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크리스탈 비치 스위트스 마이애미 오션프론트 호텔 여행 후기

3.5 out of 5
크리스탈 비치 스위트스 마이애미 오션프론트 호텔
6985 Collins Ave, Miami Beach, FL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 319개" "
평점 8 - 좋아요. 1000개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 176개" "
평점 4 - 별로예요. 1000개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 86개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

SUNGHO

출장 여행
2021년 6월에 2박 숙박함
답변 제공: Edward GM 님, 2021년 6월 28일
Thanks for your nice review and for your business.

4/10 - 별로예요

Casey 님, Baton Rouge

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It wasn't what I expected. The rooms need updating and it's pretty compact from the bedroom to the bathroom. The door wouldn't open all the way. Another door and a hole in it.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose this place because it was very close to the beach and was very happy with the location. Not only is the beach directly behind the hotel, there are many restaurant options within walking distance. The room was dated but nice, bed was comfortable. The staff were friendly and helpful. I would definitely go back .
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Thank you for you rating and feedback.

4/10 - 별로예요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Beach access was great. Property very old, rooms were dark and gloomy.
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Tamara

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel had a specific smell we couldn’t fogure out what was it,it is close to beach and convenient
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Thank you for your review.

10/10 - 훌륭해요

Melany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
20 years coming here! The best
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your rating and your repeated business. Please come back soon.

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beach was right there
2024년 4월에 6박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your rating.

10/10 - 훌륭해요

Edgar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you for your rating. Come back soon.

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is older, but the staff was great
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for your review and rating.

10/10 - 훌륭해요

Brian Irving

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked through Expedia a king suite. It was on the top floor rm 407. Room was clean, bed and pillows were very comfortable. Great location on the beach with pool and walking distance to anything you need. Many restaurants, Publix grocery store with a starbucks we flew Frontier air and rented a car from Avis that is four blocks away for a long day trip around Miami and everglades. We felt like we got alot for a good price. The only negetive was that its located in a small stretch of a few blocks on collins ave that is run down a little, some store fronts are closed, although we felt complete safe. This is a city hotel so you do have some homeless people on the steets and there is a certain amount of smokers and people vaping. We had a great nine day spring break here with our teenager
2024년 3월에 8박 숙박함
답변 제공: Management 님, 2024년 4월 4일
Thank you for your feedback.

4/10 - 별로예요

Juan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really outdated, staff does not even try to make it better.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Thank you for your rating.

10/10 - 훌륭해요

Stephen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Thank you for your rating.

4/10 - 별로예요

Patty

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby looks nice but the room are very old and runned down. There is not parking on the property so you have to find a place to park. Staff and location was wonderful.
2024년 2월에 2박 숙박함
답변 제공: Ana Fernandez(Front Desk Supervisor) 님, 2024년 3월 19일
Thank you Patty for your feedback.We are glad that you enjoyed your stay with us.We do have a fenomenal location,really close to the beach and different restaurants.We do apologize about the incovenience on your room or the property.We hope to see you soon.

10/10 - 훌륭해요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love Ana at the front desk. Second time we have stayed at Crystal Beach and will be back a 3rd. Truly is as perfect as can be-people, location, and experience. Thankful for the opportunity to have found the venue.
2024년 3월에 3박 숙박함
답변 제공: Ana Fernandez(Front Desk Supervisor) 님, 2024년 3월 19일
Thank you Artur for your feedback.We are glad that you enjoyed your stay with us.We do have a fenomenal location,really close to the beach and different restaurants.We hope to see you soon.

8/10 - 좋아요

Kelly

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for your rating. Come back soon.

10/10 - 훌륭해요

Vernard 님, ST. LOUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the perfect place for me and my family. Very peaceful with so many options to explore and enjoy. Very easy to find food for every meal. I would recommend it to everyone. I will return on future visits.
2024년 3월에 3박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 3월 17일
Thank you very much for your feedback. We are glad to hear you had a great stay. Please come back soon.

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good stay. Convenient and right on the beach. Nice big pool. Biggest negative was that the booking of 3 individuals for one room only accounted for 2 people and we had to pay additional for the third person at checkin. Although they charge you for the third person, that didn’t cover a third beach chair on the beach. You have to pay an additional $15 for another chair which is outrageous since they already charged a third person fee.
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 15일
Thank you Anna for leaving us a review! We are glad you enjoyed the location of the property and the pool. We apologize if it was missed about the lounge chairs for the beach as stated on website. We thank you for your feedback and hope we will get to be of service to you again in the future.

