리셉션

아메리카스 베스트 밸류 인 & 스위트 바스트롭 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 277개 이용 후기 중 64개" "
평점 8 - 좋아요. 277개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 277개 이용 후기 중 54개" "
평점 4 - 별로예요. 277개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 277개 이용 후기 중 38개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Skylar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employee's were nice
2024년 1월에 2박 숙박함
답변 제공: Dipak 님, 2024년 2월 27일
Good morning!Thank you for your time to write a review We sincerely appreciate your business and pleased to hear that we working hard to fulfilling guest expectations. Have a great day.

8/10 - 좋아요

Lawandaa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Dipak 님, 2023년 12월 27일
Thank you for.your review..We are glad that we meet your expectation..we are looking forward to serve you soon in near future

6/10 - 괜찮아요

Alice

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Dipak 님, 2023년 12월 21일
Thank you for your review. We appreciate your business and looking forward to serve you soon

6/10 - 괜찮아요

Scott

2023년 12월에 2박 숙박함
답변 제공: Dipak 님, 2023년 12월 27일
Thank you for review. We thrive to provide good cilustomer service and quality room. We appreciate your business..Happy new year to you.and your family We hope to see you soon

6/10 - 괜찮아요

Lois

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스
Location is good. Hotel outdated
2023년 11월에 4박 숙박함
답변 제공: Dipak 님, 2023년 11월 28일
Thank you for your review. We take our guest suggestion and comments seriously to improve our service to you. Thank you again and we are looking forward to see you soon in near future.

4/10 - 별로예요

Melvin

가족 여행
At least it was quiet
2023년 11월에 1박 숙박함
답변 제공: Dipak 님, 2023년 11월 28일
Thank you for your review. We appreciate your feed back.

2/10 - 너무 별로예요

Cherlyn 님, Monroe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst place
2023년 11월에 1박 숙박함
답변 제공: Dipak 님, 2023년 11월 27일
Thank you for your review. We are sorry ,your experience did not meet your expectation. Hope you give us an another chance to make it right for you.We appreciate you business and looking forward to serve you soon.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beds were comfortable and the place was quiet.
2023년 11월에 1박 숙박함
답변 제공: Dipak 님, 2023년 11월 12일
Thank you for your review. We are glad to hear that you had a great stay, We are here to serve you. We appreciate your business and looking forward to serve you in near future.

2/10 - 너무 별로예요

Cherlyn 님, Monroe

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
It was very noisy bad breakfast
2023년 11월에 1박 숙박함
답변 제공: Dipak 님, 2023년 11월 11일
I ma sorry you had a noise issue. If you would have reported to management , it would have been resolve. We are sorry we could not meet your expectations on breakfast. We have full hot breakfast with hot waffle maker for your convenient. Thank you again for your business.

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Dipak 님, 2023년 10월 28일
Thank you for taking your valuable time to write .We sincerely appreciate it .This help us do better everyday..Thank you. We are looking forward to serve you soon

2/10 - 너무 별로예요

SAMI

가족 여행
별로예요: 직원 및 서비스
Bad service!
I got a call 45 min from the hotel by a man who insisted on charging my card right then. I told him we would be there in 45 min to check in, he said if he did not charge my card right then he was going to sell the room. While on the phone with him, I received an email saying my reservation had been cancelled. I tried explaining again that I was 45 min away and he hung up on me. I drove almost 8 hours, just to have to find an alternative 45 min from the destination. Please do not stay here, the man was rude to my husband and double rude to me. Never again.
2023년 10월에 2박 숙박함
답변 제공: Dipak 님, 2023년 10월 16일
Thank you for your reviewI am sorry that we fail to meet you expectation. Hotel was busy and your credit card declined for your reservation. I I called a guest to update credit card but guest declined and said he will be there and pay in 45 minutes. I explained we have to update valid credit card for your reservation to keep or else will be cancelled.Guest can check in late and we have no problem. We ho out and try all our best to take care of our guest.Hope you give us another chance to prove that.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, and best in town.
2023년 9월에 1박 숙박함
답변 제공: Dipak Patel 님, 2023년 9월 29일
Thank you for your review. We appreciate taking a time to write us. Our staff will thrill to hear about this review. It certainly help motivate so better everyday. Thank you again and we are looking forward to serve you soon in a near future.

6/10 - 괜찮아요

Shanterica

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Everything was ok
2023년 9월에 2박 숙박함
답변 제공: Dipak 님, 2023년 9월 17일
Thank you for your review. It help us constantly improve our service to our guests like you. We sincerely appreciate your business . We look forward to serve you soon in a near by future.

