해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월

렉싱턴 바이 호텔 RL 마이애미 비치 여행 후기

2.5 out of 5
렉싱턴 바이 호텔 RL 마이애미 비치
4299 Collins Avenue, Miami Beach, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1122개 이용 후기 중 360개" "
평점 8 - 좋아요. 1122개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1122개 이용 후기 중 203개" "
평점 4 - 별로예요. 1122개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1122개 이용 후기 중 166개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel great pool area with bar and food. Access to the beach with lounge chairs and umbrella included.
2024년 4월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Joann, Thank you for sharing the highlights of your stay at the Lexington by Hotel RL Miami Beach. We are happy you enjoyed our excellent pool area. We hope you will make us your home whenever you are in the area. Luis ArellanoComplex General Manager

2/10 - 너무 별로예요

Maria

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Maria, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Christina 님, Young America

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Christina, Thank you for choosing the Lexington by Hotel RL Miami Beach. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

LIDIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I just spent 5 days with my daughter for her 16th birthday at Lexington Hotel . What a beautiful place !!! 😍❤️🌴☀️. We were on the 8th floor with pool & ocean view. You should see my daughter’s face when we walked in :)) Stuff were treating us as family and we will truly miss them!!! Everyone was so kind and friendly . Truly beautiful place to go with your family . 5 stars - we are definitely loving them :))
2024년 4월에 4박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Lidia, Thank you for taking time out of your day to share your remarks. It is always very encouraging to see such positive scores concerning your recent experience here at the Lexington by Hotel RL Miami Beach, particularly when it comes from those who matter most- you! Again, thank you for letting us know how much you and your daughter enjoyed our beautiful property and friendly staff. We hope to welcome you back soon.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Joseph

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
On entering the hotel you can see how tired and dated it is, however all areas are clean. Check in straight forward, we were not informed about the offer of free towels you are allowed for around the pool. Room is spacious and the view over looking the beach is fantastic. The toiletries are cheap the bed sinks in the middle. However the noise levels are the worst. Huge gaps under the door means you hear everything. Thin wall mean you hear everything. Old windows mean you hear everything outside.
2024년 4월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Joseph, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We also apologize for the noise disturbance during your stay. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Magerlin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is so clean but the pool and other areas I don't like because it’s look like so old and need maintenance.
2024년 4월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 23일
Dear Magerlin, Thank you for choosing our hotel and sharing your feedback. Although you liked your clean room, we apologize for the concerns with our common areas, and we will address this appropriately. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelent service
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 22일
Dear Betty, Thank you for the perfect rating. We are delighted you enjoyed your stay with us and appreciate the compliments on our friendly staff and outstanding service! We look forward to welcoming you back to Lexington by Hotel RL Miami Beach on your next trip this way.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

crystal

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Little outdated overall it was ok
2024년 4월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 21일
Dear Crystal, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Luis Arellano,Complex General Manager

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very low quality accommodation, staff incompetent and unable to communicate properly with guests.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 22일
Dear Susan, Thank you for taking the time to share your feedback. We are sorry to read that the room you were in did not meet your expectations. We typically receive wonderful feedback regarding our property and our guest rooms; therefore, it is disappointing to know we did not leave you with a favorable impression. Furthermore, we want you to know we are committed to providing the highest level of service and quality for every guest, therefore we will address these issues with the appropriate individuals. We hope you will accept our sincere apologies for your disappointing experience and consider giving us another chance to make a better impression.Luis Arellano,Complex General Manager

8/10 - 좋아요

Shyamala

2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 22일
Dear Shyamala, Thank you for the kind rating of your stay at the Lexington by Hotel RL Miami Beach. We are delighted you enjoyed everything about your time with us. We hope to see you again on your next trip to the area.Luis Arellano,Complex General Manager

