테라스/파티오

커플즈 산스 소시 올 인클루시브 여행 후기

5 out of 5
커플즈 산스 소시 올 인클루시브
Ocho Rios P O Box 103 St Ann, Ocho Rios, Saint Ann

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 715개 이용 후기 중 499개" "
평점 8 - 좋아요. 715개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 715개 이용 후기 중 29개" "
평점 4 - 별로예요. 715개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 715개 이용 후기 중 6개" "

9.2/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food, clean rooms. Restaurants were awesome.
2024년 4월에 8박 숙박함
답변 제공: Michelle G 님, 2024년 4월 19일
Dear Cheryl, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our delicious food and found our rooms clean and comfortable. We take pride in our restaurants and are delighted that you had an awesome dining experience. Looking forward to welcoming you back soon!Regards,Couples Customer Care Team

10/10 - 훌륭해요

ALLISON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was great! No complaints! However, if I had to give a negative it would be the shallowness of the beach. We kept swimming out and it barely reached our shoulders. Also, the shower did not have a door, and the water goes all over the floor. Safety hazard. Otherwise everything was excellent. We will definitely return!
2024년 3월에 5박 숙박함
답변 제공: Michelle G 님, 2024년 4월 3일
Dear Allison,Thank you for your kind words about our staff! We're thrilled to hear that you had an excellent stay overall. We're delighted to hear that you plan to return and look forward to welcoming you back!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Eric M

2024년 3월에 4박 숙박함
답변 제공: Michelle G 님, 2024년 4월 19일
Dear Eric, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards, Couples Customer Care Team

6/10 - 괜찮아요

Suma

별로예요: 직원 및 서비스
No doubt it is Peaceful. However, if you are a vegetarian, it is way too tough to get food. It felt like a retirement resort than the "Couples" resort.
2024년 3월에 4박 숙박함
답변 제공: Michelle G 님, 2024년 3월 26일
Dear Suma, Thank you for sharing your feedback with us. We're pleased to hear that you found our resort to be peaceful, although we regret to learn that your dining experience did not meet your expectations as a vegetarian.Please accept our sincere apologies for any inconvenience you encountered in finding suitable dining options. We continuously strive to cater to the diverse dietary preferences of our guests, and we will certainly take your feedback into consideration to improve our offerings in this regard.We appreciate your valuable input and hope to have the opportunity to better serve you in the future.Regards,Couples Customer Care Team

10/10 - 훌륭해요

pei-fen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Michelle G 님, 2024년 4월 3일
Dear Pei- Fen,Thank you for sharing your rating with us which we appreciate and hope to see you again soon.Regards, Couples Customer Care Team

10/10 - 훌륭해요

CINDY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love Couples San Souci resort because of the staff and the many friends we have met and now feel like family!!! Would like to see a bench in the shower and shelves.
2024년 2월에 7박 숙박함
답변 제공: Michelle G 님, 2024년 3월 14일
Dear Cindy,Thank you for your kind words and loyalty to Couples San Souci. We're delighted to hear that our staff has made your stays memorable and that you've found a second family here. Your suggestion regarding the addition of a bench and shelves in the shower is appreciated and will be taken into consideration for future enhancements. We look forward to welcoming you back soon for another unforgettable experience.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Lorraine 님, Edwardsburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the free transportation to and from the airport. Great property and service. We will return.
2024년 1월에 3박 숙박함
답변 제공: Michelle G 님, 2024년 2월 27일
Dear Lorraine,Thank you for your review! We’re thrilled you enjoyed our complimentary airport transportation and had a great experience with our property and service. We look forward to welcoming you back on your next visit!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Robin

