해변

트리하우스 스튜디오 호텔 여행 후기

트리하우스 스튜디오 호텔
7126 Biscayne Boulevard, Miami, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 313개 이용 후기 중 115개" "
평점 8 - 좋아요. 313개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 45개" "
평점 4 - 별로예요. 313개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 55개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Daneshka

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
답변 제공: Riel 님, 2024년 1월 10일
Dear Daneshka,Greetings from Apple Tree Inn! Thank you for taking the time to send us your review. We are thrilled to know that you had a delightful time with us. We'll be sharing this with the rest of the team. See you again, soon!Regards,Guest Services TeamApple Tree Inn

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I enjoyed my time there.

10/10 - 훌륭해요

Sandra 님, CASTLE ROCK

10/10 - 훌륭해요

Luis

2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

Adiane

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Greg

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is overrated and looks like a youth hotel. It is near a busy street and a bit noisy. There is no front desk. All is done online without interactions to receive the codes to access the facility. Important, it is a 3 story house without elevators, only stairs. Hence, it is not a place for disabled poeple. Finally, the charges and taxes add 30% to the total price. Be aware!
2022년 7월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 7월 17일
Thank you for sharing your review on our page, Greg. We believe that feedback, be it negative or positive, can serve as a learning experience for our team. On the other hand, we’d like to know more about what transpired whilst you are with us. We hope you can respond to it directly in order for us to review this matter further.

10/10 - 훌륭해요

Marco Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice accommodation and friendly staff.
2022년 7월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 7월 14일
Thank you for taking the time to share your experience at Treehouse Studio Hotel, Marco. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests. We hope that you will return soon to create a more memorable experience.

4/10 - 별로예요

Malejita

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
demasiado ruido en toda la noche no pudimos descansar los dias q estuvimo ahí
2022년 7월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 7월 14일
We are sorry to learn about loud noises you had to endure, Malejita. We care about your experience and we realize no words can change your feelings of disappointment, or the inconveniences you experienced. We have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay. We appreciate you sharing your experience, and we will surely take appropriate steps so this doesn’t happen again.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for this price
Good rooms, nice a/c , it is clean, no mold, but a bit of moisture smell, dropping water on walls, few flies , and few cockroaches.
2022년 6월에 4박 숙박함
답변 제공: Treehouse Studio Hotel 님, 2022년 6월 29일
Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more amazing stay here in Treehouse Studio Hotel.

2/10 - 너무 별로예요

Yatae

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 27일
Thank you for sharing your review on our page, Yatae. We believe that feedback, be it negative or positive, can serve as a learning experience for our team. On the other hand, could you please let us know what specific issues you’ve encountered? We’d like to know more about what transpired whilst you are with us. We hope you can respond to it directly in order for us to review this matter further.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a hotel we would come back to
We ordered through Hotels.com and did a small blunder as we booked a "dorm room" with 4 beds instead of a queen bed which was not a big issue. Upon arrival, check-in is performed by using a link sent by e-mail before you get a code to access the hotel which might be a bit cumbersome for some people. (there is no receptionist in the lobby) At first we managed to get in to the wrong room with the code that was sent to us as I had read the wrong room number, after realizing this we also got into the correct room with the same code which had us worried for the safety of our stuff if other rooms have the same access code but we did not dare to try again. They have security cameras on all floors which helped a bit. Room was worn, not very clean, lots of dust in corners and in need of a proper clean, some sheets were spotty, we had to remove a cockroach that ran around on the floor. Unfortunately we cannot recommend this hotel at the price they demand. Only positive thing was free parking in the back of the hotel. Stayed in 4 different hotels on this vacation and all were good except Treehouse. The hotel we stayed at near the airport was cleaner the last 2 days had a receptionist, included breakfast, free parking, swimming pool and had clean rooms all at a lower price. Uber to downtown was 5 USD more but well worth it.
2022년 6월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 23일
Please accept our sincerest apologies for the inconveniences you experienced during your recent stay with us. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes. We hope that you can give us another chance and come visit us again with assurance of marked improvement.

10/10 - 훌륭해요

aneudis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great lace to stay. Truly recommend it..
2022년 6월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 15일
We are elated on hearing how we were able to make your stay at Treehouse Studio Hotel a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams. Looking forward to welcoming you back and providing with you an even more amazing experience in the future, Aneudis.

6/10 - 괜찮아요

Karla

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A/C didn’t working properly
2022년 6월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 15일
Thank you Karla for your review. We are sorry to learn about your experience, and we sincerely apologize for it. We always value our guests who are keen in giving us their feedback, which helps us improve our services. Please be assured that your comments have been relayed to the relevant departments concerned. We hope that this would not deter you from further experiencing what our property has to offer, and we look forward to your return.

