테라스/파티오

햄프턴 인 바이 힐튼 미니애폴리스/이건 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 614개" "
평점 8 - 좋아요. 1001개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 81개" "
평점 4 - 별로예요. 1001개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 31개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Yoseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing and really nice hotel and service
It was so comfortable and the service was so sweet. First, the place was so clean, breakfast was also good. I just asked if I could use a microwave to the hotel manager, he brought it to my hotel room! And his kind service was so touching throughout our journey. He is a amazing staff. I appreciate.
2022년 2월에 2박 숙박함
답변 제공: GM 님, 2022년 2월 23일
Thank you so much.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility and reasonable priced
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear Gary,Thank you so much for choosing to stay with us at Hampton Inn Minneapolis/Eagan! We are thrilled to learn you had such a pleasant stay and appreciated our beautiful property. Your kind words are very appreciated, and we hope to welcome you back for another unforgettable experience. Clinton HeinoGeneral Manager

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 23일
Hello Judy!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we hope to see you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Andrew 님, Ashland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to airport and Mall of America was very convenient..
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Andrew!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in safe location for a quick business trip.
2024년 4월에 3박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Thomas!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us and our location was just right for you! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Rebecca

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, convenient to interstate. Clean & the beds were VERY comfortable
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hi Rebecca!!thank you so much for taking the time to review our hotel! We are so happy to see you enjoyed your stay, and our beds were great for you! We look forward to seeing you again soon. Hope you have a GREAT weekend ahead, and thank you again for staying with us!

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was nice but surprisingly far from the airport and the shuttle only runs until 9 pm so I had to pay $30 to get there.
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Julia!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall. We are working towards expanding our shuttle hours soon, so hopefully the next time you're with us, we'll be going as late as you may need. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 - 훌륭해요

kevin

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Kevin!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

8/10 - 좋아요

Raghavendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Raghavendra!Thank you so much for the 4 star review of our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in town. Have a GREAT rest of the week, and thanks again for staying with us!

10/10 - 훌륭해요

joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and helpful
2024년 4월에 1박 숙박함
답변 제공: Greg 님, 2024년 4월 10일
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

6/10 - 괜찮아요

Tara

가족 여행
I think the property location is great !! Would love to see a jacuzzi and maybe a bigger pool I like that the pool was open till midnight but think maybe they should close it off for kids at 10.
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 8일
Hello Tara!Thank you so much for taking the time to review our hotel. We are glad to see you enjoyed your stay overall, and appreciate the feedback regarding the pool area. We hope to see you again the next time you're in the area. Have a GREAT rest of the week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Tia 님, Kansas City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in. They provide contactless and contact check ins. Free airport shuttle to and from the hotel. Quiet and clean facility.
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 7일
Hello Tia!Thank you so much for the AMAZING 5 star review of our hotel! We are so happy to see you enjoyed your time with us and all the hotel has to offer. We hope to see you again soon! Have a GREAT week ahead, and thank you again for staying with us!

8/10 - 좋아요

Lovely

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property, Good stay experience Highly recommend
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 7일
Hello Lovely!Thank you so much for the 4 star review! WE are so glad to see you enjoyed your stay, and look forward to seeing you again the next time you're in the area. Have an AMAZING week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

María del Rosario

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 7일
Hello Maria del Rosario!Thank you so much for the AWESOME 5 star review! WE are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Janice M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located close to Interstate with easy access to restaurants and convenience stores. Staff were friendly. Rooms clean and comfortable. Very nicely organized layout of hotel with pool, breakfast and sitting area, snack display (quite large). Prices are reasonable. Location to airport, St. Paul downtown, etc. are very convenient.
2024년 4월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 7일
Hello Janice M!Thank you so much for the AWESOME 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again soon! Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

