고급 침구, 책상, 암막 커튼, 다리미/다리미판

레지던스 인 바이 메리어트 몽튼 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 982개 이용 후기 중 651개" "
평점 8 - 좋아요. 982개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 982개 이용 후기 중 38개" "
평점 4 - 별로예요. 982개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 982개 이용 후기 중 9개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Tammi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family and I really enjoyed the night there the kids liked the pool it was clean too. And the breakfast was amazing too so that’s good too
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Tammi,Thank you for being our guest recently! We're thrilled you started your day off right with our delicious breakfast offering and that your kids had a blast in our sparkling pool. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent property well laid off unit well equipped will stay here again
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Lee,Thank you so much for the five-star review. We're so glad you enjoyed your stay with us and were able to take advantage of our many stocked amenities. We hope you'll visit us again soon!We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location, excellent service & a nice breakfast
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Robert,It was a pleasure hosting you at Residence Inn by Marriott Moncton! We're glad our convenient location, friendly staff, and tasty breakfast impressed you. Please come see us again soon.We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was smooth and fast with friendly staff that were helpful with pointing out directions. Our room was spacious and clean. We will stay here again
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Paula,Thank you for taking the time to provide this gracious review of Residence Inn by Marriott Moncton. We are delighted to hear that you enjoyed our relaxing rooms and that our team members provided you with exceptional service. It would be an honor to have you stay with us again in the future.We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Had broken toilet seat cover and broken towel in bathroom.. forgot to reorder when leaving. Great staff. Clean. Accessible. Good breakfast.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear John, Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience caused by the broken toilet seat cover and towel in your bathroom. Your feedback is invaluable to us as it allows us to identify areas for improvement and ensures that we continue to provide the best possible experience for our guests. We appreciate your understanding and patience and are delighted to hear that you found our staff accommodating, the property clean, and the breakfast enjoyable. We look forward to welcoming you back for an even better experience. We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Shane

2024년 3월에 2박 숙박함

8/10 - 좋아요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This review is a bit scattered. The rooms are some of the nicest rooms I've stayed in. The breakfast is far more superior than your typical yogurt, cereal and juice complimentary breakfasts. We had one staff member who was fantastic, who went above and beyond and one who did his job well but didn't try to do more than the requirement. The pool was decent however there weren't any towels available and the hottub looked green and scummy. My main issue was I called the day before to inquire about a pack n play. I was told they were subject to availability but he believed we would get one and if we showed up right at check in that it was even more possible. We checked in at 250 and was told the pack n play was in the room. I went up, no pack n play. Asked again upon leaving for some Moncton activities and was told if it wasn't there then housekeeping was on their way with it, we were definitely on the list for one. Returned around 6pm and no pack n play, was then told they were all gone. Uncertain how it was on the way to the room and then never made it. The exceptional employee upgraded us to a room that had enough space for us to put the pull-out couch mattress onto the floor so our 1 year old had somewhere to sleep. Despite the pack n play issue, we will definitely stay here again but will be sure to bring something for our daughter.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Kelly, Thank you for choosing Residence Inn by Marriott Moncton. While we are glad you enjoyed your stay, we do wish it had been completely seamless. Thank you very much for your feedback, as it helps us understand how we can improve our guests' experience. Please accept our apologies for any inconvenience caused by the Pack n Play request and for falling short of fulfilling your needs. In order to provide a more welcoming stay in the future, we will discuss your feedback with our respective teams. We hope you enjoy your journey,Guest Services Team

6/10 - 괜찮아요

Andrew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
charge $16 for parking plus tax should be $18.50, but took $20 off my credit card. Not a lot of monies, its the principle.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Andrew,We value your feedback on the parking charge. Your concern highlights an area in which we can improve transparency and accuracy. Rest assured, we are looking into this matter to ensure it aligns correctly with our stated prices. Thank you for bringing this to our attention.We hope you enjoy your journey,Guest Services Team

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very pleasantly surprised with this hotel I didn’t think it would be as nice as it was for Moncton. The pool and hot tub were nice and clean the hot tub wasn’t to hot the jets lacked as they had no pressure at all but it was nice to just soak in. The room we got was nice and big had a kitchen which I didn’t except the beds were comfy overall a really great hotel. I also had called ahead of time and asked for early check in and the staff was able to accommodate that which I thought was above and beyond because every other place I have stayed at and asked they just say no. So thank you very much we had a great stay!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Amanda,It's always a pleasure hearing from our guests. We were happy to accommodate your early arrival, and we're glad our comfortable rooms and inviting pool added to your experience. Should you be in the area again, please come back to see us.We hope you enjoy your journey,Guest Services Team

