Dear Jai, thank you very much for your kind email. We do really appreciate your feeling about your stay at Straf. We hope it can become your preferred home in Milano! We are looking forward to welcome you here in the future.

Dear Anonymus, thank you for the time you dedicated in writing your Experience with STRAF. We are happy to know that you found our Staff helpful and friendly and that you liked the style of the Hotel. On the other hand, I woud like to offer you our most sincere apologies for the inconveniences experienced during your stay. We Always make sure that our Guests receive that little "extra touch" when they stay with us and I'm really sorry to hear that. I hope to welcome you back soon in your home in Milan! Best regards, paolo foletti guest experience

Dear Sunjinn, thank you very much for your Great review and for sharing these nice words for our Staff. I will share personally with all the Team your comments and we are looking forward to welcoming you again at Straf Hotel&bar Best regards, paolo foletti guest experience

Dear M Young Ju, thank you for choosing Hotel STRAF & BAR Milan, thanks for your suggestions trying to always improve our service and we hope to meet you next time best regards, paolo front office team

Dear Mr. J, Thank you for taking the time to share your experience. I will be happy to share your comments with my colleagues and am sure that your comments will be an incentive for us to keep improving and deliver exceptional service to our guests. I sincerely hope to welcome you back at the STRAFHotel&bar in the future. Best Regards Manuel Lavatura Front Office Manager

Dear Susan, Thank you for your kind feedback about your last stay at STRAFhotel&bar!We are truly pleased to read that you completely enjoyed your stay with us.We look forward to having you here again for another delightful stay in the heart of Milano.Best Regards, Anna

Dear Mr. Eric,Thank you for the time you spent to review your last stay at STRAFhotel&bar.We regret if the experience with us did not completely meet your expectations but we would like to explain some important aspect. For what concern the benefits for VIP Expedia and Bonvoy Member, we are used to extend our best VIP treatment with a welcome amenities and handrwritten message upon arrival while room upgrade, early check-in or late check-out are always complimentary and upon availability. Please, let us know more details to properly understand what other benefits we have missed. Furthermore, we apologize if you couldn't enjoy our Wellness Boutique due to the extraordinary maintenance work occurred during your stay. We really hope to have a second chance to fully satisfy your needs and welcome you back at STRAFhotel. Best Regards, Anna

Dear Patricia, thank you for your kind feedback. We regret if the experience with us did not completely meet your expectations. We hope to have a second chance to have you here again to fully satisfy your needs. Best Regards, Anna

Dear Mr. John, Thank you for sharing your kind feedback about your last stay at Straf Hotel&bar.We are truly pleased to read that you appreciated the location and the friendliness of our professional Team, always striving to deliver an excellent service. Otherwise, we are very sorry to know that the breakfast disappointed you: we always try to do everything we can to meet our guest's expectations, by providing a wide selection of fresh sweet and savoury products.We hope to have a second chance to welcome you back here, right in the heart of Milano!Best Regards, Anna

Dear Saban, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We really appreciate your kind feedback about central location. We hope to welcome you soon again, warm regards, STRAFhotel&bar team

Dear Levon, thank you very much for the time spent to evaluate our Hotel. We look forward to welcome you again in the next future,kind regards, STRAFhotel&bar team

Dear Verena, thank you very much for the time you dedicated in evaluating your personal experience with STRAFhotel&bar. We hope to welcome you soon again, warm regards, STRAFhotel&bar team

Dear Anthony, thank you very much for the time spent to evaluate our Hotel. We look forward to welcome you again in the next future,kind regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're really sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Simon,thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Sandra,thank you very much for the time you spent to evaluate our Hotel.Have a nice day,warm regards,STRAFhotel&bar team

Dear Karine, thank you very much for the time you dedicated in writing your experience with STRAFhotel&bar. We are really happy to read that you enjoyed the location, welcoming staff and design. We hope to welcome you again in the next future, have a nice day, STRAFhotel&bar

Dear Dr.G, Thank you so much for taking your time to share this amazing feedback about your stay with us!We hope to have the pleasure to welcome you back soon.Best Regards,

Dear MARTIN, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy.We hope to have another occasion to welcome you,warm regards, STRAFhotel&bar team

Dear Taylor, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you in the future, warm regards, STRAFhotel&bar team

Dear Karine, thank you very much for the time you dedicated in evaluating STRAFhotel&bar. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear April, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We really appreciate your positive feedback about our location. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future.We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Antti, thank you very much for the time you dedicated in evaluating STRAFhotel&bar. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Mohsen, thank you very much for the time you dedicated in evaluating STRAFhotel&bar. We regret you didn't have a nice experience, please feel free to contact us in order to explain us what it happened during your stay.We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Andrew, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your feedback about our location and staff. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Guest, thank you very much for the time spent to leave a feedback based on your experience. We hope to have another occasion to welcome you again in the next future, kind regards, STRAFhotel&bar team

Dear Salvador, thank you very much for the time spent to leave a feedback based on your experience. We really appreciate your amazing feedback about our location. Have a nice day, kind regards, STRAFhotel&bar team

Dear Doron, thank you very much for the time spent to leave a feedback based on your experience. We really appreciate your amazing feedback about our Hotel. Have a nice day and we hope to welcome you again in the net future, kind regards, STRAFhotel&bar team

Dear Alessandra, thank you very much for the time spent to leave a feedback based on your personal experience. We appreciate your kind feedback about our location and staff. We're really sorry for the inconvenient with the bottle, our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Huay, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location and hotel. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Judith,thank you very much for the time spent to evaluate our Hotel.We look forward to welcome you again in the next future,kind regards,STRAFhotel&bar team

Dear Alessandra, thank you very much for the time spent to leave a feedback based on your personal experience. We appreciate your kind feedback. Have a nice day, kind regards, STRAFhotel&bar team

Dear Morbeen, thank you very much for the time spent to leave a feedback based on your personal experience. We appreciate your kind feedback about our helpful staff. Have a nice day, kind regards, STRAFhotel&bar team

Dear Claus, thank you very much for the time spent to evaluate our hotel. Have a nice day, kind regards, STRAFhotel&bar team

Gent.ma Signora, la ringraziamo innanzitutto per aver lasciato un suo feedback per il suo soggiorno. Entrambi i disagi che lei ha vissuto sono dipendenti da un upgrade qualitativo realizzato durante il suo soggiorno, la sostituzione dei televisori ed il rinnovo della biancheria, che hanno generato qualche problema come quelli da lei riscontrati. Abbiamo pertanto provveduto a farle un rimborso parziale del suo soggiorno sperando il gesto le sia gradito. Ci auguriamo di averla in futuro nuovamente come nostra ospite in hotel. Le porgo un cordiale saluto a nome di tutto lo staff dello STRAFhotel&bar. Il direttore Danilo Bellomo