8/10 - 좋아요

Rachelle La

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our stay was on a weeknight so it was pretty quiet in the hotel. We had an issue with the key card but the staff made it right quickly. Very appreciated. The pool area was clean with multiple seating options. There were plenty of towels and the chemical smell wasn't overpowering. It would have been nice to have a hot tub and there was no shower for rinsing off after swimming, but we can do that back at the room. The room was clean and we had enough space for 4 people for one night. The fridge had someone else's leftover food in it (gross) and it didn't get or keep our drinks very cold. The bathroom had plenty of towels and all of the usual complimentary items. The beds were ok, just not my mattress preference. The breakfast spread was great with a couple of hot dishes that looked fresh and plenty of grab and go options. The coffee bar was stocked and well utilized. We would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 2일
hello Rachelle La!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay overall and everything the hotel had to offer! So sorry about the fridge issue...I have passed along this info to our maintenance and housekeeping teams so we can ensure you and other future guests don't run into the same issue. We do hope to see you again in the future so we can bump that 4 stars to a 5! Hope you have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Leah

2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 28일
Hi Leah!thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time around. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

6/10 - 괜찮아요

Katy-Jo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean hotel, great breakfast. We booked it because it had a pool for the kids with comfy chairs for the adults to lounge in. However, the pool was cloudy, low on water, and smelled so bad of chlorine our hotel room stank all night too (even after showering).
2024년 3월에 1박 숙박함
답변 제공: Greg 님, 2024년 3월 28일
We extend our sincerest apologies for any inconvenience you experienced regarding the condition of your room and the pool during your recent stay. Please know that addressing these issues is our top priority, and we are actively working to rectify them.Your feedback is incredibly valuable to us as it helps us improve our services and ensure that all our guests have a pleasant experience. Rest assured, your concerns have been noted, and we are taking steps to prevent such occurrences in the future.Your comfort and satisfaction are of utmost importance to us, and we genuinely appreciate your understanding and patience as we strive to make things right. Should you have any further concerns or require assistance, please do not hesitate to reach out to our team.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and provide you with the exceptional experience you deserve.

6/10 - 괜찮아요

Jason

2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 17일
Hello Jason!Thank you so much for taking the time to review our hotel. We are so sorry to see we didn't quite meet what you were looking for. We'd love to know what we could do different the next time to get that 4 or 5 star rating instead. Please reach out when you have a chance so we can discuss what we could have done better. Hope you have a WONDERFUL rest of April, and I look forward to hearing from you soon!

10/10 - 훌륭해요

Sherriann 님, Fort Lauderdale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 2일
Hello Sherriann!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay, and we look forward to seeing you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

8/10 - 좋아요

Agnes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Greg 님, 2024년 3월 27일
Thank you for your feedback!

10/10 - 훌륭해요

Alissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Greg 님, 2024년 3월 27일
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome, very helpful. Airport shuttle driver was great. Will definitely stay there again when we need to fly out of msp.
2024년 3월에 1박 숙박함
답변 제공: Greg 님, 2024년 3월 25일
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hampton Inn never disappoints.
2024년 3월에 2박 숙박함
답변 제공: Greg 님, 2024년 3월 25일
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

8/10 - 좋아요

Gerilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 25일
Hello Gerilyn!Thank you so much for the 4 star review of our hotel! We are glad to see you enjoyed your stay with us overall, and we hope to see you again the next time you're in the area, so we can get a 5 out 5 the next time. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Carolyn M.

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 19일
Hello Carolyn!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a wonderful spring, and thank you again for staying with us!

6/10 - 괜찮아요

Aaliyah

2024년 3월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 4월 4일
Hello Aaliyah!Thank you so much for taking the time to review our hotel! We are so sorry to see things didn't quite go as you expected, and we'd love to know what we can do next time to ensure a 5 out 5 star rating! Please reach out to us to discuss any issues you ran into during your stay. Hope you have a WONDERFUL weekend ahead, and thank you again for staying with us!

