리셉션

스프링힐 스위트 마이애미 다운타운/메디컬 센터 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 501개" "
평점 8 - 좋아요. 1000개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 105개" "
평점 4 - 별로예요. 1000개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 55개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Margaret 님, Marathon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Jackson Memorial Hospital and U Miami Medical
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 12일
Dear Margaret, Thank you for choosing to stay with SpringHill Suites Miami Downtown/Medical Center and for sharing your feedback. We are pleased to hear that our proximity to Jackson Memorial Hospital and the University of Miami Medical Center was convenient for your visit. Our team strives to provide comfortable accommodations and convenient locations for our guests, especially during challenging times like medical visits. We hope you have a comfortable and pleasant stay with us, and we appreciate the opportunity to host you.David Herrera, Assistant General Manager

8/10 - 좋아요

Destiny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my short stay!
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 5일
Dear Destiny, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. David Herrera, Assistant General Manager

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The proximity to Medical Facilities and the on-site laundry facility were very helpful.
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 5일
Dear Timothy, Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center and sharing your experience. We are thrilled to know you were pleased with our convenient location and excellent on-site laundry facilities. It was a pleasure to host you, and we look forward to welcoming you back soon.David Herrera, Assistant General Manager

6/10 - 괜찮아요

Denarst

가족 여행
It’s very close to Jackson memorial so for a few days it was ok. Not much to eat in the area you have to go about 15 minutes out. They did not clean the fridge and left things inside. Staff is friendly snd helpful. Beds are comfy.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 2일
Dear Denarst, Thank you for taking the time to share your review. While we are glad to know you liked our courteous associates and comfortable beds, we apologize for the cleanliness issues you enocuntered during your visit. We will discuss your comments with our housekeeping team so that such matters do not happen again. We also regret your disappointment with our location. Thank you again for your feedback, and we hope you will give us another chance to host you again. David Herrera, Assistant General Manager

10/10 - 훌륭해요

CHORESTER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 6일
Dear Chorester, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and also for your great review. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to host you, and we look forward to your return visit.David Herrera Assistant General Manager

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a very convenient hotel. Very clean. Lovely staff. Couldn’t get better!
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 28일
Dear Beverly, Thank you for staying with us at SpringHill Suites Miami Downtown/Medical Center and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you loved our spotless accommodations and courteous associates. We hope to see you again soon, and we wish you all the best with your travels. David Herrera,Assistant General Manager

10/10 - 훌륭해요

Glenn

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Checkin was quick with. Very pleasant desk clerk
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Dear Glenn, Thank you for sharing your review of SpringHill Suites Miami Downtown/Medical Center. We are happy to know you had a seamless check-in experience and that you were pleased with our courteous front desk. It was a pleasure hosting your visit, and we hope to see you again soon. David Herrera,Assistant General Manager

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. Shuttle most helpful.
2024년 3월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 25일
Dear Barbara, We appreciate the fantastic feedback regarding your stay at SpringHill Suites Miami Downtown/Medical Center and also the compliments on our shuttle service. We are glad this service was an added convenience for you, and we thank you for sharing this with other travelers. We are also delighted to know that our associates took excellent care of you. It was our pleasure hosting you, and we look forward to having an opportunity to welcome you back soon.David Herrera Assistant General Manager

10/10 - 훌륭해요

Thanh Giao

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently close to Jackson Memorial. Clean and well maintained. Breakfast is ok. Neighborhood is not great.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 24일
Dear Mr. Giao, Thank you for choosing to stay with us at SpringHill Suites Miami Downtown/Medical Center. We are glad to know you had a pleasant stay overall and that our clean facilities enhanced your time with us. We also appreciate you mentioning our location close to the Jackson Memorial. That said, we regret not meeting all of your expectations and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.David Herrera Assistant General Manager

6/10 - 괜찮아요

Anthony

출장 여행, 가족 여행
Not the best area of town
2024년 3월에 1박 숙박함
답변 제공: ass 님, 2024년 3월 22일
Dear Anthony, Thank you for choosing to stay with us and sharing your review with us. We strive to provide a seamless experience to all our guests; therefore, we regret not meeting all of your expectations. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope you will revisit us on your next visit.David Herrera Assistant General Manager

