1 개의 침실, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치

뉴포트 비치사이드 호텔 & 리조트 여행 후기

4 out of 5
뉴포트 비치사이드 호텔 & 리조트
16701 Collins Avenue, Sunny Isles Beach, FL

이용 후기

6.6
평점 10 - 훌륭해요. 2342개 이용 후기 중 706개" "
평점 8 - 좋아요. 2342개 이용 후기 중 464개" "
평점 6 - 괜찮아요. 2342개 이용 후기 중 404개" "
평점 4 - 별로예요. 2342개 이용 후기 중 328개" "
평점 2 - 너무 별로예요. 2342개 이용 후기 중 440개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

??

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
엘리베이터에 30분이나 갖혀있었다. 그 중 아무도 나에게 괜찮은지 물어봐주지 않았다. 이번 여행의 유일한 나의 리뷰이다.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for reaching out. Your situation is not one we take lightly, as guest safety and security are incredibly important to our team. With this in mind, please reach out to our property so we can discuss this matter further.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Miriam

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The bnand
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Problema en el spa
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Geldrys Viviana

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Me tuve que mover de habitación dos veces. Primero Xk no fue la habitación k pague. Y luego de pagar un cargo extra de 500 dólares x mudarme a una suite. Me tuve volver a mover a un cuarto regular Xk la suite se inundó en agua por problemas de ventilación. El manager con muy mala actitud!
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your recent experience. Please know for future reference that when booking through a third-party site, room assignments and requests are subject to change based on availability. However, we apologize for the inconvenience caused by the ventilation. We'll be sure to share your feedback internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Heinrich 님, Aylmer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smaller resort but nice location and great beach access. We had a problem our door key hardly worked, but beyond that we had a great time.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Heinrich,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your delightful five-star review. While we are sorry you had a concern with the door key, we are thrilled that otherwise, you enjoyed a wonderful visit. We'll be sure to look into the matter with our team to ensure improvements are made swiftly. Nevertheless, we look forward to welcoming you back for many more memorable stays.Best Regards,Newport Beachside Resort Team

4/10 - 별로예요

Anette

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not what the photos made it seem it was
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Anette,Thank you for your review. It is disappointing to learn that your recent stay fell short of expectations. If you have any suggestions for areas in which we can improve or elevate our guest experience, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

2/10 - 너무 별로예요

Angel David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A decir verdad no me gusto nada
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Angel,We are deeply disappointed that your experience did not meet your expectations. Please feel free to reach out to us any any time, as we are always available to assist our great guests. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Sam,Thank you for your generous review! It was a pleasure to welcome you to Newport Beachside Hotel and Resort, and we are delighted you enjoyed your stay. We look forward to seeing you again soon.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Amanda Shay

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

4/10 - 별로예요

Khadijah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The building appeared dirty and our room was terrible. Very unclean. The tub was dirty looking. The only thing that appeared clean was the bed! When we arrived the room was extremely hot. Also, the power went out due to the construction. We weren’t able to use the TV! On top of that, the staff was very unapproachable! Our room door was insecure and did not lock when we left out! I feel like I’ve wasted my money! The entire 6th floor hall smelled Like cigarettes and marijuana! It stated that it was a non-smoking resort!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Khadijah,Thank you for bringing these matters to our attention. We are concerned about the conditions you described, from the cleanliness of your room to the disruptions caused by construction. Rest assured, we are addressing these to ensure a welcoming and comfortable environment that reflects our standards. We hope to have the opportunity to welcome you back and demonstrate the high quality of hospitality we are committed to providing.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Victoria

연인과의 여행
We liked the place and service inside the hotel but the parking service wasn’t convenient at all we had to park across street from the hotel and not valet parking either..
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Victoria,Thank you for being our guest. We're pleased you appreciated our attentive service and trust you settled right into our accommodations. Your thoughts on self-parking are appreciated as well, but please know we also offer convenient valet parking for an additional fee. Nevertheless, it was a pleasure to welcome you, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Brenda

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Definitely needs a lot of updating. Couches in the lobby were filthy. Bed was so uncomfortable. Tub in our room was gross.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Brenda,Thank you so much for the review. We are disappointed to hear about the unsatisfactory state of your room and thank you for your feedback, which will help us improve the experience of future guests. We hope you'll consider staying with us again soon for a stay that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room very equipped other than a coffeemaker.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Mary,Thank you for your kind review and perfect rating. We are delighted our well-appointed accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Your suggestion for a coffeemaker will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Narina

