스탠다드, 킹사이즈침대 1개 | 테라스/파티오
예약 가능 여부 확인

메리트 하우스 호텔 여행 후기

2 out of 5
메리트 하우스 호텔
386 Pacific St., Monterey, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 553개" "
평점 8 - 좋아요. 1000개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 86개" "
평점 4 - 별로예요. 1000개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 14개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Rocco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little hotel, clean and with very nice decor. Excellent service and lovely rooms.
2024년 4월에 1박 숙박함
답변 제공: Taylor 님, 2024년 4월 18일
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10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location! Very walkable to everything you need around the area
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 4월 7일
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4/10 - 별로예요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
First time staying here and unfortunately was a frustrating experience. Start with the good - maids were friendly and effective in keeping the place clean. We checked in on a Wednesday and out on Saturday. Breakfast nook quaint and OK with basic options (bagels/toast, hard-boiled eggs, muffins/pastries, apples/oranges, yogurt, cheerios/Raisin Bran, coffee but nothing other than cold water for kids). Now for the frustrating - on day 1 we informed the front desk the tv was not working. They had no ideas but said they would get back to us. I proceeded to check in each morning/evening before/after our day’s activities. I was told repeatedly they would talk to a manager. Long story short, they NEVER fixed or even FOLLOWED UP with an update. There is no maintenance person onsite and the nice girls that work the front desk really had no idea how to help drive to a solution. I didn’t expect them to be able to provide tech support personally, but at least contact someone who could. Just very poor customer service. Two other things to note. 1- After checking in and seeing our room had no tub (just a walk-in shower) I asked if there was another room we could switch to that would be better for our small child. Answer: “None of our rooms have tubs.” 2 - The heater in our room was one of the older baseboard radiant heaters (not a problem by itself). Unfortunately it was located right behind a bed headboard (literally touching it) which felt unsafe and tough to sleep .
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was amazing. Accommodating and kind! Such a wonderful experience
2024년 4월에 1박 숙박함
답변 제공: Taylor 님, 2024년 4월 5일
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8/10 - 좋아요

Nicole

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms with a lot of personality! Within walking distance to a lot tourist attractions. The beds were really comfortable and the fireplace added a lot of coziness. I do not recommend driving a large vehicle because the parking was a little bit of a challenge. The continental breakfast was not the greatest but definitely not a game changer for myself.
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 31일
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10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 25일
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10/10 - 훌륭해요

Patrick

좋아요: 숙박 시설 상태 및 시설
Very noce.
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 23일
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8/10 - 좋아요

David

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 11일
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10/10 - 훌륭해요

Rudolf

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy
2024년 2월에 2박 숙박함
답변 제공: Taylor 님, 2024년 3월 2일
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10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the room and garden right outside the door. The breakfast was great, nothing huge but a good start to our day! My only complaint was the street noise was loud at night.
2024년 2월에 3박 숙박함
답변 제공: Taylor 님, 2024년 2월 27일
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10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and location is perfect for walking to the wharf or downtown.
2024년 2월에 3박 숙박함
답변 제공: Taylor 님, 2024년 2월 23일
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10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 2월 23일
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4/10 - 별로예요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself is very nice. It was clean, and the staff was friendly. The major issue was no access to a front desk or employee. The empty room next to use had an alarm that went off at 5:55AM, and there was no way to find someone to enter and turn it off. We ended up getting up and leaving to get away from the noise. I did call the number listed, and left a message, and never heard anything regarding it. We never get to sleep in, so it was tremendously disappointing to be awoken so early with no solution. I realize it is a fluke situation, but it ruined an expensive night away.
2024년 2월에 2박 숙박함
답변 제공: Taylor 님, 2024년 2월 17일
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2/10 - 너무 별로예요

Zachary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not like anything about this property. The room we stayed in had a broken toilet and leaked all over our belongings and we didn’t stay because our clothes were soiled by dirty toilet water. We checked in at 1pm went to Monterey bay aquarium all day returned around 5:30 used the toilet once and it had a major leak and we left at 7pm. Worst hotel I have ever stayed at.
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 2월 17일
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8/10 - 좋아요

Marisa 님, Modesto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Merritt House was a solid place to stay, only complaint is that there is a lot of road noise.
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 2월 15일
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10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, quiet and beautiful gardens
2024년 1월에 2박 숙박함
답변 제공: Taylor 님, 2024년 2월 9일
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10/10 - 훌륭해요

Allen

2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 20일
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8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were pleasant and helpful. The location is great, near many restaurants and walkable. Our room was cute but the bathroom did have ants and the toilet got plugged up. Staff brought a plunger right away but plumbing seems older. Just a few little things that aren’t deal breakers. We did miss having a pool and spa to use, so we will likely stay at the Portola again in the future like we usually do.
2024년 1월에 2박 숙박함
답변 제공: Taylor 님, 2024년 2월 3일
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8/10 - 좋아요

Darin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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8/10 - 좋아요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed, linens, and pillows were very comfortable. The location is very walkable to the wharf and if you are into longer jaunts down to cannery row and the Monterey Bay Aquarium. We logged 15,000 steps in one day! The building is not what is pictured in the photographs- the majority of rooms are in buildings around the original Merritt House. The vaulted ceilings and fireplace were awesome. However, the room smells of the chemicals from the prefab logs they give you. Be aware there is not an elevator so you will need to lug your bags up two short flights of stairs to get to the second story.
2024년 1월에 2박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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2/10 - 너무 별로예요

Siqi

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
both check-in and check-out staff were highly welcoming
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

GINGER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
QUIET CLEAN LITTLE HOTEL
This little hotel is a close walking distance to the wharf and various businesses, including a great crepe restaurant less than 2 blocks way. The service was excellent and staff was very friendly. Super clean, with a quaint little breakfast room, filled with pastries and various easy food items.... If you want old style, this is the place.. Small, cozy, and even had a nice fireplace.
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

Stacey 님, Oyster Bay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This historic landmark hotel is very charming! We stayed on the second floor in 2 rooms, there were cathedral ceilings and working fireplaces in the room with double French doors onto a balcony overlooking a beautiful small courtyard. The room was immaculate, the decor cute and brand new. Tiles, counters and fixtures all quality and brand new. Smelled great no mildews smell. The included breakfast was convenient, the parking was a bit tight for our minivan rental but again super convenient.
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Historic Hotel
The hotel was beautiful and in a great location. There was a fire place in the room and the hotel provided the fire log and matches. The breakfast left something to be desired, but it was included in the stay.
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cute and quaint inn, feels very homey and the rooms have high ceilings and immaculate bathroom/shower area. Just unfortunate that the walls are paper thin, both nights I stayed at room 15, I was woken up by my neighbors.
2023년 12월에 2박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

Helen

2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 30일
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10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Taylor 님, 2023년 12월 25일
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10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great rooms, great location.
What a great place to stay. Rooms were really great much bigger than expected. Our room had a fireplace and they give you a complimentary log to burn. The location is also great. 5 minute walk to tons of restaurants, coffee shops and the warf. Bonus that it’s a very nice older place with history. Next time I’m in the area I’ll stay here again for sure!
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2023년 12월 25일
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10/10 - 훌륭해요

Caitlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoy staying at the Merritt House (our third time). It is convenient (walkable) to almost everything in Monterey. The historic adobe and garden at the center of the hotel property is a cool feature, too - stay in it, if you can! The other rooms are all nice, well decorated, and comfortable. I recommend an upstairs room with vaulted ceilings. Very convenient to have breakfast on offer and the staff are all lovely and helpful. We'll be back!
2023년 12월에 2박 숙박함
답변 제공: Taylor 님, 2023년 12월 25일
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8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Taylor 님, 2023년 12월 25일
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6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really liked what they had advertised and didn’t mind paying a little extra for the convenience to the conference center, but what was delivered didn’t meet expectations. When I arrived the heat was on in the room, which was set to the max temperature, meaning the room temperature was over 80 degrees. There were no windows to open and the only option was to leave the front door open. I did discover a fan in the closet the next morning, but not after spending a restless night sweating it out. Soap, shampoo and conditioner dispensers were unmarked in the shower, so I ended up washing my hair with body wash. No biggie, it just would have been nice to know.
답변 제공: Taylor 님, 2024년 2월 15일
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10/10 - 훌륭해요

christine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent!
2023년 11월에 1박 숙박함
답변 제공: Taylor 님, 2023년 12월 5일
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10/10 - 훌륭해요

tommy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room and very good service
2023년 11월에 1박 숙박함
답변 제공: Taylor 님, 2023년 12월 5일
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10/10 - 훌륭해요

Deborah 님, Angels Camp

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this boutique hotel. I stay here every November when I attend a conference. The rooms are nice and the suites are adorable with a nicely decorated living room with a fireplace and complementary fire log. The bathroom vanity area is spacious and the bathroom & shower are nicely decorated a very clean. The only downside is the parking. It is very limited and the spots are tiny. The first time I stayed there I went to check and my mid-sized vehicle was blocked in because someone parked a large vehicle in a designated spot behind me and there was no room to back out. I had to leave my car there and come back for it later. Now, I always check in early so I can get a good spot and then I take a Lyft everywhere.
2023년 11월에 3박 숙박함
답변 제공: Taylor 님, 2023년 11월 22일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

8/10 - 좋아요

Ian

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Poorly cleaned and attended but cute and good loca
The hotel was nice with a good location. And cute rooms but they were poorly cleaned with past guests things still in the room. Then the alarm clock went off at 3 am and woke up the whole family even though we didn't touch it.
2023년 11월에 1박 숙박함
답변 제공: Taylor 님, 2023년 11월 20일
Good morning, Thank you for making us aware of the alarm during your check outFor future reference it would be much appreciated if you let the front desk know if you feel like the room was not properly cleaned the day of your check in so we can best assist you.Thank you for taking the time to leave this review We hope to see you again in the future.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Taylor 님, 2023년 11월 18일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 - 훌륭해요

NOEMI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to Old Fisherman’s Wharf and Cannery Row. Walking Path/Beach Access. I would come back and stay here again.
2023년 11월에 1박 숙박함
답변 제공: Taylor 님, 2023년 11월 8일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quaint, staff was friendly, rooms were clean. My only complaint is there is no one at the front desk at night. I was given a log for the fireplace and told to use the matches in my room. There were no matches. Also some guests were super loud after midnight. There was no one to call for help.
2023년 10월에 1박 숙박함
답변 제공: Taylor 님, 2023년 10월 23일
Thank you for taking time to leave this review, we are sorry for the inconvenience to you and we hope that does not stop you from coming back ! For future reference we do have the managers number posted on our front office door for any after hours inquires.

10/10 - 훌륭해요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday weekend getaway
The front staff girls were very sweet. The room was Perfect.
2023년 10월에 1박 숙박함
답변 제공: Taylor 님, 2023년 10월 22일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice and accommodating. Will return.
2023년 10월에 3박 숙박함
답변 제공: Taylor 님, 2023년 10월 15일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

8/10 - 좋아요

Manuel

2023년 9월에 4박 숙박함
답변 제공: Taylor 님, 2023년 11월 4일
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6/10 - 괜찮아요

Joel

Well placed.
2023년 9월에 4박 숙박함
답변 제공: Taylor 님, 2023년 10월 15일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

8/10 - 좋아요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were really pleasantly surprised with Merritt House. We would definitely return. We stayed here for a conference at the Marriott so this was a more convenient and priced-right option for the meeting. The room was very comfortable, clean and cozy. Highly recommend a quick 10 min walk to the Old Fisherman's Wharf.
2023년 10월에 2박 숙박함
답변 제공: Taylor 님, 2023년 10월 14일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Noel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at Merritt House is top notch. From the front desk to housekeeping, all were extremely friendly and accommodating. Everything Monterey has to offer is accessible from this property. The room was decorated well and super clean. I will definitely stay here again!
2023년 9월에 4박 숙박함
답변 제공: Taylor 님, 2023년 10월 11일
Thank you for taking time to leave this review. We look forward to seeing you again in the future!

4/10 - 별로예요

travis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs serious updates, beds in particular between the squeaky bed frame and the mattress from 1903 sleeping was just about impossible.
2023년 10월에 2박 숙박함
답변 제공: Taylor 님, 2023년 10월 10일
Thank you for taking time to leave this review. We hope to see you again in the future!

2/10 - 너무 별로예요

Cora

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lacked amenities, no air circulation, too expensive for what you get.
2023년 10월에 1박 숙박함
답변 제공: Taylor 님, 2023년 10월 8일
Thank you for taking time out of your day to provide us with some feedback.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Bed and Breakfast!
Wonderful front desk person with all kinds of suggestions. Loved our stay there. Thought we would probably go out for breakfast due to my gluten free requirement but found it wasn’t necessary. Breakfast, although continental, had plenty of choices (including yogurt and oatmeal.)
2023년 9월에 3박 숙박함
답변 제공: Taylor 님, 2023년 10월 8일
Thank you for taking time to leave this review. We hope to see you again in the future!