8/10 - 좋아요

Ronald P

2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 31일
Hello Ronald!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in the area. HAve a WONDERFUL week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Amado III 님, Dauphin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the place with free airport shuttle service. Great place to stay. Will highly recommend.
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General manager 님, 2024년 3월 10일
Hello Amado!thank you so much for the 5 star review! We are so glad to see you enjoyed your stay with us and all our hotel has to offer! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful rest of the month, and thank you again for staying with us!

10/10 - 훌륭해요

Monica 님, Grinnell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always reliably clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 10일
Hello Monica!Thank you so much for the 5 star review! We are so glad to see you enjoyed your stay and the cleanliness our team provides. I will make sure to pass along your kudos to the housekeeping team. Hope you have an AMAZING rest of the month, and thank you again for staying with us!

10/10 - 훌륭해요

noelle

좋아요: 청결 상태, 편의 시설/서비스
From the minute you walk in it feels homey and spotless. Our go to whenever we are in the cities.
2024년 3월에 1박 숙박함
답변 제공: Grteg 님, 2024년 3월 9일
Thank you very much for taking the time to share your feedback with us. Your satisfaction as our guest is of utmost importance to us, and we truly appreciate your kind words. Knowing that you enjoyed your stay is incredibly encouraging for our team.We strive to provide exceptional experiences for all our guests, and we are delighted to hear that we succeeded in making your visit memorable. Your support means a lot to us, and we would be honored to welcome you back in the future.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 6일
Hello Elizabeth!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a WONDERFUL spring ahead, and thank you again for staying with us!

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and comfortable! The pillows were not great and the room was on the smaller side, but it’s very affordable and clean!
2024년 2월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 3일
Hello Ashley!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

8/10 - 좋아요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and the staff was friendly. Comfortable beds. Basic breakfast, not great but it was ok. Coffee was ok.
2024년 3월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 3일
Hi Joel!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 24일
Hello Amanda!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon. Hope you have a GREAT rest of the weekend, and thanks again for staying with us!

10/10 - 훌륭해요

Leslie

2024년 2월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 20일
Hello Leslie!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in town. Have a wonderful rest of the week, and thank you again for staying with us!

8/10 - 좋아요

Tracey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is good, rooms are clean and modern. The wifi didn’t work the first day and part of the second day of our trip.
2024년 2월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 21일
Hello Tracey!thank you so much for taking the time to review our hotel! We are so sorry about the wifi. A new equipment piece we got earlier in the week unfortunately wasn't set up right by the installation folks. It was very frustrating for us as well trying to get everything back up and running properly. It has been resolved and everything is back up and running as normal. We do hope to see you again the next time you're in the area. Hope you have a wonderful rest of the week, and thank you again for staying with us!

6/10 - 괜찮아요

Carlisle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Airport shuttle runs to 9pm only, we arrived on our flight at 915pm and had to take a $50 Uber to the hotel. The airport shuttle and good price was the main reason I chose this hotel - having to take an Uber made it more expensive hotels in the area. Would not stay here again if needing and airport transfer- shuttle times need to be posted on the website. No microwave in room but one was available in the lobby. Hot breakfast was good.
2024년 2월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 18일
Hello Carlisle!Thank you so much for taking the time to review our hotel. We are so sorry to see the shuttle services weren't quite what you were looking for. Our hours are actually posted under the parking and transporation section on the hotel's site on Expedia. We run daily from 4:30 a.m. til 9 p.m. We are trying to work on getting to expand those hours and hopefully will have something in place soon. Hope you have a great week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice hotel with comfortable rooms. It is in a convenient and easy to get to, but outside the busiest areas of the twin cities.
2024년 2월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 18일
Hello Andrew!Thank you so much for the awesome 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon! Hope you have a WONDERFUL rest of the winter season, and thank you again for staying with us!

10/10 - 훌륭해요

Nancy

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and quiet surroundings.
2024년 2월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 15일
Hello Nancy!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. I will make sure to pass along your kudos to the team. Hope you have a wonderful rest of your February, and thank you again for staying with us!

