외관

햄프턴 인 피츠버그 지역 비버 밸리 센터 타운십 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 469개 이용 후기 중 239개" "
평점 8 - 좋아요. 469개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 469개 이용 후기 중 39개" "
평점 4 - 별로예요. 469개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 469개 이용 후기 중 23개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

CAROL

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Ran shower for 15 mins trying to get hot water. It was barely warm enough for a very quick shower
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jeffrey 님, Livonia

가족 여행
Property seems to be in transition.
2024년 3월에 5박 숙박함
답변 제공: Hampton Inn 님, 2024년 4월 5일
Hi Jeffrey,Thank you for your feedback and staying with us.We are under new management and in transition. We hope you enjoyed your stay with us and we look forward to seeing you again.Best Regards

10/10 - 훌륭해요

Brandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice quiet place
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast food was good. A great housekeeping staff. The Hampton Hotel should erect a sign on how to turn into the hotel. There is no signage and just a gravel road and at night visitors can get lost trying to find the entrance road. The road needs to be paved and widened also.
2024년 3월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 5일
Hi Vincent,Thank you for feedback. We apologise for the inconvenience caused.We have put a sign near the turns. We hope to see you again.Best regards

8/10 - 좋아요

Marlene

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice hotel and clean
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Phyllis

별로예요: 숙박 시설 상태 및 시설
Phone did not work. No one said they’d repair it. No airport transportation available. No restaurant. Breakfast Eggs were rubbery.
2024년 1월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunate stay
The room was dated and smelled of “old”, and the bathroom was mildewed and had a tile loose from the ground that clanked every time you walked near it. The community bath products were practically empty and although someone came and left a new supply of coffee and such, the rest of the room wasn’t touched. I don’t remember indicating that I wanted or needed a handicapped room, but that is what I received. Truly NOT a Hilton quality site, in my opinion.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Erica

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel just seems to be a little dated. It’s functional and clean but could use an update
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Theron 님, LOS ANGELES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean, and quiet hotel. My go to whenever I’m in town and the free breakfast is a nice touch.

2/10 - 너무 별로예요

Kelly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, Needs Major Renovation
Do Not spend the $$ to stay here! In fact this is the last time I stay at a Hampton Inn. Apparently the Hilton name doesn’t mean much to them, because if it did they would be out inspecting these hotels to make sure they are up to standards and representing their name well! We visited family over Thanksgiving Holiday. Having just moved away not long ago we were aware that most of the hotels in this particular area were build for those working out of state building a large plant and the hotels get used and abused. However, no reason not to be clean or updated. Bathroom tiles were mismatched, loose and dirty. Towels are literally pieces of thin cotton. Shower had luke-warm water at best and shower head needed replaced. Moldy tiles. Bed was old and not comfortable at all. Carpet needs replaced or at least a good scrubbing. This hotel allows dogs which is why we chose it. I didn’t even want my dog walking on the carpet or the floors in the hotel. Always out of coffee in the lobby. Didn’t even try the breakfast by the looks of the dirty area didn’t want to test fate. Main doors didn’t work, had to use a side door propped open for ANYONE to enter even at 2:00 a.m. when taking dog out! Thank goodness all the longer we had to be there was only to sleep and 4 nights was enough. I travel for work often and this is about the 3rd Hampton Inn that I’ve stayed at recently that has been neglected, gross and dirty. Upon check out this morning I had to wake the girl up at the desk.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice front desk clerk
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind, quick, and informative at check in. Beds and bedding were comfy. I would recommend!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태
2023년 11월에 1박 숙박함

8/10 - 좋아요

Shelley

2023년 11월에 2박 숙박함

4/10 - 별로예요

John

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Bed and pillows are awful. I need to update
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Robin

가족 여행
별로예요: 숙박 시설 상태 및 시설
Looks to need spruced up a little. Paint chipped on door frame of bathroom door. Also, could hear a couple yelling in a fight for three hours. Was not sure if they were above us or on the same hallway. Lots of expletives. Afraid to get involved. Finally quieted after midnight, but we were in town to bury my mom, so it was not what I wanted to deal with.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was nice and clean. Breakfast was great each morning.
2023년 10월에 5박 숙박함

