Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Matteo Tuzzi Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi Manager

Dear Mr/Mrs Yeojin, We would like to thank you for choosing UNAHOTELS Cusani Milano for your stay and for sharing your experience. My staff and I are really sorry to read that your stay didn't meet completely your expectations. We are already expecting you back in the nearest future, to let you continue this charming experience in the Gruppo UNA world. Kind regards,

Dear Guest We would like to thank you for choosing UNAHOTELS Cusani Milano for your stay e and for sharing your experience. Your valuable comment is a source of great pride, since our priority is to make the guests’ stays a memorable experience. We are already expecting you back in the nearest future, to let you continue this charming experience in the Gruppo UNA world. Kind regards,

Dear Mr./Mrs. Sean Woo Kyung , We would like to thank you for choosing UNAHOTELS Cusani Milano for your stay and for sharing your experience. Your great evaluation is a source of great pride, since our priority is to make the guests’ stays a memorable experience. We are already expecting you back in the nearest future, to let you continue this charming experience in the Gruppo UNA world. Kind regards

Dear Guest, Thank you for sharing your positive experience in our hotel, we are happy to have met your expectations! We hope you come back soon, Best regards, Matteo Tuzzi General Manager

Dear Guest, Thank you for sharing your positive experience in our hotel, we are happy to have met your expectations! We hope you come back soon, Best regards, Matteo Tuzzi General Manager

Dear Guest Thanks for writing about our hotel, we are happy to see that you enjoyed your stay! We hope to see you soon, Best Regards, The Management

Dear Sunyoung , thank you for choosing UNAHOTELS Cusani for your recent stay in Milano and for sharing your review with us on Hotels.com. We are thrilled to see that you did enjoy your stay and that you were comfortable in the hotel.. We are here to serve our guests and I am thrilled that you did experience this dedication during your time with us. It will be a pleasure to share your kind words with the team. We look forward to welcoming you again soon. Kind Regards, Leonardo Serranti General Manager

Dear Bong Hee, thank you for choosing UNAHOTELS Cusani for your recent stay in Milano and for sharing your review with us on Hotels.com. We are thrilled to see that you did enjoy your stay and that you were comfortable in the hotel.. We look forward to welcoming you again soon. Kind Regards, Leonardo Serranti General Manager

안녕하십니까, 고객님. 저희 UNAHOTELS Cusani 을 이용해 주시고 귀중한 시간을 내어 리뷰를 공유해 주셔서 정말 감사 드립니다. 투숙기간 중 분들과 만족스러운 시간을 보내셨다니 저희도 매우 기쁩니다. 저희 UNAHOTELS Cusani 은 고객 한 분 한 분 모두 만족하실 수 있는 서비스로 다가가기 위해 노력하고 있습니다. 앞으로도 고객만족을 최우선으로 하며, 최상의 서비스를 제공할 수 있도록 끊임없이 노력하는 UNAHOTELS Cusani 이 되겠습니다. 다시 한번 더 감사의 말씀을 전하며, UNAHOTELS Cusani 에서 다시 뵙기를 바라겠습니다. 감사합니다. Leonardo Serranti 총지배인

Dear Guest, Thank you for sharing your opinions about your recent experience at UNAHOTELS Cusani Milano. We highly value our guests’ comments in order to constantly improve the level of service we strive to offer. We are very glad to know that you felt highly satisfied by the service provided by our staff who we consider to be one of our strongest assets and we will share your kind words with the whole Team and I am thrilled to know how our central location was so convenient for your stay. We would be very happy to welcome you back and create for you another great experience on this occasion. Warmest regards Leonardo Serranti General Manager

Dear Guest, Warm greetings from UNAHOTELS Cusani Milano! Thank You for your amazing review! We are glad to hear you were satisfied with your stay, appreciated our location and that you felt highly satisfied by the service provided by our staff who we consider to be one of our strongest assets! We will share your kind words with the whole Team. We feel very proud that our hotel met your expectations and you enjoyed your stay. We'll be happy to see you again among our guests! Kind regards, Leonardo Serranti General Manager

Gentile Antonio,La ringraziamo per averci scelto e per aver dedicato parte del suo tempo per condividere la sua esperienza.Siamo contenti di leggere i suoi commenti e sarà per noi un piacere condividerli con tutto il nostro personale.Ci auguriamo di poterle dare presto nuovamente il benvenuto presso UNAHOTELS Cusani Milano.Ernesto NoscheseGM

Dear Ivan,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto Noschese GM

Dear Marisella,Thank you for the time you dedicated in writing a comment regarding your recent stay at Una Hotel CusaniIt is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto NoscheseGM

