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예약 가능 여부 확인

베스트 웨스턴 웨스트 먼로 인 여행 후기

2.5 out of 5
베스트 웨스턴 웨스트 먼로 인
405 Thomas Rd, West Monroe, LA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 543개 이용 후기 중 178개" "
평점 8 - 좋아요. 543개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 543개 이용 후기 중 106개" "
평점 4 - 별로예요. 543개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 543개 이용 후기 중 27개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed and pillows was like sleeping on Rocks
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Som 님, Carrollton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The water is yellow. It maybe the hard water or something else but it definitely feels weird to wash hands in it or even to look at it inside the toilet, even after flushing.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Byron

2024년 2월에 1박 숙박함

8/10 - 좋아요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problems
2024년 2월에 1박 숙박함
답변 제공: Dana P. 님, 2024년 3월 7일
Thank you David for your wonderful rating@

2/10 - 너무 별로예요

LaTrice 님, Lakeland

2023년 12월에 4박 숙박함
답변 제공: Dana P. 님, 2023년 12월 28일
Dear Guest,I am truly sorry you had a disappointing stay you had with us. I an not sure what the issue was with your room during your stay with us. If you can kindly email us and let us know how we can improve would be greatly appreciated. Dana P.Guest Relations

10/10 - 훌륭해요

Michelle

2023년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 직원 및 서비스
Okay. Could have been better. Room was disappointing. Breakfast was best part stay.
2023년 11월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 12월 28일
Dear Guest,We are sorry for the disappointing stay you had with us. We hope you can give us another opportunity to provide a better stay.

8/10 - 좋아요

Master

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 12월 28일
Thank you for your rating

6/10 - 괜찮아요

James

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is less a problem of the motel and more about the city but the water had a foul odor and color.
2023년 11월에 6박 숙박함

6/10 - 괜찮아요

Anita

2023년 10월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 12월 28일
Thank for your rating.

6/10 - 괜찮아요

Emma

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

PATTY

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Matt

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Basic hotel
Basic hotel. Ok for a stay and decent location.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Monyka

2023년 9월에 1박 숙박함

8/10 - 좋아요

Triantafilli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick one night stay
One night stay the bed was very uncomfortable. Location was good . Near restaurants. They have hot breakfast the lady was very friendly. They we’re painting the exterior to keep up with the property. Pool . We didn’t use . As overall good stay
2023년 8월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 9월 5일
Dear Guest,First, thank you for your kind comments about breakfast, location, and overall stay. In regards to the comfort of the bed, we are truly sorry about this and will forward your comments to the owner. We appreciate your stay with us and hope to see you again soon!

10/10 - 훌륭해요

JOSE

좋아요: 청결 상태
Excellent service
2023년 9월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 9월 5일
Thank yo for your wonderful rating!

4/10 - 별로예요

Naveen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Assigned room toilet flush broken. Urine in the toilet. Dirty hallways. Too expensive for such a property. Night staff not welcoming.
2023년 8월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 8월 16일
Dear Guest,We are truly sorry for the unfortunate stay you had with us. In regards to the color of the water, it is a norm in our area as the water has a yellowish tint to it. We will review our camera about the night staff and are truly sorry about this. We hope you can give us another opportunity in providing better service.

4/10 - 별로예요

Hunt

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hmmm, why?
Paid a premium for the area and got zero benefit for the extra. Desk looked at me like I had 2 heads when I asked if they had a wine opener. Breakfast for fast was cozy and nice… changed up daily
2023년 8월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 8월 8일
Dear Hunt,We are sorry for the unsatisfactory stay you had with us. We have noted your concerns. We hope you can give us another opportunity in providing better service.

6/10 - 괜찮아요

Clothilda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I did not like the bed it was lumpy and noisy. the shower head in the shower head was to low, I was taller than the shower head, the bathroom too cramped.
2023년 7월에 3박 숙박함
답변 제공: Dana P. 님, 2023년 7월 30일
Dear Clothilda,We are truly sorry for the unfortunate stay you had with us. We have forwarded your concerns to the proper department. In regards to the size of the bathroom, we, unfortunately, cannot change this. We appreciate your stay with us.Dana P.Guest Relations

10/10 - 훌륭해요

Olive

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was comfortable
2023년 7월에 3박 숙박함
답변 제공: Dana P. 님, 2023년 7월 30일
Thank you for your great rating!

6/10 - 괜찮아요

Donne 님, Savannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Pretty much a good value old style motel. Not fancy, not the greatest facilities, just basic clean an we slept well.
2023년 7월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 7월 30일
Thank you for your review. We appreciate your kind comments.

10/10 - 훌륭해요

Brenda

2023년 6월에 1박 숙박함
답변 제공: Dana P. 님, 2023년 7월 30일
Thank you for your Rating!

10/10 - 훌륭해요

linda

2023년 6월에 2박 숙박함
답변 제공: Dana P. 님, 2023년 7월 30일
Thank you for your rating!

