Despite requesting a room, that was not by the pool, we got a pool facing room. The pool was open until 11 PM and the screams came directly through our windows. The loud children were back in the pool again at 8 AM. As a family, I was hoping my kids would get to bed earlier than they did. I do not blame the people in the pool, but if we did not have earplugs, our stay would’ve been miserable.
We were also surprised that the security latch on the inside of our room door was completely broken, as if someone tried to force their way into the room prior to our arrival. I told the associate at the front desk, and she didn’t seem too concerned.
Other than that, we felt the hotel was very clean, we enjoyed the hot tub and pool (just not the noise), and thought the room was comfortable.