야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

넵튠 파라다이스 비치 리조트 & 스파 여행 후기

4 out of 5
넵튠 파라다이스 비치 리조트 & 스파
Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 38개 이용 후기 중 16개" "
평점 8 - 좋아요. 38개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 38개 이용 후기 중 3개" "
평점 4 - 별로예요. 38개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 38개 이용 후기 중 0개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Ronny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradis på Neptune
Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.
2021년 10월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
2019년 6월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 3월에 4박 숙박함

8/10 - 좋아요

Juha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Hana 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neptune Paradise holidays
Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
2018년 8월에 6박 숙박함

8/10 - 좋아요

GREGOIRE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix
Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.
2018년 8월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Diani beach is a gem
Amazing beach front ! white sands, clean and good food.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
2018년 7월에 6박 숙박함

8/10 - 좋아요

Chris 님, Zürich, Schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All inclusive Hotel am weissen Sandstrand
Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!
2018년 3월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous all-inclusive resort on pristine beach
Wonderful! Looking forward to staying at Neptune again.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Rebecca 님, Milano

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sentirsi a casa
abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.
2017년 12월에 5박 숙박함

10/10 - 훌륭해요

Marina 님, Milano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax e armonia estetica sull'Oceano Indiano
Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!
2017년 12월에 7박 숙박함

10/10 - 훌륭해요

Marf 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome location and Excellent Service
I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.
2017년 12월에 10박 숙박함

10/10 - 훌륭해요

lilu 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with beautiful grounds.
It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.
2017년 12월에 4박 숙박함

8/10 - 좋아요

Winnie 님, Nairobi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel!
Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!
2017년 8월에 2박 숙박함

8/10 - 좋아요

Kanti

좋아요: 직원 및 서비스
2017년 7월에 4박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Empfehlenswert
Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.
2017년 5월에 9박 숙박함

10/10 - 훌륭해요

Poppa Jones 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Texan's in Paradise
We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive. Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.
Entertainment was different every night we were there!

8/10 - 좋아요

Zak 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Grounds, excellent staff
The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.

4/10 - 별로예요

Karl 님, Dubai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fell well below my expectation
-Overall I would not come back here again, I was not impressed Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement Checking time: the checking time took way too long, approx 45 minutes Room design: the rooms need to be renovated and updated. Toilet did not flush properly

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gem in gula beach
The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!

10/10 - 훌륭해요

Happy Couple 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel
Beautiful hotel and view! The merchants on the beach was a major black eye! The hotel and local authorities need to work on a better system to sell local merchandise and water activities....
Loving the Indian Ocean

8/10 - 좋아요

Carl

좋아요: 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

bernard 님, Paris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Décevant
un très joli parc, beaucoup d'espaces, grandes piscines ,chambres très confortables avec grand balcon, des soirées sympathiques ,mais alors la restauration..........est en dessous de tout tant sur la qualité ( crudités tout juste fraiches ) que sur la variété ;de plus, le personnel est tout juste aimable ;Nous venons au Kenya depuis de nombreuses années c'est la 1re fois que nous étions confrontés à ce problème ;c'est vraiment dommage

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really was a Paradise
Lovely hotel with a stunning view of the beach, staff are amazing! Really friendly and helpful. Great spa facilities with cheap prices. Food choice was good with a great fresh fruit selection as well.

10/10 - 훌륭해요

Jade 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, friendly and lots to do
The rooms were very nicely laid out and the beds were very comfortable. Plenty of sockets, a TV, a lovely hot shower and desks. The hotel was spotless and well kept. At mealtimes there was a lot of variety of food and they even had african specialities laid out to try. The food was very nice and the staff very attentive. The staff were very friendly all over the hotel offering to help with anything all the time. Stephen in the pool bar was fantastic and kept us amused for our whole stay. Our little one also enjoyed seeing Stephen whenever we went into the pool. The beach was beautiful and the sands were white although if you wanted reef you had to get a boat out as it was too far out; but there are plenty of people on the beach offering excursions for this and more. There was always entertainment on a night and the staff were always ready to refill your drinks. Overall, really enjoyed our stay and would stay again.