2024년 2월에 3박 숙박함
답변 제공: Michelle G 님, 2024년 4월 3일
Dear Robin,Thank you so much for the fantastic 5-star rating! We're thrilled to hear that you enjoyed your stay with us and hope to have the pleasure of welcoming you back again soon!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Marie-Eve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
first trip for me and my husband alone since we had kids (our oldest is 6 years old) excellent resort, we booked the penthouse suite with the greatest balcony and good view (really worth the difference$) It was an amazing week, we loved our week. Very quiet resort, the service is amazing, super clean, we never had to fight for chairs on the beach or at the pool and there is always room at the restaurant. The only little negative point for me is that there is no music (or very low music) (restaurants/bars/pools (prude and au natural) so the ambiance is more on the quiet side, if ur looking for a place to party, not really the place… we had a very relaxing week …much needed! thank you
2024년 1월에 7박 숙박함
답변 제공: Michelle G 님, 2024년 2월 27일
Dear Marie-Eve,Thank you for sharing your experience! We’re delighted to hear that you and your husband had an amazing week at our resort and enjoyed the penthouse suite with its breathtaking balcony view. We’re glad you found our resort quiet, clean, and with ample space for relaxation. We appreciate your feedback about the ambiance and will take it into consideration. We look forward to welcoming you back for another relaxing getaway in the future!Regards,Couples Customer Care Team

8/10 - 좋아요

Francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The beach and pool were great. The rooms are dated. The food was average.
2024년 1월에 7박 숙박함
답변 제공: Michelle G 님, 2024년 1월 22일
Dear Francis, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our beach and pool facilities. We appreciate your input on the rooms and food, and we will certainly take your comments into consideration as we strive to enhance our overall guest experience. Your insights are invaluable, and we hope to have the opportunity to welcome you back for an improved stay in the future.Regards, Couples Customer CarecTeam

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was great for couples. Low key. No kids. Great food. Amazing employees. I highly recommend it!
2023년 12월에 6박 숙박함
답변 제공: Michelle G 님, 2024년 1월 16일
Hi Dennis,We’re delighted that you enjoyed your stay with us and look forward to welcoming you back soon!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Gianfranco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, great food, many bars, restaurants, and activities to do. Rooms are spacious and very clean. We will be back!!!
2024년 1월에 3박 숙박함
답변 제공: Michelle G 님, 2024년 1월 12일
Dear Gianfranco,Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed the excellent staff, great food, and the variety of bars, restaurants, and activities. It's fantastic to know that you found the rooms spacious and very clean. We look forward to welcoming you back for another wonderful stay!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Walter Antonio

2023년 12월에 5박 숙박함
답변 제공: Michelle G 님, 2024년 1월 26일
Dear Walter, Thank you for sharing your 5 star rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

8/10 - 좋아요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Michelle G 님, 2024년 1월 12일
Dear Justin, We appreciate your 4-star rating and hope to welcome you back soon for another memorable visit!Regards, Couples Customer Care Team

8/10 - 좋아요

Alexandra

2023년 12월에 8박 숙박함
답변 제공: Michelle G 님, 2024년 1월 12일
Dear Alexandra, We sincerely appreciate your 5-star rating! It was a pleasure having you stay with us, and we're delighted to know you had a fantastic experience. We hope to welcome you back soon for another memorable visit!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Clio

2023년 12월에 5박 숙박함
답변 제공: Michelle G 님, 2024년 1월 22일
Dear Clio, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