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto NoscheseGM

Gentile Claudio,la ringraziamo per il tempo che ha dedicato lasciandoci il suo personale commento in merito al suo soggiorno presso Una Hotel Cusani.Siamo lieti di leggere che l'hotel ed il servizio siano stati all'altezza delle sue aspettative e che abbia trascorso un piacevole soggiorno. La ringraziamo anche per aver segnalato degli aspetti sui quali poterci migliorare per garantire ai nostri ospiti i più alti standard di servizio.Ci auguriamo di poterla accogliere nuovamente in un prossimo futuro!Cordialmente,Ernesto NoscheseGM

Dear Samir,Thank you very much for sharing your feedback regarding your stay at UNA Hotel CusaniWe regret to learn that we were not able to meet your expectations at this time, at UNA Hotel Cusani we are committed to ensure that our guests feel special and comfortable and we take into great consideration all the feedback that they provide to us.We hope that we will be able to show you our great level of service should we have the chance to welcome you back to UNA Hotel Cusani in the near future.Warm regardsErnesto NoscheseGM

Dear Senat, thank you for taking the time to share your impressions with regard to your recent stay at Una Hotel Cusani. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,Ernesto NoscheseGM

Dear Lisa, thank you for taking the time to share your impressions with regard to your recent stay at Una Hotel Cusani. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,Ernesto NoscheseGM

Gentile Marina,È un piacere sapere di avere clienti affezionati come lei che, oltre a dimostrarci il suo apprezzamento confermandoci la sua fiducia, spende anche qualche minuto del suo tempo per lasciare questa bellissima recensione. Le sue parole dedicate allo Staff sono per noi motivo di orgoglio e motivazione per continuare a svolgere il nostro lavoro con l’entusiasmo e la dedizione che accomuna tutto il TeamSiamo sempre felici quando la nostra passione per il servizio arriva ai nostri clienti.CordialmenteErnesto NoscheseGM

Dear Joel,We appreciate your positive comments about your recent stay at Una Hotel Cusani and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM

Gentile Cliente,La ringraziamo per aver condiviso con noi la sua esperienza presso UNAHOTELS Cusani.Ci dispiace leggere che il suo soggiorno non sia stato all'altezza delle sue aspettative in quanto ci impegniamo quotidianamente ad offrire ai nostri ospiti un elevato livello di ospitalità.Per questo motivo ci auguriamo che vorrà darci nuovamente la possibilità di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi.Cordialmente,Ernesto Noschese GM

Dear Mr Christoph,Thank you very much for your wonderful review!We hope to have the pleasure to welcome you back very soon and remain with best wishes from Milano.Sincerely,Noschese ErnestoGM

Dear Richard, Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not satisfied with your stay at UNA Hotel Cusani: we constantly work to make our clients feel welcome and to meet their expectations, please accept our apologies for what was not in line with our standard of quality.We do hope to have the opportunity to welcome you back at UNA Hotel Cusani and we thank you for your valued patronage. Regards,Ernesto NoscheseGM

Gentile Cliente,La ringraziamo per aver condiviso con noi la sua esperienza presso UNAHOTELS Cusani.Ci dispiace leggere che il suo soggiorno non sia stato all'altezza delle sue aspettative in quanto ci impegniamo quotidianamente ad offrire ai nostri ospiti un elevato livello di ospitalità.Per questo motivo ci auguriamo che vorrà darci nuovamente la possibilità di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi.Cordialmente,Ernesto Noschese GM

Dear Guest,We appreciate your positive comments about your recent stay at Una Hotel Cusani and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto Noschese GM

Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at Una Hotel Cusani.It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto Noschese GM

Dear Nakibou,We appreciate your positive feedback about your recent stay at UNAHOTELS Cusani Milano.We hope we will have the pleasure of welcoming you back on some future occasion.Best regards,Ernesto NoscheseGM

Dear Nebojsha Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not satisfied with your stay at UNA Hotel Cusani: we constantly work to make our clients feel welcome and to meet their expectations, please accept our apologies for what was not in line with our standard of quality.We do hope to have the opportunity to welcome you back at UNA Hotel Cusani and we thank you for your valued patronage. Regards,Ernesto NoscheseGM

Dear Guest Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not satisfied with your stay at UNA Hotel Cusani: we constantly work to make our clients feel welcome and to meet their expectations, please accept our apologies for what was not in line with our standard of quality.We do hope to have the opportunity to welcome you back at UNA Hotel Cusani and we thank you for your valued patronage. Regards,Ernesto NoscheseGM

Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ernesto NoscheseGM

Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at UNAHOTELS Cusani. It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, and we are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto NoscheseGM

Gentile Ospite, La ringraziamo per avere valutato positivamente la sua esperienza presso UNAHOTELS Cusani. Ci auguriamo di poterla accogliere nuovamente il prima possibile. Cordiali saluti,Ernesto NoscheseGM

Gentile ospite,la ringraziamo per aver valutato la sua esperienza presso UNAHOTELS Cusani. Ci auguriamo di poterla accogliere nuovamente in struttura.Cordialmente,Ernesto Noschese GM

Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani.We were really happy to read that you have enjoyed the location and the position at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto NoscheseGM