Dear Josiah,Thank you for taking the time to share your feedback with us. We greatly appreciate your input as it helps us to continuously improve our services and facilities. We're pleased to hear that you enjoyed our exterior amenities, including the pool and outdoor area. However, we sincerely apologize for the shortcomings you experienced during your stay. Your concerns regarding the condition of the flooring, the delay in hot water, and the presence of bugs in the drains are certainly not reflective of the standards we strive to uphold. Please know that we take your comments seriously, and we will be addressing these issues promptly with our maintenance team to ensure that necessary repairs and improvements are made. Additionally, we will be conducting thorough inspections to address any underlying issues to prevent future occurrences. Regarding the beds, we understand the importance of a comfortable restful sleep during your stay, and we apologize if our accommodations did not meet your expectations in this regard. Rest assured, we will evaluate our bedding options to ensure our guests have a comfortable sleep experience. We understand your concerns about the competitive nature of the hospitality industry in our area, and we are committed to providing excellent value and service to all our guests. We hope that you would consider giving us another opportunity to exceed your expectations in the future. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

Hello Nora,Thank you for your kind words about your recent stay with us at Marseilles. We are delighted to hear that you enjoyed your time at our property. We understand that ongoing construction in the vicinity can sometimes detract from the overall guest experience, and we apologize for any inconvenience this may have caused during your stay. While we strive to minimize any disturbances, we appreciate your patience and understanding as we work to improve the surrounding area. We share your anticipation for the completion of the construction projects adjacent to our hotel, and we are confident that the enhanced environment will contribute to an even more enjoyable experience for our guests in the future. We look forward to welcoming you back once the construction is complete so that you can fully appreciate all that our hotel and its surroundings have to offer. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.

Good Afternoon Jalissa, thank you so much for your glowing review! We're thrilled to hear that you enjoyed your recent stay with us at Marseilles Hotel. It brings us great joy to know that you found our hotel elegant and that you appreciated the beauty of our pool and backyard area. We take pride in maintaining a high standard of cleanliness and comfort in our rooms, and we're delighted that you found them beautiful and well-kept. Your recommendation means the world to us, and we can't wait to welcome you back for another trip. We would be honored to have you make our hotel your place of stay whenever you visit. Please do not hesitate to reach out if there's anything we can do to make your next stay even more memorable. Thank you for choosing to stay with us, and we look forward to seeing you again soon!

Dear Ariana,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. We're delighted that you found our staff to be friendly and welcoming, and we're thrilled that you enjoyed our clean rooms and awesome entertainment areas. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we were able to exceed your expectations. Thank you for your recommendation, and we can't wait to welcome you back for another fantastic stay in the future!

Serop, we want to thank you for choosing to stay at Marseilles Hotel and for taking the time to share your experience with us. We're thrilled to hear that you and your family enjoyed your 5-night stay with us. We're delighted that you found our hotel to be family-oriented and that our staff provided you with excellent service. Providing a warm and welcoming atmosphere for our guests is important to us, and we're glad that our efforts resonated with you. It's fantastic to know that you took advantage of our beach amenities and enjoyed the happy hour drinks. We're thrilled that you found these offerings to enhance your overall experience with us. Thank you for your recommendation, and we hope to have the pleasure of welcoming you and your family back for another memorable stay in the future.

Good Day Jose! Thank you for your glowing recommendation of our hotel! We are thrilled to hear that you had a positive experience during your stay and that you found our hotel suitable for families and visitors alike. It's wonderful to know that you appreciated our friendly staff. Providing excellent service and creating a welcoming atmosphere for our guests is always our top priority, and we're delighted that our team met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.

Jessica, thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed our hotel's great location, which allowed you to explore the area conveniently on foot. We apologize for any disruption caused by the construction while you were on the beach. We understand how frustrating this can be, and we appreciate your patience and understanding. Regarding your experience with our restaurant, we're sorry to hear that the service was slow and the food was served cold. This is certainly not up to our usual standards, and we apologize for any inconvenience this may have caused. We will address this issue with our restaurant team to ensure that improvements are made to provide better service and ensure that food is served at the appropriate temperature in the future. We appreciate your valuable feedback as it helps us identify areas for improvement. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Thank you for sharing your positive experience at Marseilles, Angie! We're thrilled to hear that you loved your stay and that our staff made your visit enjoyable with their friendly and helpful service. It's wonderful to know that you enjoyed the gorgeous pool and appreciated the convenience of direct beach access. We're also delighted that you found the food at our restaurant delicious. We apologize for any inconvenience caused by the construction noise next door. While we understand that this was a downside to your stay, we appreciate your understanding that it was beyond our control. Thank you for choosing Marseilles, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Hello there Keonna! We are glad that you enjoyed your overall stay with us! Come back soon! :)

