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컨트리 인 & 스위트 바이 래디슨, 저먼타운, 위스콘신 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 저먼타운, 위스콘신
W 188 N 11020 Maple Rd, Village of Germantown, WI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 866개 이용 후기 중 409개" "
평점 8 - 좋아요. 866개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 866개 이용 후기 중 98개" "
평점 4 - 별로예요. 866개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 866개 이용 후기 중 22개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

LEE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 조용해요
청결하고 조용해요
2020년 10월에 5박 숙박함
답변 제공: Becky - Front Office Manager 님, 2021년 1월 28일
Dear Lee, Thank you for taking the time to leave us a review! We are so glad that you had a positive experience and we look forward to having you stay with us again soon.

10/10 - 훌륭해요

LEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무료 아침식사가 넘 훌륭한 호텔입니다!
전혀기대하지 않았는데 3일동안 너무 편하게 지냈습니다. 깨끗하고 조용하며 무엇보다 무료인 아침식사가 너무나 훌륭하고 24시간동안 커피와 티 쿠키를 제공합니다. 굳이 불편한 점을 말하라면 걸어서 쇼핑센타나 근처에 음식점은 가기가 좀 먼것 같습니다. 차로 10분이내 거리입니다. 출장시에는 아주 유용한 호텔입니다.
2018년 1월에 3박 숙박함
답변 제공: Kyle 님, 2018년 2월 5일
Thank you taking the time to review us. We hope you visit us on your next trip to the area.

6/10 - 괜찮아요

Pa Lee

가족 여행
좋아요: 직원 및 서비스
Staff were great, location not close to anything, loud fans and ac vent
2024년 4월에 1박 숙박함
답변 제공: Front Desk Manager/ Leighann Benz 님, 2024년 4월 16일
On behalf of our entire staff at country inn and suites/we apologize for the concerns you shared about your stay. We appreciate the feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations. Thank you

6/10 - 괜찮아요

Sydney

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 9일
On behalf of the Country Inn and Suites we appreciate your feedback and will use it to fine tune our operations in the hope upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Gary 님, Plymouth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. I wish that the bathroom had little extra space around the sink. A little vanity space so we would have room to store some things. Also, the TV was hard to use.
2024년 4월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 8일
On behalf of the Country Inn and Suites we appreciate your feedback and are happy to see you enjoyed your stay.

6/10 - 괜찮아요

Brittany

2024년 4월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 8일
On behalf of the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations, in the hope that upon your next stay we can exceed your expectations.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 8일
On behalf of the Country Inn and Suites we would like to thank you for your feedback. We are happy to hear that you enjoyed your stay and hope to see you again!

6/10 - 괜찮아요

Aisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here once before the phone didnt work in the room that definitely needs an upgrade.
2024년 4월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 4일
On behalf of the Country Inn and Suites we apologize for the inconvenience of your phone and we are working on getting this issue resolved. We appreciate your feedback and will use it to fine tune our operations.

6/10 - 괜찮아요

Mickey

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Place is located right of the hiway and room was ok. Carpeting thru out is in need of cleaning BADLY. Stairs to second floor are unacceptable and french toast seemed like two days old.
2024년 3월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 3월 30일
On behalf of the Country Inn and Suites we are sorry to see that you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations..

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked to know the pool was under repair before booking.
2024년 3월에 3박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 3월 19일
On behalf of the Country Inn and Suites we appreciate your business and are happy to see you enjoyed your stay! We apologize that the pool is under repair although it has been alerted since February, we apologize for any inconvenience and hope to see you again soon.

8/10 - 좋아요

Cheryl 님, Athens

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay
2024년 3월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 3월 17일
On behalf of the Country Inn and Suites we are happy to see you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 4월 3일
On behalf of the Country Inn and Suites we are happy to see you enjoyed your stay! We appreciate your feedback and hope to see you again!

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean & friendly staff
2024년 2월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 2월 27일
On behalf of the entire staff at the Country Inn and Suites we appreciate your feedback and are happy to see you enjoyed your stay. We hope you come back again soon!

4/10 - 별로예요

Nicholle

2024년 2월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 3월 30일
On behalf of the Country Inn and Suites we are sorry to see that you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations..

