숙박 시설의 전망
예약 가능 여부 확인

시 팜스 리조트 여행 후기

2.5 out of 5
시 팜스 리조트
Tower Isle, Tower Isle

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 41개 이용 후기 중 17개" "
평점 8 - 좋아요. 41개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 1개" "
평점 4 - 별로예요. 41개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 3개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Nakeisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean, The staff are pleasant and helpful. Fast response to any issue. I always enjoy my stay there.
2022년 1월에 10박 숙박함
답변 제공: Devoney 님, 2022년 2월 7일
Than you for your stay and we hope you book Sea Palms again verg soon

10/10 - 훌륭해요

Sasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home.
It was great would definitely go back!
2022년 1월에 6박 숙박함
답변 제공: Devoney 님, 2022년 2월 7일
We are please that you found Sea Palms so conforting.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and clean. I will definitely stay there again, very reasonable. I would recommend sea palms to anyone visiting.
2021년 8월에 7박 숙박함

8/10 - 좋아요

Tisson

좋아요: 숙박 시설 상태 및 시설
2021년 8월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok.
2021년 8월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2021년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love SeaPalms it's so quiet and relaxing.
2020년 10월에 2박 숙박함
답변 제공: Sea Palms 님, 2020년 10월 7일
Thank you for your kind review and we hope you come again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was so spacious! We had a well stacked kitchen and 2 bathrooms and a huge king size bed. The terrace was lovely!
2020년 2월에 4박 숙박함
답변 제공: Devoney 님, 2020년 3월 3일
It was a pleasure having you stay at Sea Palms we appreciate you for choosing us. We are glad you enjoyed our accommodation and the room was to your liking. Thank you and come again.

8/10 - 좋아요

Amanda 님, NYC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend and I stayed in a two bedroom apartment on the top floor of one of the buildings on the property. It had a great terrace, very comfortable beds, clean bathrooms. Kitchen was vital. The cove is very nice for swimming and our friends were in other apartments on the property. Melody in the office was extremely helpful for setting up airport transfer and other rides. I would probably look into renting a car, the resort is awesome in that it’s quiet for relaxing and out of the busy areas, but that also made it more complex for me to move about as freely as I’m used to. I would stay here again, thank you for everything!
2020년 2월에 5박 숙박함
답변 제공: Devoney 님, 2020년 3월 3일
We are pleased to know you enjoyed your stay here at Sea Palms. Thank you for sharing your experience it means a lot to us , thank you once more and we look forward to your next stay. have a great day.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful
Beautiful place apartments are very nice
2020년 2월에 2박 숙박함
답변 제공: Mel 님, 2020년 2월 19일
Dear Anonymous, Thank you for your review. We do hope you will visit again.

2/10 - 너무 별로예요

Srinivas

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Stay was horrible , AC and hot water is not working .
2019년 12월에 2박 숙박함
답변 제공: Melody 님, 2020년 1월 14일
Dear Srinivas, Thank you for your review. I apologize for the inconvenience of your stay. I must say that the A/C and water heater works. They are controlled by a remote.