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함

8/10 - 좋아요

Felix

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 5박 숙박함

8/10 - 좋아요

Maria

가족 여행
Location , right on the beach, staff very friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Maria,Thank you for sharing your experience with us! We're delighted that you enjoyed our beachfront location and the service of our friendly team. It was wonderful to host you, and we look forward to welcoming you back for another stay by the beach.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Luis 님, Waco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice pool and bar with good drinks. Beautiful view from room
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Luis,Thank you for taking a moment to leave us a review. It is a pleasure to learn you enjoyed your stay, particularly highlighting our scenery and amenities. We appreciate you choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back. Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good to have a relaxing time
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Alejandro,Our team at Newport Beachside Hotel and Resort works hard to ensure our guests have a relaxing visit, so we are delighted to know we hit the mark with you. We look forward to welcoming you back for many more memorable getaways.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is right on the beach. Offers a nice size pool. Was undergoing renovations while there however renovations were only done at certain times (not early/late) and my family was not inconvenienced by it.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Stephanie,Thank you so much for the five-star review. We're glad to hear you were able to take advantage of our convenient location and amenities, and we hope you'll join us again soon for another relaxing beach getaway.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Zayda

좋아요: 청결 상태, 직원 및 서비스
Un lugar ameno para pasar en familia o en pareja, el personal muy amable y atento a las necesidades de los huéspedes , solo una pequeña observación! Necesitan darle mejor mantenimiento a las habitaciones ya que en la suit que yo me hospedé las puertas y la ducha se miraban deterioradas y eso le baja exclusividad a su propiedad pero valió la pena mi estadía de 3 días lo disfruté al máximo lo recomiendo 👍
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Zayda,Thank you for your terrific review of your recent visit! We’re delighted to hear that our hospitable team went above and beyond to provide you with the best experience possible. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. Your suggestion for our accommodations will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we look forward to welcoming you back to our hotel in the future!Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Jairo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena vista
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Jairo,Providing our guests with captivating views is one of the highlights of staying with us, and we're delighted that it enhanced your experience. We can't wait to welcome you back to enjoy more of our stunning vistas.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Brett

연인과의 여행
별로예요: 편의 시설/서비스
The pool area was beautiful and the coffee shop was nice. The only thing we disliked was that the carpets were stained and dirty in the hallways, the bathroom sink handle was broken along with the shower handle, it was noisy (mostly due to contruction) and there was limited food options. The beach was beautiful and the staff was for the most part, decent. Would I stay again? Most likely not unless there’s no other better deals somewhere else.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Brett,The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time at ours! Rest assured, our team is looking into the concerns you mentioned with the bathrooms and carpets, and we appreciate your patience as we work to modernize our property for a better overall experience. In the future, we'd love to welcome you back, so come and see us again!Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent stay for price. Friendly staff.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Niamh

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The pool area was very nice and clearly new; however, you had to pay extra to use the beach facilities on top of paying a resort fee. I didn’t not appreciate the surprise added fee of $167 for resort fees when I was already charged a resort fee in the original price. Aside from the nice outdoor area, the hotel rooms and lobby are that of a 2 star motel. I was really disappointed since the hotel was advertised as a 4 star hotel. When we arrived to our room after checking in, the door was wide open which means anyone could have came into our room before we came. The worst of it all was noticing that there was blood on our sheets- not ours- and having to track down someone to change the sheets. We noticed it in the morning after waking up and I assumed the maid would change the sheets when she came but did not. We then had to notify the front desk twice and they still never sent anyone! Terrible customer service. I had to find a maid myself and personal ask her to change the bed sheets that were stained by another guest. That is completely unhygienic and I do not understand how those sheets weren’t thrown out. Overall disappointed with the experience and would not recommend.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Niamh,We appreciate you choosing to stay with us, but we regret that we did not meet your expectations. This is not reflective of the high-quality experience that we aim to provide. Our team is committed to investigating your concerns to ensure that our accommodations are in excellent condition and that we continue to deliver the exceptional service we are known for. We are truly sorry for any inconvenience caused, and we wish you well as your travels continue.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Arlisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My ocean view room was nice and clean. Had good views of the ocean, pool area, and city view. Staff was nice and friendly
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Arlisha,We're delighted you had a terrific experience at Newport Beachside Hotel and Resort! It's particularly fantastic to see that you had a chance to witness our breathtaking ocean views from our luxurious rooms. Our staff loves to make guests feel at home, and they will be delighted to know that they made you feel welcome. Hosting you was a pleasure, so please return soon for another amazing stay.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Inna

