해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월

렉싱턴 바이 호텔 RL 마이애미 비치 여행 후기

2.5 out of 5
렉싱턴 바이 호텔 RL 마이애미 비치
4299 Collins Avenue, Miami Beach, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1092개 이용 후기 중 343개" "
평점 8 - 좋아요. 1092개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 1092개 이용 후기 중 196개" "
평점 4 - 별로예요. 1092개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1092개 이용 후기 중 170개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well priced but internet is very slow
2024년 3월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 28일
Thanks for your feedback. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bueno para el precio que ofrecen
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 28일
Dear Randy, Thank you for the feedback. We are thrilled that you had an obverall pleasant stay. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate all the praise, and we hope to have the opportunity to welcome you back for a future visit.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Ivan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked Ocean View but only got a room with a partial view. After it rained there was flooding inside the room. Bad service and hotel experience for the price that I paid
2024년 3월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 27일
Dear Ivan,I'm sorry to hear about your experience with us. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. Your feedback is extremely valuable to us as it helps us improve our standards every day.

8/10 - 좋아요

eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bonne place qualité prix
2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 27일
Dear Eric, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Perfect spot for getting around as the bus stop is located out front. CVS down the block and beach on other side
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 27일
Dear David, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We are glad you had a perfect stay and that our location was perfect for your needs. Thank you again for being our guest, and we look forward to welcoming you back whenever your travels bring you to Miami Beach!Luis ArellanoComplex General Manager

10/10 - 훌륭해요

jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquila el area del hotel con restaurantes cercas con buena calidad así como el área de la playa muy confortable
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 25일
Dear Jesus, Thank you for the fantastic review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you for being our guest, and we hope you will come back to see us again soon.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Shaunta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are the absolute best! I will be back!
2024년 3월에 1박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 23일
Dear Shaunta, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very good time , staff is great
2024년 3월에 4박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 23일
Dear Michael, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach front access and chairs on the beach.
2024년 3월에 2박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 22일
Dear Elizabeth, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect spot
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Anthony, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at the Lexington by Hotel RL Miami Beach. We look forward to welcoming you back on your next visit.Luis ArellanoComplex General Manager

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly and our room was clean and comfortable, but there is no sound proofing from neighboring rooms. I was awakened nightly because people in the next room were talking or watching tv. It was like they were in our room with us.
2024년 2월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 16일
Dear Suzanne, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We appreciate your comments about our friendly staff and refreshing rooms. However, we hope you will accept our apologies for the noise disturbances from nearby guests. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Elana

좋아요: 숙박 시설 상태 및 시설
it was on the beach
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 15일
Dear Elana, Thank you for choosing Lexington by Hotel RL Miami Beach and for sharing your feedback. We are delighted you enjoyed our oceanfront location and proximity to nearby trendy restaurants and exclusive South Beach nightclubs! It was a pleasure having you as our guest, and we hope to see you again soon on your next trip this way.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Mario

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Beaucoup de bruit dans les corridor , le soir et nuit , porte qui claque , parle fort mal insonorisé musique , auto
2024년 3월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Mario, Thank you for reviewing your stay. We hope you will accept our apologies for the noise disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Luis Arellano,Complex General Manager

8/10 - 좋아요

renata 님, bryn mawr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, easy info
2024년 1월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Renata, Thank you for the kind review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded most of your expectations! Thank you once more for being our guest, and we hope you will come back to see us again soon.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Neenah

아이를 동반한 가족 여행
Hotel was clean but a bit older. Otherwise it was a good deal.
2024년 1월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 15일
Dear Neenah, Thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Luis Arellano,Complex General Manager

8/10 - 좋아요

Sonia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manque de calfeutrage à la porte de chambre pour le bruit et la lumière
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 13일
Dear Sonia, Thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased that you had a pleasant stay overall. However, we apologize for the concerns you had with the door in your room. Feedback such as yours allows us to continually monitor and improve our guest experience. We enjoyed having you with us and hope we will see you here again soon for an even better experience.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Julissa

2024년 1월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 14일
Dear Julissa, Thank you for choosing the Lexington by Hotel RL Miami Beach and for the high rating. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you for being our guest, and we hope you will come back to see us again soon.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Jeanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 12일
Dear Jeanette, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Lexington by Hotel RL Miami Beach, and we can't wait to welcome you back for another fantastic stay.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Feofania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very clean hotel with easy access to the beach. They can store your luggage. My flight only left at 8 pm and they let me use the pool and beach chairs for the day after I had checked out.
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 12일
Dear Feofania, Thank you for choosing Lexington by Hotel RL Miami Beach. We are glad you had a perfect stay and that our well-kept property with proximity to the beach met your expectations. It is great to see that your unpleasant experience was turned into pleasant one by enjoying our pool and beach chairs. Thank you once more; we look forward to welcoming you back again soon. Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Patty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except they charged us $390 for no reason and said it was a mistake and they will refund our money and we have yet to get a refund!
2024년 2월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 13일
Dear Patty, Thank you for reviewing our hotel. We are pleased that your visit was enjoyable and appreciate your excellent rating. However, we apologize for the billing concern that you are having. We will share your comments appropriately. Thank you again for your time and consideration. Luis ArellanoComplex General Manager

