수영장

더 웨스틴 미니애폴리스 여행 후기

4 out of 5
더 웨스틴 미니애폴리스
88 South 6th Street, Minneapolis, MN

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 538개" "
평점 8 - 좋아요. 1006개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 106개" "
평점 4 - 별로예요. 1006개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 57개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안했습니다.
저렴하게 예약해서인지? 창문앞 2미터앞이 외부벽이 마주하네요 덕분에 암울한 컨디션으로 즐겼습니다. 그밖엔 나름 편안한 룸컨디션이었습니다
2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 6월 20일
Thank you for staying with us during your recent trip to Minneapolis. Unfortunately, our traditional king rooms all do not have a view due to that structure of our building and the surrounding offices. For future stays we suggest booking a deluxe or executive room with a city view. Thank you!

8/10 - 좋아요

Yunhyeok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good
2020년 1월에 2박 숙박함
답변 제공: Manager 님, 2020년 2월 4일
Thank you for staying with us. We're very happy you enjoyed your stay. We appreciate your feedback!

6/10 - 괜찮아요

DAEJIN

접근성 좋은 호텔
미니애폴리스 니콜렛몰 인근의 번화가에 위치해서 접근성은 좋습니다. 가장 스탠다드객실에 입실했는데, 창문 바로 앞을 다른 건물이 막고 있었습니다. 해외 호텔을 다녀봐도 이런 경우가 없어서 당황스러웠습니다. 그렇지만, 특별히 좋지도 나쁘지도 않은 호텔이였습니다.
2019년 6월에 2박 숙박함
답변 제공: Manager 님, 2019년 7월 1일
Hello, Thank you very much for your feedback. We appreciate you taking the time to rate your stay. Feedback like this allows us to continuously improve. Be Well!

10/10 - 훌륭해요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
Thank you for sharing your positive experience with us, Kristina. It was a pleasure to host you and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel again soon!

2/10 - 너무 별로예요

Louis 님, Winnebago

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not worth the amount paid
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
Thank you for taking the time to share your experience about your recent stay at our hotel, Louis. We are very sorry to learn that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. Please understand that we do strive to consistently deliver a superior guest experience. Should you ever find yourself back in Minneapolis, please give us a chance to show you that our product and service can live up to your expectations.

10/10 - 훌륭해요

Jeff 님, Solon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely look to stay here any time we are coming to Minneapolis, perfect hotel for us!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for sharing your positive experience with us and your fellow travelers, Jeff! We really appreciate all of your feedback and we’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Nicholas 님, Buffalo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will be back again
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for sharing your positive experience with us and with your fellow travelers, Nicholas. It was a pleasure to welcome you as our guest and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel the next time you're in the area again.

10/10 - 훌륭해요

Craig

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
East access to activities we were attending. Would like to be able to use cash.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for taking a moment to share your experience, Craig. It was a pleasure to welcome you as our guest and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and will take your comments under consideration with our leadership teams as we continually work on improving our overall guest experience. Thank you again for your review and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Kylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you very much for the 5 out of 5-star rating, Kylee! We are thrilled to hear that you thoroughly enjoyed your time with us! We look forward to hosting you again in the near-future.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location…walking distance to Target Center
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for taking the time to review our hotel, Karen. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Receptionist was great.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for your review, Craig. We are delighted to hear that the receptionist provided you exceptional customer service! Rest assured we will congratulate them for a job well-done. See you again soon!

10/10 - 훌륭해요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the historical architecture of the building and accommodating staff.
2024년 3월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Thank you so very much for your kind feedback, your business and loyalty! We do hope to host you again.

10/10 - 훌륭해요

Brody

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greats service
2024년 3월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Thank you for your kind words and for selecting our beautiful Westin Hotel!

10/10 - 훌륭해요

jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful
2024년 3월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
What kind feedback! Thank you for selecting our beautiful Westin Hotel!

10/10 - 훌륭해요

Marie 님, Chanhassen

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
Thank you so much for your 5-star rating, Marie! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, affordable, convenient, restaurant included, nice staff.
2024년 3월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Great to host you and we will share this glowing feedback with all of our team members!

8/10 - 좋아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Thank you for this feedback!

10/10 - 훌륭해요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Thank you for your business and your feedback!

8/10 - 좋아요

kyle

2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 3월 5일
Thank you for selecting our beautiful Westin Hotel!

6/10 - 괜찮아요

Chase

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
We appreciate your business and your feedback.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
Thank you for this stellar review!