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Tetiana

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karina 님, Van NUys

가족 여행
좋아요: 편의 시설/서비스
service at the pool and wonderful location
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Karina,Thank you for choosing Newport Beachside Hotel and Resort! We're glad our convenient location and excellent service left a tremendous impression on you. Please come see us again soon for another exceptional experience.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Arlee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We will be back! Love the lobby, pool, beach and glass balconies! It's right next door to the pier that also has a great restaurant! They are still updating rooms, and there is construction next door, but if you aren't trying to sleep all day it wasn't an issue.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Arlee, Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. We are thrilled to learn you enjoyed your stay. Guest feedback is always appreciated and we thank you for highlighting our ample amenities, and beautiful accommodations. We look forward to welcoming you back next time. It was truly our pleasure to host you.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love the pool and beach!!!! The hotel is old and need renovation
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Paula,Thank you for your feedback about your recent visit. We appreciate your input about our property and your compliments about our pool and beach access. Hopefully, you had a positive overall experience. We'd love to welcome you back soon!Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Maria

가족 여행
Good location, right on the beach, staff are very friendly 😊
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Maria,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. It's always our top priority to impress every guest with our friendly service, so we're thrilled our commitment to this shone through during your visit. We're also delighted to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Solange

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Could use some room upgrades, but definitely coming back again.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Solange,We appreciate you taking a moment to write a review. It is a pleasure to know you enjoyed your stay with us. Thank you for choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Carly Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort was really nice. It’s right on the beach near the pier. I will be going back. The staff was all nice. They have decent food but it’s super spendy. There’s some restaurants in walking distance that were reasonable prices and a liquor store in walking distance as well. Definitely would recommend for your next Florida vacation!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Carly Ann,It was nice to have you as our guest at Newport Beachside Hotel and Resort. Thank you for highlighting our superb location and helpful service. We appreciate your feedback and look forward to seeing you again during your next Florida vacation!Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Ashley Renee

좋아요: 직원 및 서비스
I loved the pool and beach area. The hotel staff are friendly and approachable as well. I just feel the rooms need renovated. Other than that I enjoyed my staff.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Ashley,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. Impressing every guest with our exceptional service is always our top priority, so we're thrilled that was the case for you. It's also great to read you were able to take full advantage of our relaxing amenities and convenient location. The pleasure was all ours, and we hope you'll choose to visit us again soon.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Jairo

Creo que el edificio necesita mantenimiento como l a carpeta de los pasillos y la pintura y camas en los cuartos
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Estimado Jairo, Muchas gracias por elegir quedarse con nosotros en Newport Beachside Hotel and Resort. Nuestro objetivo es brindar a cada huésped una excelente experiencia y confiamos en que este sea su caso. Sin embargo, apreciamos sus sugerencias y nos aseguraremos de tenerlas en cuenta a medida que sigamos realizando mejoras. Fue un placer recibirlo y esperamos darle la bienvenida nuevamente en el futuro para otra estadía maravillosa. Atentamente, Equipo de Newport Beachside Resort

10/10 - 훌륭해요

Dionizia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay at Newport Beachside Hotel & Resort in Miami was absolutely fantastic. From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The room was spacious, clean, and beautifully decorated, offering stunning views of the ocean view . The amenities were top-notch, from the luxurious to the refreshing pool area. The staff went above and beyond to ensure my comfort and satisfaction throughout my stay. I highly recommend Newport Beachside Hotel & Resort to anyone looking for a memorable and enjoyable experience in Miami.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Dionizia, Thank you so much for choosing to stay with us at Newport Beachside Hotel and Resort. Our goal is to provide every guest with exceptional service, so we're thrilled we made a great impression on you. It's also terrific to read our pristine accommodations, wonderful views, and plentiful amenities were among the highlights of your trip. Your recommendation is greatly appreciated, and we hope you'll choose to visit us again soon. Best Regards, Newport Beachside Resort Team