2/10 - 너무 별로예요

DK 님, Tower Isle C1

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort is the worst one I have stayed in the north coast of Jamaica.The units on this property are individually owned and rented via a management company. Some of the units like Unit C3 seemed to be in good working order. The unit I was assigned(A1) was not fit to be leased. The bathroom toilets did not flush, one of the the toilet discharge lines was leaking onto the bathroom floor, the sliding glass door could not be closed, the window in the master bedroom could not be closed, the floor tiles in one bedroom were cracked(with sharp edges) and loose, there were missing tiles in both bathrooms, kitchen, dead flies around the unit (stopped counting after 15), water heater in room closet was moldy and had a minor leak.
2019년 12월에 3박 숙박함
답변 제공: Mel 님, 2020년 2월 19일
Dear DK, I am a bit confused by your review as this description does not fit the unit you have described. Sea Palms is not a hotel but a strata property/gated community with individual home owners. Apartment A1 is currently undergoing renovations by the home owner who intends to live within. We sincerely apologize for the disappointment and discomfort during your stay. We also thank you for the review as these will help us to improve on the standard of our units.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: Melody 님, 2020년 1월 8일
Dear Anonymous, Thank you for your review.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Melody 님, 2020년 1월 8일
Dear Anonymous, Thank you for your review.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad
Resultados de búsqueda Resultado de traducción Español Inglés No lo vale. Nos toco el departamento numero 8 Block D East. It's not worth it. We were in the apartment number 8 Block D East. It has no elevator, the room was missing a blind, the bathroom was very old, the rusty electric kettle and the cable overheated, the kitchen does not work, it was not extremely clean. It is a bit far from the center. You have to go by taxi everywhere. I do not recommend it, you can get better places for the same price.
2019년 10월에 4박 숙박함
답변 제공: Melodía 님, 2019년 10월 26일
Buenos dias Marcia. Gracias por tu comentario Lo apreciamos. Le pido disculpas por el disgusto con el que tuvo que lidiar y haremos mejoras en esta unidad en particular. ¡Salud!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect ocean view and very immaculately kept property. The noise from other units, especially playing of music, was a nuisance at times
2019년 10월에 3박 숙박함
답변 제공: Melody 님, 2019년 10월 22일
Dear Anonymous, We here at Sea Palms appreciate your review as this will help with the up-keeping of the property and amenities. We sincerely apologize for the noise level that was supposed to be kept at a minimum. We will ensure that all our potential guests are sent an advisory re the noise level here at Sea Palms.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and had great amenities - beach, pool, kitchen, A/C in the bedroom, huge balcony, and more. The security and house keeper were great but the front desk staff was underwhelming. I was sent an email asking for a copy of my ID which was unprecedented and set my alarms off because of how much fraud there is nowadays. I communicated by email and phone with a staff member several times including the day before my arrival. This same staff member then forgot to leave the key to the apartment and was soooo unapologetic when asked about it. Her whole attitude was "Yeah I forgot so what!". I had to wait 40 minutes to get keys on the day of my arrival. The other front desk woman was an older woman with glasses who could barely bother to look up from her computer to even speak to us the two times we went by the front desk. I've never seen someone so put out by having to speak to a guest. This property needs to elevate with better front desk employees.
2019년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This space is beautiful, well manicured, and friendly staff. But my room didnt have any wifi access (even though the website claims all guests have access to it) and my room needed a more thorough cleaning.
2019년 8월에 4박 숙박함
답변 제공: Melody 님, 2019년 8월 29일
Dear Anonymous, Thank you for your review. We would have been most appreciative if you had mentioned the unit you stayed in for me to inspect the apartment and update the housekeeper. However, should you visit again, kindly make mention of your review for us to top your expectation. Warm regards,

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breathtaking
This place is absolutely amazing!!!! It was so peaceful. It's right on ocean, and their pool is 8ft so you can actually swim. The apartment was beyond what I expected I've never been more pleased with a hotel that I've stayed at before. I will definitely be staying again when I visit in December
2019년 8월에 3박 숙박함
답변 제공: Melody 님, 2019년 8월 14일
Hi Nicole, I am happy we topped your expectation and that you were very pleased. We appreciate your review. If you would like to be placed in that unit again, I suggest that you book in advance prior to your December date. Your host

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Melody 님, 2019년 8월 14일
Dear Anonymous, Thank you for your ratings. It is APPRECIATED!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: Melody 님, 2019년 8월 14일
Dear Anonymous, We appreciate your feedback. Thank you for your ratings.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet setting, had a great ocean view from balcony
2019년 6월에 2박 숙박함
답변 제공: Melody 님, 2019년 7월 2일
Dear Anonymous, Sea Palms is the place of tranquility. I trust you were pleased with the room you stayed in. Your review is greatly appreciated.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and beach part of property. Transportation close by. Gated property encourage safety.
2019년 6월에 2박 숙박함
답변 제공: Melody 님, 2019년 7월 2일
Good morning Anonymous. We thank you very much for your review.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ms Joyce made our stay wonderful nothing was ever to much for her to do, the flat was kept very clean at all times, and I must say the food Ms Joyce cooked was excellent. 5 stars all the way
2019년 6월에 3박 숙박함
답변 제공: Mel 님, 2019년 6월 26일
Dear Anonymous, We appreciate your review as this is what will keep us making improvements here at Sea Palms for the betterment of housekeepers and guest's experiences. I will ensure to make Ms. Joyce aware of this review about her sumptuous meal preparation. Thanks ever so much for your ratings.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함
답변 제공: Mel 님, 2019년 3월 5일
Dear Anonymous, Thank you very much for your review. We do apologize for the experience you had with us. Should you visit us again, we promise to make your stay an exceptional one. Cheers! Melody

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ms. Pat was exceptional she made the stay even better will definitely visit again, property was beautiful and well kept
2019년 1월에 6박 숙박함
답변 제공: Melody 님, 2019년 1월 30일
Dear Anonymous, Thanks much for your review. We really appreciate your feedback. I will make sure to let Ms. Pat know.

