시즌별로 운영되는 야외 수영장, 수영장 파라솔, 일광욕 의자

콜럼버스 호텔 몬테카를로, 큐리오 컬렉션 바이 힐튼 여행 후기

3.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 654개 이용 후기 중 445개" "
평점 8 - 좋아요. 654개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 654개 이용 후기 중 28개" "
평점 4 - 별로예요. 654개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 654개 이용 후기 중 16개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Milan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 9 nights in the hotel with my family and we were treated very well. Nice, friendly staff, very good breakfast options, plenty choices for lunch and dinner in the area or in Monte Carlo. Al in all, very good experience.
2024년 3월에 9박 숙박함
답변 제공: Victoria Stevenson 님, 2024년 4월 10일
Dear Guest,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.We are delighted to read that you had a good time with us. Your kind words are very much appreciated !We look forward to having the pleasure of welcoming you again.Sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boutique hotel in Font. V. comfy bed. Good base from which to explore the charming principality of Monaco.
2024년 3월에 2박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2024년 4월 2일
Dear Alan,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.We are delighted to read that you had a good time with us. We look forward to having the pleasure of welcoming you again.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Yenitzea 님, BENITO JUAREZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2024년 4월 2일
Dear guest,First of all, we would like to thank you for taking the time to share your impressions of our establishment.We are happy to read that you had a pleasant stay at the Columbus Monte-Carlo.We will be delighted to welcome you again during your next stay in the Principality.Kind regards, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Manuela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The personal are extremly kind
2024년 3월에 3박 숙박함
답변 제공: Victoria Stevenson 님, 2024년 3월 28일
Dear Manuela,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.We are delighted to read that you had a good time with us. Your kind words are very much appreciated !We look forward to having the pleasure of welcoming you again.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Esteban

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent place, nice hotel and excellent service
2024년 3월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2024년 3월 27일
Dear Esteban,Thank you for visiting the Columbus Monte-Carlo and for sharing your review with us.We are glad you had an enjoyable experience at the Columbus Monte-Carlo despite your disappointment with the parking fee.My team and I look forward to welcoming you back for another memorable experience.Yours sincerely, Victoria Stevenson-General Manager.

6/10 - 괜찮아요

ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pricey for a small room without any coffee machine. The small fridge was filled with their goodies and we could not place any other items inside it since it was already stuffed.
2024년 3월에 2박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2024년 3월 27일
Dear Ali, Many thanks for taking the time to write us this feedback. We are really sorry to read that your impressions were relatively mixed. We value your comment as we are always open to feedback and on ways to improve ourselves.We are sorry to read that you have experienced any shortfalls.We hope to have the pleasure of welcoming you back..Best regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Colin

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service from front desk staff
2024년 2월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2024년 3월 6일
Dear Colin,Many thanks for taking the time to write us your detailed feedback.We are delighted to read that you enjoyed your stay with us. We are grateful to read your positive feedback regarding our staff. Your comments will be transmitted as this represents an important source of motivation.We can't wait to host you again for another experience at the Columbus Monte-Carlo.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant staff. Great room. Convenient location. Very enjoyable stay.
2024년 2월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2024년 2월 21일
Dear Peter,Thank you for taking the time to share your experience. We are delighted to read that you had a great time with us.We hope to have the pleasure of welcoming you back.. Best regards, Victoria Stevenson - General Manager.

6/10 - 괜찮아요

Simo

좋아요: 청결 상태
Rooms quite nice although bathroom small and need refurb. Breakfast was very poor. The location is good
2024년 2월에 3박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2024년 2월 21일
Dear Simo,Thank you for taking the time to share your experience. We are happy to read that you had a great time with us.Of course, we take good note of your remarks regarding the breakfast, we value your comments as we are always open to feedback and on ways to improve ourselves.We hope to have the pleasure of welcoming you back.. Best regards, Victoria Stevenson - General Manager.

