친애하는 손님,저희와 함께해주셔서 감사합니다. 귀하의 의견에 감사드리며, 즐거운 시간을 보내신 것을 기쁘게 생각합니다.

귀하의 의견에 진심으로 감사 드리며 다음 숙박을 기대합니다. :)

Dear Lisa,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to exceed your expectations. If you do decide to return, please don't hesitate to reach out to us directly so we can ensure your next stay with us is even more memorable. We can't wait to welcome you back!

Dear Guest,\Thank you so much for your glowing review! We're thrilled to hear that you found our remodel to be of high quality and that you appreciated our efficient check-in process. Even though you didn't get a chance to take a dip in the pool, we're delighted that it caught your eye. We hope to have the pleasure of welcoming you back again soon, and perhaps next time, you can enjoy all the amenities we have to offer!

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Guest,Thank you for choosing El castell motel, we appreciate your feedback.

Dear Iris,We're genuinely sorry to hear about your experience during your recent stay. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're disappointed to learn that we fell short of your expectations this time. We understand your frustration with the issues you encountered in your room, and we want to assure you that this is not reflective of the high standards we strive to maintain.We sincerely apologize for any inconvenience caused by the cleanliness and maintenance issues you mentioned. Our team works diligently to address any concerns promptly, and had we been made aware of these issues during your stay, we would have taken immediate action to rectify them to ensure your comfort and satisfaction.We regret any misunderstanding during your interaction with us when you were checking out. Please know that our intention is always to provide empathetic and understanding service to our guests. We value your feedback and take it seriously as we continuously strive to improve our services.If you do decide to return, please don't hesitate to reach out to us directly so we can ensure your stay exceeds your expectations.

Dear Reynalyn,Thank you for the perfect rating! We're delighted to hear that you had a wonderful experience with us. If there's anything specific you'd like to share or any way we can further improve, please don't hesitate to reach out. We look forward to welcoming you back soon!

Dear Veronica,Thank you for the glowing review! We're delighted to hear that you enjoyed your stay and found our accommodations clean, comfortable, and pleasant. Our team works hard to ensure every guest has a wonderful experience, and we're thrilled to know that our staff's helpfulness added to your enjoyment.We look forward to welcoming you back for another exceptional stay in the future!

Dear Lynda,Thank you for choosing to stay with us during your staycation and for taking the time to share your experience! We're thrilled to hear that you had a great night's rest and found our staff to be friendly and helpful. It's wonderful to know that our proximity to your apartment made your move more convenient.We truly appreciate your recommendation and are delighted that we could contribute to a positive experience for you. Should you find yourself in need of another restful night's stay in the future, we would be honored to welcome you back. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you again for your kind words!

Dear Guest,Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back again in the future!

Dear Heidy,Thank you for taking the time to leave us a perfect 5/5 review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back again soon. If you ever need anything in the future, please don't hesitate to reach out.

Dear Guest,Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back again in the future!

Dear Teresa,Thank you for your feedback!We're glad you appreciated our clean facilities and the convenience of our indoor pool for enjoying regardless of the weather.We're always striving to improve, so if there are any specific areas you feel we could enhance to earn a higher rating next time, we'd love to hear your suggestions.

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us.Your satisfaction is our top priority, and we look forward to welcoming you back soon!

Dear Tiffany,A simple acknowledgment of your review is greatly appreciated! Thank you for taking the time to share your positive experience. We hope to have the pleasure of serving you again in the future.

Dear Guest,Thank you for choosing El castell motel, we appreciate our feedback.

Dear Dawn,Thank you for your review! We appreciate your feedback and hope to welcome you back for an even better experience in the future. If there's anything specific we can improve upon, please feel free to let us know.

Dear Terence,Thank you for your review! We appreciate your feedback and hope to welcome you back for an even better experience in the future. If there's anything specific we can improve upon, please feel free to let us know.

Dear Alex,Thank you so much for your wonderful feedback!We're thrilled to hear that you enjoyed your stay with us at El Castell Motel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Heather,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our amazing upgraded rooms, complete with new bathrooms, Keurig coffee makers, and great fridges. It's fantastic to know that you found our indoor pool open for long hours and that our staff members were friendly and amazing. We're delighted that you appreciated our espresso machine with a variety of choices, including hot chocolate for kids, available from morning until night.We can't wait to welcome you back for another wonderful stay! Thank you for choosing us _

Dear Janet,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience with our staff and found our hotel clean and quiet. It's great to know that you enjoyed our nice rooms and comfortable beds. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay _

Dear Chikuen,Thank you for sharing your feedback! We appreciate your thoughts on our heated pool availability and room layout. We apologize for any inconvenience caused by the room assignment near the hotel laundry. Your insight regarding the laundry facilities' opening time is duly noted and want to assure you that operations in our hotel start between 845am and 9am.We hope to have the opportunity to better accommodate you and your family in the future.