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was fine but we were told there was a continental breakfast by the girl that checked us in. But there was not. We were also NOT told there was a charge for internet but we were charged. One person said we should not have been charged but then asked how to remove and that person said we should be charged.. all VERY unclear. And then two night parking was 80 for two nights not 35 per night as stated
2024년 2월에 2박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
Thank you for sharing this feedback with us. We value and appreciate your business. I do apologize that we did not share our restaurant information clearly.

10/10 - 훌륭해요

Nevaeh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very kind
2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
Thank you for this feedback. We will share with our team. We hope to host you again!

10/10 - 훌륭해요

Desiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk check-in lady was soooo sweet, plus she upgraded us for my daughter's birthday. Very nice hotel, quiet & clean.
2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
Thank you for selecting our hotel to celebrate your daughter's birthday! We will share this kind feedback with our team.

8/10 - 좋아요

Matthew 님, Stony Brook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
City atmosphere
2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 21일
Thank you for your business and for this feedback!

8/10 - 좋아요

Chaz Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent I only had one problem which was I wasent informed about the $40 parking across the street. That $40 was suppose to cover all the days I stayed at the hotel so if I was informed about it on my first day I wouldn’t have had to spend an extra $40 only first night unaware.
2024년 2월에 3박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you very much for your business and for selecting our hotel. I apologize that the parking charge was not fully disclosed to you prior. We do hope to host you again.

10/10 - 훌륭해요

Israel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 2월에 2박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you for selecting our beautiful Westin Hotel in downtown Minneapolis! We hope to host you again.

4/10 - 별로예요

Gracie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you for selecting our hotel. We hope to host you again soon.

10/10 - 훌륭해요

Kristina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and quiet. We loved that there was a Starbucks located in the hotel. The beds and pillows were the best- we slept great! The cold/hot water was a bit touchy in the shower and took a while to get the right temp. Restaurant in the hotel was closed for renovations and I was notified of that in advance. Great restaurants within walking and fun nightlife nearby within walking as well.
2024년 1월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you so much for this gracious feedback and for selecting our beautiful Westin in downtown Minneapolis. We do hope to host you again soon.

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities were first class all around. Five stars!
2024년 1월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
What gracious feedback! Thank you very much and we hope to host you again in the future!

6/10 - 괜찮아요

Patrick

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for taking the time to share your rating with us, Patrick. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent! Love the steel bottom pool!
2024년 1월에 3박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you for selecting our beautiful Westin Minneapolis hotel. We hope to host you again soon.

10/10 - 훌륭해요

Elija

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 1월에 1박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
What great feedback! We will share with our team. We do hope to serve you again in the future.

4/10 - 별로예요

Colton

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2024년 1월 22일
Thank you for taking our survey. It appears that we did not fully meet your expectations. Please let us know where we should improve and we will immediately work on making the necessary corrections.

8/10 - 좋아요

Shanelle

2024년 1월에 2박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you for your business and for selecting our beautiful Westin in downtown Minneapolis.

10/10 - 훌륭해요

Chantel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2024년 1월 22일
Thank you for your feedback. We appreciate your business and look forward to welcoming you back soon.

10/10 - 훌륭해요

Travis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is nice! Some of the metalwork on the doors is really cool. The bank-bault-turned-wine-room is also very cool. Gentleman named Dedo at the desk was a delight. Minor gripes were that the water took about 10 minutes to get hot on the 9th floo(I don't know if that's an always thing or if we were unlucky), and that the continental breakfast was lackluster but not bad. Can't beat it for the price, I'd definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2024년 1월 22일
Thank you for your feedback and positive comments. We are very sorry that you did not get hot water in your room and that our breakfast options did not meet your expectations. We will make every effort to bring about the improvements needed so that we can win back your trust and welcome you back again.

10/10 - 훌륭해요

Weiwei

2024년 1월에 4박 숙박함
답변 제공: Brendan 님, 2024년 2월 16일
Thank you for your 5 star review! We value your business.

8/10 - 좋아요

Jonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tabby at the front desk was VERY helpful and kind! Very pleasant check-in experience! The only downsides to the stay were that the pool/hot tub were undergoing some maintenance during my stay which was unfortunate with it being so cold out. There is also no restaurant currently.
2024년 1월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2024년 1월 15일
Thank you for your feedback and appreciation of Tabatha. We are very sorry that we could not open the pool and hot tub as the system supplying chlorine had malfunctioned. Therefore in the interest of safety we had to close the pool. The restaurant and bar are due to undergo a renovation and therefore they had to be shut down. We hope to reopen within 3 to 4 months with an exciting new Food and Beverage product.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2024년 1월 13일
Thank you for your feedback. We appreciate your business and look forward to welcoming you again.

