I was double billed for this stay! I was billed $183.69 by Hotels.com and $156.64 by the Crowne Plaza hotel. I waited in line for an hour at the front desk just to get an extra towel. The hot tub was broke. The TV volume couldn't be adjusted, with either of the remotes that were in the room, and it was stuck on a very high volume, so we couldn't watch tv.