8/10 - 좋아요

Rodrigo M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom.
Hotel muito bom. Recepcionistas muitos atenciosos. Café da manhã muito bom. Só não gostei do atendimento do Bar, achei um pouco rude.
2024년 1월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2024년 1월 17일
Dear Rodrigo,We thank you very much for taking the time to share this review.We are glad you had a great experience at the Columbus Monte-Carlo.What a pleasure to read that you enjoyed the view from your room.We hope to welcome you back during your next trip to the Principality of Monaco.Best regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Grit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2024년 1월 8일
Dear Grit,First of all, we would like to thank you for taking the time to share your impressions of our establishment.We are happy to read that you had a pleasant stay at the Columbus Monte-Carlo.We will be delighted to welcome you again during your next stay in the Principality.Kind regards, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Gilles

2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson-Directrice Générale. 님, 2024년 1월 8일
Cher Gilles,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson-Directrice Générale. 님, 2024년 1월 7일
Cher client,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

2/10 - 너무 별로예요

Corrado

별로예요: 직원 및 서비스, 객실의 편안함
Esperienza negativa, All' arrivo non c'era il vetturiere, le valige dopo tre ore non erano ancora in camera, ho dovuto chiamare , la camera senza ciabattine, senza calza scarpe, colazione pessima, senza organizzazione e molto approssimativa, mancano tazze, marmellate, ecc. Macchina del caffè guasta, code infinite, camerieri che servivano clienti conosciuti e altri lasciati allo sbaraglio. Ho speso 430 euro, il meridien costava 600 ma è un altra cosa. Grazie comunque.
2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2024년 1월 4일
Dear Corrado, Many thanks for taking the time to write us this feedback. We are really sorry to read that your impressions were relatively mixed. We value your comment as we are always open to feedback and on ways to improve ourselves.We hope to have a chance to restore your confidence in the Columbus Monte-Carlo and show you our property under a new light.Best regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Jochem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place and will come back!
Super friendly service and nice breakfast too. The rooms are comfortabele and it has everything you need.
2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 31일
Dear Jochem,Thank you for visiting the Columbus Monte-Carlo and for sharing your review with us.We are delighted to read that you had a great time with us. Your kind words are very much appreciated !My team and I look forward to welcoming you back for another memorable experience.Yours sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

Laura

2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson-Directrice Générale. 님, 2024년 1월 4일
Cher Sébastien,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

10/10 - 훌륭해요

Georgi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 30일
Dear Georgi,Many thanks for taking the time to write us this feedback following your stay at the Columbus Monte-Carlo.We are happy to see that you enjoyed your time with us. We hope to have the pleasure of welcoming you back.Warm regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Chantal

2023년 12월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 31일
Chère Chantal,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

10/10 - 훌륭해요

Olivier

2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 31일
Cher Olivier,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

10/10 - 훌륭해요

Laurent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 30일
Cher Laurent,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

8/10 - 좋아요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Abbiamo soggiornato qui diverse volte, il personale è molto cortese, la posizione è buona e in una zona tranquilla. Non diamo 5 stelle solo per la polvere che si accumulava di giorno e giorno e non è mai stata tolta durante le pulizie quotidiane, e perché un asciugamano fornitoci era sporco, anche se il personale ha subito provveduto a fornircene uno nuovo.
2023년 12월에 5박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 29일
Dear Marco,We thank you very much for sharing your review after staying in Columbus Monte-Carlo.We are glad you had an enjoyable experience.We sincerely apologize for the lack cleanliness of your room. This has been reported to the housekeeping department, as this doesn’t correspond to our standards of service.We hope to welcome you back during your next trip to the Principality of Monaco.Warm regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Patrick 님, Renton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, amenities and service! Highly recommend!
2023년 12월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 29일
Dear Patrick,Thank you for visiting the Columbus Monte-Carlo and for sharing your review with us.We are delighted to read that you had a great time with us. Your kind words are very much appreciated !My team and I look forward to welcoming you back for another memorable experience.Yours sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

BIBAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres bon rapport qualité prix
Tres bon accueil. Bonne literie. Tres grande tv mais avec un choix de chaînes limité. Parking avec service voiturier tres raisonnable.
2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 27일
Cher Client,Tout d’abord, nous tenons à vous remercier pour avoir pris le temps de partager vos impressions sur notre établissement.Nous sommes heureux de lire que vous avez passé un agréable séjour au Columbus Monte-Carlo.Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour en Principauté.Bien cordialement, Victoria Stevenson-Directrice Générale.

10/10 - 훌륭해요

miae

2023년 12월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2024년 1월 12일
Dear Miae,Thank you for taking the time to share your experience. We are delighted to read that you had a great time with us.We hope to have the pleasure of welcoming you back.. Best regards, Victoria Stevenson - General Manager.