10/10 - 훌륭해요

Merrill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect setup for us
2024년 2월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 2월 7일
Hello Merrill!Thank you so much for the AWESOME 5 star review! We are so glad to see you enjoyed your stay and we were perfect for what you needed! We look forward to seeing you again soon. Have a WONDERFUL rest of the week, and thank you again for staying with us!

10/10 - 훌륭해요

Sondra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was AMAZING! Free shuttle to Mall of America and the airport. We had a really early flight before breakfast would start so they offered a form to complete for a “go bag”.
2024년 1월에 1박 숙박함
답변 제공: Greg 님, 2024년 2월 3일
Thank you very much for your feedback. Your guest status is important to us! It is always encouraging when a guest reports that they enjoyed their stay. It is our hope that you choose us in your future travel plans!

10/10 - 훌륭해요

Darryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Park sleep fly was very convenient
2024년 1월에 1박 숙박함
답변 제공: Greg 님, 2024년 2월 1일
Thank you very much for your feedback. Your guest status is important to us! It is our hope that you choose us for your hotel accommodations when in the area in the future!

2/10 - 너무 별로예요

Bobbi

We didn’t end up staying because they said we could not park our vehicle there. It’s not allowed through Expedia.
2024년 1월에 1박 숙박함
답변 제공: Greg 님, 2024년 1월 30일
We sincerely apologize for any inconvenience caused regarding your request for extended parking during your recent stay with us. While we strive to accommodate our guests' needs to the best of our ability, regrettably, there are occasions when we may not have the available space for long-term parking.In such situations, we always aim to provide alternative solutions and options to our guests. As a gesture of our commitment to your satisfaction, we have issued a full refund for your stay. We understand the importance of reliable parking arrangements, and we regret any disappointment this may have caused.Please accept our most sincere apologies for any inconvenience experienced. Should you require any further assistance or have any questions, please don't hesitate to reach out to us. We are here to help make your experience as smooth and enjoyable as possible.

6/10 - 괜찮아요

bradford

2023년 12월에 2박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 3월 20일
Hello Bradford.Thank you so much for taking the time to review our hotel. WE are sorry to see we didn't quite meet what you were looking for, and would love to hear what we could do to make your stay a 5 out of 5 next time around. Please contact us at the hotel and ask for the general Manager or assistant general manager so we can address your concerns. Hope you have a WONDERFUL rest of the week, and thank you again for staying with us!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay! Great location! Comfortable room!
2024년 1월에 1박 숙박함
답변 제공: Greg 님, 2024년 1월 20일
Thank you very much for taking the time to share your feedback with us. Your guest status is of utmost importance, and we truly appreciate your positive comments about your recent stay. It's always encouraging for our team to hear that our guests have had an enjoyable experience.We strive to provide the best possible service, and we are delighted to have met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Should your travel plans bring you our way again, we would be honored to host you once more.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 1월 8일
Hello!Thank you so much for the AMAZING perfect 10 score review of our hotel We are so glad to see you enjoyed your time with us, and we hope to see you again the next time you're in the area. Hope you are having an awesome start to 2024, and thank you again for staying with us!

6/10 - 괜찮아요

Danielle

좋아요: 직원 및 서비스
Average for Price
Hotel was average, we just needed a place to stay the night.
2023년 12월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 1월 8일
Hello Danielle!Thank you so much for taking the time to review our hotel. We are so sorry to see we weren't quite what you were looking for, and would love to know what could make your next stay a 10 out of 10. Feel free to give us a call here at the hotel or email us and we'll be happy to chat with you about it. Hope you're off to a great start to 2024, and thank you again for staying with us!

10/10 - 훌륭해요

Carolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good and the complimentary hot chocolate and cookies in the lobby were delicious.
2023년 12월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 1월 7일
Hello Carolyn!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful week ahead, and thank you again for staying with us!

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Clinton Heino, General Manager 님, 2024년 1월 7일
Hello Rick!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful week ahead, and thank you again for staying with us!