실내 수영장

홀리데이 인 모빌 - 에어포트, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 모빌 - 에어포트, IHG 호텔
3630 Springhill Memorial Dr N, Mobile, AL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 644개 이용 후기 중 313개" "
평점 8 - 좋아요. 644개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 644개 이용 후기 중 73개" "
평점 4 - 별로예요. 644개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 644개 이용 후기 중 39개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Natasha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable and comfortable. Ample parking with easy access to major roads and highways.
2024년 3월에 1박 숙박함
답변 제공: Robin P 님, 2024년 4월 15일
Hi Natasha, we appreciate you rating your stay!

4/10 - 별로예요

CLAYTON 님, west bloomfield

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mitchell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 3월에 1박 숙박함
답변 제공: Robin P 님, 2024년 4월 15일
Thank you Mitchell for the 5 of 5!

2/10 - 너무 별로예요

Kristin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Robin P 님, 2024년 4월 15일
Krsitin,Thank you for rating your stay. It appears we missed the mark and things did not go as planned and for that I apologize. I hope that in the future that if we are given another opportunity that we will deliver a better guest experience for you.

10/10 - 훌륭해요

K

2024년 2월에 1박 숙박함
답변 제공: Robin P 님, 2024년 4월 15일
Thanks for the 5 of 5, K!

8/10 - 좋아요

Lori 님, Jacksonville

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Lori,Thanks for taking time to leave us 4 out of 2 stars. We would love for you to come back and stay with us again soon.

10/10 - 훌륭해요

Ursula

가족 여행
Nice room
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Ursula,Thanks for leaving us 5 star rating. This means so much to our hotel. Please come back again soon.

10/10 - 훌륭해요

Martin

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shelly Lynn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff acted like it was no big deal that the guy in the room nextdoor was screaming at, threatening to kill his kids and sounded like he was beating them. I got the impression they were living in the hotel and the front staff knew him.
2023년 9월에 3박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Shelly,Sorry to hear your stay was not so pleasant. The guest you are referring to was spoken to by the hotel staff. They do not live here in the hotel as that we are not an extended stay type of hotel.

8/10 - 좋아요

Jermaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Jermaine,Thanks for leaving us 4 stars. Make sure to come back and stay with us again soon.

10/10 - 훌륭해요

Joshua

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Joshua,Thanks for taking time to leave us 5 stars. We love it we our guests are happy with their stay.

8/10 - 좋아요

George 님, Gonzales

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi George,Thanks for taking time to leave us 4 out of 5 starts. Tell me what could we have done differently to receive a 5 star rating from you?

10/10 - 훌륭해요

Roxanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk, Angela was outstanding. She greeted us with a friendly smile, and was extremely helpful. She attended to all of our needs and was ultra accommodating. Caring staff makes such a difference!
2024년 1월에 3박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Roxanne,Thanks for taking time to leave a review. Ms. Angela is indeed an outstanding front desk agent. She treats all of our guests the same and she is always ready to help any guest with any questions or concerns they may have.

10/10 - 훌륭해요

Bren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Bren,That's for leaving us 5 stars from your most recent stay with us. We aim to please and your review tells us we are doing a awesome job. Please come back again soon!!

8/10 - 좋아요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Angie,Thanks for taking time to leave us a review from your most recent stay with us. We love repeat guests so please come back again soon and stay with us again!!

10/10 - 훌륭해요

Steve 님, Port Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for one night before our cruise. Everything was fine…really good breakfast made to order included.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Steve,Thanks for taking time to leave a review from your most recent stay with us. Yes I just love our fresh, hot, and cooked to order menu we have here. Everything is so good and we are glad that you enjoyed it.

2/10 - 너무 별로예요

Courtney

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room 315 was nasty. The walls were dirty, they are in need of a paint job. The tub was stain yellow. The frame of the bathroom door needs replacing. Like it had mold.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Courtney,Thanks for taking the time to leave a review from your last stay with us. So sorry we failed to meet your expectations but all these concerns have ben taken care of.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Courtney,Thanks for the 10 out of 10. We love it when our guest really enjoy staying here with us. Please come back again soon!!