Hello Eugen! Thank you for taking the time to share your feedback with us. We are deeply disappointed to learn about the issues you encountered during your recent stay at our hotel. Your satisfaction is our top priority, and we sincerely apologize for any inconvenience or discomfort you experienced. We appreciate your kind words regarding our waitstaff and the hotel's proximity to the beach. It is gratifying to hear that you found some aspects of your stay enjoyable. However, we regret that these positives were overshadowed by the challenges you faced. We understand the importance of providing a peaceful and comfortable environment for our guests to rest and relax. It is concerning to hear that noise disturbances in the rooms affected your ability to sleep at night. Please know that we take noise complaints seriously, and we will investigate the issue to ensure that appropriate measures are taken to minimize disturbances in the future. Additionally, we apologize for any inconvenience caused by the lack of accommodation from our receptionists. Providing attentive and responsive service is essential to us, and we will address this matter with our team to ensure that all guests receive the assistance and support they deserve. Regarding your room allocation and amenities, we apologize for any inconvenience caused by the lack of space and facilities. Your feedback regarding the cramped conditions, lack of storage, and inadequate bathroom amenities is concerning, and we will review these issues to identify areas for improvement. Please rest assured that your comments have been taken seriously, and we will take immediate steps to address the issues you raised. Your feedback is valuable to us as we strive to enhance the quality of our accommodations and services. Once again, we apologize for the shortcomings you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable experience.

Dear Nichole,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a wonderful stay with us and that our hotel's convenient location added to the enjoyment of your experience. We strive to provide our guests with exceptional service and a comfortable environment that allows for easy access to all that our destination has to offer. It's wonderful to know that our efforts contributed to making your stay memorable. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us. We look forward to hosting you again soon!

We are thrilled that you had such a great time with us! We hope to see you again soon! :)

Smiles for miles when seeing 5 stars, Cesar! :) Come back soon for another fabulous stay!

Good Afternoon Brittny,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our property beautiful and enjoyed its convenient location right off the beach. It's wonderful to know that you had a perfect room and took advantage of our complimentary amenities such as the beach chair, umbrella, and happy hour. However, we're sorry to hear about the inconvenience caused by the noise from the elevators during your stay. Please accept our sincerest apologies for any disturbance this may have caused. We understand how frustrating it can be, especially when seeking a peaceful retreat. Your feedback is invaluable, and we will certainly address this issue with our team to ensure that we provide a more comfortable experience for all our guests. We apologize if there was any miscommunication or misunderstanding with the front desk regarding your concerns about the elevator noise. Rest assured, we take all guest feedback seriously, and we will make sure to emphasize the importance of addressing such issues promptly and effectively in the future. Regarding parking, we apologize for any confusion or inconvenience you experienced. We will review our communication processes to ensure that guests are provided with clear information about parking options and associated costs. We truly appreciate your positive comments and are thrilled that you had a good stay overall. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again soon!

Thank you for your glowing review!We're delighted to hear that you had such a wonderful experience at our family-friendly hotel. It's fantastic to know that you enjoyed our beautiful outdoor amenities, including the heated pool, jacuzzi, and bar, as well as the added touches like water beds and games for the whole family to enjoy. We're thrilled that you found our private beach access convenient and that you appreciated the complimentary beach chairs and umbrella. It's also great to hear that you enjoyed our food offerings and felt that there was no need to venture elsewhere for breakfast or dinner. Our team takes great pride in providing exceptional service, and we're pleased to hear that our staff exceeded your expectations with their friendliness and helpfulness. Thank you for recommending us, especially to families. We hope to have the pleasure of welcoming you back for another memorable stay soon!

Hello there Michael, Thank you for your enthusiastic feedback! We're thrilled to hear that you loved your stay with us! It's always wonderful to know that our guests had a fantastic experience with us. If there's anything specific that stood out to you during your stay or any highlights you'd like to share, we'd love to hear more about it. Your feedback helps us understand what we're doing right and how we can continue to exceed our guests' expectations.