4/10 - 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One step up from a roach motel. Bring your bedbug spray and shower shoes. But it’s close to the beach, so that’s good I guess?
2024년 3월에 2박 숙박함
답변 제공: Luis Arellano Complex General Manager 님, 2024년 3월 12일
Dear Andrea, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with our team to ensure they are doing everything to prevent any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. On a positive note, we are glad you liked our convenience to the beach. Thank you for choosing us and for taking the time to leave your feedback. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Tre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Tre, Thank you for choosing Lexington by Hotel RL Miami Beach. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 8일
Dear Jeanette, Thank you for the perfect rating of your time at Lexington by Hotel RL Miami Beach. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Luis Arellano Complex General Manager

10/10 - 훌륭해요

Estefany Linette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It´s aa good place whit a good ubication!
2024년 2월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 6일
Dear Estefany, Thank you for the generous rating of Lexington by Hotel RL Miami Beach. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit.Luis ArellanoComplex General Manager

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 6일
Dear Stephanie, We are glad you enjoyed your time at Lexington by Hotel RL Miami Beach. Thank you for your nice rating, and we look forward to your next visit.Luis ArellanoComplex General Manager

8/10 - 좋아요

Stephen Thompson

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Access to beach and had pool
2024년 3월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 4일
Dear Mr. Thompson, Thank you for choosing Lexington by Hotel RL Miami Beach and for sharing your feedback. We are delighted you enjoyed our oceanfront location and loved our beautiful pool just steps away from the ocean. It was a pleasure having you as our guest, and we hope to see you again soon on your next trip this way.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was friendly rooms were clean overall very nice place and would stay here again
2024년 2월에 4박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 4일
Dear Samantha, Thank you for the fantastic review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations. Thank you once more for being our guest, and we look forward to seeing you again soon. Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Katie 님, Iselin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our “dive” bar, and tiki pool bar plus free beach chairs umbrella daily! shout out to our sweet bartender chickies - we love you ALL!
2024년 2월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 4일
Dear Katie, We appreciate you choosing the Lexington by Hotel RL Miami Beach as your home away from home for your beach vacation. We are happy you enjoyed your time with us, especially the convenience of our in-house restaurants, Beaches Bar & Grill, as well as Tiki Bar, and the beach amenities. It was a pleasure having you as our guest, and we look forward to your next visit.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Ruicheng

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good location and reasonable price. The staff are helpful
2024년 2월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 4일
Dear Ruicheng, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We appreciate you pointing out our convenient location and friendly staff. We are also delighted we exceeded your expectations for a great price, and we look forward to welcoming you back whenever your travels bring you to Miami Beach!Luis ArellanoComplex General Manager

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
Enjoyed our stay, much better than a previous experience at a different hotel down the street. Staff was very friendly. Enjoyed our spot at the beach and the hotel's chairs and umbrellas. Bath/ shower was the only problem, it grossed me out.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Matthew, Thank you for sharing the highlights of your stay at the Lexington by Hotel RL Miami Beach. We are happy you enjoyed your trip, especially our courteous associates and beautiful pool just steps away from the ocean. We hope you will make us your home whenever you are in the area. Luis Arellano,Complex General Manager

8/10 - 좋아요

Shawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cost, location and amenities were all good. Would stay here again
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Shawn, Thank you for the kind review for Lexington by Hotel RL Miami Beach. We are thrilled that we could exceed your expectations. Conveniently located, it is our pleasure to offer abundant amenities and thoughtful hospitality at an excellent price. We appreciate all the praise, and we are excited to have the opportunity to welcome you back for a future stay.Luis Arellano,Complex General Manager

6/10 - 괜찮아요

Lap Wai

연인과의 여행
Average
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Lap, Thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased that you had a pleasant stay overall. We enjoyed having you with us and hope we will see you here again soon for an even better experience.Luis Arellano,Complex General Manager

8/10 - 좋아요

Monika

2024년 2월에 3박 숙박함
답변 제공: Mario Mata 님, 2024년 3월 23일
Dear Monika, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL

10/10 - 훌륭해요

J.C.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keep the good work
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Guest, Thank you for the wonderful review of your stay at the Lexington by Hotel RL Miami Beach. We are delighted you enjoyed everything about your time with us, and we appreciate your perfect rating. We look forward to seeing you again on your next trip to Miami Beach!Luis Arellano,Complex General Manager

4/10 - 별로예요

Cathleen

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 5박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 4일
Dear Cathleen, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Karine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
C’était correct!
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Karine, Thank you for the kind review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you again for being our guest, and we look forward to your return.Luis Arellano,Complex General Manager

