thank you for choosing our hotel for your accommodations.

6/10 - 괜찮아요

Damali

좋아요: 청결 상태
별로예요: 직원 및 서비스
One day there was a Gentleman just sitting in front the Elevators for HOURS ask the FD about it they came to him he said something and then they called me to say he say he is a guest but was sleeping outside my door more than 6 hours VERY UNCOMFORTABLE
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Damali,We regret to hear about this experience you encountered at our hotel. Our team takes guest security and comfort seriously, and we will address this matter with the necessary departments for review and improvement. Your feedback is valuable to us as we strive to provide a safe and enjoyable environment for all our guests.

8/10 - 좋아요

Roylon

가족 여행
Didn't like that there was only one ice machine and it was on lobby floor
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Roylon,We appreciate your feedback regarding the ice machine location and will share it with our team for future improvements. Your comfort is important to us, so please feel free to contact management with any further concerns.

4/10 - 별로예요

CARL

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the bathroom light literally flickered like some old movie. the pricing was ridiculous...
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello CARL,Thank you for sharing your feedback with us. We take all comments seriously and will address the issues you experienced accordingly. Our team continuously works to improve our services to offer better experiences for our guests. We appreciate your insights to enhance our guests' stay.

8/10 - 좋아요

Sterling

좋아요: 청결 상태, 직원 및 서비스
I liked the fact that there is a diner (you pay) that does breakfast, lunch and dinner. I didn’t like the fact that my night flying in nobody picked up the front desk phone to advise me about the shuttle.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Sterling,We appreciate your feedback regarding the diner availability for meals. We apologize for any inconvenience experienced with the shuttle communication and will share this with our team for improvement. Thank you for bringing this to our attention.

4/10 - 별로예요

Jorge

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Jorge,We're sorry to hear that your stay didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your time at our hotel. We value your insights and would appreciate the opportunity to address them accordingly.

2/10 - 너무 별로예요

Charles

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2nd night staying under my wife's Judiths name, the carpet in the room was soaking wet and i couldn't call the front desk because the phone didn't work. We were given a 2nd room and it had bad smell of mold. Again, this phone didn't work either. After going back downstairs the 3rd room had a broken bathroom door and yet again the phone didn't work. There was a broken towel rack in the bathroom. The chair in there was filthy. Upon going to the front desk was that we should find another place to stay. Will never return!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Charles,We're sorry to hear about your experience at the hotel. We take all feedback seriously and will address the issues mentioned to ensure a better stay for future guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Christos

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old facility. The best was the pickup service. Hotel short-staffed, average
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Christos,We appreciate your kind words about our pickup service. Thank you for sharing your feedback with us, which we will utilize to enhance our guest experience. Please feel free to reach out to our management team directly with any further comments or suggestions.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
Most of the exercise equipment was broken and dirty
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Barbara,We apologize for any inconvenience caused by the condition of the exercise equipment during your stay. Your feedback is valuable to us and will be shared with the relevant teams for improvement. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kristina

좋아요: 직원 및 서비스
It good for what we paid for it
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Kristina,We are pleased to hear that you found value in your stay with us. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación y buen servicio
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Carlos,Nos complace saber que disfrutó de nuestra conveniente ubicación y del servicio que ofrecemos. Agradecemos sus amables comentarios y esperamos darle la bienvenida nuevamente en el futuro para ofrecerle otra estancia agradable.

2/10 - 너무 별로예요

Champagne

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our shower did not work!! I have video footage. Terrible. I understand that you get what you pay for but a non working shower was not a part of the deal.
답변 제공: Manager 님, 2024년 3월 14일
Hello Champagne, We apologize for any inconvenience you experienced. Please reach out to our management team so they can address this matter promptly. Your feedback is valuable to us as we strive to improve our guests' experiences.

6/10 - 괜찮아요

André

별로예요: 숙박 시설 상태 및 시설
The hotel is old and the rooms smells old - would help a lot if you could crack a window…
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello André, We appreciate your feedback regarding the room smell. Our team will look into ways to enhance the air quality for future guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Arlene

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Es seguro el personal muy atento y amable lo único que no me gustó es que ellos dicen que el desayuno está incluido pero no es así
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Arlene, We appreciate your feedback regarding the attentive staff. For any further inquiries about our offerings, feel free to reach out to our management team. Thank you for staying with us.