8/10 - 좋아요

Micheal 님, North Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved this hotel, it was in a great location and the view from the room was unbelievable. There were a few quirks about the place that should be noted. The first is the no option maid service. This was very strange as the housekeeper had her own room in the back with bathroom, washer/dryer and a bed. As a result I was not sure if she was coming though the front door or if she slept overnight...creepy. Her cleaning time was about 2.5 hours because she didnt bring new bedding only but also cleaned, ironed and folded while we sat trying to enjoy our beautiful room. The next point I have to bring up is the fact that we have a beautiful 2 bedroom place but as it turned out only paid for one bedroom. However the door was not locked to the other room and even the maid thought we had free access to both rooms. Subsequently I was called to the principles office where i was interrogated about using the other room. They ultimately did not charge me because I had no way of knowing that the room in the room I was renting was off limits? Be careful as I see this as a trick to charge you more money. Finally do not expect much information or activities planning from the front desk. Most of my info came from Taylor the friendly gate guard, as to where food and shopping and such was located. For the most part this was a very enjoyable stay and I give them 4 out of 5 fingers!
2018년 8월에 6박 숙박함

8/10 - 좋아요

Angela 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for a family vacation. Beautiful location very clean. My apartment was a lil old ans smell of humidity but the rest was great
2018년 7월에 2박 숙박함
답변 제공: Mel 님, 2018년 8월 15일
Hi Angela, Thank you for your review. It is very much appreciated. Let me apologize for any inconvenience this may have caused you. We will make amendments going forward to ensure proper presentation to our guests as they are our priority. Regards, Melody Reservations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: Melody 님, 2018년 5월 16일
Dear Guest, Thank you for giving us a 5 star rating we really appreciate it...... looking forward to your next visit Warm Regards .............Melody

10/10 - 훌륭해요

Williams Family 님, Indiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Private Heaven
Unexpected paradise. Very clean and very safe! Everything was above average, but most things were great. Very spacious. Easy check in and check out. Having a personal cook and maid was an unexpected pleasure. Not only was Pauline a great cook, she also was great source of information.
2018년 3월에 2박 숙박함
답변 제공: Debbie 님, 2018년 4월 27일
Dear Williams Family, Thank you so much for your kind feedback, Pauline is really a gem. We look forward to hosting you again in the near future... Warm Regards Debbie

8/10 - 좋아요

Heather 님, pennsylvania

좋아요: 객실의 편안함
Nice location, needs repairs
We loved the location of this property. A few restaurants, small grocery store and art gallery within walking distance. The ocean was right outside our door. The beach area was nice. The property did have some broken windows and door knobs that needed repairs. Housekeeper entered the property after we left for the day but never tidied the room so it was a bit odd that she waited until we left to come in.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Helmar

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne Anlage,
Das Hotel war gut. Allerdings hat die Reservierung durch hotels.com nicht funktioniert.
2017년 7월에 2박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice relaxing vacation spot
Great place to stay. Apartment was well maintained.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

shantal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean
It was great the place was quite an clean worker were helpful to use love the atmosphere

8/10 - 좋아요

Jackie dejong 님, duncan bc canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good place... old building
it was good...but there was a few problems

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay!!!
We enjoyed our stay. The place, and rooms were very clean. Our housekeeper (Pauline) was wonderful, love her. Overall great manager and staff.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The experience was phenomenal. Mrs. Joyce was our helper and she is an awesome chef. The WiFi was out for the entirety if our stay but we made it through. The area was beautiful, but there was no access to the beach...just a view. The staff was helpful and coutious. We were late checking in but provision was made for us.

8/10 - 좋아요

Andrew Jordane 님, US

좋아요: 청결 상태, 객실의 편안함
No wifi in the rooms.. thats a major key
Great and very comfortable but no wifi in the rooms , they played themselves
Ocean views

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was awesome,the property is well kept,the rooms are very clean,the staff are very friendly and courteous.The big plus for me is the WiFi and the swimming.The atmosphere was like home away from home.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sea palms ocho rios
good spacious apt with direct access to water. no wifi at the apt, only available at the office. house keeper (mrs. White) provided excelllent service including cooking.
답변 제공: Manager 님, 2016년 6월 4일
Hi Thanks for taking the time to write a review on Sea Palms. You have spoken and we listen, we have almost finished installing WiFi access to all our units.