6/10 - 괜찮아요

Wesley

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was nice. Room we got was not clean. Dirt/mud on carpet. Wouldn’t recommend
2023년 9월에 2박 숙박함
답변 제공: Dipak 님, 2023년 10월 27일
I am sorry to hear that we did not meet your expectations. WE will address it to our staff for corrective action. We sincerely appreciate your business and hope you give us an another chance to prove ourselves.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Dipak 님, 2023년 9월 11일
Thank you for your review. We appreciate your business and looking forwar to serving you in near future soon.

10/10 - 훌륭해요

Ray

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
TV in room broken. Shower needs ro be replaced. Staff check in fast Back exit broken. Does not lock.
2023년 9월에 1박 숙박함
답변 제공: Dipak 님, 2023년 9월 9일
Thank you for your review. We will bring it to appropriate department for correctionWe appreciate your business

8/10 - 좋아요

Chester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Best hotel in Bastrop, centrally located to everything I wanted to do/go.
2023년 8월에 3박 숙박함
답변 제공: Dipak 님, 2023년 8월 17일
Thank you for your review. We sincerely appreciate it to do better everything. Thank you for your business and we are looking forward to serve you in a near future.

2/10 - 너무 별로예요

Star

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Blood on the pillow Roach on the bathroom floor Ceiling is brown from mold- that explains the smell Toilet, sink and bathtub is nasty The ice bucket was open and dirty all inside
2023년 8월에 1박 숙박함
답변 제공: Dipak 님, 2023년 8월 8일
I am sorry to hear that we failed to your expectations. We will adress these issue with appropriate department for corrective action.Hope you give us another change to prove ourselves.

8/10 - 좋아요

Marquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, staff was very polite and generous. Breakfast could have been better, but overall stay was good!
2023년 7월에 2박 숙박함
답변 제공: Dipak 님, 2023년 7월 27일
Thank you for your review. We appreciate your business and looking forward to serve you soon.

10/10 - 훌륭해요

glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was courteous and helpful, the property was well lit and well maintained, and the location was convenient.
2023년 7월에 1박 숙박함
답변 제공: Dipak 님, 2023년 7월 24일
Thank you for your review. We are please to hear that we met your expectations We sincerely appreciate your business and hope to.see you soon

8/10 - 좋아요

Susie

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Ok
2023년 7월에 1박 숙박함
답변 제공: Dipak 님, 2023년 7월 23일
Thank you for taking your valuable time to write to us. We are happy to hear that you had a good stay. It helps is do better for our guest. We are looking forward to serving you soon.

6/10 - 괜찮아요

stephany

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Please update rooms
This hotel stay could have been better. The rooms itself need to be updated. The room we had smelled of mold including the beds. Leaving my clothes laid out thry felt damp. The rooms showed work but it wasnt done correctly. The owners seem to be paranoid that i spoke to the worker. This location has a second floor that doesn't have a elevator.
2023년 7월에 2박 숙박함
답변 제공: Dipak 님, 2023년 7월 17일
Thank you for your review. Sorry to hear we failed to your expectation. We will bring your issue to out maintenance department foe corrective action. Hope you give us another chance to prove ourself. We sincerely appreciate your business

10/10 - 훌륭해요

Cheryllynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Dipak 님, 2023년 7월 11일
Thank you for your positive review. We sincerely appreciate it. We are looking forward to serve you soon in a near future.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Dipak 님, 2023년 7월 8일
Thank you for you review. We sincerely appreciate it. Our staff would love to hear that we meet guest expectations. We are looking forward to serve you in a near future.

4/10 - 별로예요

DARNELL

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad stay in Bastrop
2023년 6월에 3박 숙박함
답변 제공: D 님, 2023년 6월 20일
I am so sorry to hear that. I sincerely appreciate you review and we will work.on it so that we can fulfill promise tomorrow guest. We appreciate your business and hope you will give us another chance. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty hotel
One of the worst rooms I’ve staying in for many reasons. Moldy toilet, garbage on floor, hairs in bedding and bedding ripped up, shower was dirty, not a single towel or hand towel in my room, ice bucket was full of melted ice, smelled bad. Don’t stay here
2023년 5월에 1박 숙박함
답변 제공: Dipak 님, 2023년 5월 26일
Thank you for you review. We value it very much. It dose not happen often so we will bring it to our housekeeping department for corrective action.Again we sincerely apologize for not meeting your expectation. Thank you for your business and Hope you give us an another chance to make it better.