10/10 - 훌륭해요

Vicky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent and I had several interactions with them. The staff made sure I was taken care of and spoke to me everytime I passed with eye contact. I can't fault this IHG Hotel on any level!
2023년 12월에 2박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Vicky,The staff was on point and made sure I was comfortable this is the second time I had checked in within 10 days and I would have to commend them. Because this time I was greeted by a whole different staff, but you would never know it due to the interactions being the same they are all professional!

10/10 - 훌륭해요

Vicky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was on point and made sure I was comfortable this is the second time I had checked in within 10 days and I would have to commend them. Because this time I was greeted by a whole different staff, but you would never know it due to the interactions being the same they are all professional!
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Vicky,Thanks for taking time to leave a review from your most recent stay with us. So glad you were able to see the professionlism with our staff. We train them well and glad to see that our guest notice that with any of our staff they interact with. Please come back again soon!!

10/10 - 훌륭해요

Alma

2023년 12월에 1박 숙박함
답변 제공: Holiday Inn 님, 2024년 3월 3일
Hi Alma,Thanks for leaving the 5 star rating. Please continue to stay with us again in the future.

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
Just a short overnight stay, but the room was comfy and the lady at the desk was great!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
CAR WAS BROKEN INTO
CAR WAS ALMOST STOLEN. I mean the stay was fine, staff was friendly…..but I now have to deal with a broken window and many other repairs to my vehicle.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Angela at the front desk was very personable, made me feel very welcome from the first time I walked in until the last time I saw her. Lavonne was also very kind and helpful. as well as the housekeeping lady! I have never encountered such an extraordinary staff! Great job, Holiday Inn!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lakeysha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Elevator is extremely slow or maybe someone was holding the door on another floor. But nice place to stay.
2023년 11월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 12월 3일
Hi Anthony,Thanks for taking time to leave a review from your most recent stay with us. Most of the time when the elevator is slow you are correct someone maybe holding it on another floor. So I do apologize for that. Seems like other than that you really enjoyed your stay with us. Pease come back and stay with us again soon!

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 12월 3일
Hi Jonathan,Thanks for taking time to leave a review from your most recent stay with us. We love when our guest have a really awesome stay with us and it seems as though you did. Next time you need a place to stay please consider staying at out beautiful hotel again!

10/10 - 훌륭해요

Kelli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so very helpful. They went out of their way for anything! The restaurant had the BEST hamburger I’ve ever had! Would highly recommend!
2023년 10월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 11월 4일
Hi Kelli,Thanks for taking time to leave a review from your most recent stay with us. We pride ourselves on having great customer service and we are so happy that you were able to experience that from any and all employees you came into contact with. That is our ultimate goal. Please come stay with us again soon!!

10/10 - 훌륭해요

Jamie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean & gorgeous facility only dislike was thin walls & thin floors could hear EVERYTHING!
2023년 10월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 10월 16일
Hi Jamie,Thanks for taking time to leave us a review from your most recent stay with us. Our newly renovated hotel is very clean and modern. Please come stay with us again in the future!

2/10 - 너무 별로예요

Lily

2023년 10월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 12월 3일
HI Lily,Thanks for taking time to leave a review from your most recent stay with us. Seems like we failed to meet your expectations. I would like to know more as to what we can do to improve.

10/10 - 훌륭해요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and Friendly.
답변 제공: Holiday Inn 님, 2023년 10월 16일
Hi Jeffery,Thanks for leaving us a 5 star rating from your most recent stay with us. We are happy that you enjoyed your stay with us. Please come again soon!!

8/10 - 좋아요

Penni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 26일
HI Penni, Thanks for taking time to rate us 8 out of 10 from your most recent stay with us. We are happy you enjoyed your stay with us. Please come back and stay with us again soon.

8/10 - 좋아요

Veronique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Employés absolument adorables et professionnels. Déjeuner excellent. Petit bémol: odeur humidité dans la chambre malgré qu’elle était très propre.
2023년 9월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 24일
Hi Veronique,Thanks for taking time and leaving a review from your most recent stay with us. So glad you were able to experience the professionalism of our staff. I will make note of the dampness in your room so we can address the issue.