8/10 - 좋아요

Jean-Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast. You do have to pay for parking but not too bad but that would of been nice to know I didn't see it in description when I booked the hotel. People very friendly rooms very big and clean. Breakfast was better than expected. We tried our the pool it was warm and clean hot tub was hot but jets didn't seem to be working but other wise a great stay we would come back. Location near everything dinner and lunch options and Tim's down the street as well
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Tracy,We are happy to hear that your check-in process went smoothly and that you enjoyed our amenities, including our delicious breakfast and the warm pool. We also appreciate your feedback on the parking and the hot tub jets, as it will help us improve our guest's experience. Thank you for choosing Residence Inn by Marriott Moncton, and we eagerly look forward to welcoming you back.We hope you enjoy your journey,Guest Services Team

6/10 - 괜찮아요

Jillian

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A little dated but fine
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Jillian,We sincerely appreciate your feedback, as guest satisfaction is of the utmost importance to us. Hopefully, you enjoyed your stay overall. We'd love to welcome you back anytime!We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Jodie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 2 nights, great property, clean, modern and quite. The frot desk staff were friendly and helpful. Waffles were a hit at breakfast, the food was fresh and tended to continuously. Would definitely stay here again thanks for a good stay!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Jodie,Thank you for choosing Residence Inn by Marriott Moncton and for sharing your delightful, five-star review. There's no greater compliment than knowing you were so impressed with all we have to offer that you would stay with us again. We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Jean

가족 여행
Very friendly staff
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Jean,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Residence Inn by Marriott Moncton!We hope you enjoy your journey,Guest Services Team

10/10 - 훌륭해요

Kazi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Mary Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice staffs, clean, and on Main street and walkable distances to alot of restaurants and Pubs.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 11일
Dear Mary,Thank you for your perfect rating. We are thrilled that our team, convenient location, and high standards of cleanliness made a positive impact on your stay with us. It was a pleasure ot have provided you with a great experience. Please visit us again for another wonderful stay. Safe travels,Guest Services Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were extremely helpful!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Thank you for taking the time to share your feedback, and we are thrilled that our attention to hospitality left a lasting impression on you. Our team is dedicated to ensuring our guests enjoy every minute of their stay, and they will be delighted to know that their efforts were a highlight of your stay. We wish you a safe trip back home, and it would be our pleasure to welcome you back to Residence Inn by Marriott Moncton anytime!Safe travels,Guest Services Team

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Stephanie

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

STEPHEN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was surprised when I went in my room and it only had a small bathtub. I’m used to the big shower.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Stephen,Thanks so much for your review. We appreciate your input about the bathtub in your room and will share that with our team, as guest feedback is vital to us. We hope you enjoyed your stay overall. It would be our pleasure to host you again in Moncton, so come back soon!Safe travels,Guest Services Team

10/10 - 훌륭해요

LINDA

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this property and very spacious and also pets are accepted
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Linda,Thank you for your kind words. We're glad you enjoyed your stay at our comfortable, pet-friendly property, and we look forward to your next visit.Safe travels,Guest Services Team

10/10 - 훌륭해요

James

Very helpful staff Excellent location
답변 제공: General Manager 님, 2024년 1월 13일
Dear James,We're delighted to hear you had a positive experience during your stay with us! Our team strives to provide excellent service, and we're thrilled you found them helpful. Additionally, we're pleased that our location met your expectations. We look forward to the opportunity to welcome you back in the future for another enjoyable stay. Safe travels,Guest Services Team

10/10 - 훌륭해요

LINDA

2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

amber

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
i liked that it was very close to the bar and it was very cozy
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Amber,We always appreciate hearing from our guests, and we're so pleased you enjoyed your stay. The next time you're looking for cozy, convenient accommodations in the area, please come see us again at Residence Inn by Marriott Moncton!Safe travels,Guest Services Team

10/10 - 훌륭해요

LYNN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms include kitchen, table, comfortable bed
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Lynn,Thanks so much for your review of Residence Inn by Marriott Moncton. We're glad you enjoyed our well-appointed accommodations, and we hope to welcome you back soon for another memorable getaway!Safe travels,Guest Services Team