4/10 - 별로예요

Keith

별로예요: 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

David

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was small yet ok for the price. Check-in was not as easy and touch less and they promote. You have to call the 800 to get the code to get in. Parking barely fits 6 or 7 cars. Someone broke the door handle and the alarm went off for about 2 hours before someone fixed it. Very annoying . Tenant upstairs had his music blasting through the walls all night long.
2022년 5월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 10일
Hi David, Greetings from Treehouse Hotel! We are sorry to learn about the inconvenience you had to endure. We care about your experience and we realize no words can change your feelings of disappointment. We have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay. We appreciate you sharing your experience, and we will surely take appropriate steps so this doesn’t happen again. Thank you for staying with us and we still wish to welcome you back. Regards, Guest Services Team

8/10 - 좋아요

Ya Yun

출장 여행
좋아요: 청결 상태, 객실의 편안함
Promedio
Está en un punto medio a 20 min. De aereopuerto MIA, south beach, bal Barbour. Precio aceptable costo beneficio si aún no está definido si shopping o fiesta.
2022년 5월에 5박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 12일
Thank you for taking the time to share your experience, Ya Yun. We are happy to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests. We hope that you will return soon to create a more memorable experience.

2/10 - 너무 별로예요

Victori

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

yeibi Damaris linder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and peaceful..
2022년 5월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 10일
Thank you for the great review, Linder! We are elated to know that you had a worth remembering vacation during your stay here in our hotel. We look forward to welcoming you back and providing you an even more memorable experience in the future.

2/10 - 너무 별로예요

Damee

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The roaches was really my breaking point. Otherwise the room is super cozy.
2022년 5월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 6월 10일
We appreciate your time in getting connected back with us with your review, Damee. We are very happy that you enjoyed the ambiance of the room. Your appreciation means a lot to the team and we will certainly continue to further positive stay experiences. It was really regrettable that there were roaches during your stay, and as we take things seriously for improvement, your feedback will surely mark our notes to avoid recurrence for any future guests. We’d love to welcome you back again here at Treehouse Studio Hotel.

10/10 - 훌륭해요

Pamala

2022년 5월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 25일
Hi Pamala, Greetings from Treehouse Hotel! Thank you very much for staying with us and thank you for your time in leaving a rate for your stay. We are looking to welcoming you back. Regards, Guest Services Team

4/10 - 별로예요

Shakir

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To room was to small
2022년 5월에 2박 숙박함
답변 제공: Khaz 님, 2022년 5월 15일
Thank you Shakir for taking the time to review Treehouse Studio Hotel. We apologize that we failed to meet your expectations because of the challenges you encountered during your stay. We have always taken pride in treating our guests, especially loyal ones like you with utmost care and respect. It is with customer’s feedback that we were able to assess our level of performance and identify areas for improvement. Please be assured that we will continue to work on improving our services. We hope that you can give us another chance and come visit us again with assurance of marked improvement.

8/10 - 좋아요

Ralph

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property is in a good location about 10 minutes from the property. The pictures are a little misleading the rooms are very small, and this location is not on the beach like the picture portrays. However the property is in a good location, the room was clean and the property was very nice
2022년 5월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 11일
Thank you so much for your recent stay and review Ralph. We felt excited that you liked the location of the hotel and cleanliness of the room. Rest assured that your heartwarming feedback will go out to the rest of our teams. Looking forward to welcoming you back and providing with you an even more amazing experience in the future.

6/10 - 괜찮아요

Ralph Lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

james

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I absolutely love this place!! As soon I walked in- I was immediately relaxed. The smell was soo relaxing and refreshing!! The decor was stunning!! Highly recommended!!! Definitely will book this place again!!! The location is perfect. 15 minutes away from beach, 15 minutes away from airport. Restaurants was in walking distance.
2022년 5월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 9일
Hi James! Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more amazing stay here in Treehouse Studio Hotel.

2/10 - 너무 별로예요

Shawndel

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The smell and no staff to correct the problem. Plus it’s been 5 days and I still haven’t received my 150 dollar deposit!
2022년 4월에 3박 숙박함
답변 제공: Khaz 님, 2022년 5월 8일
Thank you Shawndel for taking time to review Treehouse Studio Hotel. We apologize that we failed to meet your expectations because of the challenges you encountered during your stay. We have always taken pride in treating our guests, especially loyal ones like you with utmost care and respect. It is with customer feedback that we were able to assess our level of performance and identify areas for improvement. Please be assured that we will continue to work on improving our services. In line with the security deposit, as per checking in our system, the authorization we made to your card ends in 9960 has been released already last May 2. You may also contact your bank for further assistance.

8/10 - 좋아요

Ivan Mauro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 6일
Hi Ivan. It’s great to hear that you had a positive experience at . Our team will be happy to hear that their hard work has paid off. If there’s anything we can do to serve you further, let us know.