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 24일
HI Nancy,I'm sorry your stay with us did not meet your expectations. Can you let us know what issues you had while staying with us?

4/10 - 별로예요

Tara

연인과의 여행
좋아요: 편의 시설/서비스
There were german roaches in the bathroom. Killed 2!
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 17일
HI Tara,I would like to aplogize for the inconvience you experienced at the hotel. I hope that you informed the front desk so that they could have moved you to another room.

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 17일
Hi Brianna,Thanks for leaving us 5 stars from your most recent stay with us. Please come back and stay with us again in the future.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 17일
Hi Susan,Thanks for leaving us 10 out of 10 from your most recent stay with us. We are so happy that you enjoyed your stay. Please come back soon and stay with us again.

8/10 - 좋아요

Holly Elizabeth

2023년 9월에 1박 숙박함

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 8일
HI April,Thanks for taking time to rate us on your most recent stay with us. We would love for you to come back and stay with us again.

6/10 - 괜찮아요

Lynda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff is very friendly. My room smelled moldy and damp. AC never really got cool and I felt dampness in the air all night.
2023년 8월에 2박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 9일
Hi Lynda,Thanks for leaving a review from your most recent stay with us.

8/10 - 좋아요

ALBERT L

2023년 8월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 9월 9일
Hi Albert,Thanks for leaving a review from your most recent stay. Please come back again soon.

10/10 - 훌륭해요

Mary Beth

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints. The breakfast was pricy other than that everything was great.
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 8월 3일
HI Mary Beth,Thanks for taking time to leave a review from your most recent stay with us. We are happy that you enjoyed your stay with us. I think our breakfast prices are priced pretty good. Everything is fresh, hot and cooked to order. If you didn't give it a try I recommend that you do on your next stay with us.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay ! Thank you
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 8월 3일
Hi Jorge,Thanks for taking time to leave a review from your most recent stay with us. We love to hear that our guest enjoyed there stay here with us. Please come back and see us again!!

10/10 - 훌륭해요

Venetra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk lady was so nice and attentive.Ms.A I believe was her name
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 8월 3일
Hi Venetra,Thanks for taking time to leave a review from your most recent stay with us. Ms. Angela is the clerk you are referring to. She is exceptional at her job and her customer service is one of a kind. So glad you got to experience all good things throughout your stay with us.

10/10 - 훌륭해요

Tonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 8월 3일
Hi Tonya,Thanks for leaving us 5 out of 5 rating from your most recent stay with us. Please feel free to come back and stay with us again on your next trip. We would love to have you again.

8/10 - 좋아요

Alicia

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Holiday Inn 님, 2023년 7월 24일
Hi Alicia,Thanks for taking time to leave us a review. We thank you for staying with us. Please come stay with us again on your next visit.

8/10 - 좋아요

Lucretia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 7월 15일
Hi Lucretia,Thanks for leaving a review from your most recent stay with us. So happy that you enjoyed our hotel and everything it has to offer. Please com stay with us a gain on your next visit to Mobile.

6/10 - 괜찮아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stuck inside of mobile
Not so good. Came for a quick, quiet birthday weekend. Had zero sleep due to a group of teenagers a few rooms down. They ran up and down the hallway, yelling, slamming doors all night. I went out in hallway and asked them to be quiet a few times and called front desk around 3am. At that point it was so late we maybe slept 2 hours. The only good thing was the young lady that checked us in when we arrived.
2023년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2023년 7월 10일
Hi,Thanks for taking time and leaving a review from your most recent stay with us. I would like to apologize about the noise but I do see that you contacted the front desk and they were able to resolve the manner quickly.

10/10 - 훌륭해요

Lorenzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 6월에 3박 숙박함
답변 제공: Holiday Inn 님, 2023년 7월 5일
Hi Lorenzo,Thanks for taking time to leave a review from your most recent stay with us. We are glad to hear that your stay with us was great. Please come back and stay with us again on your next visit to Mobile.