객실에서 보이는 전망
예약 가능 여부 확인

넵튠 비치 리조트 여행 후기

4 out of 5
넵튠 비치 리조트
Bamburi Beach, Mombasa

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 55개 이용 후기 중 14개" "
평점 8 - 좋아요. 55개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 55개 이용 후기 중 10개" "
평점 4 - 별로예요. 55개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 55개 이용 후기 중 3개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Bhima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Bjarne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk oplevelse, meget venlige personale, og meget hjælpsomme, maden var i top, altid meget at vælge imellem, tak for opholdet, kommer helt sikkert igen
2023년 5월에 11박 숙박함

8/10 - 좋아요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
2022년 4월에 2박 숙박함
답변 제공: Neptune Team 님, 2022년 4월 18일
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

2/10 - 너무 별로예요

Doctari

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
2019년 8월에 7박 숙박함
답변 제공: Neptune Team 님, 2022년 2월 4일
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours faithfully, The Neptune Team

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neptune Beach
Enjoyable
2019년 3월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was okay. I am a solo female, black Tra
2018년 8월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
2017년 8월에 4박 숙박함

8/10 - 좋아요

Bill 님, Livingston, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Return Visit
Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
2017년 5월에 14박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
4 star and all inclusive??????.
The hotel is clean.long beach full of hotels. Very poor service in all ways.food is ox liver 2times a week .you get the most cheapest wine on earth and only one brand. Non service minded workers,but very polite.un experienced bartenders.TOO EXPENSIVE HOTEL for what you get in return.spend your all inclusive somewhere else if you really want to enjoy.

6/10 - 괜찮아요

Robert

별로예요: 객실의 편안함
Just Averge
Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Roselyne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Amazing
The stay was very nice and enjoyable

10/10 - 훌륭해요

Kibrom 님, Addis Ababa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel awesome staff amazing food and locatio
I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

10/10 - 훌륭해요

Rudiger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Rishad 님, Brisbane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Never again

8/10 - 좋아요

René Lundqvist 님, Jyderup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt .
Godt sted og god mad , det eneste minus er at sengen er ikke god og der er russere som kan være meget højt rystende.

8/10 - 좋아요

Amir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really Enjoyed my stay there, Great Animation Team
Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.

10/10 - 훌륭해요

Stefan 님, Nürnberg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hier ist der Gast König.
Das Hotel ist wie wir finden einfach empfehlenswert. Die Zimmer sind schön und geräumig, alles funktionierte. Das Servicepersonal ist einsame spitze. Die Jungs und Mädels sind freundlich, zuvorkommend und geben ihr bestes um euch den Urlaub so schön wie möglich zu machen. Also ich kann das Neptune echt nur empfehlen. Preis/Leistung sehr gut!

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time there
The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.

8/10 - 좋아요

Kevin 님, Kempsey, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great ocean front resort
The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.

6/10 - 괜찮아요

SUZANNE 님, Nairobi

AVERAGE
Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.

8/10 - 좋아요

Demir/Mariam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a wonderful location and facility
It is our second stay and we enjoyed every moment of our stay.

8/10 - 좋아요

Sissi 님, New York, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.

2/10 - 너무 별로예요

Ilir 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neptune hotel
If you want to enjoy your holidays please dont book this hotel

8/10 - 좋아요

Affe 님, Kangasala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ystävällinen palvelu...
Kelpo hotelli mutta huoneen varustelun viimeistely ei ihan ykkösluokkaa, TV:n ääni ei toiminut kun kikkailemalla ja wifi ei toiminut huoneessa, ainoastaan aula- ja ravintolatiloissa. Palvelussa sitten kyllä venyttiin kun osasi asian esittää oikein ;)

8/10 - 좋아요

steve 님, London...UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not too big,just right
brilliant staff,very friendly..benson,gibson,elieas...violin...to name just a few...management excellent. this was my 2nd time at this hotel and it failed to disappoint me once again,even if I went in the winter season this time...entertainment staff were excellent. I would like to thank ALL the staff at this hotel for making our holiday memorable. I would recommend this hotel to anyone visiting Mombasa. BRILLIANT.

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
toller Urlaub in entspannter Umgebung
Wir haben wunderbare Tage im April im Neptun Hotel verbracht. Beim Buffet war immer was für uns dabei. Es gab 2x die Woche Themenabend, mal suaheli, mal afrikanisch... so konnte man auch die lokale Küche mal probieren. Das gesamte Hotelpersonal war ausgesprochen zuvorkommend und hilfsbereit. Überrascht waten wir dass sie alle so gut Deutsch sprachen. Wir kommen gerne wieder! Ganz klare Empfehlung!!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sehr nettes Hotel, direkt am Strand,
sehr nettes Personal, tolle Lage. Wir haben uns sehr wohlgefühlt.

