The Discover card charge in question was corrected on January 1, 2024.

Christina, it's regrettable to hear your stay didn't meet expectations. We view all feedback as an opportunity to improve and rest assured that we are attentive to all guest responses. We hope to have another chance to provide a more delightful experience in the future.

Wendell, it's heartening to hear about your positive experiences at Sonesta Select Minneapolis Eden Prairie. We're glad that our team members were able to address your bathroom issue promptly and could make your stay more comfortable during difficult times. It's part of our ethos to ensure every guest feels cared for and welcome. We look forward to hosting you again.

David, it's refreshing to hear that you appreciate the immaculate condition of Sonesta Select Minneapolis Eden Prairie and the camaraderie displayed by our team members. We pride ourselves in delivering a top-notch experience for our guests. We eagerly anticipate your next visit.

Karl, thank you for your lovely review and for choosing Sonesta Select Minneapolis Eden Prairie. We're delighted to hear you appreciated the comfort of your room, namely the love seat and ottoman. Regarding your comment about the ice machines, please know we are constantly working on improvements and the matter will be looked into. We're hoping to welcome you back for another great stay.

John, it's wonderful to read your positive feedback about your experience at the Sonesta Select Minneapolis Eden Prairie. We're thrilled you found the booking process seamless, and appreciated the cleanliness and comfort of your room. Thank you for your strong recommendation — we can't wait to welcome you back for another perfect stay!

Tammy, it's wonderful to hear that you enjoyed spending time in the comfortable Sonesta Select Minneapolis Eden Prairie lobby and appreciating our Starbucks. We trust this provided a pleasant start or end to your day. We're looking forward to welcoming you back.

Thank you Frances for the nice review and we are glad that you enjoyed your stay with us here at Sonesta Select in Eden Prairie. We hope to see uou soon

Thank you Kim for giving us a good review about your stay with us here at Sonesta Select in Eden Prarie. Your experience

Thank you for choosing Sonesta Select.for your stay. We look forward to assisting you hopefully soon.

Kirby, your recognition of the cleanliness at Sonesta Select Minneapolis Eden Prairie fills us with pride. A meticulous environment for our guests is one of our top priorities. We're thrilled that we met your expectations and possibly exceeded them! Looking forward to hosting you again soon.

Kelly, thank you for sharing your experience at Sonesta Select Minneapolis Eden Prairie. We are delighted to know that you had a secure and tranquil stay with us. We look forward to welcoming you back for another peaceful visit in the future.

Van, we appreciate your compliments, and we're thrilled to know that our team at Sonesta Select Minneapolis Eden Prairie extended such a warm hospitality. Thank you for choosing us for your stay. We're eager to welcome you back in the future.

Mary, we're thrilled that you found your stay at Sonesta Select Minneapolis Eden Prairie to be pleasant. Our team arrangements focus on providing a comfortable, tidy environment and warm and welcoming interactions. We eagerly await your return for another delightful stay.

Robert, thank you for your recent stay and rating at the Sonesta Select Minneapolis Eden Prairie. We appreciate your feedback, and we look forward to welcoming you back on your next visit.

Krystle, thank you for choosing Sonesta Select Minneapolis Eden Prairie and taking the time to rate us. We're pleased that your stay with us was satisfactory, and hope to welcome you again in the future for an even better experience.

Yutong, thank you for your high rating. It's heartening to know you had a five-star experience at Sonesta Select Minneapolis Eden Prairie. It's our goal to provide a memorable stay for all of our guests. We hope to welcome you back soon.

Thank you for sharing your thoughts with us, Kathleen!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta Select Minneapolis Eden Prairie. Thank you and have a lovely day!

Pablo, thank you for the glowing review! It's wonderful to hear how convenient and accessible your check-in process at Sonesta Select Minneapolis Eden Prairie was and how our team members positively impacted your stay. Your recommendation means the world to us. We’re looking forward to welcoming you back on your next trip to Minneapolis!

Jonathon, many thanks for your kind words. We're glad that you had an enjoyable time at Sonesta Select Minneapolis Eden Prairie. We hope to welcome you back in the future for another memorable experience. Safe travels!

Thank you for sharing, Jake!At Sonesta Select Minneapolis Eden Prairie, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

Rayanna, it appears you've had a less-than-satisfactory experience at our hotel, according to your rating. We're committed to improving your stay should you decide to revisit. We appreciate your feedback.

Marco, we're thrilled to know you enjoyed your stay at Sonesta Select Minneapolis Eden Prairie. It's great to hear that our convenient location, comfortable bedding, and friendly team members contributed to your positive experience. We hope to see you again during your next visit to the area!

Ann, thank you for choosing Sonesta Select Minneapolis Eden Prairie for your stay. We're thrilled that your experience was a positive one. We appreciate your feedback and look forward to the opportunity to serve you again on future visits.

Hello Gabriel, Its always a pleasure to know that its not just us who enjoy each other, but our guests who are also enjoying our staff as well enough to let us know. Thank you Gabriel, for your compliment and we hope to see you soon.

Thank you Melissa, We will see you next time when another terminent is in this area.

Jennifer, nos alegra mucho saber que se sintió a gusto durante su estadía en Sonesta Select Minneapolis Eden Prairie. Nuestro equipo trabaja duro para crear un ambiente acogedor para todos los huéspedes. Gracias por compartir su experiencia. ¡Esperamos verte de nuevo pronto!

Izatter, it's great to know you found the bed and shower comfortable, and the room clean. Regarding your other observations, please know we continually engage in improving our services. Please feel assured that availability of amenities and the quality of our breakfast items are areas we're striving for excellence in. We appreciate your feedback and look forward to serving you with better attention to details in the future.

