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하얏트 리젠시 마이애미 여행 후기

4 out of 5
하얏트 리젠시 마이애미
400 Se 2nd Ave, Miami, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1726개 이용 후기 중 933개" "
평점 8 - 좋아요. 1726개 이용 후기 중 424개" "
평점 6 - 괜찮아요. 1726개 이용 후기 중 186개" "
평점 4 - 별로예요. 1726개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1726개 이용 후기 중 91개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, nice facilities
2024년 3월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 18일
We appreciate you sharing your thoughtful feedback. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we look forward to having the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스
The s rooms need to be updated.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Thank you for being our guest at Hyatt Regency Miami and for the feedback. We are glad to read you had an overall satisfactory visit. However, We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Bannerman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you for your terrific rating of Hyatt Regency Miami. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 9일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

10/10 - 훌륭해요

jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, easy walk to the water and to Brickell.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Jason, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 - 너무 별로예요

Ann

답변 제공: General Manager 님, 2024년 4월 8일
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Manuel 님, Guadalajara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First day, they forgot to clean our place
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Thank you for taking the time to review your stay. We are glad to read you had an overall satisfactory visit. However, we hope you will accept our apologies for the inconvenience caused by the lack of housekeeping services. We are happy that our staff corrected this issue and are grateful for your patience. We look forward to welcoming you back the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Sharon

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 - 괜찮아요

Ozlem 님, Arlington Heights

아이를 동반한 가족 여행
좋아요: 청결 상태
location was good but, nothing was unique except the location
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest.Thank you once more, and we look forward to hosting you again.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place needs some upkeep
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Vincent, Thank you for taking the time to share your comments regarding your stay at Hyatt Regency Miami. We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami

8/10 - 좋아요

NURIJE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s too pricey for the room
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Thank you so much for taking the time to post a review of Hyatt Regency Miami. Although we were happy to see your overall stay was good, we were disappointed that you felt the price did not meet your expectations. We appreciate your feedback and hope you will revisit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our favorite hotel in Miami
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Thank you for returning to Hyatt Regency Miami once again! Your repeat business is the best compliment we can receive. We continually strive to provide excellent service to our guests and your comments assure us that we are achieving that goal. The entire team will appreciate reading all of your wonderful feedback. Thank you once more, we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Joey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 - 괜찮아요

Doris 님, Midwest City

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Naga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 12월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 22일
Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Hyatt Regency Miamiand that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Samuel D.

2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

4/10 - 별로예요

ROGER

출장 여행
별로예요: 편의 시설/서비스
Noisy rooms . Gym very bad little . Food no good
2024년 3월에 3박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 20일
Thank you for taking the time to share your comments. We sincerely apologize for not meeting your expectations with our facilities center and for the inconvenience caused due to the noise issues you encountered in your room. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. We are also sorry for the disappointment you had with the food. We will share your comments with the appropriate team as we strive to enhance our guest experience. We are grateful for your patience and hope you will give us a second chance to make a better impression.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

ADRIANA RAQUEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazong location, we will come back
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you for choosing Hyatt Regency Miami. We are glad you had a perfect stay, and we couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we are excited about your next visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 - 너무 별로예요

Richard

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Marc 님, hartland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay after our flight got canceled. Needed a place to stay for the night. Not as close to airport as we would have liked. $50 cab rides add up.
2024년 3월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 18일
Thank you for your recent review regarding your stay at Hyatt Regency Miami. We are truly sorry that you were stranded at the airport due to a flight cancellation. However, we are glad to read that we were able to turn your difficult situation into a pleasant one. We are grateful for your feedback and look forward to hosting you again the next time you're in the area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami

10/10 - 훌륭해요

aldon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 18일
Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Miami. We look forward to your return and wish you all the best with your future travels.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Gary

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 18일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Julie 님, Clarksville

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Vishal

2023년 12월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 13일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Michael

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 - 괜찮아요

Petra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 11일
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest. Thank you once more, and we look forward to hosting you again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

LEONIDAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 3월 10일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

HANANE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service 👌
2024년 3월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 9일
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Everardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked out Sunday and haven’t receive my deposit. The lady at front desk said 24-48 hrs max after checkout.
2024년 3월에 2박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 11일
While we are glad you had a great time with us during your visit, we do regret any frustration and inconvenience due to the retainer. Our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. We ask that you please get in touch with your bank directly for further assistance regarding this matter. If we can help in any way, please let us know. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

4/10 - 별로예요

Luis Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No había almohadas adicionales éramos tres personas y requeríamos de 2 mas y no tuvieron. Mala experiencia!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Thank you for providing a review of our hotel. we sincerely apologize that the amenities did not meet your needs. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 - 괜찮아요

Felice

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel room did not offer anything. There was one chair and a lot of empty space where a comfortable chair could have been placed. No extra amenities at all and it is not updated for the high price
2024년 2월에 1박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 27일
Thank you for taking the time to share your comments. We apologize for disappointing you with some aspects of your visit and are sorry to read that you were disappointed with the lack of amenities in your room. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 - 괜찮아요

Stacy

별로예요: 편의 시설/서비스
I love the world of hyatt hotels but this one clearly needs some freshening up. Customer service was great, but I was disappointed at my room age of decor.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Thank you for being our guest and for the feedback. We are glad to read you had an overall satisfactory visit and that you liked the service provided by our staff. However, we are sorry that the accommodations assigned were not appealing to you. We will share these notes with the appropriate individuals for future modernization plans for our hotel. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

DORA 님, OSSINING

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our 3rd stay here. We like the convenience of the location. The staff is always so welcoming and attentive!
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
We are so glad you came back to see us! Thank you very much for the wonderful comments about our staff and our accommodations. We are thrilled to be able to provide you with all of the amenities that make us a great destination for the Miami area. We will keep working diligently to keep your business for many years to come. Thank you again for your kind comments. We look forward to your next stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 23일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Manrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Allan 님, Oakville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent restaurant. Our room was a bit noisy due to the bridge and traffic. Not the fault of anyone. Excellent staff! So helpful, polite and friendly.
2024년 2월에 3박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 19일
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We are also glad you had a great dining experience at our restaurant.We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Nicolaza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente
2024년 2월에 1박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 19일
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Little loud at night
2024년 2월에 3박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 19일
We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. We hope you will allow us to give you a better experience on your next trip to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

DENIA

2024년 2월에 1박 숙박함
답변 제공: Hyatt Regency Miami 님, 2024년 3월 22일
Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hyatt Regency Miami. We look forward to welcoming you back on your next visit!Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 - 너무 별로예요

Besfort

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a good Hotel
2024년 1월에 2박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 19일
Thank you for choosing us and for taking the time to share your review. We are always grateful for comments like yours to help us continuously improve what we do. We have shared your concerns with our team as part of our commitment to providing exceptional experiences. We value your business and hope to have the opportunity to provide you with the stay you deserve whenever you return to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Ronald L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a VIP Suite and received a text message that anything that I may need they were there for me. called two times for something and they brought it to me within 5 minutes. Great service and called me by name every time.
2024년 2월에 4박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 13일
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 13일
Thank you for the wonderful rating for Hyatt Regency Miami! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient and waking distance
2024년 2월에 3박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 13일
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

Maria 님, Hialeah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 - 훌륭해요

James

The service
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Amir Blattner General Manager 님, 2024년 2월 13일
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami