Excellent location, central to the aquarium, and shopping. We were greeted by valet staff and upon entering had a smooth check-in, though it would have been helpful to be informed of basic hotel and room amenities (restaurant, bar, pool, gym, etc)- a Small but important detail that sets good service from great service.
Room was clean and had nice toiletries and a nespresso machine. We faced Cannery Row so there was some street noise in the morning but not enough to disturb us.
The pool and jacuzzi were so small, it was almost like an after thought . Our son enjoyed it but I wouldn’t call it a pool- more like a wide swim lane.
We tried some drinks from the C Restaurant bar and they were expensive and tasty.
We’ve stayed here a few times and service is good, rooms are clean and comfortable (except the pillows are way too soft for us). We like the location which is a big reason we come back and will stay again.