Good evening Emmy, Thank you for such a polite reminder to all of us in the hospitality business who associates with guests. Good communication, listening skills, and our mannerisms are the key to problem solving any guests dissatisfaction. If we apply this to all guests concerns, we usually result in the guest leaving with a better satisfaction to their stay. I like to always remember that the guest don't need me, I need them. They are the sole reason I am even here. I apologize dearly that we did not meet the expectations you needed to feel heard, and respected. I will share your review with all staff in hopes that they are reminded that good mannerism is to be expected and how it can resolve conflicts all on its own if it was applied to the only way to communicate.

Ariel, it's delightful to hear that you had a great experience at Sonesta Select Minneapolis Eden Prairie. We aim to provide a top-notch service to all our guests and your feedback is a testament to this. We eagerly anticipate your next visit!

Thank you, Terry, for giving us your time with such a cozy compliment to say the least. Our goal here at Sonesta Select is to give each and every guest the individual attention that they deserve. This way we are guaranteed that you will come back to your home away from home.

Erick, it's wonderful to read about your blissful getaway at Sonesta Select Minneapolis Eden Prairie. Our primary aim is to offer a tranquil environment, ensuring every moment of your stay is tranquil and carefree. We're glad to hear we succeeded. We're looking forward to welcoming you back soon for another relaxing sojourn.

Glenn, it's excellent to hear you've had a valuable experience at Sonesta Select Minneapolis Eden Prairie. We appreciate your remarks on the absence of certain amenities, as we're continuously striving to ensure guest comfort. Moreover, our parking charges aim to provide an enhanced experience with safety and ease. We hope on your next stay, we can meet all your expectations. Looking forward to welcoming you back.

We appreciate the feedback, Theresa.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Thank you Amanda for your amazing 5! We work hard here at Sonesta Select to give you the hospitality that you deserve. And evreyday it gets better. We hope your next trip is booked right around the corner.

and the prices are great too!Thank you Tim, We hope to see you soon.

Kathryn, it warms our hearts to hear you enjoyed the comforting ambiance of the Sonesta Select Minneapolis Eden Prairie's fireplace. We're pleased our team members were able to meet your needs and ensure a wonderful stay. We hope to see you again soon, enjoying our facilities and services.

Maria, thank you for choosing to stay with us at Sonesta Select Minneapolis Eden Prairie. We value your feedback and lament that the cleanlineness of your bedding didn't meet your expectations. Our housekeeping team is committed to maintaining the highest standards of cleanliness and your feedback will certainly aid our ongoing efforts. We hope you otherwise enjoyed your visit and that we have the opportunity to exceed your expectations on your next stay.

Thank you for the fantastic rating, Ying!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta Select Minneapolis Eden Prairie! We can't wait to see you again soon.

Shawnacy, it's great to know that you found our rooms at Sonesta Select Minneapolis Eden Prairie to be immaculately clean and our team members truly considerate. We regret the disappointment caused by the pool not being available during your stay and appreciate your understanding. In future visits, we recommend contacting us ahead of time to get the current status of all amenities. We hope this unanticipated situation didn't overshadow your overall experience and we'd be delighted to welcome your family back soon.

Amy, we're sorry to hear that your initial impression did not meet the usual high standards you expect as a Marriott fan. Our team members are dedicated to delivering impeccable cleanliness, so we regret you found any cause for concern. Rest assured, your feedback is taken seriously and will be addressed. Thank you for bringing this to our attention.

Daud, we regret to see that your experience didn't meet your expectations. It's clear we missed the mark somewhere and would appreciate the opportunity to improve. Your insights will help us to better our guest experience. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

Jeffrey, it's great to hear that your stay at Sonesta Select Minneapolis Eden Prairie was satisfactory. Your commendations on the cleanliness and friendly team members are sincerely appreciated. We hope to welcome you back in the near future.

Mark, it's quite distressing to hear about the inconveniences you experienced during your stay. We're very concerned about your report regarding the cleanliness issues upon arrival, and it's unfortunate that the amenities like our pool and spa were not available. We understand your frustrations with the vent in your bathroom and the malfunctioning TV remote, as well as the lack of soundproofing with the adjoining room and underwhelming breakfast arrangement. Pleased to know that you appreciated our reasonable pricing though. Your feedback is valued as it helps us identify areas for improvement. We hope you will give us an opportunity to exceed your expectations on a future visit.

Marc, it's clear that aspects of our additional service pricing led to some disappointment. When booking online there are options that include breakfast with your stay. Also with our Travel Pass Rewards one of the perks includes parking. We look forward to your next stay with us.

Pichit, we appreciate your input regarding the aspects of our infrastructure. Your feedback is instrumental in our ongoing efforts to improve our facilities. We regret any impression of being less than clean and well-maintained. It's our aim to ensure guest satisfaction and we hope to have the opportunity to serve you better in the future.

Its always a pleasure to be part of the Sonesta Team that intergrates with guests that give them an attitude To always come back to Sonesta Select for your next vacation. Remember we have other loctions all over the world to pick whats right with you.

Niman, we're thrilled to hear that you enjoyed every aspect of your stay at Sonesta Select Minneapolis Eden Prairie. We aim to offer a top-notch experience and your feedback tells us we're meeting that goal. We look forward to seeing you again soon!

Jodi, we regret hearing about the challenges you faced due to the unexpected pool renovation and the intense concentration of aromas in certain areas. Pool access and a pleasant ambient scent are part of the ideal experience we strive to provide each guest. It's clear we fell short and for that, we are truly sorry. We appreciate your feedback and will take your comments under serious consideration to prevent any future inconveniences for our guests. We hope you will give us another chance to show you the type of customer experience we are committed to offering.