Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.Best Regards,Dan McDermottGeneral Manager

Dear Teresa,Thank you for choosing Pullman Miami Airport Hotel and for sharing such a delightful review. We are delighted you enjoyed our fantastic service and prime location. It would be an honor to welcome you back on future trips to the area.

Dear Humera,Thank you so much for the five-star review. We're pleased to hear you enjoyed our convenient location and clean, spacious accommodations. We hope you'll visit us again soon!

Dear Michaela,Thank you for your comments. It is a busy season in Miami, so we apologize for the shuttle pickup being overfilled. We will use your constructive comments to continually improve upon our guests' experience. It was a joy hosting you, and we hope you'll give us a chance to change your perception of our property.

Dear Michael,We always enjoy hearing from our guests, and we're glad you appreciated our clean, convenient accommodations. However, we apologize for any issues with the shuttle, and we'll keep your comments in mind. Should you be in the area again, please come back to see us at Pullman Miami Airport Hotel!

Dear Ellen,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If you're in the area again, please come back to see us.

Dear Lashea,Thank you for your kind review and perfect rating! We are delighted you thoroughly enjoyed your experience, and we look forward to your return.

Dear Galina,Thank you for staying with us and for your feedback. We're glad you had a five-star experience and hope to welcome you back soon for another great stay at Pullman Miami Airport Hotel.

Dear Anna,It brightens our day to know we were able to provide you with a comfortable stay. We are pleased to hear we made your business trip a little more convenient for you with our location. At Pullman Miami Airport Hotel, we pride ourselves on our service, so it is wonderful to hear you were well taken care of. We look forward to your next visit.

Dear Jan,Thank you for staying with us and for your outstanding feedback. We're glad that our location was so convenient for you and made a great impact on your stay. We hope to welcome you back to Pullman Miami Airport Hotel soon for another terrific experience.

Dear Rachel,Thank you for being our guest at Pullman Miami Airport Hotel. It's lovely that you settled right into our comfortable accommodations. We apologize for any inconvenience you experienced, and we will utilize your feedback as we continue making improvements for our great guests. It was a pleasure to have you here. Please visit us again for a stay that is sure to exceed your expectations.

Dear Velda,It was a pleasure to host you at Pullman Miami Airport Hotel. It sounds like our convenient location and friendly team were well-suited for your needs. Our team hopes to welcome you back for another fantastic stay.

Dear David,Thank you for sharing your experience. It's concerning to hear about the issues you faced with our shuttle service. We're dedicated to providing efficient transportation and clear communication, and we fell short. Rest assured, we'll address these concerns promptly. We sincerely hope to have another opportunity to offer you a stay that meets your expectations and provides the seamless service you deserve.

Dear Noah,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the breakfast options and for any issues with the bathroom. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.

Dear Jose,Thanks so much for your five-star review. We're so pleased to hear you enjoy our wonderful hospitality, and we hope you'll visit us again soon.

Dear Aarion,Thank you for taking a moment to review your recent stay. We appreciate your kind praise for our excellent amenities and high standards of cleanliness, and we'll be sure to let Sheila know how much you appreciated her hospitality. That said, we'll be sure to take your suggestion under advisement, as exemplary guest service is always our goal. It was truly a pleasure having you here, and we hope you return soon.

Dear Ricardo,We're delighted you enjoyed your stay at Pullman Miami Airport Hotel! Please come see us again soon.

Dear Elizabeth,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our proximity to the airport worked well for your trip. Please come see us again soon at Pullman Miami Airport Hotel!

Dear John,Thank you! There's no greater compliment than knowing a guest enjoyed their stay so much that they'd join us again. We look forward to welcoming you back to Pullman Miami Airport Hotel for many more great visits.

Dear Fanny,Thank you so much for choosing to stay with us at Pullman Miami Airport Hotel. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

Dear Cynesha,Happy anniversary, and thank you for choosing Pullman Miami Airport Hotel for your recent stay! We're honored to have hosted you for this special occasion, and we'd love to welcome you back soon.

Dear Laura,Thank you for your generous review! It was a pleasure to welcome you back to Pullman Miami Airport Hotel, and we are thrilled you were impressed once again. We look forward to having you back for many more top-notch experiences.

Estimado salvador,Muchas gracias por elegir quedarse con nosotros en Pullman Miami Airport Hotel. Nuestro objetivo es brindar a cada huésped una experiencia maravillosa, por lo que estamos encantados de que ese sea su caso. Fue un placer recibirlo y esperamos que elija visitarnos nuevamente en el futuro.