Glad that you had an enjoyable time, Shakeem! Come back soon!

Good Afternoon Shanan, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed many aspects of your stay, but we are sorry to learn that there were some concerns that impacted your overall experience. We appreciate your understanding regarding the room's amenities and the noise from the surrounding area. Your comments regarding the outdated room and lack of a fridge have been duly noted, and we apologize for any inconvenience caused. We continuously strive to update and improve our accommodations to ensure our guests' comfort. We regret that you experienced difficulties with water availability during your stay. We understand the importance of staying hydrated, especially in the Miami heat, and we apologize for any inconvenience caused by the limited water availability. Your feedback regarding the water stations has been noted, and we will explore ways to improve this aspect of our service. It's wonderful to hear that you enjoyed the hotel's backyard and private beach access, as well as the pool, jacuzzi, and outdoor bar and lounge area. We're delighted that Juan made a positive impression on you and your friends with his attentive and friendly service. We will be sure to pass along your kind words to him. We are truly sorry to hear that you are unsure about returning to our hotel. We hope that you will reconsider, as we would love the opportunity to provide you with a more enjoyable and seamless experience in the future. Thank you once again for your valuable feedback. We hope to have the chance to welcome you back and exceed your expectations on your next visit.

Love seeing 5 stars, Romina! We hope to see you again in the near future!

Tasha, thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay regarding the temperature of the shower water and the room temperature. Please know that providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable to us, as it allows us to identify areas for improvement and take corrective measures. We have addressed the issues you raised with our maintenance team to ensure that the water temperature in the showers is consistent and hot, and that the room temperatures are properly regulated to provide a comfortable environment for our guests. Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Judith, thank you so much for being a loyal guest and for taking the time to share your experience with us. We are thrilled to hear that you have enjoyed your stays at Marseilles Hotel and that we have become your favorite choice in South Beach. It's wonderful to know that you find our hotel to be the best for the price on the ocean side of Collins Avenue. We are delighted that you appreciate our convenient location and our beautiful pool area. We also greatly appreciate your kind words about our team members, as providing exceptional service is always our top priority. We apologize for the inconvenience caused by the broken shade during your recent stay. Your feedback is important to us, and we will ensure that any maintenance issues are addressed promptly to prevent similar occurrences in the future. Thank you again for your continued support and for choosing Marseilles Hotel. We can't wait to welcome you back for another fantastic stay!

Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our property to be very clean and quiet, and that everything met your expectations during your visit. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are thrilled that we were able to deliver that for you. Your kind words are greatly appreciated by our team, who work hard to ensure that every guest has a memorable stay with us. We hope to have the pleasure of welcoming you back to our hotel in the future for another great experience.

Smiles for miles with a 5 star rating! Thank you for sharing this with us Jan! :)

Good Afternoon Yuliana, Thank you so much for your glowing review of our hotel! We are thrilled to hear that you had an excellent experience with us and that you found our service in the lobby to be exceptional. Providing top-notch service is our priority, and we are delighted that our team exceeded your expectations. We are also pleased to hear that you enjoyed the beauty of our hotel and found our food offerings to be delicious. It's wonderful to know that we were able to provide you with a memorable experience during your time with us. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to welcoming you back to our hotel for another fantastic stay in the future.

We are thrilled that you had such a great time with us Anne! We would love to welcome you back in the future!

Thank you so much for sharing your wonderful experience with us, Brittney! We're thrilled to hear that you had a fantastic stay and that you're already planning to visit us again soon. Your positive feedback means a lot to us, and we're delighted that we could provide you with a memorable experience. We can't wait to welcome you back for another enjoyable stay, and we'll be here to ensure that your next visit is just as wonderful as the last. If there's anything we can do to make your next stay even more special, please don't hesitate to let us know. We look forward to seeing you again soon!