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard 님, Rockland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Centrally located and very close to river walking trails and city amenities. Very good value for money.
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Richard,It is wonderful to know that you had an excellent experience with us. Location is one of the most important aspects of a trip, so we’re glad you could enjoy all the convenience ours affords our guests! Additionally, we take great pride in offering excellent value, so we're pleased you found your experience well-priced. Thank you for your great review, and we hope you return soon!Safe travels,Guest Services Team

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean . Restaurants in area closed Boxing day. Lot of homeless and misbehaved people on street
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear John,Thank you for choosing our hotel for your recent visit to Moncton. We're glad you enjoyed your visit with us and our clean accommodations. Please allow us to host you again at Residence Inn by Marriott Moncton.Safe travels,Guest Services Team

10/10 - 훌륭해요

Lillian

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Alexandre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Alexandre,Thank you for choosing Residence Inn by Marriott Moncton. It's great to hear you had an excellent experience with us. Your recognition motivates our team, and we eagerly look forward to your next visit. Safe travels,Guest Services Team

8/10 - 좋아요

Adrien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The suite was lovely. Would have preferred not to be in an accessible room.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
Dear Adrien,Thanks for visiting Residence Inn by Marriott Moncton. While we're happy you liked your assigned suite, it's unfortunate the layout was a bit different than you expected. Your feedback is appreciated, and we hope to welcome you back soon. Safe travels,Guest Services Team

10/10 - 훌륭해요

Garrett

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Garrett, It was wonderful having you as our guest recently! Thank you for your review and for giving us a perfect rating, and we hope you return soon. Safe travels,Guest Services Team

10/10 - 훌륭해요

Marina 님, Fall River

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christina

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Julie

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

allan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service as always
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Allan,Thank you for the outstanding rating of your recent stay at Residence Inn by Marriott Moncton. We're glad your excellent visit can be directly attributed to our exceptional service. It will be our pleasure to host you again in Moncton, so come back soon!Safe travels,Guest Services Team

10/10 - 훌륭해요

gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to everything downtown
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Gary,It warms our hearts to know that our location was perfect for your needs and that you had a wonderful experience overall. Thank you so much for the perfect rating, and we hope to see you again soon. Safe travels,Guest Services Team

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
The staff was absolutely fantastic. They did a lot of extra stuff for me and the kids. I really appreciate you guys taking the time. Have a great Christmas
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Vicki,Thank you for letting us know how much you enjoyed your visit to Residence Inn by Marriott Moncton. We are humbled by your kind comments on our guest service and look forward to sharing them with our team. Please come back and see us again soon. Safe travels,Guest Services Team

4/10 - 별로예요

HOLLY M

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty/Dated- SUPER Expensive
Place is super dated. Defiantly NOT worth $300 a night. PLUS parking. WAY TOO MUCH. Not a great experience.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Holly,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us, and we apologize for any upkeep concerns during your visit. Our team is dedicated to making effective changes for the future, so we'll be sure to discuss your feedback internally. Please consider giving us another chance soon, we know that we can impress you. Safe travels,Guest Services Team

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly hotel. Great location.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Heather,Thank you for sharing your comments with us. We are delighted to know that you enjoyed our friendly staff members and excellent location. It was a pleasure hosting you, and we hope to see you again soon! Safe travels,Guest Services Team

10/10 - 훌륭해요

Andrew

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

LUC

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 14일
Dear Andrew,Our team at Residence Inn by Marriott Moncton is appreciative of your excellent feedback, especially regarding our great location. Your insights allow us to progress as a team, taking every concern to heart and making immediate improvements. We look forward to hosting you again for another excellent experience.Safe travels,Guest Services Team

8/10 - 좋아요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The parking lot is full of garbage, it’s so unsightly, and reflects poorly on the hotel. The rooms facing the street do not obscure much of the noise.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 11일
Dear Rachel,Thank you for taking the time to share your valuable feedback. Please know we take our guest concerns very seriously, and we will discuss your comments as we strive to improve your experience. We wish you pleasant onward travels. Safe travels,Guest Services Team

10/10 - 훌륭해요

Folasade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome customer experience
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Our team always strives to provide the best service possible, so it warms our hearts to know that they succeeded once again. Thank you so much for the perfect rating, and we hope you'll join us again soon. Safe travels,Guest Services Team

10/10 - 훌륭해요

Tanya

2023년 10월에 1박 숙박함