Dear Alex,Thank you for choosing Pullman Miami Airport Hotel and for sharing your delightful five-star review. We are thrilled that our comfortable accommodations, great location, and complimentary shuttle were everything you needed to be prepared for your early morning flight. We look forward to welcoming you back again soon.

Dear Henry,Thank you for taking the time to leave a review. We are disappointed to hear about any issues you encountered during your stay and apologize for any inconvenience caused. Feedback like yours helps us evolve as a destination and improve the experience of future guests. Thank you again for sharing your concerns, and we hope you have a great day.

Dear Charles,We appreciate your feedback regarding your recent stay with us. It's disappointing to hear that you found the beds uncomfortable and experienced issues with the air conditioning. Rest assured, we'll address these concerns to ensure a better experience in the future. Despite this, we're glad you chose our hotel and hope you'll give us another chance to provide you with a comfortable stay.

Dear Rachael,It was a pleasure to welcome you to Pullman Miami Airport Hotel, and we are delighted you enjoyed your stay. Your kind comments about our convenient shuttle service and clean, comfortable accommodations are appreciated and will be shared with the team. We look forward to welcoming you back and helping you get a room that you enjoy even more.

Dear Linda,Thank you for your review and for giving us a perfect rating! We work hard to meet expectations like yours, and we’re happy to hear our efficient team and excellent accommodations hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

Merci pour votre évaluation positive du Pullman Miami Airport Hotel ! Même si certains éléments auraient pu être meilleurs, nous sommes heureux que vous ayez apprécié notre hébergement impeccable, nos équipements agréables et notre hospitalité chaleureuse. Votre contribution réfléchie est appréciée et nous espérons que vous reviendrez.

Dear Ann,Thank you for taking the time to share your feedback. Ensuring a clean and comfortable environment for our guests is a top priority, and we apologize for falling short in this instance. Rest assured, we'll address these issues promptly to prevent such occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.

Dear Ann,We appreciate your loyalty, and we're sorry to hear about the disappointing service during your most recent visit. This does not represent the level of hospitality we aim to provide, and we'll speak with our staff about your comments. Please also accept our apologies for any issues with the in-room amenities. We'll keep your comments in mind. Please note that deposits are refunded upon check-out, but bank processing times vary. We're sorry for any inconvenience, and we hope you'll consider staying with us again should you be back in the area.

Dear Brenna,It was such a pleasure having you stay with us during your time in Miami! We are delighted you thoroughly enjoyed your experience, and that our warm hospitality left a memorable impression on you. Thank you for your perfect rating, and we hope you return soon!

Dear Ian,Thank you for being our guest and sharing such a delightful review. Our team truly is one of the best in the business, and they will be thrilled to know how much you appreciated their friendly service. We look forward to welcoming you back for many more memorable visits.

Dear Aasha,Thank you for your review and for giving us a perfect rating! We are delighted you had an enjoyable experience at our hotel. The next time you join us, don't hesitate to reach out to our dedicated team with any questions about the area, as we would be happy to do our utmost to assist. It was a pleasure having you here, and we hope you return soon.

Dear Marsha,Thank you for your thoughtful feedback. We're glad you enjoyed our comfy beds and had a peaceful night's sleep. We also appreciate your feedback about the carpets and fan and will share that with our team, as we're always seeking new ways to improve. It was a pleasure to host you, and we look forward to your return!

Dear Yu,We are glad that you had an overall great stay with us. In addition to your satisfaction, your feedback is valuable to us as well. It will be shared with our team for improvement purposes. Having you as a guest was a pleasure, and we look forward to welcoming you back for an even better experience.

Dear Michael,Thank you for being our guest and sharing your wonderful five-star review. We are thrilled our pool and dining options were everything you needed for your stay. It would be an honor to welcome you back to Pullman Miami Airport Hotel again someday.

Dear Olivia,Thank you for providing your feedback. We're disappointed to hear your observations regarding the condition of your room and bathroom. Rest assured, we'll address these issues to enhance our guests' experience. Despite this, we're glad you chose to stay with us and hope to have the opportunity to welcome you back for an improved experience at our hotel.

Dear Khalil,It was our pleasure to accommodate your last-minute lodging needs. We're glad you enjoyed your visit, and we look forward to hosting you again at Pullman Miami Airport Hotel!

Dear Pritraj,The issues you raise are important to us. Please accept our apologies for any issues during check-in as well as for any concerns about the phone, WiFi, and shower. Your feedback will be shared with our team to implement improvements, and we hope you'll allow us another chance to impress you.