2/10 - 너무 별로예요

Kevin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Self parking was a joke you have to wait till the person behind desks wakes up to get in the gate. The two cabana bars beer taps did not work. The tvs outside didn’t work. No music outside. The inside bar the bartender had snatched money from my wife and said we didn’t pay. She chased us outside with an attitude and the hole staff was very rude. The fridge in our room did not work and ended up having to throw groceries and beverages away . The rooms door had cracks so big you could see people in the hallway. The staff would be so loud cleaning and talking on walkie talkies it would wake you up. Not once did management or anyone address issues and or make it a note to speak to us. Poor service out of the ten times in Miami this had to have ben the worst hotel stay from cleanliness to staff friendliness. Then to only have two night of hotel fees taken off for the 240 in food and beverages u had lost is a joke! As a guest or customer you should not have to address issues more then once or feel in the wrong by doing so. The bartender should be fired The staff should have ben made aware of sleeping on shifts and having paying customers wait 10 -15 minutes to get into lot.
2024년 4월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 4월 16일
I'm sorry to hear about your experience with us. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. Your feedback is extremely valuable to us as it helps us improve our standards every day.

10/10 - 훌륭해요

Tina Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing room. Was able to get an early check in. Staff was amazing!
2024년 4월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 14일
Dear Ms. Marie, Thank you for choosing Lexington by Hotel RL Miami Beach and for your wonderful comments. We are pleased to know that your stay was perfect in every way possible and that you enjoyed our refreshing accommodations. We are also glad that loved our easy check-in process as well as the excellent service provided by our devoted staff. We appreciate your business and look forward to welcoming you back soon.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Cynthia 님, Buffalo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Front desk was friendly and accommodating. Property is old and needs upgrading. Room was clean. The restaurant on property is scary and not owned by hotel. Walking distance to CVS and Walgreens. Served its purpose for overnight.
2024년 4월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 14일
Dear Cynthia, Thank you for taking the time to share your thoughts. Although we are glad you liked our convenient location, spotless accommodations, and our devoted associates, we are sorry for not meeting some of your expectations and that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the pleasure of welcoming you back in the future.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Gisell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel
2024년 4월에 7박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 9일
Dear Gisell, Thank you for the wonderful review of your stay at the Lexington by Hotel RL Miami Beach. We are delighted you enjoyed everything about your time with us and that we exceeded your expectations. It was a pleasure to host you, and we hope to see you again on your next trip to Miami Beach!Luis ArellanoComplex General Manager

4/10 - 별로예요

Paul Adkins

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for three night, and on are first night we seen a roach on the wall. They said they would send someone up to check the room but couldn’t tell if someone did or not. There was trash under the beds and doesn’t look like any one vacuum ever but the staff was nice and polite and the manager gave me the money back for the resort fees. And the pool looks dirty we went to the beach that’s right behind the hotel I wouldn’t stay here again!!!
2024년 4월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 10일
Dear Mr. Adkins, Thank you for taking the time to share your review. We are glad to know you liked our thoughtful hospitality. However, on behalf of our entire team, please accept our apologies for not providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We also apologize for the cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are grateful for your patience, and we hope to have another opportunity to show you the outstanding visit you deserve on your next visit to the area. Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Jessica

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you need a room for one night like we did, this works. Anything longer, I’d go somewhere else. Our room didn’t have any hooks, and no shelf in the shower (so you’re setting your stuff on the floor). What we did love was the proximity to the beach! The hotel pool was dirty and the bar was lacking our basic favorites, but the beach was great! That would be the only reason I would stay here again, but I would definitely look into other nearby hotels first!
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 9일
Dear Jessica, Thank you for taking the time to share your review. While we are glad to know you liked our ideal location and excellent beach, we apologize for the concern you had with our in-room amenities. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are also sorry for the cleanliness issues you underwent and the inconvenience this has caused. We will discuss your remarks with appropriate individuals so such matters do not happen again. Furthermore, we regret your disappointment with our on-site bar concerning our beverage options. Thank you again for your patience, and we hope you will give us another chance to make a better impression. Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Shaheeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 8일
Dear Shaheeda, We are delighted you enjoyed your stay at Lexington by Hotel RL Miami Beach. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Karleesa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 8일
Dear Karleesa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Lexington by Hotel RL Miami Beach; we hope to see you again soon. Luis Arellano,Complex General Manager