6/10 - 괜찮아요

Eric 님, Studio City

2023년 12월에 5박 숙박함
답변 제공: Michelle G 님, 2024년 1월 31일
Dear Eric,Thank you for taking the time to share your rating. If there are specific areas where you believe we can enhance your experience, we would love to hear more. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Michelle G 님, 2024년 1월 2일
Dear Robin,Thank you so much for your 5-star rating! We're delighted to know that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Mark William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly, courteous, happy and exciting to be around during out stay. All of them went out of their way to please each and all of us. We will definitely return and enjoy our stay sometime next. The weather was just perfect
2023년 12월에 4박 숙박함
답변 제공: Michelle G 님, 2024년 1월 2일
Dear Mark,Thank you for your glowing review! We're delighted to hear that our staff's friendliness and enthusiasm added to your enjoyable stay. It's wonderful to know you had a perfect experience, and we look forward to welcoming you back for another memorable stay next time.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff were excellent. The food and drink were delicious, abundant and easy to access. The only negative was the beach, and bottom of water was rocky( water shoes a must at one of the beaches). The staff had 2 specialty nights which were terrific. The room was specious and room service was great, breakfast on personal balcony was delicious and romantic. Overall it was a wonderful experience that we would highly recommend.
2023년 11월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 12월 5일
Dear Mark, Thank you for sharing your experience with us! We're delighted to hear you enjoyed our excellent property, staff, and delicious offerings. We hope to welcome you back for another delightful stay.Regards,Couples Customer Care Team

8/10 - 좋아요

Craig

2023년 11월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 12월 11일
Dear Craig,Thank you so much for your rating! We look forward to the pleasure of hosting you again in the future.Regards,Couples Customer Care Team

8/10 - 좋아요

Lateshia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, Great food
2023년 11월에 5박 숙박함
답변 제공: Michelle G 님, 2023년 11월 20일
Dear Lateshia, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the service provided by our staff and the culinary offerings at our hotel. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit.Regards, Couples Customer Care Team

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property w a fantastic staff! Perfect place for a relaxing vacation
2023년 10월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 11월 8일
Dear Richard,Thank you for sharing your kind words about your experience at our beautiful property. We're delighted to hear that you found our staff fantastic and that you had a relaxing vacation. Your positive feedback means a lot to us, and we hope to welcome you back for another perfect stay in the future.Regards,Couples Customer Care Team

8/10 - 좋아요

MARY KAY JOHNSON 님, EDMOND

2023년 10월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 11월 8일
Dear Mary Kay, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Del-Chaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Michelle G 님, 2023년 10월 18일
Dear Del- Chaun, Thank you for sharing your ratings with us which we are appreciative of.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Frank

2023년 9월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 10월 23일
Dear Frank, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards, Couples Customer Care Team

10/10 - 훌륭해요

Kirk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was great. Overall, we were able to relax. Thanks
2023년 9월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 9월 21일
Dear Kirk, We greatly appreciate your feedback and are delighted to hear that you enjoyed our service and had a relaxing stay with us. Thank you for choosing our establishment, and we look forward to welcoming you back in the future.Regards, Couples Customer Care Team

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was absolutely perfect!
2023년 9월에 5박 숙박함
답변 제공: Michelle G 님, 2023년 9월 14일
Dear Lisa,Thank you so much for your kind words! We're thrilled to hear that everything was absolutely perfect for you. Your satisfaction is our top priority, and we look forward to serving you again in the future.Regards, Couples Customer Care Team

10/10 - 훌륭해요

Josh

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT PROPERTY GREAT STAFF
2023년 9월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 9월 14일
Dear Josh,We greatly appreciate your feedback! It’s fantastic to hear that you found our property great and our staff exceptional. We aim to provide the best experience for our guests, and your positive review is truly encouraging. We hope to welcome you back soon for another great stay!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Jolanta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I
2023년 8월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 9월 6일
Dear Jolanta, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 - 훌륭해요

MAGALI ANGELICA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is amazing, I always found a space that can only be me and my husband, the mineral grotto , the mineral pool, the watersport team was great, love the whole experience!!! They upgrade my room on arrival, the view from D209 Was amazing!! honored the VIP from Expedia
2023년 8월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 9월 5일
Dear Magali, Thank you for taking the time to share your wonderful review with us! We're absolutely thrilled to hear that your stay at our property was amazing and that you and your husband enjoyed the serene ambiance of our mineral grotto and pool. It's fantastic to know that our watersport team added to your overall experience.We are delighted that you appreciated the room upgrade and the breathtaking views it offered. We take pride in ensuring our guests have a memorable stay.Your loyalty as a VIP with Expedia is greatly valued, and we were more than happy to honour it. It was our pleasure to host you, and we can't wait to welcome you back for another unforgettable experience in the near future!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Faith