8/10 - 좋아요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok
No bugs or issues. No frills. Probably would have been just as comfortable across the street at the Red Roof for half the price. Nice pool and breakfast. Close to shopping. I guess I was just expecting more for the price.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Yadira

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The place was clean but the water was yellow and had a terrible smell.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Brandi

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a nice stay
Bed was a bit uncomfortable being it felt like sleeping on a brick other than that it was clean, friendly and we had a nice stay.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

8/10 - 좋아요

Robert 님, SLIDELL

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함

8/10 - 좋아요

Britt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean!
it was easy checkin. Clean room
2023년 5월에 1박 숙박함
답변 제공: Dana P 님, 2023년 5월 10일
Thank you kindly for your wonderful review. We appreciate your review as our staff works very hard to provide each guest with an enjoyable stay.We look forward to welcoming you and your family, if your travel plans should bring you back to our area.Dana P.Guest Relations

6/10 - 괜찮아요

Joni

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not somewhere I would book again.
The room was big enough, although we did not realize the rooms opened to the outside & would have never booked had we known. The outside is very run down. Parking is limited. The bathroom is comical. I have never seen anything so small. My son is 6’3” & has head touched the ceiling & shower head sprayed his chest. You have to close the door before sitting on the toilet. It is tiny. All I could do was laugh. It was only for 1 night for a baseball game. Any longer & I would have cancelled & left.
2023년 5월에 1박 숙박함
답변 제공: Amanda R 님, 2023년 5월 10일
We are truly sorry for the experience you had during your stay with us. As you can see from previous reviews written by guests, we pride ourselves in serving all guests to the best of our ability. Again, we are truly sorry we failed you. We hope this unfortunate experience does not stray you from staying with us or the Best Western brand.

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff helpful. My room did not have any bath towels. Staff took care of it.
2023년 4월에 1박 숙박함
답변 제공: Dana P 님, 2023년 5월 10일
Thank you kindly for your wonderful review. We appreciate your review as our staff works very hard to provide each guest with an enjoyable stay. Glad to hear the front desk staff took care of the towel situation, we apologize for this inconvenience.We look forward to welcoming you and your family, if your travel plans should bring you back to our area.Dana P.Guest Relations

8/10 - 좋아요

Ignacio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Amanda R 님, 2023년 5월 10일
We appreciate you choosing Best Western for your stay. Thank you kindly for the review.

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The prices in the W. Monroe area are ridiculous. This hotel was priced lower and wasn’t as nice on outside but the front desk clerk was so nice and helpful and the room was immaculate and smelled amazing and was very spacious! Would stay here again!
2023년 3월에 1박 숙박함
답변 제공: Amanda R 님, 2023년 5월 10일
Thank you kindly for your wonderful review. We appreciate your words as our staff works very hard to provide each guest with an enjoyable stay.We look forward to welcoming you and your family, if your travel plans should bring you back to our area.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heavy rains caused the lawn to be one big puddle. No big deal.
2023년 3월에 1박 숙박함
답변 제공: Amanda R 님, 2023년 5월 10일
We are truly sorry for the water in the parking lot. As you can see from previous reviews written by guests, we pride ourselves in serving all guests to the best of our ability. We hope this experience does not stray you from staying with us or the Best Western brand.Thank you for your review.

10/10 - 훌륭해요

Kelton

2023년 3월에 1박 숙박함
답변 제공: Amanda R 님, 2023년 5월 10일
We appreciate you choosing Best Western for your stay. Thank you kindly for your review.

10/10 - 훌륭해요

Denise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Decent place, just needs updating. Sofa bed mattress was old and lumpy, bathroom fixtures are old. The staff was very kind and friendly.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Julie

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Casey

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Decent
The front lobby service was excellent. From the beginning at check in, to the lady helping with the breakfast to the guy emptying the trash, everyone was kind and helpful. The room smelled of cigarette smoke. This was the hardest to ignore. Everything smelled of it after being there only a few hours. We did not ask for a new room, we just went to sleep early to get it over with faster.
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Old, tired rooms. The beds were very uncomfortable, hard lumpy mattresses with very tiny almost worthless pillows. The bathroom was so tiny that you practically needed to step into the shower just to close the door. Not someplace I would recommend
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, Texarkana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need bottles of water in rooms Water yellow and taste bad Need new pillows
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms and great beds!
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay excellent everything was nice great customer service
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice family stay
The hotel staff was very friendly from the time we checked in until we left. I can't remember the lady's name, but she made our waffles every morning. And good naturedly laughed at my attempt to do it. Our housekeeper, April Soilars, was very sweet. She made sure we had enough towels and our trash was taken care of. The room was nice and had enough room for me, my husband and 2 teenage boys. The only thing I could say I didn't like was the bathroom. It was very tiny. But it was an overall good stay. The hotel looked like it had a lot of people, but it was never noisy.
2022년 10월에 2박 숙박함

4/10 - 별로예요

Robert

별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant surprise, way more than expected.
I was not expecting much from a motel located a block away from an Interstate highway so this was a very pleasant surprise. People at front desk were friendly even late at night and breakfast team was helpful and kind. The rooms were very clean and everything from carpets to sink and tub seemed almost new. Certainly will consider this place when I am on this route again.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Beverly

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The king bed and pillows were terrible and in desperate need of an upgrade. Will not stay at this property again. Very disappointed!
2022년 9월에 2박 숙박함
답변 제공: Dana P. 님, 2022년 9월 12일
Dear Guest,We are truly sorry you had a disappointing stay with us. We have forwarded your concerns about the pillow to our housekeeping department. Again, we are truly sorry for this.Dana P.Guest Relations