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great!!
2023년 5월에 6박 숙박함
답변 제공: Dipak 님, 2023년 5월 16일
Thank you for review. We appreciated it very much. Our staff would love to hear that they met expectation . It does help motivate our staff. Thank you again and looking forward to serve you in a near future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nastiness.
It smelled like cigarettes. The carpet was sticky. The coffee machine had hair stuck to it. The toilet seat had fresh urine stains on it. The keys had to be reprogrammed after each use, and the lobby was locked down so you had to wait for the staff to get around to letting you back in. It was a horrible, nasty, bottom of the barrel hotel. If you picture a $25.00 a night hotel deal, this would be what you would expect.
2023년 5월에 4박 숙박함
답변 제공: Dipak 님, 2023년 5월 13일
I underatand we failed to your expectations We shall address this housekeeping issues with the department Keys sometimes demagnetize with phones and other devices so we apollogize you had to get your keySecurity of our guest is top.priority thus we keep the front night window locked.Hope you give us am another chance for fullfil your expectations.Have a good day ahead.

4/10 - 별로예요

Andrea

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Dipa 님, 2023년 4월 19일
Thank you for your review.. We appreciate your business. We value your feed back to improve our service to you as a guest.

2/10 - 너무 별로예요

Cheldrick 님, Atlanta

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was disgusting. It had a lingering odor in the hallway and in the bedroom. Stains on the “clean” bed sheets and missing pillowcases. The bathroom was extremely unsanitary as well.
2023년 4월에 2박 숙박함
답변 제공: Dipak 님, 2023년 4월 18일
Thank you for your review. Sorry we failed to meet your expectation. We will address the issue at department level to remedy issue.We appreciate your business and hope you give us a chance to prove ourself.

4/10 - 별로예요

Konya

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs to be updated ASAP. Stayed from 3/30 to 4/2. The building is extremely dated, dirty and needs to be repaired. At checkin, I asked the gentleman at the desk for an extra set of towels. to which he responded, "We don't have any. Check back tomorrow morning." I'm not sure if hewas just being lazy or was really telling the truth. Nonetheless, I went to WalMart the next day and purchased my own set of towels. The hotel has 2 floors, but no elevator. I'm sure this has to violate some ADA compliance rules. I had to schlep my luggage up to the 2nd floor via the stairs, which were riddled with trash, old air conditioners, and other discarded materials/equipment. The hallways reeked of marijuana - despite my room being a no smoking room. My room smelled of marijuana and mold. Bathroom was disgusting - paint peeling off walls, dirt in corners, floor not clean, and shower curtain old and musty. My TV wouldn't turn off. Towels and pillow cases had stains on them. The pillows themselves were old, clumpy and dirty. Some kind of substance was splattered the walls. I purchased a candle and some lysol and was able to sanitize what I could. The bathub had jets in it, which were showing signs of mold. Overall, I will NEVER stay here again. Since this is pretty much the only hotel in Bastrop, I could tell the operator of this hotel feels like they don't need to invest at all in this establishment due to being the only game in town. You should be ashamed.
2023년 3월에 3박 숙박함
답변 제공: Dipak 님, 2023년 4월 5일
Thank you for your review. Sorry we did not meet your expectation. We have forwarded to your information to appropriate department for correction. We take your concern seriously..Sincerely, we appreciate your business and hope you give us a chance to prove ourself.

10/10 - 훌륭해요

Taylor

2023년 3월에 2박 숙박함
답변 제공: Dipak Patel 님, 2023년 4월 14일
Thank you for your review, We sincerely appreciate your business. We are looking forward to serving you in a near future.

6/10 - 괜찮아요

Michelle

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Dirty rooms
답변 제공: David 님, 2022년 11월 30일
Thank you for your review. We will address your issue with appropriate department for correction. We sincerely appreciate your business.

2/10 - 너무 별로예요

Jose

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Dipak 님, 2022년 11월 12일
Thank you for your review. I am sorry to hear that we failed to your expectation. We are here to remedy if we know the issue. We are here to help. We appreciate your business and looking forward to seeing you soon.

2/10 - 너무 별로예요

Kelvin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They allow smotking on the top floor so all of the rooms smell like cigarettes. The carpet in the hallway & rooms were filthy & the bathroom was outdated & dirty. The furniture in the rooms needed dusting & the beds were old & squeaky. I could hear the person upstairs toos & turn in his bed all night because the beds are so loud. I will NEVER stay there again. The only good thing was the person that worked the front desk. She was very nice.
답변 제공: Dipak 님, 2022년 11월 7일
Thank you for your review. We failed to your expectation. We will take it up to appropriate department for corrective action. We sincerely appreciate your business and hope you give us a chance to fulfil your accommodation need

8/10 - 좋아요

Jaime

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
It was cool outside was greeted good there was some crum on the floor and sofa and the shower head was squirting water from pipe like it was loose but in all a good stay
2022년 10월에 1박 숙박함
답변 제공: Dipak Patel 님, 2022년 10월 23일
Thank you for taking time.to write us your review. We will address these issue to department levelFor correction.we appreciate your business and looking forward to serve you soon in near future.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Dipak 님, 2022년 10월 23일
Thank you for taking time to write us a review. We appreciate your business and always eager to serve you in near future.

