BBQ/피크닉 공간

레지던스 인 오데사 여행 후기

3 out of 5
레지던스 인 오데사
7261 Tres Hermanas Blvd, Odessa, TX

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 631개 이용 후기 중 475개" "
평점 8 - 좋아요. 631개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 631개 이용 후기 중 35개" "
평점 4 - 별로예요. 631개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 631개 이용 후기 중 13개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Minsoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Heechul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Joshua

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Room key would not open from outside after hours, had to walk from the back where there was parking to the front. Toilet handle stopped working (would not flush) . No good breakfast options. Left a personal pillow behind in the room and my pillow with a grey pillow case “disappeared” or was not found which means housekeeping probably kept our $80 pillow. Will probably not stay here anymore.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer 님, Odessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They will Grocery shop for you. very awesome staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Derrick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big, nice area
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

christine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
I got a parking charge and the breakfast was not what I was expecting.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Matt

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff at check-in and super clean property. Within walking distance to several restaurants.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth

As a traveling professional I stay in a lot of hotels (3 to 4 days a week. As such, especially in high crime areas, checking rooms for cameras, mics, etc. is common and respected by traveling professionals. The room I stayed in had a mirror placed over the sink (area between the bed and the bathroom) that was beyond shady. Like we all know the saying, " If there's no space, leave this place", when it comes to placing your finger on the mirror. There should be a space indicating a real mirror vs a fake/spy mirror. That mirror HAS NO SPACE. I made a video as proof. I STRONGLY SUGGEST (FEMALES ESPECIALLY) NOT STAYING AT THIS HOTEL. RATIONAL= UNSAFE. Unfortunately, these days and times where sex rings have become a norm there is little to no accountability and/or responsibility whenever establishments are notified of this happening in their facility. Stay safe out there y'all 🙏
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Kenneth, I would like to think you for you opinion on our mirrors. You can rest a sure there are no camera's, but have a wonderful day.

8/10 - 좋아요

Deylis

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Deylis, I just wanted to reach out and say thank you for taking the time out to leave us a rating. I hope you have a wonderful day and hope we see you again on your next travels through.

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here on Christmas Eve and woke to Chocolate Chip cookies outside our door. A very nice surprise.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Anne, I am so pleased you guys enjoyed the cookies, we try to make this a home away from home.

8/10 - 좋아요

randy

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Two televisions. Kitchen was nice. Perfectly set up for what we needed. Some issues with the cleanliness of the bedding. Overall very pleased.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Yamily, I just wanted to take the time out to thank you for your review. hope you have a wonderful day and hope to see you on your next travels.

10/10 - 훌륭해요

Barbara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room with kitchen
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Lyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Lyle, I just wanted to take the time out to think you for your rating. hope you have a wonderful day and hope to see you on your next travels.

10/10 - 훌륭해요

Yamily

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Hello Yamily, I just wanted to take the time out to think you for your rating. hope you have a wonderful day and hope to see you on your next travels.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 24일
I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

10/10 - 훌륭해요

Stephen

2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 24일
I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

10/10 - 훌륭해요

ELSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 10월 26일
Hello Elsa, I was wanting to reach out to personally thank you for your rating. Hope you have a wonderful day.

8/10 - 좋아요

WILLIAM 님, McKinney

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 24일
I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

2/10 - 너무 별로예요

Peg 님, Philadelphia

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 24일
I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. I do not see any comments on what went wrong, but I do apologies for any inconvenience that you may have encountered during your stay.

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel!
Very nice hotel in a nice area. Our room was great. It was also very quiet and breakfast was quite good.
2023년 9월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 10월 3일
I would like to take the opportunity to personally thank you for taking the time to respond to a guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Peg 님, Philadelphia

2023년 9월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 10월 26일
Hello Peg, I am reaching out to personally thank you for taking time out of your day to rate us, hope you have a wonderful day.