2023년 8월에 4박 숙박함
답변 제공: Michelle G 님, 2023년 9월 27일
Hi Faith, Thank you so much for taking the time to share your perfect 5/5 rating and positive review. We are thrilled to hear that you had an outstanding experience during your stay at our hotel. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional visit in the future.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Chris

2023년 8월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 8월 29일
Hi Chris,Thank you for sharing your rating with us and we look forward to welcoming you back soon. Regards,Couples Customer Care Team

10/10 - 훌륭해요

Marc Antoine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A small resort that is quiet, clean with professional staff all around. The aux natural beach was amazing; both my wife and I preferred that beach over the regular beach. There are two days during our stay where the restaurants are closed and dinner is served on the beach. We did not particularly enjoyed those evenings as this is a couples resort and the dinner implied having to sit at shared seating with other individuals. The entertainment would have been more appreciated if it would have concentrated on Jamaican culture rather than trying to incorporate American culture in the music. Overall a great experience and would definitely return in the future.
2023년 8월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 8월 28일
Dear Marc Antoine, We sincerely appreciate your detailed review of your recent stay. We're glad to hear that you found our resort to be a great experience with professional staff. Your feedback about the au naturel beach and its appeal, as well as the unique dining arrangements, is valuable to us. We look forward to the possibility of welcoming you back in the future. Thank you for choosing our resort and sharing your thoughts!Regards,Couples Customer Care Team

8/10 - 좋아요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My 2nd visit, lovely stay but small things could be adjusted. The room was fantastic, modern, cozy, quiet. Property is clean, staff members at the pool could clean the water a bit more because we felt like we were floating surrounded by so many night dead bugs, feathers in the pool and overall the entertainment is “ok”. The only food that tasted in anyway flavorful was at the Casanova, I wish I had booked it every night. All of the other food especially lunch at the main buffet area is very plain/ bad. The food at the pool grill is also not nice and the service members seem to get distracted talking to each other so flies end up on the food as we watch it. The soup at the grill restaurant was always delicious and hearty. We would come get soup n leave since nothing else on the menu tasted nice.
2023년 8월에 5박 숙박함
답변 제공: Michelle G 님, 2023년 8월 31일
Dear Danielle, Thank you for choosing Couples Sans Souci once again for your Jamaican vacation. We appreciate your continued support and are thrilled that you found your brand-new room fantastic, modern, cozy and quiet. We are also grateful for your feedback regarding some of our food and beverage offerings, as well as entertainment and can assure you that your comments related to the pool have our immediate attention. We hope to have an opportunity to welcome you once again for an even better experience.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Danilo Jurciukonis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Michelle G 님, 2023년 8월 28일
Dear Danilo, Thank you for sharing your rating with us which we are appreciative of.Looking forward to welcoming you back soon.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Kelda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views and aesthetics of the property are incredible!
2023년 8월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 8월 24일
Dear Kelda,We’re delighted to hear that you’re enjoying the breathtaking views and aesthetics of our property. Your appreciation means a lot to us. Thank you for taking the time to share your experience with us! Regards, Couples Customer Care Team

10/10 - 훌륭해요

APRIL

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was above and beyond expectations! From arrival to depature staff from check in, food service, water service, spa services, check out, and transportation was nothing short of excellent. I felt like sitting anywhere on the resort looking at the ocean or pool side i was just staring at a post card. Will definitely be back!
2023년 8월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 8월 14일
Hi April, Thank you for your glowing review! We're thrilled to have exceeded your expectations in every aspect of your stay, from check-in to departure. Your compliments about our staff, services, and breathtaking views are truly appreciated. We're excited to welcome you back and create more wonderful memories together.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Ronald