Dear Guest,Thank you for your detailed review. We're glad to hear that you found the room clean and appreciated the amenities provided.We apologize for the inconvenience caused by the narrow stairs and the dip in the floor, as well as for the discomfort experienced with the beds. Your feedback regarding the humidity in the room, water pressure in the shower, and cleanliness of the shower head is valuable to us, and we'll address these issues promptly.We're pleased to know that your kids enjoyed the pool, although we apologize for the disturbance caused by other guests during your stay.Regarding the incident you described with the large group, we apologize for any inconvenience caused. While there are no formal restrictions on pool furniture usage, we do encourage all guests to be considerate of others and to respect the shared space. We'll reinforce this message with our staff to ensure a more enjoyable experience for all guests.Additionally, we'd like to clarify that while glass bottles are not permitted in the pool area for safety reasons, other beverages in appropriate containers are allowed. We appreciate your understanding and hope that this information helps provide a clearer understanding of our policies.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

Dear Ka,Thank you for your review! We're delighted to hear that you found our motel very clean and offered at a good price. We strive to provide a comfortable and affordable stay for all our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future!

Dear Melissa,Thank you for the 5/5 review! We appreciate your feedback and are thrilled that you had a positive experience with us. If you ever have any additional comments or suggestions, please feel free to reach out.We look forward to serving you again in the future!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jason,Thank you for your review! We're thrilled to hear that our establishment is one of your preferred spots for work when you're in town.We appreciate your continued support and look forward to serving you again in the future.

Dear Tim,Thank you for your review! We're glad to hear that you appreciated our simple accommodations and basic amenities. As a motel, we strive to provide comfortable and convenient lodging options for our guests. Your feedback is valuable to us, and we're pleased to know that you had a positive experience during your stay.If you ever find yourself in the area again, we would be delighted to welcome you back.

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Dear Lilly,Thank you for your review! We're thrilled to hear that you found our motel to be super clean with very nice staff. We strive to provide excellent service and maintain a clean environment for all our guests. It's fantastic to know that you found us to be great value for the price. We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit.

Dear Josephine,Thank you for taking the time to leave us a 5/5 review! We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. If you have any suggestions or if there's anything we can do to make your next stay even better, please feel free to let us know.We look forward to welcoming you back in the future!

Dear Mrs. Gardner,Thank you for sharing your feedback with us. We're disappointed to hear about the issues you encountered during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and it's disheartening to learn that we fell short of your expectations in several areas. We sincerely apologize for the inconvenience caused by the room odor, shower malfunction, faucet leakage, and the condition of the furniture.Our team takes guest feedback seriously and strives to address concerns promptly. However, it seems there might have been a miscommunication as we didn't receive any notification from you regarding the smell and other concerns during your stay. We encourage guests to reach out to our office immediately so that we can take appropriate action to ensure your comfort. Had we been made aware of these concerns during your stay, our team would have been more than happy to address them promptly. We always strive to ensure that our guests have a comfortable and enjoyable stay with us. Additionally, for extended stays like yours, we would have been more than willing to explore options such as changing your room to ensure your satisfaction.Please don't hesitate to reach out if there's anything else we can assist you with.

Dear Guest,Thank you for staying with us, We appreciate your feedback.

Dear Guest,Thank you for staying with us, we are working on the issue you presented, we appreciate your feedback.

Dear Guest,Thank you for staying with us, We appreciate your feedback.

Dear Guest,Thank you for staying with us we appreciate your feedback.

Dear Guest,Thank you for choosing el castell motel, we appreciate your feedback.

Dear Tina,Thank you for sharing your experience with us! We're thrilled to hear that you found our front desk staff delightful and that our housekeeping team ensured your comfort throughout your five-night stay. It's great to know that you enjoyed the super comfy beds and appreciated the convenience of the Keurig in your room.Your satisfaction is our top priority, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Thank you for your feedback. We appreciate your rating and hope to have the opportunity to exceed your expectations in the future.

Dear Guest,Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that you received unmatched customer service during your stay. Our team takes great pride in going above and beyond to ensure our guests feel taken care of, and it's heartwarming to know that our efforts were appreciated.We're glad that your misplaced belongings were found and that our staff could assist you in resolving the situation with such warmth and understanding. Your graciousness in acknowledging your mistake is greatly appreciated, but please know that we're here to help, no matter the circumstance.It's wonderful to hear that you found our property cozy, clean, quiet, and conveniently located. We're honored to have earned your loyalty, and we look forward to welcoming you and your husband back as our valued guests whenever you're in the area. Wishing you many more delightful stays with us!

Dear Michael,Thank you for your feedback! We're glad to hear you had a great experience during your stay. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

Dear Paul we appreciate your feedback

Dear Bruno we appreciate your feed back its amazing to hear you had such a good stay.come back and visit anytime

Dear Guest,Thank you for staying with us, we appreciate your feedback.

Thank you we appreciate your feedback

Dear Ashley Thank you we appreciate your feed back come back and visit anytime