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컨트리 인 & 스위트 바이 래디슨, 브루클린센터, 미네소타 여행 후기

3 out of 5
컨트리 인 & 스위트 바이 래디슨, 브루클린센터, 미네소타
2550 Freeway Blvd, Brooklyn Center, MN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 413개" "
평점 8 - 좋아요. 1004개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 132개" "
평점 4 - 별로예요. 1004개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 32개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Youngsuk

조식은 진짜 먹을것이 없었어요
아침식사가 진짜 성의가 없었어요
2019년 2월에 1박 숙박함
답변 제공: Cheri S 님, 2019년 3월 5일
Dear Youngsuk, We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.

6/10 - 괜찮아요

Ann

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This was not my first stay but this time my room felt rumpled, like someone had been in there on the beds (I felt slightly confused upon entering the room). There was no blow dryer and I did not receive one upon first request, only second request. The people that hung around the parking lot made me uncomfortable with loud music and the smell of marijuana.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Christopher

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The room smelled like smoke, and the hot tub was cold. The staff was very nice.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

?

좋아요: 청결 상태
Good
2024년 4월에 1박 숙박함

4/10 - 별로예요

Montiera

별로예요: 청결 상태
.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Lacey

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Pam

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Pam, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay, overall. We appreciate your feedback and we hope we'll be able to welcome you back the next time you need a place to stay in our area.

8/10 - 좋아요

Nishita Vanita 님, Allison Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 7박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Nishita Vanita, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay. We appreciate your business and hope we can welcome you back again soon.

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's was a good experience with a lot of convenient around the the place and we loved our room
2024년 3월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Shirley, Thank you for taking the time to share your impressions of our hotel with other travelers researching our area. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

4/10 - 별로예요

Jeremy Nolan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Jeremy Nolan, I'm so sorry we didn't deliver a better experience for you during your visit to our hotel. If you'd care to share any specific reasons behind your low score, please let me know. While difficult to hear, candid feedback helps us identify where to focus our energy in our ongoing efforts to provide an exceptional experience for all of our guests. We appreciate your business and hope we'll have an opportunity to leave you with a much more favorable impression during your next visit to our area.

6/10 - 괜찮아요

Harold Melvin

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Enoch

2024년 3월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Enoch, Thank you for taking the time to rate your experience with our hotel. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

8/10 - 좋아요

Joel

가족 여행
Clean room. Smoking areas and no smoking areas to close to each others. Smoke smell was bad. Breakfast is terrible
2024년 3월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Joel, I'm so glad your enjoyed your experience with our hotel, overall. Thank you for mentioning your clean room :) I'm very sorry you didn't care for the complimentary breakfast and I also apologize about the smoke smell you experienced, as well. We appreciate your feedback and hope we'll have the opportunity to leave you with a much more favorable impression during your next visit to our area.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스
Ok. Very noisy
2024년 2월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Mike, Thank you for taking the time to share your feedback regarding your stay with us. I'm very sorry you were disturbed by noise. Thank you for making us aware of the situation. We appreciate your business and we hope we'll be able to welcome you back again soon.

10/10 - 훌륭해요

brandi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about it. No complaints at all
2024년 2월에 2박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Brandi, I'm so glad you felt good about your decision to stay with us. Thank you for your glowing endorsement. We appreciate your positive feedback and hope we'll be able to welcome you back again soon!

10/10 - 훌륭해요

Esheelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, quiet and peaceful stay for a Thursday night. Hot tub jets broken but all in all we had fun.
2024년 2월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Esheelle, I'm so glad you felt good about your decision to stay with us. Thank you for your nice compliments regarding our nice staff members and our quiet hotel. I apologize about any issues with the hot tub jets, and I appreciate you bringing the issue to our attention. We're grateful for your feedback and we hope we can welcome you back again soon.

10/10 - 훌륭해요

Evelyn V 님, Piscataway

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 2박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Evelyn, I'm so glad you felt good about your decision to stay with us. We appreciate your excellent endorsement and we hope we'll be able to welcome you back the next time your travels bring you to our area.