Hello Sagar, thank you for sharing your feedback with us. We're disappointed to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced. We take all guest feedback seriously, and we would greatly appreciate it if you could provide us with more specific details about your concerns so that we can address them promptly and make improvements where needed. If there's anything we can do to rectify the situation or if you would like to discuss your experience further, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

Hello there Rita, Thank you for sharing your positive feedback about your recent stay with us! We're thrilled to hear that you had such a fantastic experience. It's wonderful to know that you found everything clean and that you enjoyed the nice, spacious rooms. We're also delighted that our staff made a positive impression on you with their friendly service. We're glad you had the chance to enjoy our happy hour with dollar drinks – we aim to provide our guests with great value and enjoyable experiences during their stay. Your positive comments mean the world to us, and we appreciate you taking the time to share your thoughts. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

Good Day Phillippe, Thank you so much for your wonderful review of your recent stay at our hotel. We're thrilled to hear that you had such a fantastic week with us! It's fantastic to know that you found our hotel well-located and in great shape, and that you enjoyed the friendliness of our staff. Providing exceptional hospitality is our utmost priority, and we're delighted that our team was able to make your stay in Miami truly enjoyable. We're thrilled that you enjoyed our public areas, pool, bar, and restaurant, and that you found the food to be good. Your satisfaction means the world to us, and we're so grateful for your kind words. Thank you for choosing to stay with us and for recognizing the efforts of our team. We hope to have the pleasure of welcoming you back to our hotel for another wonderful stay in the future.

Thank you Heidi for taking the time to share your positive feedback with us regarding the bartenders at Marseilles Beachfront Hotel. We're thrilled to hear that you had a great experience with our bartending team! Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that our bartenders contributed to your enjoyable stay. We will be sure to pass along your kind words to them, as recognition of their hard work and dedication means a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back to Marseilles Beachfront Hotel for another fantastic experience in the future.

Dear David,Thank you for sharing your feedback regarding your recent stay at Marseilles Beachfront Hotel. We're glad to hear that you had a generally positive experience with us. However, we apologize for any inconvenience caused by the noise from the elevator. Our guests' comfort is of the utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. Please know that we will look into addressing the noise issue promptly to ensure that future guests can enjoy a peaceful and restful stay. We appreciate your understanding and patience in this matter, and we hope that despite this issue, you were still able to enjoy your time with us. If there's anything else we can do to improve your experience in the future, please don't hesitate to let us know. Thank you for choosing Marseilles Beachfront Hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hello there Dana,Thank you so much for your glowing review of your recent stay at Marseilles Beachfront Hotel! We're thrilled to hear that you had such a wonderful experience with us. It's fantastic to know that you found our pool area relaxing, with great music and excellent poolside service. We're delighted that you enjoyed our selection of fruity, blended drinks at the poolside bar, and that you appreciated the convenience of our beach service and amenities. We're also pleased to hear that you enjoyed dining at Chloe's and that it exceeded your expectations. Providing our guests with delicious dining options is something we take great pride in, and we're thrilled to know that you had such a positive experience. Your kind words mean the world to us, and we would be absolutely delighted to welcome you back for another stay at Marseilles Beachfront Hotel in the future. Thank you for choosing to stay with us, and we can't wait to have you back!

Dorthy, thank you so much for taking the time to share your positive feedback about your recent stay at The Marseille. We're thrilled to hear that you had a great experience with our friendly staff and that you found our service to be quick and efficient. We take great pride in providing exceptional service to our guests, and it's wonderful to know that our team's efforts made a positive impact on your stay. We're also glad to hear that you found our location convenient for your needs. Your kind words are truly appreciated, and we look forward to welcoming you back to The Marseille in the future for another enjoyable stay.

Hello Nancy, thank you for sharing your detailed feedback following your recent stay at The Marseilles. We appreciate your honest assessment of your experience, as it helps us identify areas for improvement and ensure that we continue to meet the expectations of our guests. We're delighted to hear that you found our property to be conveniently located near restaurants and shopping along Lincoln Ave, and that you enjoyed the charming pool and bar area as well as our beachfront location. Providing our guests with a pleasant and convenient experience is always our top priority. We understand your concerns regarding the size of the bathrooms and the lack of counter space, as well as the accessibility issues you encountered. We sincerely apologize for any inconvenience these shortcomings may have caused during your stay. Rest assured, we take your comments seriously and will explore ways to address these issues to enhance the comfort and accessibility of our facilities for all guests. Your feedback regarding the room condition is duly noted, and we will take this into consideration as we continue to make improvements to our property. We strive to ensure that all aspects of our accommodations meet the standards of comfort and quality that our guests deserve. Once again, we appreciate your feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