4/10 - 별로예요

Brandon

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Let’s start with the “bartender” if that’s what you want to call him. We went to the bar for the 2 drinks that came with our room. The bartender is playing a game on his phone and waited until his round was over to wait on us. Then I was handed a drink menu. I asked for probably 4 different drinks and was told they were out. He seemed annoyed with my questions. As far as the restaurant that’s advertised… yea more like frozen food that the bartender microwaves. The room was not any better. Found a press on nail and hair in the made bed. Not to mention the shower leaked and made the carpet wet by one of the beds. There is nothing around the hotel besides the homeless. There was a grocery store about a mile away. Overall all I will not recommend this location to anyone. Highly disappointed.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 17일
Dear Brandon, Thank you for taking the time to evaluate your stay with us. Please accept our sincere apologies for the unpleasant experience you had with the bar. We are sorry for the level of service you received from one of our associates, as this does not meet our service standards. We will address your comments with the individual to ensure this is not repeated again, and we appreciate you bringing this to our attention. Furthermore, we would also like to apologize for the condition of your guestroom, and we understand the frustration this caused. We are sorry for the oversights made in preparing your room and the inconvenience you faced. We are also disappointed to read that our location was not suitable for your plans and that we did not meet all of your expectations with the dining options. We will share your feedback appropriately as we strive to provide a seamless experience to all our guests. We hope you will revisit us for a more gratifying stay. Safe travels.David Herrera Assistant General Manager

6/10 - 괜찮아요

JEZELLE

아이를 동반한 가족 여행
좋아요: 청결 상태
The hotel restaurant was surprisingly good. We had the chicken soup and white rice, plus the continental breakfast is excellent for traveling with small children. Unfortunately there is nothing walking distance and the lobby didn’t sell pull ups - I forgot them and was traveling with my 4yr old. Considering it was just overnight stay for a cruise the next day - I couldn’t run to a pharmacy or nearby 7-11 because there wasn’t one. This place is fine if you don’t need to leave or you have a car to get around. The front desk was average. The restaurant was the highlight.
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 13일
Dear Jezelle, Thank you for being our guest and for taking the time to write your review. We are glad you could take advantage of being able to dine in our hotel restaurant, 13 Eleven, and also for sharing your experience. However, we are disappointed that our location did not suit your needs, and we appreciate your feedback. We hope you will consider giving us another chance to make a better impression.David Herrera Assistant General Manager

10/10 - 훌륭해요

Dawn

출장 여행, 가족 여행
Staff were outstanding. Breakfast and bar food was good. We had several walks to the hospital. The only bad area was under the underpass where there were homeless people living but they were harmless.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Dear Dawn, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you loved our courteous associates, perfect location, and dining at our in-house restaurant, 13Eleven. However, we regret the concern you outlined during your stay. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We look forward to accommodating you again soon.David Herrera Assistant General Manager

2/10 - 너무 별로예요

Dana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon entering the room we were staying in the bed sheets were soiled with feces. There were also food crumbs on the sheets. Seems like the room was never cleaned. The manager (Thomas) addressed the issue. He offered me another room however he wanted to go and look at it 1st. That makes me wonder if he was concerned that room was dirty to. The exterior of the property had homeless people sleeping outside. It felt very unsafe.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 12일
Dear Dana, Thank you for taking the time to review our hotel. We sincerely apologize for the housekeeping issues you encountered with your room and the inconvenience this caused you. Our goal is to provide fresh and relaxing accommodations for every guest; therefore, we are disappointed that we did not meet these expectations. However, we are glad we were able to move you to another room. We are also sorry for the additional concern you outlined. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn of your encounter with an individual near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel.David Herrera Assistant General Manager

8/10 - 좋아요

ROBYN LEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a great area. But convenient to medical facilities
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Mr. Lee, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and for your kind review. We are glad you had an overall comfortable stay and that our proximity to medical facilities made for a memorable experience. However, we regret not meeting all of your expectations. Thank you again; we look forward to your next visit.David Herrera Assistant General Manager

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Springhill Suites is walking distance to UM Medical complex. The staff was warm and inviting. The hotel shows some wear due to age, but it was very clean. The suite was spacious. Convenient parking attached to the hotel is a plus.
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 27일
Dear Beth, Thank you for the kind review. We focus on delivering exceptional hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our modern, spacious rooms, equipped with everything you need for a memorable visit. We are also pleased our location near UM Medical complex added to the enjoyment of your visit. It is excellent to see that you liked our courteous associates and parking. Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center, and we look forward to seeing you again soon.David Herrera Assistant General Manager

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
not the best restaurant selections
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 23일
Dear John, Thank you for choosing to stay with us at SpringHill Suites Miami Downtown/Medical Center. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the dining options and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.David Herrera Assistant General Manager

10/10 - 훌륭해요

Mickey

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, very convenient to U of Miami medical facilities.
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 21일
Dear Mickey, Thank you for staying at SpringHill Suites Miami Downtown/Medical Center and for your lovely feedback. We are delighted to have exceeded your expectations and that our proximity to the university added enjoyment to your visit. We are glad you included us in your travel plans and hope you will be back to see us again soon.David Herrera,Assistant General Manager