8/10 - 좋아요

allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Allen, Thank you for taking the time to rate your experience with our hotel. We appreciate your positive feedback and we hope we'll be able to welcome you back the next time your travels bring you to our area.

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy, warm atmosphere with good breakfast. Convenient freeway access to Mpls and suburbs.
2023년 12월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Ann, Thank you for taking the time to rate your experience with our hotel. I'm so glad you enjoyed your stay. We appreciate your business and we hope we can welcome you back again soon!

10/10 - 훌륭해요

Sando

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I actually like everything about the hotel and will love to book it again.
2024년 2월에 1박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Sando, I'm so glad you felt good about your decision to stay with us. We appreciate the endorsement you've given us and we look forward to welcoming you back the next time you visit our area.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jodie Grannes, Regional General Manager 님, 2024년 3월 29일
Dear Joshua, Thank you for the 5 out of 5 star rating! I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay again
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Todd

Everything was nice and clean
2024년 1월에 4박 숙박함

4/10 - 별로예요

jeremiah

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very isolated. Staff gave us king upgrade. Freezing cold, threadbare furniture and below satisfactory condition. Had to be moved to second floor to get a room with heat. It was slightly better condition. Upgrade was a joke.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Dua

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

Haakon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again!
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Kodi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My entire family came down with Covid and the hotel wouldn’t allow me to cancel my rooms they charged me full price for 2 rooms even tho I attempted to cancel 48 hrs before we were even supposed to stay.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Chantel

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Charisma

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I dealt with a rude staff member. My thermostat in my room didnt work properly. My bathroom was not thoroughly clean to the point where I didnt wanna shower there. I had so many small issues that I ended up checking out after spending just 1 night of the 2 that I paid for. Would not recommend staying here
2024년 1월에 2박 숙박함

4/10 - 별로예요

Cindy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Greatly Disappointed.
The gal at the front desk was friendly. Great start. The room I was in, had a clogged toilet. I got a plunger. I started plunging and found remnants from the previous guest coming up! GROSS! Then noticed splatter on the underside of the toilet seat. CLEARLY it hadn't been cleaned. Thankfully I had a travel can of Lysol in my purse. Dusty room. Crumbs on the seat of desk chair. "Dresser" where microwave and mini fridge are hidden, the doors were full of smudges. The smell of weed was CLEARLY smelled by the first floor elevator, we were on the 3rd floor. The whole end ,where our room was, smelled AWFUL!!! It was VERY strong! The smell got into our room. We both had pounding headaches and irritated throats. Our clothes and other things also smelled like weed. We felt stuck as it was New Years Eve weekend. I always look for availability in a Country Inn and Suites, I was very disappointed in this one. I knew MN is now a recreational weed smoking state. I had assumed though, that as with cigarette smoking, it would only be allowed in certain areas. Out of sheer frustration, I was going to smoke my cigarettes in my room! We couldn't crack open a window, couldn't run the fan and the bathroom fan did nothing to eliminate the smell. I'm letting others know, if they want to stay in Brooklyn Center, avoid this hotel. I'll never return. The other 3 traveling with me agree and said they'd tell others the same.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Pretty Disappointed
I usually, always look first for availability at a Country Inn and Suites, that's why I chose this one in Brooklyn Center. The gal that checked us in was very friendly. She was helpful when we needed a plunger for the bathroom, which wasn't our fault. After I plunged it, we saw remnants from the PREVIOUS guest. It was THEN that we noticed the underside of the seat wasn't cleaned, because there was, let me just say, brown splatter ,telling us the toilet wasn't properly cleaned. Good thing I had a travel sized Lysol in my purse. There were crumbs on the seat of the desk chair, dust found on pretty much everything. The doors of the "dresser" that hides the microwave and mini fridge, I doubt were cleaned in a VERY long time. But the very "BEST" part of our stay, was the obvious, and very STRONG smell off weed, as you got close to the elevator, our whole side of the 3rd floor, AND in our room! It was disgusting! We had bad headaches, very irritated throats. Our stuff smelled AWFUL!! Cigarette smoker's are seen as stinky & nasty, and they and their cigarettes stink up a place, therefore, no indoor smoking. BYW, as a smoker, I agree, because it does stink. But apparently that god awful skunky smell is okay, and allowed in all closed in places. We seriously would have complained and gotten our money back, had we known the area and where to go. Unfortunately for us, it was New Years Eve, so we kind of felt like we were stuck. I/we won't be staying here again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Harold Melvin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Semi parking
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Preston