10/10 - 훌륭해요

Rovshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Rovshan,We are thrilled to hear that you thoroughly enjoyed your stay with us! Our team looks forward to welcoming you back soon for another memorable experience.

8/10 - 좋아요

Christy 님, Independence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Christy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Nur

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Nur, We're sorry to hear that your experience didn't meet expectations. Please reach out to us so we can address any concerns you may have. We value your input and hope to welcome you back for an improved stay.

2/10 - 너무 별로예요

David a

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cockroaches in the bathroom. Overall condition of the room was deplorable.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello David a, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Allison

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Allison,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience.

4/10 - 별로예요

Shermolly

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed uncomfortable, toilet leaking and room smells , place needs to close down
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Oseas

2024년 3월에 1박 숙박함

8/10 - 좋아요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Appreciated the free shuttle to the airport; the manager suggested a pub to eat dinner in; we had a basic bkfst in the hotel. Lack of volume for the TV, and the room was uncomfortably cold before we shut off the fan. Otherwise it was a convenient choice.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Katie,We're pleased you found our shuttle service convenient and enjoyed the dining recommendation. Your feedback on the TV volume and room temperature has been noted for improvement. We strive to provide a comfortable stay for all our guests and appreciate your comments.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente acomodación
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Diana,Nos complace saber que disfrutó de su estancia con nosotros. Si necesita alguna otra información por favor no dude en contactar con nosotros. ¡Esperamos darle la bienvenida de nuevo en el futuro!

8/10 - 좋아요

Mina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is dated but pleasant overall. Toilet wasn’t flushing and was making a sound but reception sent maintenance person immediately and they were able to resolve it.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Mina,We appreciate your positive feedback on our prompt maintenance service. Our team is dedicated to ensuring a comfortable stay for all our guests. Should you have any future concerns, feel free to reach out to our management team for further assistance.

6/10 - 괜찮아요

Ankit

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Ankit,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any specific feedback to share with us, please don't hesitate to reach out. Your input is valuable to us for continual improvement.

4/10 - 별로예요

Gordon

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. Air condition made too much noise 2. Expedia showed breakfast included. Found out that wasn't the case upon arrival. I wouldn't have booked this place if I had known. 3. Blood on bathroom wall 4. No regular turn down and house keeping. Found that out upon arrival as well. Only reason I didn't give 1 star is that at least we had a place to stay.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Gordon, We appreciate you sharing your experience with us. We have taken note of your feedback regarding the air conditioning noise, breakfast inclusion, cleanliness, and housekeeping services to ensure better stays for our future guests. We apologize for any inconvenience caused during your visit and appreciate your understanding as we work to improve our services.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has a very good location but inside the rooms look old and they do not provide towels.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello William, We appreciate your feedback on our hotel's location. We regret to hear about your experience with the room's appearance and amenities. Your comments will be shared with the relevant teams for improvement. For any future stays, please feel free to reach out to our management team with any concerns.

2/10 - 너무 별로예요

Martha

2024년 3월에 3박 숙박함

4/10 - 별로예요

Joann

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Joann, We're sorry to hear you didn't fully enjoy your stay with us. Please do not hesitate to contact us directly to discuss any specific concerns you may have had during your time at our hotel. We strive to provide all our guests with a positive experience.

2/10 - 너무 별로예요

Emanuel 님, Panama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me cobraron doble, a través de la aplicación Expedia y también en el hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Emanuel, We are sorry to hear about the inconvenience you experienced. For further assistance regarding the double charge issue, please reach out to our management directly. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Franklin

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Franklin,We are delighted to hear that you had a wonderful experience during your stay with us! Should you have any further thoughts to share, please do not hesitate to contact us directly.

8/10 - 좋아요

Donnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worth the money
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Donnie,We are delighted to hear that you found value in your stay with us. Your satisfaction is our priority, and we hope you had a memorable experience at our hotel. Should you have any further feedback, please feel free to reach out to our management team directly.