10/10 - 훌륭해요

GISELLE M

2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Thank you for your rating. Please come back soon.

10/10 - 훌륭해요

Lori

연인과의 여행
Loved location, the suite was awesom roomy, only problem we had was with the washer and dryers. But we were able to use ones on a different floor.
2024년 3월에 1박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 3월 6일
Thank you for your review and rating.

10/10 - 훌륭해요

Lori

좋아요: 편의 시설/서비스
Location and price was great. Steps to the beach and close to a great Italian restaurant named George’s. Very clean love kitchenette bed very comfortable. Laundry on site.
2024년 3월에 1박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 3월 4일
Thank you for your review.

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of the property. Right off the beach and the walking path, but also within a couple of blocks of numerous good restaurants, bakeries, grocery, Walgreens, coffee shop. We parked our car and didn’t move it. Parking was very reasonable and not as inconvenient as expected (city parking- not available through hotel). The suite was small but had everything we needed- the separate bedroom from sitting room makes all the difference if you’re an early riser. Towels and beach chairs being provided was an extra benefit. Will return
2024년 2월에 3박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 3월 4일
Thank you for your review and rating.

4/10 - 별로예요

Gokhan

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 3월 4일
Thank you for your rating.

8/10 - 좋아요

Lizabeth

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for your rating.

4/10 - 별로예요

Luciano

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel doesn’t look good is to old for the price we pay is too much
2024년 2월에 6박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 2월 28일
Thank you for your feedback.

6/10 - 괜찮아요

Nick

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was below average experience during my two day stay at this hotel
2024년 2월에 2박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 2월 27일
Thank you for your review and rating.

8/10 - 좋아요

Yanet

좋아요: 청결 상태
2024년 2월에 7박 숙박함
답변 제공: Crystal Beach Suites Management 님, 2024년 2월 27일
Thank you for your rating.

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was incredible. Rooms were spacious. We didn’t have a car but everything we needed was a short walk from bar grocery store ihop for breakfast ice cream dinner options. Beach was beautiful. Nice pool area. Would recommend to anybody.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you Lori for leaving us a review. We are thrilled to know you enjoyed the amenities and location. We look forward to being of service to you again in the future.

10/10 - 훌륭해요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
No parking on site but we were able to park in nearby public lots with no issue. Room did smell very strongly of bleach on arrival (some way to air it out would be nice). Pool was closed and it was never communicated in advance (even though details about the pool were sent). Updates in the rooms are a little wonky (so many mirrors) and the kitchen is a little hard to use (dishes and pots/pans inaccessible without climbing the furniture). Otherwise a great place - excellent location, very clean, and the bed was comfy.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you Tracey for taking the time to leave us a rating and review. The pool is open so we are sorry if the pool was closed during your stay. We are glad you enjoyed the location and that your stay was comfy. We will use your review for training purposes and hope we will get to be of service to you again in the future.

10/10 - 훌륭해요

Cheling

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thank you Cheling for leaving us a review. We are thrilled to know you enjoyed your stay with us and look forward to hosting you again soon.

10/10 - 훌륭해요

Igor

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and close to the beach. Kid friendly
2024년 2월에 5박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you Igor for leaving us a review and rating. We are thrilled to know you enjoyed your stay and look forward to being of service to you again in the future.

2/10 - 너무 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you Samuel for leaving us a rating. We are always looking for ways to improve and apologize your stay was not perfect. We hope you will share your experience and in doing so allowing us an opportunity to serve you again.

8/10 - 좋아요

Luis

2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 20일
Thank you for your rating.

10/10 - 훌륭해요

Leonardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was under repairs
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you Leonardo for leaving us a review. We hope that by your next visit, our pool will be back up and running. We hope you will choose us on your next visit when visiting Miami Beach.

10/10 - 훌륭해요

Clifford 님, Barnegat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Senora Fanny and Senor Claudio do an outstanding job to make your stay pleasant. Professional , friendly, and courteous. Good job !!! Thank you
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you Clifford for your review. I am thrilled to know you enjoyed your stay with us and will be sure to celebrate Fanny and Claudio!!!! We look forward to hosting you again in the future!

