Dear Ms. Sharon Marie,We apologize for the mentioned concerns noted.Please let us express how surprised we are to read your comments. We are not aware of any situation reported by you while in-house.Nevertheless, we would like to assure you that your concerns have been taken very seriously and corrective measures have been made where necessary.The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Tinita Denise,We are delighted to read that guest services and the entertainment was wonderful.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Sasha AnnMarie,We appreciate your ratings. Please accept our sincerest apologies for any inconveniences cause during your stay with us. May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.We hope you come again to enjoy our new and improve services.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Paula,It is a pleasure to know that you enjoyed our friendly staff, nice rooms & entertainment.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Lashawnna,Thank you for your feedback. We are delighted to read that you love everything about the resort.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Arnoldo,Thank you for taking the timeout to share your feedback with us.Please accept our sincerest apologies for the concerns noted.All your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Kimberly,Thank you for your comments. It is a pleasure to read that you love the resort, cleaning, and food. Please accept our apologies for the issue, we are pleased to know that you received a new room.We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacation at our hotel.Kind Regards,Melissa BurrellGuest Relation Agent

Dear Michel,We appreciate your feedback.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny islandWarmest Regards,Melissa BurrellGuest Relations Agent.

Dear Richard,Thank you for your comments.We are pleased to read that the staff and service was excellent. We will do our best to improve in the area mentioned.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Lisa,We appreciate your comments about our resort, staff, rooms, beds, pillow and food. Please rest assured that we will do our best to improve in the area mentioned.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Carmelia,We are delighted to read that you had a great experience.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Rodolfo Quincena,We are happy to read that you enjoyed the services offered by our friendly staff and the amenities.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Best Regards,Melissa BurrellGuest Relations Agent.

Dear Alice,Thank you for your ratings. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Luxury Runaway Bay.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Guest Relations.

Dear Deasiah,Thank you for sharing your feedback.It is a pleasure to know that the food was great and the staff was pleasant.We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacation at our hotel.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Anne,It is indeed a pleasure to know that you enjoyed our beautiful resort, friendly staff and entertainment. Please rest assured that we will to our best to improve in the area mentioned.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Coyon,We are pleased to read that you Love this property and will be returning.Once again, thank you for choosing us for your ultimate vacation.Warmest Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Tanya,We are delighted to know that you will return to our beautiful resort which shows that you had an unforgettable stay.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Dionne Jermaine,Thank you for your feedback.We sincerely apologies for the noted concerns. All your observations have been forwarded to the Management of the resort as the guests’ satisfaction is our priority and rest assured, we will be constantly striving for excellence in our services.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Lara Kristen,It is a pleasure to know that you had an enjoyable time at the resort.Please be assured that we will improve in the area that you mentioned.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Martin,It is a pleasure to read that you enjoyed the services offered by the staff during your vacation.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Tim,Thank you for your feedback. We are pleased to read that you had a great experience.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Cynthia Ann,We appreciate your comments.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Shaneillia,Thank you for your ratings. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Warmest Regards,Melissa BurrellGuest Relations Agent

Thank you Ms. Angela for your comments.We are delighted to read that everything was great.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Kind Regards,Melissa BurrellGuest Relations Agent

Thank you Daniela. It is indeed a pleasure to read that the resort and staff was amazing.Once again, we want to thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Department.

Dear Mr. John Alfred,Thank you for your positive feedback.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Jennifer,Its a pleasure to read that you had an enjoyable stay with us.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Katie,We appreciate your feedback.We are pleased to read that the rooms were as advertised.Also, we are delighted to know that the dining options were great and the staff super friendly.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Marie Genevieve,We are delighted to know you enjoyed the services offered by the staff.Once again, thank you for choosing us for your ultimate vacation.Warmest Regards,Guest Relations Agent.

Dear Ms. Meeta,Thank you for your feedback. We are happy to know that your experience with us was great.Please be assured that we well improve in the area mentioned.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Martha Jean,We appreciate your feedback.Its indeed a pleasure to know that your experience was great with us in paradise.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Benita,Thank you for your positive feedback. Its a pleasure to know that you enjoyed the resort, cleanliness, beach and pools.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. Jimmy,Thank you for your ratings. We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. Edward Earl,We are delighted to read that Holly, offered excellent services. Also, we are pleased to know you enjoyed the excursions, massages, entertainment and staff.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Ayesha,We are delighted to read that your stay was good, room was clean and that you enjoyed the services offered by the staff.Please rest assured that well do our best to improve in the area that you mentioned.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Philip,Thank you for your ratings.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Agent

Dear Leah!We are very delighted to read that you enjoyed our property, food and amazing staff.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Deborah Jane,Thank you for sharing your ratings.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. Ronald,Thank you for your feedback.We sincerely apologies for the concern noted.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Dakayla,Thank you for sharing your experience with us.We are happy to know they continue to create memorable experiences with our valued guests.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relation Agent.

Dear Chandler,Thank you for your feedback.We are pleased to read that enjoyed our beautiful property, food and great staff.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Guest Relations Agent

Dear Cameron,Thank you for your rating.Please accept our sincerest apologies for any inconveniences that you may have encountered during your stay with us in paradise.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. We look forward to hosting you in the future to experience and new and improve services.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Hilary,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Luxury Runaway Bay.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Guest Relations.

Dear Igor,We are delighted to read that your vacation was a nice one.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.Sending you our warmest regards,Melissa BurrellGuest Relations Agent.

Dear Godwin,We appreciate your comments.It is indeed a pleasure to read that our resort was beautiful, clean, comfortable and also that the food was amazing.Please rest assured that we will improve in the area that you have mentioned.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Emily Ann,First of all I would like to thank you for your feedback regarding your recent stay at our hotel resort.It is a pleasure to know that you enjoyed the cleanliness, attentive staff and activities.We are happy to read that the app makes it easy.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. John N,First of all I would like to thank you for your feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.