Dear Keith,Thank you for taking the time to share your feedback regarding your recent stay with us at The Marseille. We sincerely appreciate your patronage and your insights as they help us to continuously improve our services. We are glad to hear that you chose to stay with us for a change of scenery and that you found our property to be nicely rehabbed. It's wonderful to know that you appreciated the efforts we've made in updating our rooms over the past few years. Your comments about the condition of certain amenities, such as the glass sink in the bathroom, and the functionality of the central air conditioning, are duly noted. We apologize for any inconvenience these issues may have caused during your stay. Rest assured, we will address these matters promptly to ensure that our accommodations meet the high standards we aim to provide to all of our guests. We are pleased to hear that you found the room comfortable overall, and that the additional air conditioner helped to keep the temperature at a comfortable level. Your positive feedback about the blackout blinds is also appreciated, as we strive to create a restful environment for all of our guests. Regarding the absence of a full-service restaurant, we apologize if this came as a surprise to you. While we do not offer dinner service, we do provide breakfast and lunch options for our guests' convenience. We appreciate your understanding on this matter. Once again, we thank you for choosing to stay with us and for sharing your valuable feedback. We hope to have the opportunity to welcome you back to The Marseille in the future and provide you with an even more enjoyable experience.

Aaron, thank you for your positive feedback! We're thrilled to hear that you enjoyed our recently remodeled hotel room and found it to be large and comfortable. Providing a comfortable and pleasant stay for our guests is our top priority, and we're delighted that we could meet your expectations.

Good Day Victoria, Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff during your stay. Providing exceptional service is our top priority, and we're thrilled that our team made your time with us memorable. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon for another fantastic stay. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.

Hello Naili,Thank you for sharing your rating. We would have liked to know why your stay wasn't the 5 star experience that we strive to provide our guests with.

Smiles for miles with your 5 star review! Thank you Limini!

Hello there Fernando! Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced very good service and kindness during your time with us. Providing excellent service and ensuring our guests feel welcomed and valued are our top priorities, and we're delighted that we were able to meet your expectations. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the future for another exceptional experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Nothing makes us happier than seeing 5 stars! Thank you for sharing this with us! :)

Thank you for your wonderful feedback, Jerome! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be perfectly located, clean, and offering spacious rooms. We're delighted that you also enjoyed our pools, bar, and the easy access to the beach. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad that we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know.

Nothing makes us happier than seeing 5 stars, Gerald! Thank you for staying with us! :)

Thank you for your detailed and insightful review! We're thrilled to hear that you had an enjoyable stay at Marseilles. It's fantastic to know that you appreciated our friendly staff, convenient location, and the amenities we offer such as the pool area and beach access. We're delighted that you found our guest Happy Hour to be a nice touch. We appreciate your feedback regarding the room and bathroom amenities. Your comments help us identify areas for improvement, and we'll certainly take them into consideration as we strive to enhance our guests' experience. We're glad to hear that you would choose to stay with us again, and we look forward to welcoming you back to Marseilles in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

We are thrilled to read that you enjoyed the prime location that we are in! You definitely can't beat being directly on the beach, and blocks from all the hottest spots. :) We hope to welcome you back!

Thank you for sharing your rating with us! We wish that you could have shared information as to why your experience wasn't the 5 star stay that we strive to provide.

Cynthia, thank you for sharing your feedback with us. We appreciate your honesty and would love to learn more about your experience to better understand how we can improve. We understand that every guest has their own expectations and preferences when it comes to hotels, and we apologize if our property did not meet your usual standards for South Beach accommodations. If there are specific aspects that you feel could be improved or areas where we fell short, we would appreciate any additional details you can provide. Our goal is to ensure that all our guests have a positive and comfortable experience, and we take all feedback seriously. If there's anything specific you would like to discuss or if there are ways we can make it right, please don't hesitate to reach out to our management team. We value your input and hope to have the opportunity to address any concerns you may have had during your stay. Thank you for choosing our hotel, and we hope to welcome you again in the future.

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel. Our team strives to provide the best possible service and amenities for our guests, and it's always rewarding to know when we've succeeded. We appreciate your support and hope to have the pleasure of welcoming you back to our hotel in the future.

Glad that your experience with us was a positive one! We hope to welcome you back again soon, Jaime!