10/10 - 훌륭해요

Sidney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful breakfast and space to park my truck
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Everything was great except for breakfast. Room was very comfortable! Bed was great. My only complaint is the hot breakfast items were cold and the chocolate milk was ice chunks from sitting in ice.
2023년 9월에 1박 숙박함
답변 제공: Vanessa- General Manager 님, 2023년 9월 11일
I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. Your comments have been personally viewed by myself and forwarded to the team members. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Anna

2023년 9월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 10월 2일
I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Gasalea 님, Austin

단체 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was nice, there was one staff member that was outstanding her name is Alizay C. we drove for 7 hours to Odessa for a funeral she made sure we were able to check in early freshen up and change our clothes in time for the funeral. She didn't have to do it but she did. She understood what we were about to go through and her comforting spirit make it better for all of us. Thank you Alizay!!
2023년 8월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 8월 22일
Hello Gasalea,I wanted to takt he time out to thank you for your review and the reconization of Alizay I will make sure she knows she is doing a wonderful job.

8/10 - 좋아요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check In was fast and easy, a little disappointed that only one of the TVs was working, but maintenance guy tried to fix and was unable to. Other than that everything was great, quiet, clean, and comfortable.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 30일
Hello Veronica, Thank you for taking the time out to leave us a review I do apologize for one TV not working I will make sure to look into this.

4/10 - 별로예요

Jonathan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Fix pool and elevator!
2023년 7월에 1박 숙박함
답변 제공: GM- Vanessa 님, 2023년 8월 30일
Hello, I am reaching out to see what exactly was wrong with our pool and elevator. Our pool is been open all year and we have not had trouble with our elevators, I do know that the hotel next door has had their pool closed and just fixed their elevators. Do you think you might be confusing our hotels. If you could please reach out to me at the hotel that would be wonderful. I hope you have a wonderful day.

6/10 - 괜찮아요

Mitchell

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
One bed had no fitted sheet; Just mattress under the sheet. Blue toothpaste smear on bathroom countertop. Dirt and hair in shower drain. Just generally not cleaned well in the room. But the property itself was much cleaner including the breakfast area. Good pool also.
답변 제공: GM- Vanessa 님, 2023년 8월 30일
Dear Mitchell:I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. We consider feedback from our guests the number one tool in achieving the highest quality of guest service, you are among our most valued guests. We are very sorry that your stay was met with multiple negative encounters. Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements in attempt to exceed the expectations of our guests. We value your business and hope will consider to give us a try again during your future travels.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: GM- Vanessa 님, 2023년 8월 30일
I would like to take the opportunity to personally thank you for taking the time to leave us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room
2023년 6월에 1박 숙박함

8/10 - 좋아요

Julius

좋아요: 청결 상태, 직원 및 서비스
It was a good place to stay the night
2023년 5월에 1박 숙박함

8/10 - 좋아요

Magdalena de la Luz Anaya

Xxx
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Amber Jordan

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This has historically been our go-to hotel for business trips. They offered dinners and happy hour. Breakfast was always incredible. The common area air conditioning was off. The front desk girl didn’t acknowledge the complaints of it being too hot despite multiple people saying something. They no longer do the happy hour/dinners. And breakfast was mediocre at best. Just disappointing all around.
2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 4일
Hello Amber, I do apologize that the lobby area was hot, the AC units are broken and currently getting worked on, I am sorry you were under the impression they were just off, my front desk did acknowledge that complaint however there is not much we could have done. I also do apologize about the social/happy hour as Marriott has discontinued that event during covid.

10/10 - 훌륭해요

Lawrence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay.
Clean, comfortable and very quiet.
2023년 4월에 1박 숙박함
답변 제공: General Manager Vanessa 님, 2023년 4월 26일
Hello Lawrence, I was just wanting to personally thank you for your review, I am pleased that you have a wonderful stay with us. We hope to see you on your next travel through the area.