2/10 - 너무 별로예요

carlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Carlos, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Darian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien todo
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Darian, Thank you for the fantastic review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you again for being our guest, and we look forward to your return.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Rashida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is central to the beach, but you have to pay for parking and it is very expensive
2024년 2월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 2일
Dear Rashida, Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you loved our location and its proximity to the beach. Regarding the parking fee, we apologize if it came as a surprise during check-out. In the interest of transparency, we strive to keep our website updated with current information, including parking rates, to provide guests with clarity before booking. We appreciate your understanding and value your feedback. We hope to have the opportunity to welcome you back in the future.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

bryan

2024년 2월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Bryan, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations on every visit. Therefore, we regret if any issues kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area.Luis ArellanoComplex General Manager

2/10 - 너무 별로예요

Donald

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 1일
Dear Donald, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Terry

2024년 2월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Terry, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at the Lexington by Hotel RL Miami Beach. We look forward to welcoming you back on your next visit.Luis ArellanoComplex General Manager

6/10 - 괜찮아요

Roni

2024년 2월에 2박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Roni, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Luis ArellanoComplex General Manager

10/10 - 훌륭해요

Alex A 님, Southampton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Complex General Manager 님, 2024년 2월 26일
Dear Alex, Thank you for the wonderful rating of your stay at the Lexington by Hotel RL Miami Beach. We are delighted you enjoyed everything about your time with us and had a pleasant stay. We hope to see you again on your next trip to Miami Beach!Luis Arellano,Complex General Manager

8/10 - 좋아요

catherine 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in/checkout was smooth, staff was excellent (as my youngest child noted: everyone that works here is really nice). Room had city view, was clean and serviced daily, had two double (full size) beds, plenty of towels, and basic mini amenities. Hotel has one restaurant/bar that serves breakfast by menu or buffet style. Overall, we had a great stay at this hotel. Will it benefit from a renovation overhaul? Yes.
2024년 2월에 3박 숙박함
답변 제공: Complex General Manger 님, 2024년 2월 24일
Dear Catherine, Thank you for being our guest at Lexington by Hotel RL Miami Beach and for the review. We are pleased to know you had a great time here and appreciate you mentioning our devoted associates, comfortable accommodations and fantastic views. However, we have taken note of your additional comments as we are continually striving for ways to improve. We are grateful for your patience and hope to see you again to provide you with the flawless stay you deserve.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 2월에 1박 숙박함
답변 제공: Complex General Manager 님, 2024년 2월 23일
Dear Lawrence, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We appreciate you pointing out our convenient location. We are delighted we exceeded your expectations for a relaxing visit, and we look forward to welcoming you back whenever your travels bring you to Miami Beach!Luis ArellanoComplex General Manager

2/10 - 너무 별로예요

balkrishna

별로예요: 직원 및 서비스
Staff service was very bad
2024년 2월에 1박 숙박함
답변 제공: Complex General Manger 님, 2024년 2월 23일
Dear Balkrishna, Thank you for choosing to stay at our hotel and for sharing your review. Please accept our apologies for the service concerns you had while here and for the inconvenience this caused you. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We appreciate your patience and hope to see you again to provide you with the hospitality for which we are known.Luis Arellano,Complex General Manager

10/10 - 훌륭해요

Samier

Good price.
2024년 2월에 1박 숙박함
답변 제공: Complex General Manger 님, 2024년 2월 23일
Dear Samier, Thank you for evaluating your recent stay at Lexington by Hotel RL Miami Beach. We are delighted to know you had a great time here and appreciate you mentioning what a great value we offer our guests. It was a pleasure having you here, and we look forward to hosting you again.Luis Arellano,Complex General Manager

4/10 - 별로예요

Beata

2024년 2월에 3박 숙박함
답변 제공: Complex General Manager 님, 2024년 3월 22일
Dear Beata, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Luis ArellanoComplex General Manager

4/10 - 별로예요

Whitney

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It looked nothing like the pictures online. The dining and outside bar areas are deceptive online. The carpet in the rooms are old and stained. It smells old and stale and musty in the rooms and there was something that made my nose bleed every day I was there. I have never had that happen. it doesn’t happen at home or anywhere else. I really wished I could have stayed somewhere else. It was not comfortable at all.
2024년 2월에 3박 숙박함
답변 제공: Complex General Manger 님, 2024년 2월 19일
Dear Whitney, Thank you for evaluating your recent stay at our hotel. Please accept our apologies for the cleanliness issues you encountered with the room assigned to you and for the major inconvenience this caused you. We have taken note of your comments and have shared them with the appropriate team to ensure a much better guest experience moving forward. We appreciate your patience in this matter and hope you will give us another opportunity to provide you with the flawless stay you deserve.Luis Arellano,Complex General Manager