8/10 - 좋아요

Nicole

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it was right around the corner from where my course was being held. Would stay again for convenience. Didn't love the carpet but not a deal breaker for me.
2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 21일
Dear Nicole, Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay and that our location proved perfect for your plans. However, we regret not meeting all of your expectations. It is always a joy to see our guests are excited about returning; we look forward to welcoming you at SpringHill Suites Miami Downtown/Medical Center.David Herrera, Assistant General Manager

6/10 - 괜찮아요

Jorge

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
HACEN EL SERVICIO CADA 3 DIAS SE ACUMULA BASURA ES CARO EN RELACION A LAS COMIDADES QUE OFRECE SOLO HAY UBER PARA TRANSPORTE.
2024년 2월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 20일
Dear Jorge, Thank you for being our guest and for taking the time to share your evaluation. We are pleased you were satisfied overall, but we regret not meeting your expectations in some areas. We are grateful for your feedback as we always looking for ways to improve our performance. We hope give us another opportunity on your next visit to Miami to show you our commitment to providing exceptional hospitality. David Herrera, Assistant General Manager

2/10 - 너무 별로예요

Mohammad

2024년 2월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 22일
Dear Mohammad, Thank you for taking the time to share your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve. David Herrera Assistant General Manager

10/10 - 훌륭해요

Rachel 님, Tampa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for one night for a relatives appointment at the nearby medical facility. Great place to recharge after a long drive and served all of our needs. Shuttle to and from hospital and also continental breakfast made our stay all the more convenient. Lots of homelessness around the area so I would refrain from walking around too much. Parking garage is also gated.
2024년 1월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 31일
Dear Rachel, Thank you for staying with us and also for the kind rating of SpringHill Suites Miami Downtown/Medical Center. It is always a pleasure to know that we exceeded most of our guests' expectations, and we appreciate you mentioning how much you enjoyed our ideal location, shuttle service, and delicious breakfast. We hope to see you again soon, and we wish you all the best with your travels. David Herrera, Assistant General Manager

8/10 - 좋아요

Armonie

2024년 1월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 21일
Dear Armonie, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

10/10 - 훌륭해요

Alyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 30일
Dear Alyn, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at SpringHill Suites Miami Downtown/Medical Center, and we look forward to welcoming you back soon.David Herrera Assistant General Manager

8/10 - 좋아요

Jamie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean rooms, friendly staff and comfortable beds. Rooms are spacious.
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 26일
Dear Jamie, Thank you for letting us know your visit to SpringHill Suites Miami Downtown/Medical Center was pleasant in every way. We are glad you liked our fresh and spacious accommodations, friendly staff, and comfortable beds. We appreciate you being our guest, and we look forward to welcoming you again soon.David Herrera Assistant General Manager

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice and room was clean and it was nice and quite comfortable
2024년 1월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 22일
Dear Anthony, Thank you for staying with us and also for the kind review of SpringHill Suites Miami Downtown/Medical Center. It is always a pleasure to know that we exceeded most of our guests' expectations, and we appreciate you mentioning how much you enjoyed our accommodations and our service. We hope to see you again soon, and we wish you all the best with your travels. David Herrera, Assistant General Manager

10/10 - 훌륭해요

Janet

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 21일
Dear Janet, Thank you for staying with us and also for the excellent rating of SpringHill Suites Miami Downtown/Medical Center. It is always a pleasure to know that we exceeded our guests' expectations. We look forward to seeing you again soon, and we wish you all the best with your travels. David Herrera,Assistant General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short, but good stay
The king bed room is very comfortable. For some reaon, my room had a very weak cell signal. The breakfast is great!
2024년 1월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 21일
Dear Guest, Thank you for the lovely review of SpringHill Suites Miami Downtown/Medical Center. Our delicious complimentary breakfast is popular with our guests, and we are pleased that this added to the enjoyment of your stay. We are also delighted you loved your comfortable accommodations; however, we apologize for the slow internet connectivity in your room. Our service provider has been made aware of the issue, and we thank you once more for bringing this to our attention. It was a pleasure hosting your visit, and we hope to see you again whenever you return to the city.David Herrera, Assistant General Manager

10/10 - 훌륭해요

Karen 님, Chandler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 18일
Dear Karen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

6/10 - 괜찮아요

John 님, Metairie

좋아요: 직원 및 서비스
2024년 1월에 10박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 15일
Dear John, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.David Herrera Assistant General Manager

10/10 - 훌륭해요

Priyanka

2024년 1월에 6박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 30일
Dear Priyanka, Thank you for choosing SpringHill Suites Miami Downtown/Medical Center and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. David Herrera Assistant General Manager

10/10 - 훌륭해요

Rachella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 26일
Dear Rachella,Happy Holidays and Happy New Year!On behalf of our team at SpringHill Suites Miami Downtown/Medical Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Miami.David Herrera