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
Overall was very pleased with my stay. For the $120 price, this room came with a lot! Cook-ware, utensils, a Keurig, K-Cups, powder creamer, sugar, coffee mugs and wine glasses! Free breakfast in lobby as well. Definitely a much bigger bang for your buck compared to The DownTown Odessa Marriott, which ranges anywhere from $200-$500 for half of what this location offers. The room was also a 9/10 on cleanliness and atmosphere. Thermostat worked well also. The location of the hotel also felt very safe, so I had no issues with the parking lot. I would definitely recommend this location to others, and would definitely return!
2023년 3월에 1박 숙박함
답변 제공: Vanessa V. 님, 2023년 3월 13일
Hello Justin, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Vanessa V. 님, 2023년 2월 22일
Hello Donald, I wanted to personally thank you for taking the time to leave us a review, and I am pleased that you had a good stay. Hope to you see soon.

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff with clean, spacious rooms. This is a very nice hotel in a great location.
2022년 12월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 1월 25일
Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay!
답변 제공: Vanessa 님, 2023년 1월 25일
Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

ROBERT

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2022년 12월에 1박 숙박함
답변 제공: Vanessa 님, 2023년 1월 25일
Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

10/10 - 훌륭해요

Shona

좋아요: 직원 및 서비스
답변 제공: General Manager 님, 2023년 5월 4일
Hello Shona, I wanted to personally thank you for your rating, hope you have a wonderful day!

10/10 - 훌륭해요

Derek

2022년 9월에 3박 숙박함
답변 제공: AGM 님, 2022년 10월 22일
Hello Derek, I just wanted to personally thank you for your rating and hope you have a wonderful day.

10/10 - 훌륭해요

jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very convenient and quiet stay.
2022년 9월에 1박 숙박함
답변 제공: AGM 님, 2022년 9월 22일
Hello Jim, I would like to personally thank you for taking the time out to give us your feedback. We hope to see you on your next travels to the area!!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service!
Really Nice hotel. All of the staff were so friendly and service minded. We had water in our car the morning we departured and they helped us fix this right away without any issues. Can only recommend this hotel to everyone
2022년 7월에 1박 숙박함
답변 제공: Vanessa 님, 2022년 7월 31일
Good Morning Thomas, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels

10/10 - 훌륭해요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The needs were amazing!
2022년 7월에 1박 숙박함
답변 제공: AGM 님, 2022년 7월 27일
Hello Helen, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pool was Closed😣
We were disappointed because one of the main reasons we chose this property was for the kids to swim: pool was closed.
2022년 7월에 1박 숙박함
답변 제공: AGM 님, 2022년 7월 7일
Hello Kimberly My apologies about the pool being closed as that was out of our hands. I also wanted to thank you for taking the time out to leave a review, have a wonderful day

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: AGM 님, 2022년 6월 28일
Hello, Thank you for your review

10/10 - 훌륭해요

Nilda 님, Elk grove

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable love it
2022년 6월에 1박 숙박함
답변 제공: AGM 님, 2022년 6월 28일
Hello Nilda, I just wanted to personally reach out and thank you for you review and we hope to see you again.

2/10 - 너무 별로예요

Barbara

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: AGM 님, 2022년 5월 31일
Dear Barbara: I would like to take the opportunity to personally thank you for taking the time to respond to our survey. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We are very sorry that your stay was met with negative encounters. Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements in attempt to exceed the expectations of our guests. We value your business and hope will consider to give us a try again during your future travels.

10/10 - 훌륭해요

Gerardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff & room was great but unfortunately the pool was too cold. The sun was out all day & it never warmed up. The staff told that it’s always cold no matter if the sun is out. Gonna have to look for another place to actually enjoy some time in the pool. Over all great room & staff.
2022년 4월에 2박 숙박함
답변 제공: AGM 님, 2022년 5월 3일
Hello Gerardo, I wanted to apologize for the pool not being heated we are currently in the process of getting a new pool heater installed fingers crossed. I am please to see your over all stay was pleasant and thank you for your feedback.

10/10 - 훌륭해요

Rene

2022년 4월에 1박 숙박함
답변 제공: AGM 님, 2022년 5월 3일
Hello Rene, I was wanting to thank you for your review and am I happy to see that you enjoyed your stay with us.