Dear Mina,We apologize for the inconvenience you experienced during your stay, especially regarding the noise from upstairs and neighboring rooms, as well as the condition of the bed. Your feedback is important to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We're glad our staff was friendly, and you found the location convenient. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a better stay next time. If you have any further concerns, please don't hesitate to contact us directly.Sincerely,Best Western Plus Villa Del Lago Management

Dear Eugene,We're pleased to hear that you appreciated the convenience of charging your Tesla in our parking lot and that our location was convenient for your tour. However, we apologize for any inconvenience caused by the breakfast offering not meeting your expectations. Your feedback regarding the deposit, key card issues, and the side entrance air blast is valuable to us, and we will address these concerns promptly to ensure a more seamless experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank You,Best Western Plus Villa Del Lago Management

Dear Natalia,We're delighted that our hotel provided the perfect respite during your long drive across the state! Ensuring our guests have a comfortable and relaxing stay, especially during extended travels, is essential to us. Thank you for choosing us as your resting place, and we're thrilled that we could meet your needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back whenever your travels bring you our way again!Thank You,Best Western Plus Villa Del Lago Management

Dear Down,We apologize for the inconvenience you experienced during check-in and check-out. Your feedback regarding cleanliness and breakfast provision is concerning and will be addressed with our team immediately. We take your comments seriously and will work to improve our services. Thank you for bringing these issues to our attention.Sincerely,Best Western Plus Villa Del Lago Management

Dear Kevin,Thank you for your positive review!  We're delighted to hear that you found our service polite and knowledgeable and that you enjoyed our clean and comfortable rooms.  Providing a pleasant and restful experience for our guests is our top priority, and we're thrilled that we met your expectations.  We appreciate your kind words and hope to welcome you back for another great stay in the future!Thank You,Best Western Plus Villa Del Lago Management

Dear Jon,We're thrilled to hear that our hotel's logistics were perfect for your motorcycle travel needs!  Providing a convenient and hassle-free experience for our guests is important to us, and we're glad that our location and facilities meet your expectations.  If there's anything else we can do to enhance your stay or if you have any specific requests for your future visits, please feel free to let us know.  We look forward to welcoming you back for another fantastic stay!  Safe travels on your motorcycle adventures!Thank You,Best Western Plus Villa Del Lago Management

Dear Jhowin,Thank you for sharing your experience. We sincerely apologize for any inconvenience with the shower temperature. Your feedback is invaluable, and we are actively addressing this issue to ensure a more consistent and comfortable stay for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Best Western Plus Villa Del Lago Management

Dear Binh,Thank you for reviewing your stay at Best Western Plus Villa Del Lago. We hope you enjoyed our on-site amenities and enjoyed our convenient location.Thank you again for staying with us.Thank You,Best Western Plus Villa Del Lago Management

Dear Amandeep,Thank you for leaving us a rating of your stay with us at Best Western Plus Villa Del Lago. We work tirelessly to ensure our guests experience the best hospitality in Best Western Plus Villa Del Lago. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Best Western Plus Villa Del Lago Management

Dear Eugena,Thank you for sharing your feedback. We appreciate your input and take guest suggestions seriously. While we currently don't have a bar, we continuously evaluate ways to enhance our amenities. Your insights help us better understand guest preferences. We hope you enjoyed your overall stay and look forward to welcoming you back for an even more enjoyable experience.Thank You,Best Western Plus Villa Del Lago Management

Dear Raynald A,Thank you for sharing your feedback. We appreciate your positive remarks on our overall services. We apologize for any inconvenience regarding the breakfast experience; your comments are invaluable for our continuous improvement. We are actively reviewing our breakfast offerings to ensure a more satisfying and diverse selection in the future. We hope to have the opportunity to welcome you back and provide an enhanced experience.Thank You,Best Western Plus Villa Del Lago Management

Dear Angela,Thank you for choosing our hotel for your overnight stay. We are delighted to hear that you found our establishment to be a safe and quiet haven. Your comfort and security are our top priorities, and we appreciate your positive feedback. We look forward to welcoming you again in the future for another peaceful stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Vital,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your stay in room 334. Rest assured, we are addressing the issue immediately to ensure a clean and comfortable environment for all our guests. Your feedback is invaluable, and we appreciate your understanding. Please allow us the opportunity to make it right on your next visit.Sincerely,Best Western Plus Villa Del Lago Management