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel in a convenient area. Close to highway. They have hot and cold breakfast.
2024년 2월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 2월 12일
On behalf of the Country Inn and Suites we appreciate your business and feedback. We are happy to see you enjoyed your stay and hope to see you again.

2/10 - 너무 별로예요

Varvara

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Personal send me to occupied room.
2024년 2월에 1박 숙박함
답변 제공: Megan Stevens/ General Manager 님, 2024년 2월 12일
On behalf of the Country Inn and Suites, we apologize for the confusion during your stay and are taking precautions that this will not happen again. We hope you return in the hopes we can exceed your expectations upon your next stay.

4/10 - 별로예요

Jeff and Jeanne

2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 3월 30일
On behalf of the Country Inn and Suites we are sorry to see that you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations in the hopes that upon your next visit we can exceed your expectations..

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean. Our room was very nice with some updates. I would highly recommend staying here. The staff is also very friendly.
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 26일
On behalf of the Country Inn and Suites we are happy to see you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 20일
On behalf of the entire team at the Country Inn and Suites we appreciate your feedback and are happy to see you enjoy your stay.

6/10 - 괜찮아요

Tyler

가족 여행
별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 18일
On behalf of the Country Inn and Suites we appreciate your feedback, and we will use it to fine tune our operations.

2/10 - 너무 별로예요

Micheal

2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 16일
On behalf of the Country inn and Suites we are sorry to see that you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations. In the hope upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Arlene

2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 16일
On behalf of the Country Inn and Suites we appreciate your feedback and are happy to see you enjoyed your stay. We hope you come back and see us again soon.

10/10 - 훌륭해요

DENISE 님, MENOMONEE FALLS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 15일
On behalf of the Country Inn and Suites we appreciate your feedback and are glad to see you enjoyed your stay. We hope you come back to visit us again soon.

4/10 - 별로예요

melissa

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 15일
On behalf of the entire staff at the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations.

10/10 - 훌륭해요

Kari

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 15일
On behalf of the Country Inn and Suites we appreciate your feedback and are happy to see you enjoyed your stay. We hope you can come back again soon.

8/10 - 좋아요

Lauren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 11일
On behalf of the entire staff at the Country Inn and Suites we appreciate your feedback and are happy to enjoy your stay!

10/10 - 훌륭해요

Edgar

2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 2월 3일
On behalf of the Country Inn and Suites we appreciate your business and are happy to see you enjoyed your stay!

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2024년 1월 9일
On behalf of the entire team at the Country Inn and Suites we appreciate your feedback and are happy to see you enjoyed your stay. We appreciate your business and hope that you return again soon.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Megan Stevens/ General Manager 님, 2023년 12월 30일
On behalf of the Country Inn and Suites we appreciate you feedback and are happy to see you enjoyed your stay! We hope to see you again soon!

6/10 - 괜찮아요

Ronald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were fine but the pillows were very small. Very noisy throughout the night both nights of our stay. People talking and yelling with kids running in the halls all night long. No hot coffee available until 7:00am. Staff more interested in talking on the phone and to other employees instead of customer service.
2023년 12월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 27일
On behalf of our entire staff at the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate the feedback and will use it to fine tune our operations in the hope upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have always accomodated us on early check-in. That is a necessity when we need to stay in Germantown.
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 27일
On behalf of the Country Inn and Suites we are happy to see you enjoyed your stay! We hope you come back and see us again soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 19일
On behalf of the entire team at the Country Inn and Suites we are happy to see that you enjoyed your stay and thank you for your review. We appreciate your business and hope to see you again.

8/10 - 좋아요

joanne

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean. Nice breakfast. Location
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 18일
On behalf of the entire staff at the Country Inn and Suites we are happy to see that you enjoyed your stay! We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of pillows! Tv wasn't the easiest to use.
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 16일
Thank you for your review! We appreciate your business and are very happy to see you enjoyed your stay!

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely friendly. Wish the hot tub would have been a little warmer. Cookies at the front desk are amazing!
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 15일
Thank you so much for your review! We appreciate your the feedback and hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was nice and clean
2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 10일
Thank you for your review! We are very happy that you enjoyed your stay with us! We hope to see you again!