8/10 - 좋아요

Gurdeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 7일
Dear Gurdeep, Thank you for choosing Lexington by Hotel RL Miami Beach and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Luis Arellano,Complex General Manager

10/10 - 훌륭해요

carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen precio la habitacion excelwnte
2024년 4월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 4일
Dear Carlos, Thank you for choosing Lexington by Hotel RL Miami Beach and for your perfect rating. We are thrilled to read that you loved our well-maintained accommodations and found us at an excellent value. It was a pleasure hosting you, and we look forward to your next visit to the area.Luis Arellano,Complex General Manager

4/10 - 별로예요

Shonetta

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needed updating. The rooms were dirty. The toilet flushed once and continued flushing for a hour before maintenance came to fix it. This hotel is not worth the price! We left after one night.
2024년 3월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 8일
Dear Shonetta, Thank you for your review. We sincerely apologize for the inconvenience caused due to the maintenance issues in your room and for disappointing you with the overall look and feel of your accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We are grateful for your patience and hope you will reconsider staying with us so we can provide you with the flawless stay you deserve.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Bishnu

좋아요: 숙박 시설 상태 및 시설
Everything was good, but there was no microwave in room.
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 2일
Thank you for your review. Although we are glad you liked many aspects of your stay, we are sorry you were disappointed by not having a microwave in the room. Your feedback will be shared with the appropriate individuals in our organization. We are glad you stayed with us, and we do hope you will revisit.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Zhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Oceanview room view is great, right in front of the beach, also there is trolley stop station at front of the hotel, very convenient.
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 2일
Dear Zhi, Thank you for the excellent review of your stay at Lexington by Hotel RL Miami Beach. We are thrilled to read that you loved our accommodations with the incredible views from your room. The free trolley service is a great way to see many sights and visit local attractions without the hassle of traffic and parking, and we are so glad you enjoyed it! We look forward to your next stay!Luis Arellano,Complex General Manager

8/10 - 좋아요

Genevieve

2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 20일
Dear Genevieve, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Lexington by Hotel RL Miami Beach. We look forward to your return and wish you all the best with your future travels.Luis Arellano,Complex General Manager

8/10 - 좋아요

Chevette

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 1일
Dear Chevette, We are thrilled you had an excellent stay at Lexington by Hotel RL Miami Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Luis Arellano,Complex General Manager

10/10 - 훌륭해요

ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice spot
2024년 3월에 1박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 30일
Dear Anthony, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

4/10 - 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would not recommend this hotel. Very outdated and rundown. The restaurant in the hotel had a dirty empty fish tank that smelled and caused us to walk out the minute we walked in. Also way over priced!
2024년 3월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 30일
Dear Susan, Thank you for taking the time to share your thoughts. We sincerely apologize for the inconvenience caused due to the concerns you experienced at our restaurant and the overall look and feel of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We appreciate your patience and hope you will consider giving us another chance to make a better impression.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Staff needs to learn customer service. Rude and miserable looking. Very disappointed. Dont recommend
2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 29일
Dear Julie,I'm sorry to hear about your experience with us. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. Your feedback is extremely valuable to us as it helps us improve our standards every day.

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well priced but internet is very slow
2024년 3월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 28일
Thanks for your feedback. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bueno para el precio que ofrecen
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 28일
Dear Randy, Thank you for the feedback. We are thrilled that you had an obverall pleasant stay. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate all the praise, and we hope to have the opportunity to welcome you back for a future visit.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Ivan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked Ocean View but only got a room with a partial view. After it rained there was flooding inside the room. Bad service and hotel experience for the price that I paid
2024년 3월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 27일
Dear Ivan,I'm sorry to hear about your experience with us. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. Your feedback is extremely valuable to us as it helps us improve our standards every day.