6/10 - 괜찮아요

ziad

별로예요: 청결 상태, 직원 및 서비스
They said we will be able to check in at 3 pm than it's was 4 pm and still want it us to wait I had to litterly change my tone until they accept to check us is reception is 0
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you, Ziad! We are sure that the reason your room time was pushed back is that we are dedicated to providing you with a clean and working room but we understand travel can be tiring. We hope your stay was a good one besides your check-in and hope we will have another opportunity to serve you again in the future.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Thank you Christine for your review! We are thrilled to know you enjoyed your stay with us and look forward to being of service to you again in the future.

10/10 - 훌륭해요

Clifford 님, Barnegat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Senora Fenny and senor Claudio are outstanding in professionalism ,customer service , and referrals for great places to eat and things to do!!! Great job ! This is my 4th stay in only a couple months. The ENTIRE staff including maintenance and housekeeping(although I haven’t used them) do an excellent job keeping the hotel clean and operational.
2024년 1월에 3박 숙박함
답변 제공: RBP 님, 2024년 1월 16일
Thank you so much Clifford for taking the time to leave us a rating and a review. We are thrilled to know you enjoyed your stay and will celebrate with our team!! We look forward to being of service to you again in the future.

8/10 - 좋아요

Nestor

2023년 12월에 12박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for your feedback.

6/10 - 괜찮아요

Beshay

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location on the beach. Near transportation, shopping, and restaurants. Although the suite is spacious, the bathroom is too small. Walls are not sound proof, we woke up almost every night because of noise from the guests upstairs. Swimming pool was in maintenance, not informed about this on Expedia or by any other communication until we checked in. There is a twenty dollar per day resort fee (not transparent on Expedia either). The most unreasonable fee was the $1 per bag per hour when you leave your luggage after checkout (never seen this in any other hotel). Overall, an average place
2023년 12월에 4박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for your feedback.

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Service was great. They allowed us to check in early. The pool was closed. Nice being close to the beach.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for your feedback.

4/10 - 별로예요

Maureen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was closed, and of all the emails they sent me,they never mentioned it It was very disappointing ☹️😠
2023년 12월에 7박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for your feedback.

8/10 - 좋아요

Mariam

2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 29일
Thank you Mariam for taking the time to leave us a rating and review. We are always looking for ways to improve and would love to hear from you on what would have made your stay 5 stars. It is our hope we will get another opportunity to serve you again in the future.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very accommodating. Found a room for early check in, and suggested places for very delicious food to eat. The beach was wonderful.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 28일
Thank you for your wonder review.

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Ok
Great location, right next to the beach. Room was handy to have small kitchenette. Tried to do laundry, wouldnt take quarters and error code for card payment. Front desk would not refund my $2 in quarters since the machines belong to 3rd party company, who is not available on the weekend to repair machines. Laundromat 3 blocks away solved the issue. Receptionist not very helpful.
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 21일
Thank you for your review.

6/10 - 괜찮아요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty room, pool and fitness center have inconvenient hours. Parking situation is ridiculous. The only good thing about this place is the location.
2023년 10월에 4박 숙박함
답변 제공: Edward GM 님, 2023년 10월 30일
Thanks for the review and feedback. We agree our location is the BEST!

8/10 - 좋아요

Rebecca

2023년 10월에 2박 숙박함
답변 제공: Edward GM 님, 2023년 10월 31일
Thanks for the great review and for your business

6/10 - 괜찮아요

Lyudmila

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Edward GM 님, 2023년 10월 28일
Thanks for the good review. We appreciate your business. Please come back again soon.

10/10 - 훌륭해요

Mayu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our receptionist Claudio was an amazing and help us a lot!
2023년 10월에 3박 숙박함
답변 제공: Edward GM 님, 2023년 10월 20일
Thank you for the excellent review and for your business. We are grateful.

10/10 - 훌륭해요

Tarrin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very clean and so many choices for restaurants within walking distance
2023년 10월에 2박 숙박함
답변 제공: Crystal Beach Management 님, 2023년 10월 18일
Thank you for your wonderful review.

10/10 - 훌륭해요

DEIRDRE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great comfortable stay.
답변 제공: Edward GM 님, 2023년 10월 16일
Thank you for the excellent review. We are so happy to hear that you had a great and comfortable stay. Please come back soon and thank you for your business which we appreciate very much.