First time in Jamaica for me as well as my partner. Found this property on a great deal for the week of February 9-16, 2024. Made arrangements with Jude to tour for the ride from the airport in Montego Bay to the property which was well organized And safe.
The room was very generous, and we opted for an upgrade to an ocean view when booking. a true suite with a bedroom separate from bathroom and living areas. Minibar was stocked each day with waters and beer, potato chips, a chocolate bar and peanuts. The housekeeping staff was very good and brought anything that we felt we needed, for example, bathrobes and slippers.
The à la cart restaurants were easy to book via the Palladium app. We were able to visit six different à la cart restaurants as well as enjoying the buffet for breakfast and one dinner. The jerk chicken huts at the two beaches were also fantastic.
Of note is that my partner lost his sunglasses paddle boarding on the first day we were there. One of the fellows running the water sports actually went out the next day for a couple of hours with a snorkel and, if you can imagine, found the glasses and returned them to him. This was outside the realm of customer service. A good example of the service you’ll find here at the grand Palladium, Jamaica, Lady Hamilton resort.
Highly recommend this lovely property on a beautiful island with fabulous people. Oh yes, one more thing, the entertainment was top-notch. Not typical of Caribbean resorts, but much better!