8/10 - 좋아요

eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bonne place qualité prix
2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 27일
Dear Eric, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Perfect spot for getting around as the bus stop is located out front. CVS down the block and beach on other side
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 27일
Dear David, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We are glad you had a perfect stay and that our location was perfect for your needs. Thank you again for being our guest, and we look forward to welcoming you back whenever your travels bring you to Miami Beach!Luis ArellanoComplex General Manager

8/10 - 좋아요

IVAN

2024년 3월에 6박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 14일
Dear Ivan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Lexington by Hotel RL Miami Beach. We look forward to welcoming you back on your next visit!Luis ArellanoComplex General Manager

10/10 - 훌륭해요

jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquila el area del hotel con restaurantes cercas con buena calidad así como el área de la playa muy confortable
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 25일
Dear Jesus, Thank you for the fantastic review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you for being our guest, and we hope you will come back to see us again soon.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Shaunta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are the absolute best! I will be back!
2024년 3월에 1박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 23일
Dear Shaunta, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very good time , staff is great
2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 23일
Dear Michael, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

Rosa

2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 4월 11일
Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach front access and chairs on the beach.
2024년 3월에 2박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 22일
Dear Elizabeth, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect spot
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Anthony, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at the Lexington by Hotel RL Miami Beach. We look forward to welcoming you back on your next visit.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Alan

2024년 3월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 4월 8일
Thank you for your review. It is great to see that you enjoyed your time with us.

6/10 - 괜찮아요

Jennifer

2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 4월 8일
Dear Jennifer, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Luis Arellano,Complex General Manager

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly and our room was clean and comfortable, but there is no sound proofing from neighboring rooms. I was awakened nightly because people in the next room were talking or watching tv. It was like they were in our room with us.
2024년 2월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 16일
Dear Suzanne, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We appreciate your comments about our friendly staff and refreshing rooms. However, we hope you will accept our apologies for the noise disturbances from nearby guests. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Elana

좋아요: 숙박 시설 상태 및 시설
it was on the beach
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 15일
Dear Elana, Thank you for choosing Lexington by Hotel RL Miami Beach and for sharing your feedback. We are delighted you enjoyed our oceanfront location and proximity to nearby trendy restaurants and exclusive South Beach nightclubs! It was a pleasure having you as our guest, and we hope to see you again soon on your next trip this way.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Mario

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Beaucoup de bruit dans les corridor , le soir et nuit , porte qui claque , parle fort mal insonorisé musique , auto
2024년 3월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Mario, Thank you for reviewing your stay. We hope you will accept our apologies for the noise disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Luis Arellano,Complex General Manager

8/10 - 좋아요

renata 님, bryn mawr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, easy info
2024년 1월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Renata, Thank you for the kind review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded most of your expectations! Thank you once more for being our guest, and we hope you will come back to see us again soon.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Neenah

아이를 동반한 가족 여행
Hotel was clean but a bit older. Otherwise it was a good deal.
2024년 1월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Neenah, Thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Luis Arellano,Complex General Manager

8/10 - 좋아요

hinda

2024년 3월에 2박 숙박함
답변 제공: Mario Mata 님, 2024년 4월 2일
Thank you for your review. It is great to see that you enjoyed your time with us.

8/10 - 좋아요

Sonia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manque de calfeutrage à la porte de chambre pour le bruit et la lumière
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 13일
Dear Sonia, Thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased that you had a pleasant stay overall. However, we apologize for the concerns you had with the door in your room. Feedback such as yours allows us to continually monitor and improve our guest experience. We enjoyed having you with us and hope we will see you here again soon for an even better experience.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Julissa

2024년 1월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 14일
Dear Julissa, Thank you for choosing the Lexington by Hotel RL Miami Beach and for the high rating. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you for being our guest, and we hope you will come back to see us again soon.Luis ArellanoComplex General Manager