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모텔 6 로즈빌, 미네소타 - 미니애폴리스 노스 여행 후기

2 out of 5

이용 후기

5.2
평점 10 - 훌륭해요. 598개 이용 후기 중 80개" "
평점 8 - 좋아요. 598개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 598개 이용 후기 중 88개" "
평점 4 - 별로예요. 598개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 598개 이용 후기 중 225개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

10/10 - 훌륭해요

Josh

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed was nice and firm but in short the pictures on Expedia didn’t match the reality. Pretty sketchy..
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Georgine 님, Sioux City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access, accommodating staff.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi GeorgineWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 - 좋아요

Sw

좋아요: 직원 및 서비스
There was bugs in our room and they didn't even give us a discount
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Mica

좋아요: 청결 상태
2023년 12월에 1박 숙박함

4/10 - 별로예요

Jimmie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Initial roomed checked into had major issues?? Lights didn’t work, no cable connection, ice machine broken, no fridge, no microwave & bedding looked unclean? I phoned the front desk & the desk clerk sympathized with my complaint & made the effort of checking me into another room!! Second room as adequate for the evening? I will not stay again at this hotel…Ever!!!
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hi Jimmie, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 - 너무 별로예요

Lauren

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are thieves
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hi Lauren, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great price. Nice place
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi DanielWe’re glad you enjoyed your stay! Lilith#Team6

8/10 - 좋아요

Paula

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
I liked that the staff was extremely nice and helpful and always available. i liked that parking was easy and that i could have my two cats with no issues. The tv didn't work well at all but wasn't a big issue for me this particular trip. pricing was excellent especially as i didn't incur extra charge for my pets.
2023년 10월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Tylicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is more than adequate for the money!! Location is convenient to the interstate & dining options…
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is a basic 2- 2&1/2 star facility…Basically clean & a decent value for the money!
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Jimmie, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 - 좋아요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and simple, area around property was nice with many food options. Only thing bad was this cigarette smell in the room.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 18일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Andrew

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we got had a zip lock bag taped over the smoke detector, the toilet seat was loose, the lights didnt work, the sheets were dirty and the shower head has masking tape holding it together. They did move me to a new room, but that was the only good thing about my stay.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 7일
Hi Andrew, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 - 너무 별로예요

Inderjeet

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel looked great online but after checking in heard noise until 4-5 am screening yelling. A lot of drug addicts not a safe place my car had it window broken in and motel told us it’s not their fault. 2 double bed comes with 1 towel when it’s a room for 4 but should be a set for 2 at least. They tell you to walk to laundry room to collect than delivering to your room. Paid $126 CAD wouldn’t pay $50 CAD. It’s a dirty place. They just want your money. Don’t come here use another motel or hotel.
답변 제공: Brand Experience Team 님, 2023년 10월 7일
Hi Inderjeet, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 - 너무 별로예요

Matthew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 9월에 1박 숙박함

4/10 - 별로예요

Deniece

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room key card didn't work. Had it reprogrammed 3 times. Finally moved to a different room. Key card worked. Went to MOA, came back and key card again didn't work. Reprogrammed again and same thing. Moved us to a different room again. Toilet seat tried to kill us. Light above the sink didn't work. Next morning went down to see if we could be compensated in some way and they said we paid through Expedia in which we didn't had to tell him the correct room. Then he said he had to talk to the manager. When we got back manager wasn't there. Went to our room. Next door neighbor kept beating up his girlfriend and the other neighbor was pounding the door for him to stop. Happened three different times. Finally we called the cops. They came out and talked to them. Denied everything. Do not recommend and will not stay at a Motel 6 ever again.
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Deniece, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 - 괜찮아요

Mark

가족 여행
A long check in process. Hotel wanted a driving licence and didn't undertstand a UK driving licence. Had to pay a $75 deposit which was not mentioned in the expedia details. Small room was very basic, needs modernisation.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Mark, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Brian