8/10 - 좋아요

Camielle

좋아요: 청결 상태
It was a good experience overall. Clean building, breakfast was offered every morning, nice front desk staff, assistance was fast when asked for additional linens. The only downside was the rooms don't get cleaned every day during a customers stay unless requested. We were told they're cleaned every 3rd day of a stay.
2023년 12월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 7일
On behalf of the entire staff at the Country Inn we would like to thank you for review, and we hope you come again soon!

4/10 - 별로예요

kara

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 27일
On behalf of our entire staff at the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate the feedback and will use it to fine tune our operations in the hope upon your next visit we can exceed your expectations.

4/10 - 별로예요

Jessica

2023년 12월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 27일
On behalf of our entire staff at the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate the feedback and will use it to fine tune our operations in the hope upon your next visit we can exceed your expectations.

6/10 - 괜찮아요

Michelle

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Had two rooms. One had some issues but the staff tried to correct, unfortunately it didn't fix it for more than a minute. The pool is a work in progress and at the time we were there, it had a layer on top of the water. Clean and nice staff. Decent, basic breakfast
2023년 11월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 5일
Thank you for review, we are happy you enjoyed your stay! Hope to see you again soon!

8/10 - 좋아요

Maureen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, breakfast was good, but pool area was dirty! Murky water, dirty towels, candy and gum wrappers on the floor! No towels and stuff floating in the pool. Needs serious cleaning, daily!!
2023년 11월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 2일
On behalf of the entire staff at the Country Inn and Suites we are happy to hear that you enjoyed your stay! We do apologize for the cleanliness of pool area, and I have addressed your concerns with the entire staff in the hopes that upon your visit we can exceed your expectations. We do hope we see you again soon!

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Problem with the pool not open and a TV not working.
2023년 11월에 4박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 2일
On behalf of the entire staff at the Country Inn and Suites we are happy to see you enjoyed your stay, although we are sorry for the inconvenience caused by pool not working and your Tv not working properly. We are working diligently on these issues. We hope you come again soon!

4/10 - 별로예요

Dallas 님, Green Bay

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was unable to stay my second night at this hotel due to the bugs that were actively flying around my room.
답변 제공: Megan/ General Manager 님, 2023년 12월 2일
On behalf of our entire staff here at the Country Inn and Suites we apologize for the concerns you shared about the concerns you experienced at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope upon your next visit we can exceed your expectations.

4/10 - 별로예요

Donna

별로예요: 직원 및 서비스, 편의 시설/서비스
2023년 11월에 4박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 16일
On behalf of the entire staff here at the Country Inn and Suites we are sorry to see you did not enjoy your stay. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Carol

2023년 11월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 15일
Thank you for review and hope you come see us again soon!

2/10 - 너무 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Gross and not clean. Hair in shower upon arrival. Pool towels gone and was told when they are gone they are gone. Simply will not stay again.
2023년 11월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 11월 21일
On behalf of the Country Inn and Suites, I do apoligize and have addressed the concerns with the housekeeping team, so upon your next visit we can exceed the expectations of our hotel.

4/10 - 별로예요

Dondi

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had no towels , no toilet paper and the beds looked like they had been slept in, just thrown together. We were on the first floor, and we could hear every word and step from the rooms above. They had a nice breakfast, but they were late in putting it out, and they did not keep up with the flow of people.
2023년 11월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 11월 21일
On behalf of the entire team here at the Country Inn and Suites, I apologize for the issues with your stay and have discussed issues with housekeeping and breakfast team, in the hopes upon your next visit we hope we can exceed your expectations.

10/10 - 훌륭해요

HSING-HAO

2023년 11월에 1박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 12월 5일
Thank you for review, we are happy to see you enjoyed your stay! Hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 11월 14일
Thank you for your review, we hope to see you again soon!

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스
Pool was cloudy. Overhead light out in pool room. TV stopped working. Frig frosted up. Bath sink drained slowly.
2023년 11월에 2박 숙박함
답변 제공: Megan/ General Manager 님, 2023년 11월 14일
Thank you for review I am sorry we did not meet your expectations, I have spoken to maintenance and hope that upon your next visit we can exceed your expectations .