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property smelled like pot. Police officers were called for a dispute. I moved my wife and kids into the bedroom while I slept in the front of the suite for safety purposes.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Megaen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Both nights of our stay, we were awoken by fighting in the adjacent rooms that ended up in the hallway. The second night of our stay, the police were outside our hotel room door dealing with disturbances. Add to that the entire hotel smelled so strongly of marijuana my kids complained of headaches. We did not feel our safety or health was considered at this property.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Brittyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When staying over New Years Eve I believed that this hotel would be quiet and calm and a great place to stay. Unfortunately it was not. On the second night (New Year's Eve) I expected a little Boise but there was a fight in the hallway that continued for almost two hours with almost 30 people involved. The police were called everyone was yelling and screaming inside the hotel right outside the door and also outside my window. I was not able to actually get to sleep until almost 6am. I requested a late checkout due to this and was only given an hour extension and had to be checked out by 1pm so I now have to make a 6 hour drive off of about 4 hours of sleep! I was highly irritated with this situation and when checking out I was just given a manager card and told to give them my complaint. Nothing was done to compensate me for the terrible experience. I will most likely not be staying here again!
2023년 12월에 2박 숙박함

4/10 - 별로예요

dean 님, Bismarck

가족 여행
별로예요: 직원 및 서비스
Other guess were terrible partying and staff did nothing about it.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Karmen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very nice - our family came to Minneapolis under painful circumstances, but the staff was very gracious & made our time easier. Special kudos to Rhoda, who was amazing.
2023년 12월에 7박 숙박함

8/10 - 좋아요

Greg

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Meghan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick Check in, Breakfast was easy and not a hassle. the juice machine broke and it was fixed within 5 minutes of it breaking. All of the employees were very respectful and helpful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 11월에 1박 숙박함

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
it was nice
2023년 11월에 5박 숙박함

8/10 - 좋아요

rodney

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bathroom floor was sticky, and under the beds DEFINITELY needs to be swept and mopped!
2023년 11월에 4박 숙박함

4/10 - 별로예요

Raul

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

norman

좋아요: 직원 및 서비스
Good
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

JEANINE 님, Harwood

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Staff was very welcoming and professional. The cleanliness of the hotel was not the greatest. Hallway and room carpets are very dirty and stained. Our first room was very smoky smelling (all the hotel is supposed to be smoke free). The front desk staff was very understanding and moved us to a different room. That room was ok. I would rate higher but the cleanliness was iffy. The carpet was very worn and dirty. I dont think it had been vacuumed for a while. Fingernail clippings on the floor by the bathroom etc. The staff recommended the restaurant the 50s Grill which is about 10 min away. The food was awesome. Would highly recommend that.

10/10 - 훌륭해요

chanda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about the place, but the carpet can use a little cleaning. Just has stain everywhere.
2023년 11월에 1박 숙박함
답변 제공: Cheri Singleton, Manager 님, 2023년 11월 14일
chanda,Thank you for taking the time to share specific comments about your recent visit. We are delighted that you had a great stay. We appreciate the note about the carpet and will make sure it gets some extra attention. Hope to see you again next time you are in the area!

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Cheri Singleton, Manager 님, 2023년 11월 14일
Ana,We are please that you had a great experience at the Country Inn & Suites, Brooklyn Center, MN. Thank yoy for sharing online. We hope to see you again soon!