6/10 - 괜찮아요

Stephen

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
If I had known the hotel was undergoing major renovation prior to my reservation, I would not have booked with this property. No restaurant, very limited lounge, limited staff, limited and expensive parking - all combined to make an annoying stay. I must say that despite the staff limitations, two members did stand out: Thomas, who was tending bar and came to help us with our bags when we checked in, and Marciela, head of housekeeping, who did the same when we left. Both went beyond their duties to help us, despite the lack of staff. I'm sure the renovated restaurants and other facilities will be nice, but I hope you return to a level of staff and find a better solution to the lack of parking when you reopen as a full service hotel.
2024년 1월에 3박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2024년 1월 9일
Thank you for your feedback and for recognizing Thomas and Maricela. We will make sure that they are appreciated and rewarded. We are sorry that our facilities were not available during your stay. Information about our renovations was provided to our partners to display on their platforms so that guests are made aware at the time of booking. We will let them know to display it more prominently so that guests can see it clearly and early enough, before they make a booking decision.

8/10 - 좋아요

Darian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Westin is always a nice, clean hotel. Perfect location for easy access to downtown Minneapolis. The parking was not convenient and limited dining options on site
2023년 12월에 1박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2024년 1월 9일
Thank you for your feedback and we appreciate the positive comments you have made. The parking ramp that we recommend is the most convenient in terms of access to the hotel. That said, the ramp is not owned and operated by the hotel and therefore we do not have control over the size or capacity. Unfortunately, since 2022 several restaurants in downtown have not reopened yet. We are reading more and more every day that some are planning a reopening in summer of 2024. We hope that this will give our guests many more dining options than there are today.

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Deepak Subbaiah 님, 2023년 12월 31일
Thank you for your feedback. We appreciate your business and look forward to welcoming you again.

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean and nice layout of the room. clean, tidy and affordable. will book again!
2023년 12월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2023년 12월 31일
Thank you for your feedback. We appreciate your business and look forward to welcoming you again.

6/10 - 괜찮아요

Brent

2023년 12월에 1박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2023년 12월 31일
Thank you for your feedback. It appears that we did not fully meet your expectations. Please let us know where we fell short so that we can take immediate corrective action.

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the light rail for easy travel.
2023년 12월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2023년 12월 30일
Thank you for your feedback. We appreciate your business and look forward to welcoming you again.

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the few hotels around that has a nice hot tub.
2023년 12월에 1박 숙박함
답변 제공: Deepak Subbaiah 님, 2023년 12월 30일
Thank you for your feedback. We appreciate your business and look forward to welcoming you again.

8/10 - 좋아요

Rozann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff!
Low occupancy meant fewer services, but the staff was great!
2023년 12월에 4박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2023년 12월 30일
Thank you for your feedback and appreciation of our staff. We are very sorry that we had to curtail some of our services due to staff wanting to take time off. We are doing our best to add staff and we hope to be able to reach optimum levels soon. We appreciate your business and look forward to welcoming you again.

6/10 - 괜찮아요

Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I really thought it would be just a tad bit nicer and newer.
2023년 12월에 5박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2023년 12월 29일
Thank you for your feedback. I am excited to inform you that our hotel will be undergoing a remodel in 2024. We will start with our restaurant and bar at the beginning of the year and around fall take up all rooms. I am confident that you will like the new look Westin. We hope you will give us another opportunity to serve you in the future.

4/10 - 별로예요

Elisabeth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not great
The staff was very nice but the room was not. The bathroom had hairs left in it from before me, things on the wall, the shower did not work properly - never really got hot when though I had hot all the way on and the pressure never was fully on. I was very itchy in my room, broke out in hives. I'm not sure if it's what they use for cleaning the bedding or what but I kept waking up so itchy and not able to fall back asleep. I also kept waking up in the middle of the night to the smell of cigarette smoke. It was disgusting. Also I want aware of this but parking was $40 overnight. I ended up staying elsewhere for my second night. I called to see if they would refund the second night and the person said they'd talk to the manager and likely they would but that is yet to be seen. The workout room is very nice and liked the Starbucks upstairs. Food at the restaurant was good, had a black bean burger and fries. Took quite a while (but it was Christmas so maybe staff was an issue) so be sure you leave yourself enough time.
2023년 12월에 2박 숙박함
답변 제공: Deepak Subbaiah, General Manager 님, 2023년 12월 28일
Thank you for your feedback. We are very sorry for not ensuring that you had a great experience during your stay. We will ensure that we thoroughly inspect the room you stayed at to rid it of whatever caused you to break into hives. We will also ensure that our room attendants receive your feedback about bathroom cleanliness so that they are more thorough. We sincerely apologize for the inconvenience you had to endure.