Dear Amber,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting at Best Western Plus Villa Del Lago.Sincerely,Best Western Plus Villa Del Lago Management

Dear Nicole,Thank you for taking the time to share your experience. We're delighted to hear you found our location convenient and appreciated the well-kept grounds and rooms. Your feedback regarding housekeeping items is valuable, and we apologize for any oversight. Rest assured, we'll address this promptly to enhance our service. We appreciate your overall positive sentiment and hope to welcome you back for an even more enjoyable stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Bill,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Best Western Plus Villa Del Lago Management

Dear Matthew,Thank you for sharing your feedback. We appreciate your concerns and apologize for any inconvenience. Our safety measures aim to create a secure environment for our guests, but we'll review the effectiveness of the barriers. We're sorry to hear about your check-in experience; this is certainly not our standard. We'll address this with our team to ensure better communication in the future. We value your input and hope to have the opportunity to welcome you back for an improved stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Tim,Thank you for taking the time to share your experience with us. We're delighted to hear that our convenient location, amenities, and comfortable accommodations met your expectations. Providing a seamless stay is our priority, and we appreciate your acknowledgment. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Dianne,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you faced with the bed height in our ADA room. Your feedback is invaluable, and we are committed to making the necessary adjustments to enhance accessibility for all guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Best Western Plus Villa Del Lago Management

Dear Raul,Thank you for staying with us when you visited Best Western Plus Villa Del Lago. We hope to be able to host you again soon at Best Western Plus Villa Del Lago!Thank You,Best Western Plus Villa Del Lago Management

Dear Colman,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the hot water and the presence of ants in your bathroom. Please rest assured that we take your concerns seriously, and our maintenance team is addressing these issues promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Best Western Plus Villa Del Lago Management

Dear Juan,Thank you for your kind words! We are thrilled to learn that you had an excellent experience at our hotel. It's our pleasure to provide exceptional service and create lasting memories for our guests. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another outstanding stay.Thank You,Best Western Plus Villa Del Lago Management

Dear karen,Thank you for your feedback. We appreciate your positive note about our clean rooms. Apologies for the inconveniences you faced. We'll address the shower, soap dispenser, and pillow concerns promptly. Your insights help us improve, and we hope to welcome you back for an enhanced experience.Thank You,Best Western Plus Villa Del Lago Management

Dear Jessica,Thank you for rating your stay at  Best Western Plus Villa Del Lago.  We are glad to learn that your stay at our Best Western Plus Villa Del Lago Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,Best Western Plus Villa Del Lago Management

Dear Stscy,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Best Western Plus Villa Del Lago. We would love to host you again on your next visit to Best Western Plus Villa Del Lago. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Best Western Plus Villa Del Lago Management

Dear Jessica,Thank you for your valuable feedback. We're delighted to hear you enjoyed our central location and festive decorations. Apologies for any inconvenience regarding the pool and jacuzzi; seasonal maintenance ensures optimal service later. Regarding early check-ins, we appreciate your understanding as we strive to provide a seamless experience for all guests. We look forward to welcoming you and your family back for another delightful stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Phillip,We sincerely apologize for any inconvenience during your stay. Our team is addressing the noise issues promptly, and we regret that it impacted your sleep. Regarding breakfast, we apologize for any misunderstanding; we offer various dining options nearby. Your feedback is valuable, and we appreciate your patience as we work to enhance our guests' experiences. If you have further concerns, please contact us directly, and we'll ensure a more pleasant stay in the future.Sincerely,Best Western Plus Villa Del Lago Management

Dear Darrell,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Best Western Plus Villa Del Lago Management

Dear Kurt,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the heater and water temperature. Your feedback is invaluable, and we are addressing these issues to enhance our services. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Guest,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Best Western Plus Villa Del Lago Management

Dear Stscy,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. Thank you once more for your excellent feedback.Thank You,Best Western Plus Villa Del Lago Management

Dear Maria,Thank You for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to hosting you again in the future. Thank you for staying with us!Thank You,Best Western Plus Villa Del Lago Management

