I have rarely written a bad review for a hotel, and never for a Marriott property, but this was simply unacceptable. We upgraded our room to the “Executive King” room. We were given room 301. The room smelled poorly and the sofa was stained to the point that we felt uncomfortable staying there-see attached photo of the sofa. The replacement room we were given smelled better but was also desperately in need of a refresh. Also the replacement room had a non-stop mechanical noise that kept us from sleeping soundly.
Frankly, we expect a level of cleanliness from all Marriott properties that this property did not have. We drove several miles off the interstate because we often stay at Marriott properties. We were shocked at the condition of this property.
The one positive thing I can say is that the receptionist was very pleasant and tried her best, given the limitations of what she had to work with.