8/10 - 좋아요

DJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastische mensen die er werken
Geweldig personeel. Super vriendelijk en behulpzaam. Eten ok. Facilities ok. Location ok. Maar personeel maakt echt het verschil

8/10 - 좋아요

Travis836 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large rooms with good drinks
A great resort for its price. The staff and food were good. The alcohol was good, but the drinks included in the inclusive package provide limited options.

6/10 - 괜찮아요

실제 이용하신 고객

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

Bartosz 님, stockholm

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
rundown hotel
Rundown hotel with small garden. Beach is dirty and full of beach boys. I choose this hotel beckouse its close to the airport. I 1 night is inough. staff are great. I had 2 nights att Neptun village on Diani beach and must say that it is huge differense betwen those 2.

6/10 - 괜찮아요

KASCHL 님, Hessen

좋아요: 직원 및 서비스
Bade- und Erholungsurlaub
WLAN ging nur ab und zu im Zimmer ( on - off) Essen hatte wenig Varianz Beach Boys extrem nervig- pro Gast ein Beach Boy, es war z.T. ein Spießrutenlaufen ins Meer zu kommen

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comments on one week's stay - all inclusive
Drinks good - except only one local beer available. Food excellent. Well cooked UK-style food with options of African, pasta and ready grilled. Oxtail - a local delicacy (not as a soup) - was excellent and recommended to UK patrons who are game to try new things obtainable "back home". Rooms are comfortable. The reef trip was very disappointing - where have all the brightly coloured fish gone since last time I snorkeled there? Also the long walk to the boat and back was an unexpected horror. Staff very pleasant and helpful.

6/10 - 괜찮아요

JJ 님, London

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
the staff make this hotel
hotel staff lovely they really make the hotel , nice beach food great some days ok on others a lot of liver etc which is not for me the catering staff are very talented and work fantastically well with what is available. All staff warm and welcoming rooms ok very clean, room staff do a great job.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay for 2 nights
Hotel overall is nice, clean and staff are friendly. Caters for an older crowd so not the liveliest place to stay. Food is good but after 2 days we welcomed the change, the all-inclusive alcohol is very poor but there is a bar selling branded alcohol.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ihan ok
Hotelli oli ihan ok, mutta mielestäni jo parhaat päivänsä nähnyt.

10/10 - 훌륭해요

esa hoikka 님, turku finland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
mukava kokemus, jos matkakohde mombasa, valitsen saman hotellin. mukavan kokoinen, ei liian suuri.

6/10 - 괜찮아요

Amin 님, London

Food was very bad

8/10 - 좋아요

Yann 님, Suisse

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Bon hôtel, dommage que la nourriture ne soit pas au niveau des chambres. Staff très serviable et sympathique

10/10 - 훌륭해요

pulmu 님, finland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kokonaisuudessaan hotelli hyvä, aktiviteetit, ruoka ym.

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Positivt överaskad. Har tidigare bott närmare Bamburi och det här hotellet ligger strax norr om White Sand och Travellers. Rummen helt ok och för en gångs skull hotell i Kenya där madrasserna inte är stenhårda. Mycket hjälpsam och trevlig personal, mycket aktiviteter och underhållning. All inclusive-utbudet finns i baren intill poolen med fria inhemska drycker och även möjlighet till snacs, sandwich osv långt inpå kvällen. Det blir fler besök.

8/10 - 좋아요

Larry Hensley 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I really enjoyed my stay in Mombasa. There were a few negatives that in have to discuss. 1. The towels that were provided the first day were terrible towels. I think they may have been new but not sure. All I know is that when we dried off using the towels, there was white fuzz all over our bodies after using the towels. I went to the front desk to have them replaced. Unfortunately, the other negative was the freshness of the towels. The towels used the entire time never smelled nice and clean. The most negative thing was the beach boys in front of the hotel. I have been to a lot of places but this was the worst I've ever seen for getting hammered with beach boys trying to sell you everything from small items to excursions. There were many times I wanted to swim in the ocean but I did not want to get hassled by the beach boys going to and from the ocean.

8/10 - 좋아요

Traveller 님, London,u.k

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food was o.k. Only one restaurant which served a buffet every night but good variation of foods. Bar served a very limited selection of cocktails. One thing that was brilliant and I have never seen anywhere else is that after breakfast time, 0700-1000hrs you could get a late breakfast at the pool/ snack bar!! Great if you fancy a lay in!!...after all it is a holiday!,

8/10 - 좋아요

Veronika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함