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23rd 애비뉴 아파트먼츠 바이 미네하하 로프트 여행 후기

3.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 5개" "
평점 8 - 좋아요. 17개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 5개" "
평점 4 - 별로예요. 17개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 3개" "

7.2/10

청결 상태

6.8/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Scotty 님, La Crosse, WI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An awesome experience
My wife and I were very impressed by the Minnehaha Lofts experience. We loved our accommodations and appreciated the communication with the representatives. Overall, a great experience!
2018년 5월에 2박 숙박함
답변 제공: Kamesha 님, 2018년 5월 29일
We are delighted that you choose Minnehaha Lofts and that it was a great experien. Thank you and we look forward to hearing from you in the future.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great room, ever saw another person, not the best area for anything within walking distance

6/10 - 괜찮아요

Jeremy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok, but needs work.
I did like the location, close proximity to downtown Minneapolis. The apartment needs updating and new furniture in the main sitting room. Also, the heat controlled by the renters below made it very hard to control the heat. We had our windows open all weekend to cool down 2nd level apartment.
2018년 2월에 2박 숙박함

6/10 - 괜찮아요

Leigh 님, Wisconsin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice apartment, terrible customer service
Before arrival received an email with instructions to access the apartment & pay the remaining balance. Given code to the lock box by the front door, upon arrival the code would not unlock the box. Called the number for the "manager", no answer & her mailbox was full, so couldn't leave a message. Then called the number for the property management company and left a message. After about 10 minutes of standing on the front stoop, Kamesha, from Minnehaha Lofts, called. She asked what code I tried, then gave me a completely different code, that actually worked. No, "We're sorry for the inconvenience". For payment they want you to make a deposit to their credit union account in 24 hrs, mail a check, credit card they charge you 3% more. I made deposit to their account. I received a total of 3 reminders, after arrival, to pay them the balance. Apartment is nice, needs new window coverings because no privacy due to missing slats in blinds. Second bedroom is small, had to crawl into bed from foot of bed. Although I liked the apartment I cannot recommend because of experience with management. Received a non-apology "we are sorry you feel that way"
2018년 1월에 3박 숙박함
답변 제공: Margots 님, 2018년 2월 7일
Hello, I am very sorry for any inconveniences experienced with the checkin. We are looking into ways to improve. Thank you for staying with us. Margots Founder, Minnehaha Lofts

10/10 - 훌륭해요

Juli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy, comfortable apartment
Friendly service. Really cute apartment. Well decorated, cozy and comfortable. Bed was so comfortable and lots of pillows. It is upstairs so keep that in mind if you gave problems with stairs. I broke my ankle a few weeks before I went and it was tricky getting up and down.they answered any question I had. Would stay here again
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Basement Apartment
I stayed in the Economy 1 bedroom apartment. I want to be honest and constructive. The pictures are deceiving. This is a basement apartment with very low ceilings and cramped living quarters. I recommend that the listing be changed to include "basement apartment" or at least "garden apartment" as I'm sure there are travelers who wouldn't mind that it is a converted basement, but someone like me who traveled from the east coast, I didn't. I would've stayed elsewhere. The stairs down to the apartment are creepy, and if I had arrived at night, I'm not sure I would have descended them. Once inside however, the small space does lend itself to a safe underground feeling. I had no problem with bugs, but I didn't visit in the summer. I will say that the shower was awful. The drain was loose and the curtains hugged me, literally. A big plus was that there is a washer and dryer! A big minus is that there is a piano, upstairs, so if the apartment above you is rented, people playing it will disturb you, along with their heavy walking. On the plus side, the service was great, the manager took time to recommend places to eat, between the airport and the apartment.
2017년 10월에 4박 숙박함
I am sorry if you felt the pictures weren’t accurate. Such confusion may appear due to the fact that this marketplace combines the photos of all the three units of the premise (we are without control of how the marketplace presents each unit), however. All pictures are taken from the property and it states that one of the three apartments is lower level unit in which you apparently have stayed. The matter of shower and stairs has been addressed by handyman and our interior designer. We wish we knew that there were disturbance from neighbors, so we could have relocated you into one of our homes with complete privacy for no cost to you because we deeply care you have pleasant and comfortable stay with us. -Margots, Founder

8/10 - 좋아요

Jill 님, Anchorage, AK

좋아요: 청결 상태, 객실의 편안함
Comfortable house apartment south of downtown
Trouble w/lockbox, better exterior lighting could have helped as I arrived after dark, apt was clean + met expectations, WD a surprise but didn't use, great WiFi/cable TV, and location was exactly where I wanted to be near parks, lakes and walking was safe in the neighborhood. Lots of steps/stairs so physically challenged beware when lugging suitcase. I did not cook but enjoyed local shopping and restaurants.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Ted