2/10 - 너무 별로예요

James

2022년 5월에 1박 숙박함

8/10 - 좋아요

Felipe

2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Yenifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 4월에 2박 숙박함
답변 제공: Khaz 님, 2022년 5월 2일
Thank you for taking the time to share your experience at Treehouse Studio Hotel. We are thrilled to know that you had a delightful stay with us. I hope that you will return soon to create a more memorable experience.

2/10 - 너무 별로예요

Dwayne

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 5박 숙박함

4/10 - 별로예요

Shriram

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the room is closer to the road and there is no noise cancellation at all. Shower handle is broken and even after we complained, it was not fixed during our stay. No vents the room and bathroom. The room is way smaller that it looks in the pictures. Even Motels will be better compared to this. Definitely not going back or recommending to anyone else.
2022년 4월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 4월 28일
Please accept our sincerest apologies Shriram for the inconveniences you experienced during your recent stay with us. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes. We hope that you can give us another chance and come visit us again with assurance of marked improvement.

4/10 - 별로예요

May

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 4월 26일
Hi May. We are sorry that your experience here at Treehouse Studio Hotel didn’t quite match your expectations. We believe that feedback, be it negative or positive, can serve as a learning experience for our team. On the other hand, could you please let us know what specific issues you’ve encountered? We’d like to know more about what transpired whilst you are with us.  We hope you can respond to it directly in order for us to review this matter further.

6/10 - 괜찮아요

LEE

I wish I would have known that the hotel had no elevators I came in for surgery and it was hard for me to get back into my room after it do it space will small a little outdated for the price I would have expected a little bit more
2022년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 5일
Thank you Lee for taking time to review Treehouse Studio Hotel. We apologize that we failed to meet your expectations because of the challenges you encountered during your stay. We appreciate you sharing your experience, and we will surely take appropriate steps so this doesn’t happen again. We hope that you can give us another chance and come visit us again with assurance of marked improvement.

2/10 - 너무 별로예요

chanteyzia

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was difficult and hidden fees I only stayed one night never again
2022년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 5일
Hi Chanteyzia! We are sorry to learn about the unsatisfactory check-in process you had to endure. Moreover, could you please let us know what specific charges you've got? We hope you can respond to it directly in order for us to review this matter further.

4/10 - 별로예요

Deepika

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Treehouse stay
You get what you pay! Not anywhere near the Miami beach, hotels.com pictures were misleading. 30 minutes drive from the beach. Beds were comfortable and clean, plenty of towels and toiletries. small bathroom, wet floor, good water temperature and pressure. friendly cleaning crew. Not very close to the shopping, 4 blocks walk to Wendys and mini mart. Building was safe and quiet. I was charged twice, I paid on Hotels.com and again charged by Tree House Hotel, filing a dispute with the bank. Overall it's a good place if you have a family stay. Each room has a 4 bunk beds. Had many Buddha statues and pics, calming and serene.
2022년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 5일
We are elated on hearing how we were able to make your stay at Treehoue Studio Hotel a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams. Looking forward to welcoming you back and providing with you an even more amazing experience in the future, Deepika.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenient
2022년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2022년 5월 5일
Thank you for taking the time to share your experience, David. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests. We hope that you will return soon to create a more memorable experience.

8/10 - 좋아요

kaylee

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel.
The hotel was very nice, smelled very clean walking in. The room was clean for the most part, it could be cleaner tho. There is no kitchen or microwave or anything so that kinda sucked. But I did ask for a mini fridge witch they provided so that was really nice. It’s in a really nice location with a lot of places to eat with in walking distance. The beach is about a 15 min drive away. Everything is pretty close. I would definitely stay again.
2022년 4월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 4월 29일
Thank you for the great review, Kaylee! We are elated to know that you had a worth remembering vacation during your stay here in our hotel. We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit.  Looking forward to welcoming you back and providing you with an even more memorable stay in the future!

8/10 - 좋아요

Katja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in and out process was super easy and convenient.
2022년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2022년 4월 16일
Thank you for taking the time to share your experience at Treehouse Studio Hotel. We are thrilled to know that you appreciate our unique processes. Your kind words inspire us to always provide the best service to our guests and we hope that you will return soon to create a more memorable experience. Kind Regards, Guest Services Team

10/10 - 훌륭해요

Sarah 님, Oshkosh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Very clean and quiet.
2022년 4월에 6박 숙박함
답변 제공: Treehouse Studio Hotel 님, 2022년 4월 13일
We are elated on hearing how we were able to make your stay at Treehouse Studio Hotel a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams. Looking forward to welcoming you back and providing with you an even more amazing experience in the future, Sarah!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
Cheap comfy for fast trip
Comfortable bed. Very clean. No hot Ayer this morning though.
2022년 4월에 1박 숙박함
답변 제공: Treehouse Studio Hotel 님, 2022년 4월 14일
We are more than happy that you enjoyed your stay with us! It would be our pleasure to be of service with you again in the near future.