2/10 - 너무 별로예요

robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lack of help with The manager in regards to Room service
2023년 9월에 4박 숙박함

4/10 - 별로예요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Was not over all happy. Hampton Inn was the most expensive. Not worth it!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Krystal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Pleasant Stay
Room was clean and comfortable. Hotel common areas nice! Pool was very enjoyable. Good location, easy access. Staff all very courteous and helpful.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

stephen

2023년 9월에 1박 숙박함

8/10 - 좋아요

Vern

2023년 9월에 2박 숙박함

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Boss!!
Well we arrived on Aug. 14. The nice young lady was taking care of us(sorry can’t remember her name) but she was as great!! What I thought of the manger or whoever was her boss , was horrible!! While she was checking us in, her boss called and literally FIRED her over the phone! Now I don’t know if she deserved to be fired. But she DID NOT deserve the embarrassment of been fired in front of customers!! I think he should be fired!!
2023년 8월에 6박 숙박함

10/10 - 훌륭해요

Heather Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was nice and understanding. Thecpool was closed the lady front desk felt bad for son cause he disappointed give him Swedish fish.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Keishla

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we would stay here again!
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good one night stay
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Theron 님, LOS ANGELES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is up to date clean. Staff is very friendly.

10/10 - 훌륭해요

Narendra Kumar 님, Northville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and staff was friendly
2023년 6월에 4박 숙박함

8/10 - 좋아요

Pei-Lan

좋아요: 청결 상태, 직원 및 서비스
The staffs are friendly and wonderful. The facility is clean but needs some update. The tiles in the bathrooms were loose and cracked. And it was noisy. I think the sound insulation can be better, I can hear everything going on next room or upstairs.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Frank

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Deborah

2023년 5월에 5박 숙박함

6/10 - 괜찮아요

Mattie

가족 여행
좋아요: 직원 및 서비스
Staff was very friendly and responsible. Decent hot breakfast. Room probably could use an upgrade, no fan in the bathroom; room and bathroom were clean but could've been cleaned more thoroughly; air fresheners would help the old, stale odor.
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

marianne 님, brentwood

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Booked a reservation 6 weeks ago. Got to hotel and were told the room we booked was unavailable. Front desk person could care less until I made him call a manager. After a very long time they got us the room we needed. Went up to room and the key cards did notnwork. Had to go back downstairs and the clerk was like yeah its not working right.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Camille

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with friendly staff! Pool was out of order but maintenance happens!! All other amenities were available and satisfactory.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

8/10 - 좋아요

COLLEEN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Elena 님, Stow

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jason

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Pool was not open and the rooms were in need of an update. Seemed below typical Hampton Inn quality.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent room clean and roomy great desk service Will return again
2023년 2월에 2박 숙박함

8/10 - 좋아요

Judith

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was nice. The young gentleman that was at the desk on the evening of our check in was awesome!! The one thing was the shower wasn't that good but it was ok for one night.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Roger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stand/stay
We are a Hilton Honors member. We've stayed at Hampton Inns quite often in the past. This one however wasn't the best. There were knocking noises all through the night. One of the tiles in the bathroom floor needed repaired. The lady behind the front desk was very nice and helpful. I give her an AAAA++++. The breakfast was decent but not a lot to choose from. Other than that, it was decent and clean.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

8/10 - 좋아요

KENNETH

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, one nice person
Hotel was in notably good condition and clean. Two concerns only: 1) person at check in was pleasant but appeared frazzled and double charged me. I was able to call later and this was resolved quickly by friendly person named Mary. 2) At breakfast staff member standing by the food griping incessantly about a personal issue about her child’s teacher to another staff member. The other staff member seemed cornered and was not responding and got away as quickly as she could. Unprofessional behavior that should have been moved offstage. This hotel would do well with additional people like Mary on staff.
2022년 12월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
A smile at the front desk is nice to see upon arrival. Nothing beats a warm welcome!
2022년 12월에 1박 숙박함