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Our stay was excellent. The place was wonderful and very enjoying. We loved the private patio and large comfortable bedroom. My only knocks are the key box didnt work, and the stairs to the apartment #2 were steep and narrow. The cleaning gal was very nice and accomadating. We would definitely stay here again. Nice, quiet comfortable and private place.
2017년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Listing is NOT what you get
The photos and description of the unit are not what you get with this rental. It is not close to the lightrail and the area is not particularly nice or safe (a neighbor warned us that cars get broken into alot on the street). This UNIT is a basement that is damp with only 5'9" ceiling height. The bed is a double (NOT KING) bed and the sofa is not a true pull out. It violates multiple building and safety codes. The playset in the yard is infested with spiders.
2017년 7월에 3박 숙박함
답변 제공: Margots 님, 2017년 8월 20일
This property has 3 units with one at the lower level that this particular guest has stayed. All of our photos are taken from the units and without clearly spelling out what is exactly inaccurate in photos and description, it is unclear the inaccuracies claimed by the guest. I am afraid the different marketplaces combine the information of the 3 units together causing great confusion. The lower level unit has Queen size bed in the bedroom while the other units has king size beds. The lower level unit has lower ceiling of 7’1’’ height with some decline in beam areas but still according to the required minimum of 7’ by the city. Please, check the description before reserving or call us to ensure our property fits your needs. This property is 4 blocks from Light Rail station “Lake St. Midtown” with exactly 0.37 miles in distance. The neighborhood is Corcoran one of the great neighborhoods of Minneapolis

8/10 - 좋아요

Ann 님, Iowa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to things and beautifully furnished
This is a beautifully furnished two bedroom apartment close to downtown and other local attractions. It's in a quiet neighborhood, and offers a nice deck and backyard play set for kids to enjoy. The local property manager is great about bringing anything you need, such as paper products, towels/washclothes, etc. There is a nice set of laundry machines in the bathroom for your use, and excellent wifi. After reading other reviews, we realized that most of the issues people had were because they didn't call or ask about things, so we made sure to call and ask about anything we weren't sure about - such as how to make the couch into a pull out bed :) There are a few things that will need attention by the management when they can get to it such as fixing the dishwasher, fixing one window AC unit, and some water issues when it rains particularly hard (only happened once during our stay and it rained several times). I'm sure that they will take care of it when they can. Well stocked kitchen, includes stove, microwave, full fridge, and a nice coffee maker and toaster. Friendly, helpful staff when we needed anything. If you want to ride bikes during your stay, inspect and try them out before committing. We opted to use the NiceRide green city bikes instead. We would definitely recommend this place, especially for a family that would find a normal hotel too small and cramped. We enjoyed our stay and had a ton of fun in the Twin Cities.
2017년 8월에 7박 숙박함

8/10 - 좋아요

Laurie

좋아요: 직원 및 서비스, 객실의 편안함
Cozy Charm
Cozy cute two bedroom with kitchen,dining room & living room. Enjoyed the interior space. Loved the deck! Wished they had an option to buy firewood to use the fire pit in the backyard. Great location! We found a great place to have dinner & a drink within two blocks. Chatter Box. Excellent selection of beverages & fun games!
2017년 7월에 2박 숙박함
Thank you Laurie for staying with us. I am sorry for any inconvenience it may have caused of having limited firewood. We just went out and got abundance of firewood for anyone to use for no cost. Thank you for pointing it out and helping us to improve. We hope to hear from you in future Margots Founder Minnehaha Lofts

6/10 - 괜찮아요

Aaron

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Basement Apartment
Room was updated and has many amenities. I was a little surprised to find out we were staying in the basement of a house that was converted into an "apartment". Not that it was the owners fault but we had someone else staying above us with an active child that spent much of the early mornings running around creating a lot of noise. The owners were very helpful with local recommendations that did not disappoint. We did notice a rather foul odor in the bathroom that ended up being two dead mice on a glue trap under the vanity. Anyone taller than 6' will experience issues due to the ceiling height.
2017년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Meh
Bugs everywhere. Was listed as a two bedroom and was not. Shower had a curtain that covered a smaller area than the shower itself and barely had room to move around as the curtain was almost against our bodies the whole time. No tub for kids. Breakable decor all around (guitar on floor, etc). Was nice that it had a washer and dryer but that was basically the only perk about it.
2017년 7월에 3박 숙박함
Hello Meh, I am sorry to hear about any inconveniences you may have had during your stay. We wish we have heard from you sooner during your stay to address any of the matters if any right the way. We are looking into the matter of bugs. It is unclear if these are flies that was let in the property by keeping doors and windows open if any, all of which we are finding out and addressing it if any On the premise there are 3 units with one unit of 2Br/Ba apartment while the other two units are 1Br/Ba apartment, each with convertible couch sleeper in the living room. We are unsure how it was informed that the 1Br/Ba apt of your reservation is 2Br at the marketplace. We are looking into with the marketplace. While the other two units have tubs in the apartment, the one apartment you stayed has only shower in the bedroom. We like to add tub in near future as well, but currently the apt is limited to shower in nicely tiled bathroom. This is one of the reasons the property cost less than the other units on the premise. Margots Founder Minnehaha Lofts

2/10 - 너무 별로예요

why ??