Dear Priscilla,Thank you for choosing our hotel as your rest stop during your journey from southern to northern CA. We're delighted to hear that your stays have consistently been pleasant. Our team is committed to providing a comfortable and enjoyable experience for all our guests. Your positive feedback is truly appreciated, and we look forward to welcoming you back on your future travels. Safe journeys!Thank You,Best Western Plus Villa Del Lago Management

Dear Sheila,Thank you for sharing your experience. We sincerely apologize for any inconvenience caused during your stay. Our team is investigating the breakfast miscommunication and addressing the hot water issue. Guest satisfaction is our priority, and we appreciate your feedback. Please contact us directly so we can discuss a resolution and ensure your next visit exceeds expectations.Sincerely,Best Western Plus Villa Del Lago Management

Dear Marlene,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the leaking shower tub during your stay. Please rest assured that we have promptly addressed the issue and taken measures to prevent its recurrence. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future.Sincerely,Best Western Plus Villa Del Lago Management

Dear Daniel,Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Our team is addressing the elevator and plumbing issues immediately to ensure they are promptly resolved. We appreciate your feedback and would welcome the opportunity to make amends. Please contact our front desk, and we'll ensure your next visit is nothing short of exceptional.Sincerely,Best Western Plus Villa Del Lago Management

Dear Irene,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the tranquility of your stay. Regarding breakfast, we appreciate your input and will explore options to enhance our offerings. Your satisfaction is our priority, and we look forward to welcoming you back for an even more enjoyable experience.Thank You,Best Western Plus Villa Del Lago Management

Dear Robert,Thank you for reviewing your stay at Best Western Plus Villa Del Lago.  We hope you enjoyed our on-site amenities and enjoyed our convenient location.Thank You,Best Western Plus Villa Del Lago Management

Dear Guest,Thank you for choosing our hotel and sharing your feedback. We appreciate your kind words about our cleanliness and spacious accommodations. We apologize for the inconvenience with the shower handle and assure you that our maintenance team is promptly addressing the issue. Your insights are invaluable, and we hope to welcome you back for an even more seamless stay.Thank You,Best Western Plus Villa Del Lago Management

Dear Peter,Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused during your stay. Cleanliness is a top priority, and we regret falling short of your expectations. Rest assured, we are addressing the issue promptly to ensure a more pleasant experience for our guests. Your concerns are valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide the exceptional service we strive for.Thank You,Best Western Plus Villa Del Lago Management

Dear Robert,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. Our team is committed to addressing the issues you raised, ensuring a more comfortable and enjoyable experience in the future. Your loyalty means a great deal to us, and we hope to have the opportunity to welcome you back for an improved stay.Sincerely,Best Western Plus Villa Del Lago Management

Dear Kelly,Thank you for choosing our hotel for your weekend getaway. We're delighted to hear that you and your husband enjoyed a peaceful stay with us. It's wonderful to know that our convenient location and hassle-free parking contributed to a positive experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Thank You,Best Western Plus Villa Del Lago Management

Dear LARRY,We appreciate your feedback and regret any inconvenience during your stay. Our sincere apologies for the lapses in service. We are addressing the concerns raised, and measures are being taken to enhance our guest experience. Your comments are invaluable in our commitment to providing excellent service. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely,Best Western Plus Villa Del Lago Management

Dear Blair,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Best Western Plus Villa Del Lago.Thank You,Best Western Plus Villa Del Lago Management

Dear Jonathan,Thank you for sharing your feedback. We're delighted to hear you found your stay comfortable. Ensuring our guests' comfort is our top priority, and we appreciate your acknowledgment. Your satisfaction is our motivation, and we look forward to welcoming you back for another enjoyable experience.Thank You,Best Western Plus Villa Del Lago Management

Dear Guest,We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort is our priority, and we regret that the hot water issue impacted your visit. We are investigating the oversight in communication to ensure this doesn't recur. Please allow us the opportunity to make amends; we would appreciate another chance to provide you with the exceptional experience we strive to offer.Sincerely,Best Western Plus Villa Del Lago Management

Dear Sviatoslav,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the lack of hot water and breakfast. Your comfort is our priority, and we are addressing these issues immediately to ensure a more pleasant stay for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Best Western Plus Villa Del Lago Management

Dear Horacio,Thank you so much for writing such great things about our hotel and service here. We hope to see you again on your next trip to Best Western Plus Villa Del Lago.Thank You,Best Western Plus Villa Del Lago Management