6/10 - 괜찮아요

caron

2023년 12월에 2박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 12월 19일
Dear guest, Many thanks for taking the time to send us this feedback. We are really sorry to read that your impressions were mixed. We value your rating as we are always open to feedback and on ways to improve ourselves.We hope to have a chance to restore your confidence in the Columbus Monte-Carlo and show you our property under a new light.Best regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

corrado

2023년 12월에 4박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 8일
Dear Guest,Thank you for visiting Hotel Columbus Monte-Carlo and for sharing your review with us.We are delighted to read that you had a good time with us. We look forward to welcoming you back again, soon.Yours sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

SURAJ

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 1일
Dear Guest,Thank you for visiting the Columbus Monte-Carlo and for sharing your review with us.We are delighted to read that you had a good time with us. Your kind words are very much appreciated !My team and I look forward to welcoming you back for another memorable experience.Best regards, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Luz maria

2023년 11월에 1박 숙박함
답변 제공: Victoria Stevenson, Directrice Générale. 님, 2023년 11월 20일
Cher Sébastien,Nous vous remercions d'avoir pris le temps pour nous adresser votre commentaire.Nous sommes heureux de lire que vous avez apprécié votre séjour au Columbus Monte-Carlo.Ce sera avec le plus grand des plaisirs que nous vous accueillerons lors d’un prochain séjour en Principauté.Cordialement, Victoria Stevenson, Directrice Générale.

2/10 - 너무 별로예요

Jill

2023년 10월에 4박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 12월 6일
Dear Jill,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.It has been a real pleasure to welcome you, and we are delighted to read that you have thoroughly enjoyed your stay with us. We look forward to having the pleasure of welcoming you again.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Xenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 11월 16일
Dear Xenia,Many thanks for taking the time to write us this feedback.We are happy to read that you had a nice stay at the Columbus Monte-Carlo.We hope to welcome you back during your next trip to the Principality of Monaco.Sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

Glen

2023년 11월에 1박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2023년 11월 14일
Dear Glen,Many thanks for taking the time to write us your feedback.We are delighted to read that you enjoyed your stay with us.We can't wait to host you again soon for another experience in Hotel Columbus Monte-Carlo.Sincerely,Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Henriette

2023년 11월에 1박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2023년 11월 14일
Dear Henriette,Many thanks for taking the time to write us your feedback.We are delighted to read that you enjoyed your stay with us.We can't wait to host you again soon for another experience in Hotel Columbus Monte-Carlo.Sincerely,Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Erik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 11월 10일
Dear Erik,Many thanks for taking the time to write us your feedback.We are delighted to read that you enjoyed your stay with us. We can't wait to host you again soon for another experience in Hotel Columbus Monte-Carlo.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Masaaki

2023년 11월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 11월 8일
Dear Guest,Many thanks for taking the time to write us your feedback.We are delighted to read that you enjoyed your stay with us. We can't wait to host you again soon for another experience in Hotel Columbus Monte-Carlo.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Baharak 님, Woodlandhills

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location and beautiful area around and very friendly staff and very clean and well decorated
2023년 10월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 11월 3일
Dear Baharak,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.It has been a real pleasure to welcome you, and we are delighted to read that you have thoroughly enjoyed your stay with us. Please, rest assured that we have shared your comments with our whole team.We look forward to having the pleasure of welcoming you again.Sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

Romain

2023년 10월에 2박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2023년 10월 28일
Dear Guest,Many thanks for taking the time to write us this feedback.We are happy to read that you had a nice stay at the Columbus Monte-Carlo.We hope to welcome you back during your next trip to the Principality of Monaco.Sincerely,Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Eshe 님, ATLANTA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay at this property. The room and amenities were nice, and the staff was highly responsive.
2023년 9월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 10월 11일
Dear Eshe,We're delighted to read that you enjoyed your stay at the Columbus Monte-Carlo.It's fantastic to hear that you enjoyed everything about our hotel.We strive to go above and beyond expectations and we're happy that your experience reflects that.We can't wait to host you again for another lovely experience.Best regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 10월 11일
Dear Guest,We thank you very much for taking the time to share this review.We are glad you had an enjoyable experience at the Columbus Monte-Carlo.We hope to welcome you back during your next trip to the Principality of Monaco.Warm regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Frederik

2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 10월 3일
Dear Frederik,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.kind Regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Faisal 님, East Meadow