2023년 8월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 9월 5일
Dear Ronald, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards, Couples Customer Care Team

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Michelle G 님, 2023년 7월 31일
Hi Bruce, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

8/10 - 좋아요

vadim

2023년 7월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 8월 14일
Hi Vadim, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함
답변 제공: Michelle G 님, 2023년 7월 14일
Hi Anne,Thank you for sharing your rating with us and we hope to welcome you back soon. Regards,Couples Customer Care Team

10/10 - 훌륭해요

Sadra

2023년 7월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 7월 11일
Hi Sadra, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

10/10 - 훌륭해요

arthur

2023년 6월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 7월 24일
Hi Arthur, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

8/10 - 좋아요

Anton

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 7월 6일
Hi Anton, Thank you for sharing your rating with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Alexander 님, Fort Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That is arguably the best all inclusive I stayed in so far. The room was very nice, the staff friendly, the food is good and all inclusive activities such as water activities snorkeling waterfalls visiting were great.
2023년 6월에 7박 숙박함
답변 제공: Michelle G 님, 2023년 6월 30일
Hi Alexander,Thank you for your amazing review! We're thrilled to hear that you consider our resort to be one of the best all-inclusive experiences you've had so far. It's great to know that you found the rooms to be very nice and the staff to be friendly and accommodating. We're delighted that you enjoyed the food and that our all-inclusive activities, including water activities, snorkeling, and visiting waterfalls, added to your overall experience. We appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the future!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was perfect. The staff was amazing and nothing can beat the view.
2023년 6월에 4박 숙박함
답변 제공: Michelle G 님, 2023년 6월 27일
Hi Alexander,Thank you for your fantastic review! We're thrilled to hear that you found our property to be perfect and that our staff made your experience amazing. We take pride in providing exceptional service and creating memorable stays for our guests. And of course, we couldn't agree more about the view—it's truly unbeatable. We appreciate your kind words and hope to welcome you back for another wonderful visit in the future!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good five star all inclusive. Location is great and water activities are excellent. The food quality and dinner events are very well done. Staff is a lot of fun.
2023년 6월에 4박 숙박함
답변 제공: Michelle G 님, 2023년 6월 27일
Hi Phillip, Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience at our five-star, all-inclusive resort. It's great to know that you enjoyed our prime location and the excellent water activities we offer. We take pride in providing high-quality food and memorable dinner events, so we're thrilled that you found them to be well done. Our staff aims to create a fun and enjoyable atmosphere for our guests, and we're glad they made your stay special. We appreciate your feedback and hope to welcome you back for another amazing time soon!Regards,Couples Customer Care Team

10/10 - 훌륭해요

Tiffani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was BEAUTIFUL. Every staff member we encountered asked if we were ok and was extremely friendly. The food was amazing. Everything met my expectations. The hike up to the room was a killer after filling up my belly but that was my fault lol.
2023년 6월에 4박 숙박함
답변 제공: Michelle G 님, 2023년 6월 27일
Hi Tiffani, Thank you for your kind words and positive review! We're thrilled to hear that you found our property beautiful and enjoyed the exceptional service from our friendly staff. It's fantastic that the food exceeded your expectations as well. We apologize for the uphill hike to your room, but we're glad to see you have a sense of humor about it. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!Regards, Couples Customer Care Team

8/10 - 좋아요

Loan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
overall great experience but definitely surprised that we had to wait for our room even though we arrived 1 day late! We appreciated the upgrade but it still tainted the first day of our trip..
2023년 6월에 3박 숙박함
답변 제공: Michelle G 님, 2023년 6월 22일
Hi Loan,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you had a great overall experience at our hotel. However, we apologize for the inconvenience caused by the delay in receiving your room and understand the importance of starting your trip smoothly and regret that this unexpected wait affected your first day.. We hope that the remainder of your trip was enjoyable, and we would love the opportunity to welcome you back for a seamless experience.Regards,Couples Customer Care Team