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot, bugs and filth
So this was my experience last night: Hopefully by now you've heard of the terrible experience I've had… And I keeps getting worse. After arriving yesterday with no AC (knowing it was 90+degrees on Friday), an unclean space, weird leak above the toilet that drips some golden fluid (hopefully not urine from the upstairs people) and no xtra bed in the living room or blankets...then this happens: So Melissa said the AC in the back bedroom wasn't all the way in the window but would work for now...well I came back to go to bed after a long day and there are 3 of those large flying Beattle things that go hide and get silent when I turn on the light...watched one come in from the window while laying in bed to sleep...tried killing them in various ways but they dive bombed my head...in a frenzy, and while trying to protect myself, I ran into the hard bed frame stubbing my toe (hopefully not broke) and banging my knee so hard surprised I can walk... In terrible pain, I just laid there with the light on trying to recover and heard no flying beetle sounds...so ok so I figured, I'll sleep with the light on...not a good idea cause now bunch of the mosquitos and moths came in...now I'm sitting in the kitchen listening to the beattle bugs fly all around where I'm supposed to be sleeping and getting bit by the mosquitos... and just when I think this place could not get worse...in come the bugs! I have 2 more nights here and I really am scared to Think; of what could be next...Well what's
Is that urine being from the roof
Leaking on the toilet and into the trashcan
This is what you could see when you sat on the toilet
we were wondering why there were no dishes
2017년 6월에 4박 숙박함
답변 제공: Margots 님, 2017년 7월 21일
I am very sorry Jenna for any unpleasant experience you may have experienced. This is more of exception and coincidence because we care and we always strive for providing exceptional stay for guests staying with us. As you mentioned, the local manager Melissa responded right the way once you informed us about the cooling issue. The summer season was about to start, so the air conditioners wasn’t installed, yet, but we installed them in the same day of you letting us know you like additional cooling. We are unsure how and when the beatles appeared in the property, but once we learn from you, we immediately reached out to you willing to address the issue, however. Our local manager never hear back to any of her 3 voice messages left at your cell phone so does our guest support wasn’t able to reach you to have permission enter and address the issue. I personally was able to reach you but you didn’t have time to talk. Instead, we next heard from you after you already departed few days later asking for us to agree of no rent for the benefit you have already enjoyed. When we were passive on accepting it, you left this review. In the review it was stated the property wasn’t supposedly clean and in support was provided single photo taken somewhere inaccessible of venting space behind the dryer, however. It contradicts the allegation of cleanliness because Jenna would have taken photo of more accessible area if it really was true and our property wasn’t clean. The property has convertible sofa with extra blankets stored in the compartment underneath but we cannot possibly know you are unaware of it unless you tell us, so we can show how the sofa is converted into the bed and the storage compartment underneath are opened to access the extra blankets. We addressed the leak as soon as we learned about it Margots, Founder, Minnehaha Lofts

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsafe place to stay!
I drank a bottle of water provided to me by Minnehaha Lofts which had some kind of unidentified chemical in it! I vomited several times and was sick for an entire day. Hotel management did not take my report of the incident seriously, initially claiming they were going to hire a private investigator and send the remaining water that I did not drink to a testing lab, which they did not do, did not apologize, and refused to acknowledge that the event occurred. The bottle had been tampered with in such a way that I could not tell it had been previously opened. Their treatment of the incident shows the true nature of management at Minnehaha Lofts. Disrespectful management, unsafe place to stay!
After day of stay at our property, Eric Pacella contacted us asking full refund while alleging of drinking our complimentary water that supposedly caused him vomiting. Along the request of full refund, Eric also made threats of leaving bad reviews in internet, filing complaints with several administrative agencies, inter alia, if we don't comply with his request to refund. Eric never left the property but instead continued of enjoying the benefit of our accommodations while repeatedly contacting us and insisting on the immediate full refund while each time accompanied with more aggressive threats The evidence contradicts Eric’s statements. Specifically, Eric stated the water had blue substance in it and he was vomiting, however. As the video with footage of the incident that Eric happened to capture provided by him in vimeo, it clearly demonstrated that (a) the water bottle wasn’t opened because you can hear the several clicks that always hear when unscrewing new battles, (b) the water was clearly not of any blue color, and (c) the filmed vomiting appeared to be more as forced theatrical act. Based on the mere fact that the battle wasn’t opened before Erick drink the water as evidenced in his video, we are unable to take responsibility of the water we don’t manufacture but buy in the local store to provide for our guests as complimentary in an effort of making our guests stay more convenient and pleasant. It was informed to the Eric along our decision not to refund for something he has already enjoyed the benefit of our accommodations Furthermore, in the light of the fact that the video was captured of the incident which is nearly unlikely to ever happen and combined with the disclosed Erik’s intention of enjoying benefit without pay by getting refund, we found Erick’s request frivolous and Erick untruthful. It is clear this review is an act of retaliation for us not complying with his request for full refund.

8/10 - 좋아요

AVA714 님, California

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Apartment. All the amenities that you need.
Quite nice, fully furnished 2 bedroom apartment with all the comforts of home. It takes a little work 1st getting into the place, and getting out of the place, but once you know the drill, it's fine. Also comes with one underground parking spot.

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A home away from home
A home away from home is the feeling I've got from here. Would definitely suggest for any one looking for a homey instead of a hotel.