8/10 - 좋아요

Jamie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This place was a very pleasing stay for what we needed. It was overall pretty clean with no dirt or mold in the room. The sheets seemed pretty clean minus some particles on them. Overall the room was simple yet pleasant, however, much smaller than expected. It did provide a small kitchen area with faucet and fridge. There was under bed storage and safes, however, we could not figure out how to open the safes as they were all locked with no code given for them. The bathroom was okay. The toilet was a bit too close to the door so your knees would sit up against it and we had a friend who has trouble fitting. The shower was nice and had good pressure, however, the top of our shower head was broken and would just spray water all over the outside of the shower area, additionally we had a very bad issue where the shower water would all of the sudden become scalding hot and would stop not matter which way we turned the handle. There were no bugs, however, we did have a gecko in our room but that wasn't a big deal to any of us. It's Florida after all. There is no front office and no breakfast or accommodation outside of the room. The parking lot was difficult to find at first but we called support and they instantly answered and directed me to it. They are a very responsive 24/7 support team and can be contacted via text or call. The parking lot was gated but the gate was stuck open so it didn't do much but I never felt unsafe in the neighborhood we were in. Overall a good stay.
2022년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 4월 11일
Hi Jamie, Greetings from Treehouse Hotel! Wow! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests, Jamie! We are elated on hearing how we were able to make your stay a good one. We're very happy to hear that you found our services at par with your expectations. Our team members will surely be inspired to strive more for excellence with the feedback you just imparted. We look forward to welcoming you back and providing you an even more memorable experience in the future! Thank you. Regards, Guest Services Team

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay here in a hip and fun neighborhood of Miami. Enjoyed great cuisine and drinks in the immediate area and loved having an easy place to come back to. The check-in/check-out couldn’t have been easier! They made sure my room felt welcoming and equipped. Will stay here again.
2022년 4월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 4월 11일
Hi Sam! Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more amazing stay here in Treehouse Studio Hotel.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Location was ok. The property was in walking distance to some cafes and restaurants. There was little bedding supplied - a sheet and a fleece blanket.
2022년 4월에 3박 숙박함
답변 제공: Guest Services Agent 님, 2022년 4월 9일
Thank you so much for your recent stay and review, Rebecca. We felt excited that you liked the accessibility of our hotel and we are glad you appreciated it. While we were disappointed that we didn’t meet your expectations with the room amenities, we will be sharing your complete review with the rest of the team to ensure that we learn and grow from your remarks. I hope that you will stay with us again on your next trip to Miami South Beach.

4/10 - 별로예요

Dayeska

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No era el lugar que estaba buscando
2022년 3월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2022년 4월 1일
Gracias por compartir tu reseña en nuestra página, Dayeska. Creemos que los comentarios, ya sean negativos o positivos, pueden servir como una experiencia de aprendizaje para nuestro equipo. Por otro lado, nos gustaría saber más sobre lo que sucedió mientras estuvo con nosotros. Esperamos que pueda responder directamente para que podamos revisar este asunto más a fondo.

10/10 - 훌륭해요

Araceli

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 4박 숙박함

2/10 - 너무 별로예요

Bridgett

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad service was not place n the room I booked..did not have a refrigerator or microwave n my room was just terrible
2022년 3월에 3박 숙박함
답변 제공: Guest Services Team 님, 2022년 3월 26일
Hi Bridgett, please accept our sincerest apologies for the inconveniences you experienced during your recent stay with us. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes. We are looking forward to welcoming you back to Treehouse Studio Hotel

10/10 - 훌륭해요

Frida

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean simple rooms. Great area, everything is super close.
2022년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2022년 3월 20일
Hi Frida, Warm Greetings. Thank you for the great review. We are elated to know that you had a worth remembering vacation during your stay here in our hotel. We continuously work to ensure we provide the best experience to each and every guest and we are delighted to learn that this was reflected in your last visit as we were able to provide you clean rooms and convenience because of our location. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!

8/10 - 좋아요

Kison

좋아요: 청결 상태, 직원 및 서비스
2022년 3월에 2박 숙박함

4/10 - 별로예요

Amaya

2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Magboola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and so comfortable
2022년 3월에 2박 숙박함
답변 제공: Guest Services Team 님, 2022년 3월 15일
Hi Magboola, Greetings from Treehouse Hotel! Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests. We look forward to your next visit so as to provide you with an even more amazing stay here in Treehouse Hotel. Thank you. Regards, Guest Services Team