10/10 - 훌륭해요

Aharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
מלון הכל כלול
היינו 6 בשני חדרים. מי שרוצה חופשת בטן גב על שפת ים באוירת הכל כלול - זה המקום. קומפלקס גדול של מבנים בעלי ארבעה חדרים כל אחד המשתרע על שטח גדול במורד גבעה. מבני הבלוי - חדר האוכל, הבארים, בריכות השחיה ומתקני הספא מרוכזים בקצה הנושק לים. הכל מוקף במדשאות ענק מטופחים מאד. רק תשמרו על שקיות הבוטנים מפני הקופים.

8/10 - 좋아요

Raymond 님, Sarpsborg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trivdes veldig bra, men savnet wifi på rommet. Trivelig og hjelpsom betjening samt fine uteforhold.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tolles Hotel mit viel Platz
tolles Personal, sehr zuvorkommend und freundlich, tolles Essen, schöne Anlage

8/10 - 좋아요

Bob & Jo 님, Fourqueux

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très agréable
Personnel efficace et très gentil, 12 fois au Kenya, le plus bel hôtel de la côte sud pour nous. Nous avions réservé notre séjour au Neptune Paradise fermé par manque de clientèle, nous avons séjourné au Palm, restaurant avec vue sur mer, que du bonheur, nous un peu Kenyan et nous adorons ce pays.

8/10 - 좋아요

bernard 님, paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
très bonne adresse
un très bon rapport qualité/prix ; hôtel paisible ;chambres très confortables, piscines spacieuses entourées d'un grand parc ;une super équipe d'animation avec des spectacles chaque soir malgré l'absence de clients ;seul bémol la restauration ,buffet un peu léger parfois ;mais le personnel est extrêmement gentil, ils ne savent pas quoi faire pour vous faire plaisir ;enfin, vraiment une bonne adresse

4/10 - 별로예요

Single Travelor 님, Bagram Afghanistan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I don't know what to say
First off I booked a stay at Neptune Paradise, but wasn't told that Neptune Paradise was closed and was forced to stay at the Palms...didn't have the extras that I was planning, don't know if all the rules were the same at both locations but I wasn't pleased...could not connect to wifi inside of my room had to step out back to the balcony...it was all inclusive but for some reason they didn't restock the bottle water in your room? also did not have power converters or plug in's for American electronics. It was low season which sucked even more since they didn't allow company in your room??!! it was pretty bad and I was stuck there for 5 days!!!...its weird tho because when I booked my hotel almost 3 weeks before going expedia said that the 92hotel room only had 3 rooms left so im trying to understand why it was so empty??!!! love the area but advice you stay at one of the resorts on Diani beach less rules more to do. The views the beach are nice very nice just wish it was all that I paid for

8/10 - 좋아요

Ghali 님, Saudi Arabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad
Good

6/10 - 괜찮아요

John 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach hotel
It was disappointing that no-one warned us that a taxi needed to be booked for the 40 km ride from the airport to the hotel, especially as we arrived at 03.30 and then faced a one and half hour car ride. Otherwise the overall experience, food excepted (see below), was satisfactory. The red wines were acceptable, but the dry whites were dreadful. Turkish Airlines were very good.

10/10 - 훌륭해요

Jasmine 님, stockholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gör själ för namnet!
Helt underbar miljö, personal och Strand! Rekommenderar varmt alla hit. Animationteamet va lysande och de håller i flertalet aktiviteter. Tar ca 1,5 t med taxi från Mombasas flygplats. Personalen gjorde allt de kunde för att man skulle ha det toppen!

8/10 - 좋아요

Paavo Markkula 님, Nairobi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely nice beach and pools
Very good hotel, rooms were clean and lots of room. Food in the hotel restaurants was good. Diani beach is awesome.