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 31일
Dear Antonio, Thank you for staying with us and also for the kind rating. It is always a pleasure to know that we exceeded our guests' expectations. We hope to see you again soon at SpringHill Suites Miami Downtown/Medical Center.David Herrera, Assistant General Manager

8/10 - 좋아요

maria 님, chula vista

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very frendly staff. Comfortable room
2023년 12월에 9박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 23일
Dear Maria, Thank you for being our guest at SpringHill Suites Miami Downtown/Medical Center. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again soon.David Herrera

8/10 - 좋아요

Steven 님, Estero

2023년 9월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 22일
Dear Steven, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit!David Herrera

8/10 - 좋아요

Gilles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 22일
Dear Gilles, We are happy you chose SpringHill Suites Miami Downtown/Medical Center for your recent visit to Miami. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Herrera

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here again.
We came to Miami for a cruise from California. 2 days in, Mom falls and breaks her leg. She couldn’t fly and needed surgery. Hospitals make me anxious so I found this hotel. It was walking distance to the hospital, about 10minutes. There is a Starbucks, Panera and a few other smaller restaurants. The room was clean and modern. There was a water refill station in the gym, a laundry room and a bar. I was so tired I didn’t get to eat at the restaurant or free breakfast, but that was there too. I appreciated that checkout was at noon in comparison to other places. It gave me more time to gather my things along with Mom’s bags and get going.
2023년 12월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 19일
Dear Melanie, Thank you for choosing to stay at SpringHill Suites Miami Downtown/Medical Center and providing your feedback. We are glad that our proximity to the nearby hospital was perfect for your needs, and we are glad we could be a relaxing place for you during this time. We wish your mother well during their recovery. It is always a joy to see our guests are excited about returning; we look forward to it!David Herrera Assistant General Manager

10/10 - 훌륭해요

Sharod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 15일
Dear Sharod, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at SpringHill Suites Miami Downtown/Medical Center so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!David Herrera

10/10 - 훌륭해요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 12일
Dear Sebastian, We are pleased to receive your generous rating for SpringHill Suites Miami Downtown/Medical Center. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.David Herrera

10/10 - 훌륭해요

Carletta

가족 여행
좋아요: 편의 시설/서비스
A beautiful and clean facility with attentive and personable staff.
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 11일
Dear Carletta, Thank you for sharing your high rating of SpringHill Suites Miami Downtown/Medical Center. We are thrilled to know you enjoyed your time with us, and that you especially loved our beautiful and well-maintained accommodations. It was also a pleasure reading our intuitive associates helped enhance your stay. We appreciate your business, and we look forward to welcoming you back soon.David Herrera Assistant General Manager

8/10 - 좋아요

Patricia

답변 제공: Assistant General Manager 님, 2024년 2월 8일
Dear Patricia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites Miami Downtown/Medical Center. We look forward to welcoming you back on your next visit.David Herrera Assistant General Manager

8/10 - 좋아요

odilia s.

2023년 11월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 23일
Dear Odilia, We are happy you chose SpringHill Suites Miami Downtown/Medical Center for your recent visit to Miami. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Herrera

10/10 - 훌륭해요

Steven

2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 23일
Dear Steven, On behalf of our team at SpringHill Suites Miami Downtown/Medical Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Miami.David Herrera

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay. We got in early and they bent over backwards to make it possible to get into a room in a short time. Exellent facility and servic
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Dear Shirley, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you enjoyed our excellent service and comfortable accommodations. Thank you for choosing us for your visit to the Miami area, and we look forward to hosting you again soon.David Herrera

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 22일
Dear Kevin, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Miami Downtown/Medical Center. We look forward to your return and wish you all the best with your future travels.David Herrera Assistant General Manager

10/10 - 훌륭해요

Brandon

2023년 11월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 23일
Dear Brandon, We are thrilled you had an excellent stay at SpringHill Suites Miami Downtown/Medical Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David Herrera

10/10 - 훌륭해요

Lou 님, Cocoa

2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 12일
Dear Lou, Thank you for the wonderful rating for SpringHill Suites Miami Downtown/Medical Center! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.David Herrera

6/10 - 괜찮아요

Tee

2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 11일
Dear Tee, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.David Herrera Assistant General Manager

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place the only draw back was traffic sounds at night
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 20일
Dear Donna, Thank you for the great review of our newly refreshed and updated hotel on behalf of all of us at SpringHill Suites Miami Downtown/Medical Center. We are glad you enjoyed your overall stay. However, we understand that street noise can be disruptive. Please accept our apologies for the inconvenience and frustration this caused during your visit. Thank you again for bringing this to our attention. We hope to welcome you back again soon.David Herrera

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 19일
Dear Albert, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites Miami Downtown/Medical Center. We look forward to your return and wish you all the best with your future travels.David Herrera