10/10 - 훌륭해요

Ashly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

ELIZABETH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff! Beautiful view of the ocean-amazing balcony. Room was a bit dated-but I was there for the ocean anyway. Only used the room to sleep.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our stunning views is always appreciated as well. It was a pleasure having you here, and we hope you return soon!Best Regards,Newport Beachside Resort Team

4/10 - 별로예요

Nancy

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Food prices expensive and not tasty the doors to go out were to heavy and the housekeeping were rude regarding letting me get into the elavators.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Nancy,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
The check in process was confusing since valet parking wasnt available.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear David,Thank you for choosing us for your stay. We apologize for any confusion during the check-in process. Thank you for sharing your feedback, and we look forward to providing you with an even better experience on your next visit.Best Regards,Newport Beachside Resort Team

4/10 - 별로예요

waseem

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel very very old and rooms are not clean , carpet in the room and outside is disgusting. The only good thing is location , near Aventura mall and restaurants
답변 제공: General Manager 님, 2024년 4월 8일
Dear Waseem,Thank you for taking the time to leave a review. While we're glad you enjoyed our centrally located resort, we're disappointed to hear about the unsatisfactory nature of the rest of your stay. We will use your feedback to help us evolve as a destination, and thank you for sharing your concerns.Best Regards,Newport Beachside Resort Team

2/10 - 너무 별로예요

Hanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

8/10 - 좋아요

Celso 님, Bear

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Goood
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Celso,Thank you for being our guest and sharing your short yet kind review. We are thrilled you enjoyed your stay at Newport Beachside Hotel and Resort and look forward to welcoming you back again soon.Best Regards,Newport Beachside Resort Team

10/10 - 훌륭해요

Danay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

gary

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beware of ROACHES in the room.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Gary,Thank you for taking the time to leave a review and for your feedback. We are very sorry to hear about the unexpected pests you experienced in your room. Our staff does implement preventive measures to address any issues with pests, and there is rarely cause for concern. We take these matters seriously and will use your feedback to help us improve the experience of future guests. Safe travels.Best Regards,Newport Beachside Resort Team

6/10 - 괜찮아요

Fernando

별로예요: 직원 및 서비스, 편의 시설/서비스
After you left coming extra charge for many different things. Be careful if you use it. Your credit card on this place okay
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Fernando,We're sorry to hear about the experience you described. For all billing inquiries, please reach out to us offline so that we can gather more information and better assist you, as we never want to leave a matter like this unresolved. Thank you, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

2/10 - 너무 별로예요

Janna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible hotel! Old and run down! Horrible experience! Rude staff ! Stay away!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Janna,Thank you for sharing your thoughts. We take pride in creating memorable getaways for our guests, so we're disappointed to read your review. Our property is undergoing a modernization project as part of our continued commitment to improving our property and service. Our front desk team is always available to assist you as well, so please don't hesitate to reach out if there is anything we can do to enhance your stay. That said, it was a pleasure hosting you, and we hope you will consider giving us a chance to change your perceptions in the future. Best Regards,Newport Beachside Resort Team

8/10 - 좋아요

Melissa

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The amenities were great.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Melissa,Thank you for taking the time to share your thoughts with our team. We are glad that our amenities made a positive impact on your stay with us. It would be a pleasure to welcome you back for a perfectly rated experience. Best Regards,Newport Beachside Resort Team

4/10 - 별로예요

Eric

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms that look very old, dirty, dust everywhere, mold in the bathrooms, I had to go to the lobby every day because the door didn't open, the person told me it was because I put the card in my wallet, but still Following the recommendation, it did not work, friendly staff does what they can to rectify the situation.
답변 제공: General Manager 님, 2024년 4월 5일
Dear Eric,Thank you for your feedback. We're glad you appreciated our staff's efforts to assist you. However, we apologize for any concerns about the condition of the room. We're currently modernizing the property, and we value your patience. Please come see us again when the updates are complete for the exceptional stay that you truly deserve.Best Regards,Newport Beachside Resort Team