10/10 - 훌륭해요

Crevon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Geoffrey

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place to stay in bastrop in my opinion
2022년 9월에 2박 숙박함
답변 제공: Dipak Patel 님, 2022년 9월 10일
Thank you for your review. We are glad that we met your expectations. We sincerely appreciate your business and looking forward to serve you in a near future.

6/10 - 괜찮아요

Tina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Den flinkeste mand tog imod os. Sengen var ren.
2022년 9월에 1박 숙박함
답변 제공: Dipak Patel 님, 2022년 9월 11일
tak for din anmeldelse. Det var virkelig en fornøjelse at møde jer begge. Vi ser frem til at tjene, hvis du er i dette område.

2/10 - 너무 별로예요

Relus

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had trash on the floor. The bathroom wasn’t clean. The towels are old and dingy. There were a few flying insects in the bathroom. The sheets on on the bed were old, dingy and smelled unwashed. The sheets have a damp musty smell.
2022년 9월에 1박 숙박함
답변 제공: Dipak Patel 님, 2022년 9월 9일
Thank you for taking time to write to us. We will address that issue to appropriate department for correction. We sincerely appreciate your business. We know how you feel . Please give us a chance to serve you when you are in this area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Dipak 님, 2022년 8월 7일
Thank you for your review. Our staff would.love to hear that. We are looking forward to serving you soon. We sincerely appreciate your business.

10/10 - 훌륭해요

mary ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is that insulation between floors is non existent. We heard every movement of guests upstairs. Woke us up at 4 a.m. when they both got up ? ? to use the bathroom.
2022년 8월에 1박 숙박함
답변 제공: Dipak 님, 2022년 8월 7일
Thank you for your review. We sincerely appreciate your time. We will look in to insulation issue for any remedy. We look forward to serving you soon in near future.

10/10 - 훌륭해요

Angela

2022년 7월에 1박 숙박함
답변 제공: Dipak 님, 2022년 7월 17일
We appreciate you taking time and write this review. We are glad to hear you were happy with your stay. We are looking forward to serving you in a near future.

10/10 - 훌륭해요

Ruth-Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honest review
My family and I traveled here for a funeral so it was a last minute booking. The owner of the hotel was very pleasant and when I went to reserve the room on hotels.com the information on the website was incorrect and the owner was kind enough to fix the situation with no problems. When we opened our room, it was cool and smelled clean. The furniture was a little outdated but the friendly staff including housekeeping made up for it. I would definitely stay there again in the future.
2022년 7월에 2박 숙박함
답변 제공: Dipak 님, 2022년 7월 18일
Thank you for taking time to write a review. Our staff would love to hear that we meet expectations. It help us do better. We sincerely appreciate your business and looking forward to serving you soon in near future.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will be a repeat customer
2022년 6월에 2박 숙박함
답변 제공: Dipak Patel 님, 2022년 6월 14일
We apprecaite you taking a time out of your busy schedule to write to us. We appreciate it very much. It helps do better every time. We are looking forward to serving you in a near future.

6/10 - 괜찮아요

Lois

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Could be better
The hotel needs some serious updates. The hallway smells like mothballs and feces. New carpet, mattress, pillows and updated cable tv. Service was great.
2022년 5월에 2박 숙박함
답변 제공: Dipak Patel 님, 2022년 6월 14일
Thank you for your review. We appreciate your feed back to improve our property..we sincerely appreciate your business and looking forward to seeing you soon.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is a great place to stay for the price. Had an issue with the room key but it was solved right away.
2022년 5월에 1박 숙박함
답변 제공: Dipak 님, 2022년 6월 21일
Thank you r your review. We appreciate your business and looking forward to serving you in a near future.

2/10 - 너무 별로예요

Lori

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon entry, beer cans found in room. Four hairs found in tub.furniture and handles sticky. Mirror had water spots. Speaker stolen from friend's room. Maintenance man knocked on my door, proceeded to enter, saw that I was inside and asked me if this was the room he was just in. Hummm. He had no cart, towels or anything else with him to tend to room. Alerting the owners was a joke. Nothing ever changed or got done until I saw the cleaning lady, gave her my to do list and tipped her for doing her job. Owner lied to me about my friend finding her speaker. She did not and never told owner that she found it. Don't stay at this hotel. Worst I have ever experienced.
2022년 5월에 4박 숙박함
답변 제공: Dipak 님, 2022년 5월 12일
Thank you for your feedback. We are sorry that your experience did not meet your expectation. Incident like this seldom happens however we will address it to housekeeping department. We appreciate your business.