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

JAY

별로예요: 청결 상태
2023년 8월에 2박 숙박함

8/10 - 좋아요

Thomas

가족 여행
좋아요: 직원 및 서비스
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

ineke

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful, property is very out of date and in desperate need of rennovations
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Ineke, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Natasha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very scary
We did not stay. The person in front of us checked out and demanded a refund after seeing his room. It was very run down and dirty outside. Looks like people use it as an extended stay. The people hanging around outside looked strung out.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Natasha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Sharron

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel In Minnesota
This was the WORST hotel I have ever been in. It was FILTHY! The front desk guy didn’t care . He was totally unhelpful. I spoke to several people that live at this hotel and they said that’s how he is all the time. He offered no suggestions when asked about the broken ice machine or cleanliness issues.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 7일
Hi Sharron,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Jose

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place. Met my needs and accommodated my puppy.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 - 좋아요

Danielle

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never booking there again.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Magin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Robert

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Tyra

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Sarah

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CAUTION!! DO NOT STAY HERE! (Especially if you have kids) This was one of the worst experiences of my life, and I’ve travelled lots!! I did not feel safe here. It doubles as long-term housing and the floor I was on was ruled by the locals. Kids running up and down the halls and stairs at all hours (which you can excuse, kids need space and the rooms are small), LOTS of people smoking in the hallways and areas around the rooms …right outside your door and AC intake (property littered with cigarette butts), a couple fighting ALL night long. Had to call the front desk 6 times, and it was not resolved. Couldn’t even get a good night sleep on what felt like an air mattress because of all the noise. If I felt safe enough to leave my room, I would have driven somewhere else and slept in my car. One plus: friendly staff, but they can only do so much.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

annette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean but smelled of smoke. They changed my room but it was the same. Noise was coming from the room beside me. The exterior was unkempt and looked rundown. I did not feel safe so I stayed for only one night instead of three. They need to close this property.
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Annette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Isaac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is great landing location loved it.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 20일
Hi Steve,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 - 훌륭해요

Erica

2023년 6월에 1박 숙박함

4/10 - 별로예요

Vivikka

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Receptionist was rude, tv didnt work, ice machine didnt work, there was trash under the beds, othereise it was just dandy.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 13일
Hi Vivikka,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 - 너무 별로예요

robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
unreal STAY AWAY from this place. Booked for 2 nights stayed only 1 because there was people yelling all the time and trying to get into my room. NOTHING worked it should be shut down.
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 7일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - 너무 별로예요

Pat

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Floor had not been cleaned, no safety closures inside the door, holes where the latch should have been - you could look outside. Had to ask for towels 2 times.Worst room I have ever stayed in. One positive, the parking lot was well lit at night.
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 7일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

8/10 - 좋아요

Roger

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Destiny

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

8/10 - 좋아요

Tiziana Gorgan and Jonathan

좋아요: 직원 및 서비스
The personal and staff were nice, it was loud and noice.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi Tiziana,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

Carlita letzenia

2023년 6월에 1박 숙박함

8/10 - 좋아요

Ben

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Joseph

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and quiet rooms. Friendly staff
2023년 6월에 1박 숙박함

8/10 - 좋아요

Carol

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Uniqueness is not an issue with economy motels. We're happy with pet acceptance and good general management. Thank you.
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Diana

출장 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean inside but the property overall was dirty, stairs were rusted. There were police cars in the parking lot several times. Guests were hanging outside their rooms smoking and drinking so we had to keep our curtains closed all the time. The tv service was poor, very glitchy, hard to watch even one complete show. Room keys had to be re programmed almost every day- they stopped working daily.
2023년 5월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi Diana,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
good thing i was tired
the shower is not comfortable for large people (5'10" 275lbs); you will complete the shower, but a regular tub shower works much better. they say nonsmoking, but why all the burn marks? again, very functional, but I expected more. a good thing is the a/c worked well. people hanging around will give you concern, and the pool was gross. the agent who checked me in needs to master the English language but appeared to be a nice guy.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 15일
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Dominic

2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Vanessa

Ff
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 15일
Hi Vanessa,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6