Heavily soiled sheets in 1st room. Photos dont do it justice!
We were moved to a 2nd room, shower there still had shampoo bottles and soap in shower and cigarette cartons in the trash from last guests.
TV couldn't "locate channels", had to have front desk staff come down to restart/update tv. Showed her issues in 2nd room, she was sympathetic but didnt offer to remove them or take them out with her. Knowing the shower hadnt been cleaned, we chose not to shower there.
At checkout, staff asked "How was your stay", I was honest and said, "Not real great!". This person listened to the problems but didnt really seem to care and didnt offer to "make it better". Simply said, "Ok, well, have a good day!"
We have stayed here at least twice before with no issues, this time was much different, lacked cleanliness and poor customer service. Unfortunately, we will not return here again.