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb hotel and location. Would definitely come back again.
2023년 8월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 10월 3일
Dear Faisal,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.kind Regards,Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Debbie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful! 5-Star Hotel and Service! Huge bang for your buck. In the heart of this magnificent city.
2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 9월 27일
Dear Debbie,What a pleasure to read such words about your recent stay at the Columbus Monte-Carlo! We would like to thank you very much for taking the time to share this wonderful review, it will be a source of motivation for all our teams !Our teams make constant efforts to create unique and unforgettable experiences, so we are happy to read that our goal has been achieved.We are looking forward to welcoming you back in Columbus Monte-Carlo,Sincerely, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Monte-Carlo Hotel
We loved our stay at Columbus Monte-Carlo. The staff were excellent, exactly what you would expect at this level of hotel. The room itself was lovely, really bright and we felt for the money we got a lot more than in other cities we'd stayed in the region. The pool was really nice and we found it very quiet, it is near the heliport so every now and again you do hear these take off. The location is great, it's not in the centre but Monaco is so small that the hotel is only a 20 minute walk to the Casino Monte-Carlo, for example. If you have never been to Monaco, I would recommend not getting the train, especially if you have children. We found it was a rush and a push to get on the train, the station fills up very quickly and frequently.
2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 9월 27일
Dear Michael,Many thanks for taking the time to write us your detailed feedback.We are delighted to read that you enjoyed your stay with us. We are grateful to read your positive feedback regarding our staff. Your comments will be transmitted as this represents an important source of motivation.We can't wait to host you again soon for another experience with us. Sincerely, Victoria Stevenson-General Manager.

8/10 - 좋아요

Peter

2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 10월 13일
Dear Peter,Many thanks for taking the time to write us this feedback.We are happy to read that you had a nice stay at the Columbus Monte-Carlo.We hope to welcome you back during your next trip to the Principality of Monaco.Sincerely, Victoria Stevenson-General Manager.

10/10 - 훌륭해요

George

2023년 9월에 2박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 9월 26일
Dear guest,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.Best Regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Carrol

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 9월 26일
Dear guest,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.Best Regards, Victoria Stevenson - General Manager.

2/10 - 너무 별로예요

Germaine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Security issues
First room dirty pillow cases, lady came and exchanged with more dirty pillow cases and she apologized , brought me some slippers because the floor had stains on them that could not be cleaned . Took a nap and a shower and when I was getting ready the guy from restaurant came to wrong room with order that’s when I realized.Ed they the door on my hotel room lock was not working . It couldn’t be fixed so I had to move all my stuff to room underneath which had a bad view with what I paid for . The next day they moved me up to the 9th floor . Broke a mug I brought from Paris and when told the guy at the front desk he said there was nothing he could do about it. Never received an apology , couldn’t get my money back for the hotel because it was pre paid for , never will I do that again . Still haven’t got my deposit back as of yet , because the guy said something was wrong with the machine . This hotel does not like black people at all .
2023년 9월에 3박 숙박함
답변 제공: Victoria Stevenson 님, 2023년 9월 27일
Dear Germaine,We apologize for reading about your mixed impressions. Regarding the issues you encountered, we are sorry as this does not align with our service standards. In compensation, we have upgraded you. Regarding the broken mug, unfortunately, you only mentioned it at the time of check-out, and we cannot establish evidence that the hotel was responsible for the damage. Regarding the refund of the security deposit, the issue was resolved within an hour following your departure, and an email was sent to the address you provided at check-out with the invoice for extras and the refund receipt for the owed amount.We hope to have a chance to restore your confidence in the Columbus Monte-Carlo and show you our property under a new light.Regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Kristine joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll definitely come back and stay here,very beautiful surroundings and helpful staff.
2023년 9월에 3박 숙박함
답변 제공: Victoria Stevenson-General Manager. 님, 2023년 9월 20일
Dear Kristine,We would like to thank you for taking the time to share your thoughts about the Columbus Monte-Carlo.It has been a real pleasure to welcome you, and we are delighted to read that you have thoroughly enjoyed your stay with us.Please, rest assured that we have shared your comments with our whole team.We look forward to having the pleasure of welcoming you again.Yours sincerely,Victoria Stevenson-General Manager.

10/10 - 훌륭해요

Josefine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 9월 20일
Dear Josefine,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.Best Regards, Victoria Stevenson - General Manager.

8/10 - 좋아요

Rainer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Zentral gelegenes Hotel!
2023년 9월에 1박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 9월 18일
Dear guest,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.Best Regards, Victoria Stevenson - General Manager.

10/10 - 훌륭해요

Jeppe

2023년 9월에 2박 숙박함
답변 제공: Victoria Stevenson - General Manager. 님, 2023년 9월 18일
Dear guest,Thank you for this excellent rating!We are happy to see you had a good time at the Columbus Monte Carlo.Looking forward to seeing you again on your next visit to the Principality.Best Regards, Victoria Stevenson - General Manager.